Screen start flickering when in charge - Huawei Mate 20 Pro Questions & Answers

Hi guys,
when my phone is in charge at 100%, after some minutes it start to flickering when there is at least an orizontal black line and a white part, for example if there are 2 notifications there is an orizontal black line that separates the two notifications, right? The white part of the notification start to flicker. I tried to hard reset and nothing changed, and also got my display replaced and nothing changed (huawei customer service said they will replace the mb, but idk if this will solve my issue).
Anyone have this issue or it's really a faulty mb ? I tried searching online but it seems that no one have this problem.
I'll upload later a video that will show my issue...

Have you dropped the phone? Even from a small height it could cause problems.
My old p10 plus fell out of trouser pocket and hit the inside of door panel but was enough to cause screen flicker.
I had a hairline crack in digitiser/screen.
It only showed when screen brightness was on low or if phone was cold.
Got the screen replaced and was ok after.

zolaisugly said:
Have you dropped the phone? Even from a small height it could cause problems.
My old p10 plus fell out of trouser pocket and hit the inside of door panel but was enough to cause screen flicker.
I had a hairline crack in digitiser/screen.
It only showed when screen brightness was on low or if phone was cold.
Got the screen replaced and was ok after.
Click to expand...
Click to collapse
I dropped my phone only 1 or 2 times and always with protection, but even after the display replacement the problem didn't solve. It only flicker when it's in charge and already at 100% and when I unplug the charger, it stop. I noticed this problem only after I got my display replaced for the gluegate... but even after a second replacement nothing changed. I hope after the mb replace, my phone stops to flicker.

I have the same flickering problem with my Mate 20 Pro and have never dropped my beloved smartphone. For as of right now, the current (.232) update may have resolved the issue but it's only been a day since the patch. I will see how it goes.
edit: nope, even after the (9.0.0.232) software update, the flickering issue still remains as the original poster has described.

Related

Line on keyboard off calibration after screen replacement.

I just got done replacing my broken screen on my LG G3. I replaced the whole front panel and just transfered the guts. Everything checked out fine after replacement until i typed my first text message. row A-L will not goto screen unless I touch nearly inbetween the middle of the row beneath it. q-p work fine as well as z-m. What really has me boggled is that the screen accepts touches there in virtually every other app/drawing. Just the keyboards aren't allowing touch in that specfic row. any suggestion?
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
I am having same Issue
steber04 said:
Found a few more bad section.. Pulled the back loudspeaker back out and tried reseating the cables and still had same issue. They're sending a replacement for free.
This was my first screen replacement, but not my first time dealing with small ribbon cables. All cameras function fine, hoping it was a defect in screen and not my screen changing abilities.. Any tips for the next one would be appreciated. Would like to have a fully functioning phone again sometime. This is nearly more frustrating than the broken screen.
Click to expand...
Click to collapse
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
thomas020476 said:
Hey just curious if your issue has been resolved.... I am having same issue, but i took mine to a computer store i have been dealing with for years. about a year ago they started doing cell phone repairs as well. I had them replace my cracked screen on my LG G3 and that same row of text if off for me and there are a few other spots i have noticed are off as well .... very frustrating... Anyway the place I took it to has replaced 3 screens hoping they were getting defective parts.... they just called to tell me I can come get it but they were unable to repair the dead spots without going further into replacing boards or something.... I dont know... It is weird though cause you can get the dead spots to work sometimes by very lightly touching or just touching it in just the right spots like a calibration if off....
Click to expand...
Click to collapse
A review on G3 LCD's on Amazon reports the same problem "I installed the screen and immediately my wife mentioned that it seemed to have "dead spots" when she was texting / playing games. I noticed it myself when I tried texting myself as a test. Several of the letters on the keyboard just wouldn't register very well. She went into the settings and ran the "motion sensor calibration" test under general settings>gestures. This has resolved the touch screen issues. "
I don't see how that would fix it but I guess it's worth a shot.

Flashing/flickering/artifacting screen?

(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new

Main screen display is very Dim even when the brightness is adjusted to max

Display backlight is not working of a sudden even when i keep the brightness at max and second screen is working but the display is not working with good backlight ! I just took the phone from my pocket and what i seen is the display is dim ! Display is so dim even when the brightness is kept at full and i dont know how this happenned and someone tell me the way to solve this problem ! Screen is very dim even when i adjusted the brightness level at max and i even tried formatting phone but the issue remained same
Hi this also just happened to me. Image is working but no brightness in screen except some bright ess in top right corner. Phone overheated a couple kf times and shutdown after this initially happened and consumed 2 full batter chages in minutes. Now the heat and battery problem is gone but screen still dark. Any ideas
Hi guys!
I`m having the very same problem. Back light of the main screen is gone, and it doesn`t matter how I adjust it, it is always dark.
Have you guys solved your problem already? Any ideas?
Marcos
Having the same issue as of yesterday, been Googling possible reasons and it seems the 'backlight controller' has malfunctioned and the entire screen needs replacing (allegedly). Considering a new screen costs almost as much as the V10 itself on ebay these days I'm going to be trying to take mine apart to see if an easier fix is possible, it is more than likely there isn't, but I at least have to try. Let me know if any of you guys have any luck in repairing your phones
Revilo61 said:
Having the same issue as of yesterday, been Googling possible reasons and it seems the 'backlight controller' has malfunctioned and the entire screen needs replacing (allegedly). Considering a new screen costs almost as much as the V10 itself on ebay these days I'm going to be trying to take mine apart to see if an easier fix is possible, it is more than likely there isn't, but I at least have to try. Let me know if any of you guys have any luck in repairing your phones
Click to expand...
Click to collapse
Update: Having replaced the screen with a new replacement screen, I am still having the same issue, indicating an issue with either the mainboard and/or the chipset. Can't really go much further with this it would seem so unfortunately I don't think the issue has any DIY fix...
Sorry guys... RIP my V10
phelanpw said:
Hi this also just happened to me. Image is working but no brightness in screen except some bright ess in top right corner. Phone overheated a couple kf times and shutdown after this initially happened and consumed 2 full batter chages in minutes. Now the heat and battery problem is gone but screen still dark. Any ideas
Click to expand...
Click to collapse
I have Same problem,, Any solution ? please help me
My LG70 just did this for a few minutes
My LG70 just did this for a few minutes. Scared me to think my phone was dying. Restarted, still the same. While I was googling it, the screen came back on. Hope it stays that way. Really strange to take it out of my pocket and only have the screen lit in the upper right hand corner. I hope this wasn't a preview of things to come. Love this phone and want it to last!

Touchscreen ghost touches(screen flickering)

Hey guys, recently I had my Z2 sent to a service shop because it wasn't turning on or charging. The guy at the shop said that it was the battery fault and he changed it, but he also told me that the screen was not working( flickering, ghost touches, unable to work on it). So he put my old battery on and when I went home the phone actually turned on and booted up, but still I had the screen problem. So whenever I touch the screen it doesn't respond and it touches by itself. Tried putting it on rice for 20 hours, dried with a hairdryer and assembled dissamssebled the screen jacks, still the problems wasn't fix. Do I really need to change the whole LCD or is this a problem that can be fixed?
Shawiee said:
Hey guys, recently I had my Z2 sent to a service shop because it wasn't turning on or charging. The guy at the shop said that it was the battery fault and he changed it, but he also told me that the screen was not working( flickering, ghost touches, unable to work on it). So he put my old battery on and when I went home the phone actually turned on and booted up, but still I had the screen problem. So whenever I touch the screen it doesn't respond and it touches by itself. Tried putting it on rice for 20 hours, dried with a hairdryer and assembled dissamssebled the screen jacks, still the problems wasn't fix. Do I really need to change the whole LCD or is this a problem that can be fixed?
Click to expand...
Click to collapse
Yes, you have to change the screen, or more precisely, the digitializer.
But since the LCD and the digitialier come in one-piece, you have to change it as a whole, but at a much lower price, as your screen can be sold again and recycle the good LCD panel.
iXaidyiu said:
Yes, you have to change the screen, or more precisely, the digitializer.
But since the LCD and the digitialier come in one-piece, you have to change it as a whole, but at a much lower price, as your screen can be sold again and recycle the good LCD panel.
Click to expand...
Click to collapse
So replacing the LCD would fix the problem right? That's great then because I found an LCD with a very low price (20$), completely new on ebay and I sucessfuly dissassembled the old LCD out of the phone. I'm gonna buy it as soon as possible. Thanks man.

One display shutting down randomly ?

Hi guys,
Would like to hear if I am the only one with this problem.
It pretty often happens that one of the displays decides to shut down.
Exact symptoms are following : I am using the Surface, mostly as a "book".
For no reason, one of the display goes dark and displays "To change screen, double tap here".
It can be the left display or the right one. That is totally random.
Of course once there, there's no way to "undo" that stupid message : either you tap and you get output on that display only or you do nothing and the display goes black after 10 seconds or so.
Anyone else having this problem ?
Yep. I even had my phone replaced by MS - twice for this issue. It seems like it is a hardware fault. I use mine in my car in book mode and have this happen when driving - frustrating. Here's the resolution for me:
When in book mode, tilt the phone back to a ~45 degree angle for a few seconds and the missing screen comes right back.
This has been a problem for me when I used the phone in something other that straight up.
4jesse said:
Yep. I even had my phone replaced by MS - twice for this issue. It seems like it is a hardware fault. I use mine in my car in book mode and have this happen when driving - frustrating. Here's the resolution for me:
When in book mode, tilt the phone back to a ~45 degree angle for a few seconds and the missing screen comes right back.
This has been a problem for me when I used the phone in something other that straight up.
Click to expand...
Click to collapse
Hi,
I have been in touch with Microsoft and they indeed offered me to replace the device.
As I am still under the 60 days money-back warranty, I told them we'd wait until september 22 to see if Android 11 is released then and if it solves problems.
What I suspect is following : when it happens, I noticed that the hinges were covered with some dust from my pockets. I wiped that out delicately and it seems the problem is gone (at least so far... but that reamins to be confirmed).
Regards

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