Hi guys,
Would like to hear if I am the only one with this problem.
It pretty often happens that one of the displays decides to shut down.
Exact symptoms are following : I am using the Surface, mostly as a "book".
For no reason, one of the display goes dark and displays "To change screen, double tap here".
It can be the left display or the right one. That is totally random.
Of course once there, there's no way to "undo" that stupid message : either you tap and you get output on that display only or you do nothing and the display goes black after 10 seconds or so.
Anyone else having this problem ?
Yep. I even had my phone replaced by MS - twice for this issue. It seems like it is a hardware fault. I use mine in my car in book mode and have this happen when driving - frustrating. Here's the resolution for me:
When in book mode, tilt the phone back to a ~45 degree angle for a few seconds and the missing screen comes right back.
This has been a problem for me when I used the phone in something other that straight up.
4jesse said:
Yep. I even had my phone replaced by MS - twice for this issue. It seems like it is a hardware fault. I use mine in my car in book mode and have this happen when driving - frustrating. Here's the resolution for me:
When in book mode, tilt the phone back to a ~45 degree angle for a few seconds and the missing screen comes right back.
This has been a problem for me when I used the phone in something other that straight up.
Click to expand...
Click to collapse
Hi,
I have been in touch with Microsoft and they indeed offered me to replace the device.
As I am still under the 60 days money-back warranty, I told them we'd wait until september 22 to see if Android 11 is released then and if it solves problems.
What I suspect is following : when it happens, I noticed that the hinges were covered with some dust from my pockets. I wiped that out delicately and it seems the problem is gone (at least so far... but that reamins to be confirmed).
Regards
Related
Hi everyone!, I'm having this really odd issue with my S2. I've only had it about a week now and this could have been happening all along though I didn't notice it.
Basically If the screen is off and I hit the power button is has this really slight flicker as the screen comes on. It's almost like a single line down the screen right before the wallpaper appears. It's also right-justified on the screen and always in the same spot.
Has anyone else had this issue? It can be reproduced by simply hitting the power button to shut the screen off then hitting it again to turn it on.
Thanks!
Edit: Also the screen doesn't always fade on. 3/5 times it will just "instant-on" where I'll hit the power button and it will instantly show the lock screen tile instead of "fading" into it. Does this happen to anyone else or does it ALWAYS fade in?
I'm probably just being paranoid but I'd rather replace the phone quickly to avoid actually sending it to manufacturer.
Thanks again!
You should take a video of it so we can see if it is normal. I don't see what you describe, and not sure the phone is supposed to "fade in" to the lock screen. Mine is always instant on.
I once flashed to Litening ROM and it had that flicker (lightning style) as a feature I guess, is it the same problem OP stated?
Regards.
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
B3311 said:
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
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Click to collapse
sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
This phone has no backlight. The LED's are all individually lit.
Ryne said:
sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
Click to expand...
Click to collapse
Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
B3311 said:
Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
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Click to collapse
No no, I wasn't saying that the clock had anything to do with it, I was just trying to describe where the line appears on screen. I was also talking about the clock that appears at the very top, not the one on the lock screen. If I just continually tap the power button on and off I can see the "line" appear every time exactly in that spot.
It's pretty noticeable, unless you have the phone away from you - so if you don't see it then it probably isn't happening.
Does anyone think I should return this and get another? I don't really want to run into issues later and have to send to manufacturer. Is this problem big enough that I could get it replaced without issue?
Thank's for the replies!
Sorry, misunderstood. Definitely not my problem, I have no clock in the status bar.
If it happens every time, I'd probably return it if I was you - could be the precursor of something more serious.
Hi again, Thanks for the replies. I realized today that the issue is really only noticeable if you're in a dark room. Even in a semi-lit room it's almost unnoticeable which is probably why I hadnt seen it thus far.
If anyone wouldn't mind flicking the lights off and taking a look I'd appreciate it. If not I'll just return it.
thanks again forum!
I experience it too (at least I think we are talking about the same thing)..it's like it's stuttering and lagging after being in standby. So the first time it renders the lockscreen, the first few frames seem to be rendered at a different pace. If you turn the screen on after a good break, it'll likely do it, but after a few times in a row it instantly shows the screen.
Perhaps it relates to how big the wallpaper for the lockscreen is. I'm not sure, but I've had some huge 2mb pictures set as wallpapers for the lockscreen, and afterwards I think I decided to select a smaller image. I don't know if it was just a placebo effect, but anyways..it still does it with my current picture. I don't really care. You could try a different lockscreen from android market and see if it helps, but I think every SII suffers from this.
I have this exact issue too and it really annoys me! I also bought the phone from Virgin if that is relevant. It's a white streak on the left of the screen for me and only happens every so often. So what's the prognosis? A software fault? Hopefully fixed in a subsequent firmware update? Or a hardware fault worth repairing?
I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
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Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...
Has anyone else had this happen to them?
I was playing Deep Dungeons of Doom (ftw), then the screen suddenly turned off and locked. So I unlocked it, but as soon as I put in my code the screen shut off and locked again. It wouldn't stop. So I had to force a reboot. When the phone came back on, I unlocked it and sure enough it locked again. I did this again but put in the code slowly (I'm using the swipe lock). Then it unlocked properly. Seems to be working properly so far...
Anyone else experience this?
Me too...
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Sixelasco said:
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Click to expand...
Click to collapse
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
dgrasley said:
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
Click to expand...
Click to collapse
Never mind... It just happened again. :/
I just realized something. The screen lock issue only seems to happen when the phone goes into landscape, specifically when you turn it to the left (camera on the left side, capacitive keys on the right). I can reproduce the issue by playing a game which forces landscape orientation (sword of xolan, cytus). The issue happens every time, within a minute of playing. However, when I start the game and hold the phone in the opposite position (capacitive keys on the left, camera on the right), it works perfectly well. The screen does not shut off and lock by itself.
I have no idea if it is the same with others.
I guess I had this issue while playing NFS no limits
Sent from my ONE E1003 using Tapatalk
I know this is an old thread, but I just thought I should add an update. I know what the issue was. It was the magnetic sensor. I have the OP case with the flip cover. When I have the cover folded back behind the device, and the device is put into landscape and then you adjust the volume, it would shut the screen down as though I had closed the cover. If i take the phone out of the case the issue does not occur. I can replicate the issue again and again with the case on and the cover folded back.
So there you have it. If you have the same issue, try taking the cover off.
I just ordered a new spigen case. One without a cover.
Having this issue with my one plus 3t
I don't have a magnetic cover it seems to occur when I plug in head phones earphones are fine but videos on youtube will freeze but once even after resetting it was locking and unlocking so wiped data ?
My phone is samsung J4 and as soon as i unlocked it, it turns off and locks again. This has been going again and again for quite a while and Im confused because i dont usually play games like the other cases mentioned here. Please reply if u know a solution or atleast think of it as a solution.
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new
Hi guys,
when my phone is in charge at 100%, after some minutes it start to flickering when there is at least an orizontal black line and a white part, for example if there are 2 notifications there is an orizontal black line that separates the two notifications, right? The white part of the notification start to flicker. I tried to hard reset and nothing changed, and also got my display replaced and nothing changed (huawei customer service said they will replace the mb, but idk if this will solve my issue).
Anyone have this issue or it's really a faulty mb ? I tried searching online but it seems that no one have this problem.
I'll upload later a video that will show my issue...
Have you dropped the phone? Even from a small height it could cause problems.
My old p10 plus fell out of trouser pocket and hit the inside of door panel but was enough to cause screen flicker.
I had a hairline crack in digitiser/screen.
It only showed when screen brightness was on low or if phone was cold.
Got the screen replaced and was ok after.
zolaisugly said:
Have you dropped the phone? Even from a small height it could cause problems.
My old p10 plus fell out of trouser pocket and hit the inside of door panel but was enough to cause screen flicker.
I had a hairline crack in digitiser/screen.
It only showed when screen brightness was on low or if phone was cold.
Got the screen replaced and was ok after.
Click to expand...
Click to collapse
I dropped my phone only 1 or 2 times and always with protection, but even after the display replacement the problem didn't solve. It only flicker when it's in charge and already at 100% and when I unplug the charger, it stop. I noticed this problem only after I got my display replaced for the gluegate... but even after a second replacement nothing changed. I hope after the mb replace, my phone stops to flicker.
I have the same flickering problem with my Mate 20 Pro and have never dropped my beloved smartphone. For as of right now, the current (.232) update may have resolved the issue but it's only been a day since the patch. I will see how it goes.
edit: nope, even after the (9.0.0.232) software update, the flickering issue still remains as the original poster has described.