So I had to reinstall Windows and now I can't connect to HiSuite. I've revoked the permissions etc and uninstalled and reinstalled the application but I get no prompt on my phone. Just stuck on this screen.
Did you select usb file transfer on ur Phone when you plug the usb? Also disable and enable hisuite hdb on ur Phone settings.
Try usb 2 if ur using usb 3.
gm007 said:
Did you select usb file transfer on ur Phone when you plug the usb? Also disable and enable hisuite hdb on ur Phone settings.
Try usb 2 if ur using usb 3.
Click to expand...
Click to collapse
Yeah I've tried all that.
Uninstall hisuite app in your phone and try again.
Related
Hi,
My USB is behaving really wierd.
If I use USB debug my device is not recognized at al by my computer. With USB debug unchecked it's recognized and I can view and delete files but not transfer any new one. Transfer just results in a timeout saying "device disconnected".
This applies to both the internal and external card.
Tired different cables, different computers and operative systems.
Please help, tired of transfer files via keys air all the time :/
Sent from my GT-I9100 using Tapatalk
richardddd said:
Hi,
My USB is behaving really wierd.
If I use USB debug my device is not recognized at al by my computer. With USB debug unchecked it's recognized and I can view and delete files but not transfer any new one. Transfer just results in a timeout saying "device disconnected".
This applies to both the internal and external card.
Tired different cables, different computers and operative systems.
Please help, tired of transfer files via keys air all the time :/
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Hey,
when u have the Debugging mode activated and want to see it on PC, u have to hit the notification, which appears when u connect it.
Then press connect USB and it should appear on PC
When u don't use this mode it went in an "Kies-mode" which PC directly recognize.
Or when u go to settings>Wireless etc>USB and press here "Use USB as Masstorage" it's the same like when u press activate on notification while debuggin mode.
Hope I helped a bit ...
CHEERS
Hannibal226 said:
Hey,
when u have the Debugging mode activated and want to see it on PC, u have to hit the notification, which appears when u connect it.
Then press connect USB and it should appear on PC
When u don't use this mode it went in an "Kies-mode" which PC directly recognize.
Or when u go to settings>Wireless etc>USB and press here "Use USB as Masstorage" it's the same like when u press activate on notification while debuggin mode.
Hope I helped a bit ...
CHEERS
Click to expand...
Click to collapse
Well don't mean to be rude but ofc i connect USB storage when I plug it in. When in USB debugging mode, the device is not even accessable but in kies mode, its accessable but I can't transfer any files to it :/
Sent from my GT-I9100 using Tapatalk
Transfer a small file see if that times out .
jje
I know this is not a solution to your problem, but I recommend transferring files over wifi (NOT KIES AIR) which, to me, is much more simpler and better way.
Here is how:
first install free "SwiFTP FTP Server" application from Market
install it and enter desired username and password. Enable wifi and start application.
On your computer or laptop, install some FTP client (I recommend "Filezilla").
Enter user information you previously configured on your smartphone, connect and voila! You know have access to all of your smartphone's files and folders.
Like I said, for me, this is much better and simpler way of transferring files than using USB cable. Give it a try and see.
JJEgan said:
Transfer a small file see if that times out .
jje
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Click to collapse
Did not work either :/
richardddd said:
Did not work either :/
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Click to collapse
I would like to know how you solved this issue as I am currently going through the same thing
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Retko85 said:
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Click to expand...
Click to collapse
Android Manager Wifi -=or=- Air Droid -=or=- if the rom you're running has working FTP you can use that ^^
Remove the drivers
Retko85 said:
So here is the deal - earlier I could connect my SGS2 to PC with USB Debbuging turned on, and nothing poped up and I could use storage and sd card on PC and at the same time on the phone, like open it with some file explorer, and install apps when still connected to PC... Sound awesome, because now there is this - When I am in USB debbuging and connected to PC, it cant find storages, so I have to disable debugging, and there pops up this USB Mass Storage when i connect the cable. When it is connected to PC, I cant access files on the phone in that moment.... So what is wrong??
Will be pleased for all suggestions..
Thanks
Click to expand...
Click to collapse
When you connect to computer, dont do it in Debugging mode. If you change it windows (forcing MTP) dont like that. So it will require you to remove phone and reboot. But try the following also
delete all old drivers and remove them in registry. (if needed check the below link)
http://forum.xda-developers.com/showthread.php?t=1882942
Still not working go to device manger "type it in start"
Go to View
Select Hidden Driver
Go To Non_Plug and Play Drivers
Right Click on Hardware Policy Driver
Go To Driver Tab,
Stop this device
and Disable it
Restart Windows ( unplug phone first, disable network card also)
Disable WiFi or network card, (double tap)
Plug in Phone
Allow windows to load the drivers on your phone.
(don't stop this at all)
Look for phone.
Later you can add updated drivers if you would like. Remember windows keeps all old drivers, even if its jacked up. PnP will still run.
This works on Vista and above. haven't tested it on XP.
IMPORTANT
U must re-enable the change to the device manager after this, or each time you reboot it will reload the drivers.
Is there any way to access the internal storage through USB without using Huawei's HiSuite program?
I would expect standard mtp or ptp to work, but when I select those options, the only drive that shows up is the HiSuite install "cd".
Thanks in advance!
have you enabled USB debugging on your phone?
If not enable please enable it and try again
I've enabled debugging, but that doesn't change anything.
Surely I should be able to use MTP without needing to enable debugging?
ofcorse, its standart for every phone, but sometimes user dont instal drivers, so we see device, but not storage.
what pc version, mac you use?
on windows, copmuter, right click, device manager, connect phone with pc, there need to be yellow alert simbol, pres on it, instal drivers etc, ofcorse, if you instal hisuite, you shuldnt be problems to connect phone without instaling drivers, because hisuite install all needet things, but who knows, maybe for tohers not working things liek for me
Make sure the drivers are correctly installed for your phone.
In my case, an antivirus software update was causing the MTP driver to malfunction. The yellow caution icon was activated when I went to the 'Connect Phone with PC' tab in the Device Manager (Windows Explorer / This PC + right click / Manage). I opened the antivirus program and it asked me to restart the PC, which I did. After restarting the PC, I connected my phone and I was able to see it as a removable device (a.k.a. external device, a.k.a USB device) and transfer files through Windows Explorer as usual. So, basically, make sure all the Windows Updates and antivirus updates are 'updated'. Best of luck.
HI
I tried to connect my phone to my laptop to transfer files. Since Hisuite seems to be the only way to do it, I installed it. But the software doesn't recognize my phone when I plug it in. I did everything which they prompted me to do including enabling debugging mode, enabling hdb authorizations and choosing the 'transfer files' option. But none of them rectified the problem. Since there is no other way to access my phone through laptop, i cant transfer files.
Please help me. Is there anything else that I should be trying? And is there any way to disable Hisuite so that I can connect my phone directly to pc without using other softwares?
Thanks in advance
Try to delete Cache and Data from HiSuite App, that did the trick on my phone.
Btw. you can also tranfer your files directly over Windows Explorer. Your device should be shown as Huawei P20 lite if you select mass storage in the usb settings.
Hi,
I had the same infuriating problem. (Windows 7 64-bit Home Premium, ASUS G73JW, Huawei P20 Pro). HiSuite working perfectly for five months, then suddenly not working, and phone not recognised by PC. Tried all other solutions, HDB, ADB, USB debugging, etc. Went to HiSuite on PC, > Menu > Settings > "Having connection problems? Click here for more options." Did that. USB driver was then reinstalled. Device now recognised. HiSuite working again. Problem solved!
Frank
Sydney, Australia
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
That's strange, either your port is damaged or you don't have drivers installed. I've heard if this happening on Windows 11, never had a problem on Linux
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
Do you have the latest USB drivers installed?
Get the Google USB Driver | Android Studio | Android Developers
The Google USB Driver is required to perform adb debugging on Windows with Google devices.
developer.android.com
The drivers are installed. My home pc is what I used to unlock/root the phone.
When I look at Show Hidden Icons -> Safely Remove Hardware and Eject Media, there is an option to remove Pixel 6. Yet it doesn't display under File Explorer or XYplorer.
If I start up my Arch (linux) vm with VMware Workstation Pro under Removeable Devices there is an entry for Google Pixel 6 with the option to Connect (Disconnect from Host). The contents can be under Arch.
Have you tried different cables & different ports? Sometimes the cable is the problem for me.
Different cables/ports had no effect.
I've got the same issue, what's weird is I can move files with ADB but can't in Windows.
If you figure anything out please hit this back up?
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
vandyman said:
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
Click to expand...
Click to collapse
Cables/drivers are good. ADB/fastboot work fine it's the transferring of file/recognision of device in windows explorer that is the issue.
thecdn said:
it's the transferring of file/recognision of device in windows explorer that is the issue.
Click to expand...
Click to collapse
Switching from charging mode to file transfer mode in the Connected devices/USB menu should give you access to Android's internal storage from Windows. USB debugging or other Dev options aren't necessary.
I had this same problem. Connecting to pc would show connection options but they were all greyed out and the phone would only charge. I couldn't find any option in the standard settings to change this.
Eventually I found 'default usb configuration' in dev options. Default was set to 'charge only'. You can sort it from there.
edit to add: although re-reading op you may have tried this already.
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
It's the stupid Windows drivers. There is an .inf file you need to either edit or delete but I forgot which. Might be wpdmtp.inf in the windows directory, right click and install. You might have to uninstall the driver in device manager first, the one with the exclamation mark if it's there. Sorry it's been about 3 or 4 years since I have done this but it's most likely a driver issue.
Mike Tanner said:
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
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Click to collapse
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
thecdn said:
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
Click to expand...
Click to collapse
I agree about drivers, that they're either corrupted or incomplete. What's going on in Windows Device Manager when the phone is in a certain state?
During normal operation I assume the general purpose driver is always visible.
Device Manager > Portable Devices > Pixel 6
In fastboot mode with USB debugging enabled, is this driver showing up?
Device Manager > Android Device > Android Bootloader Interface
While Android is running with USB debugging enabled, do you see an ADB driver (the daemon may need to be started)?
Device Manager > Android Device > Android Composite ADB Interface