Ok... I apolagize in advance if this has been muted before, but I really dont know what to search for.
My problem is, that when i make a call the screen turns off, ( As it should ) but when Im asked to tap in an extention number or 'press 1' etc I cant turn the screen back on, all the soft keys light up but the screen refuses to come back on untill I end the call.
If I dial in the number and the screen goes blank on connection, some times im able to turn on the screen if I move quickly enough and press the sta key.
Im running a htc hd2 with an the latest energy rom.
ditto
have the same problem, would love to find a solution...
Same problem here so I D/Ld Phonex from Iconsoft. Really like this a lot better and is so much more user friendly.
I'm not sure if you're having the same problem I was, but it sounds very similar...
What I discovered is that at the upper left of my screen protector, there are two round cutouts for the proximity sensor. The screen protector has never adhered very well at this point, and it was pulled away from the glass, causing the phone to belive that it was constantly near a face, and blacking out the screen.
I discovered this after being so frustrated that I removed the screen protector, and *voila!* the telephone worked as advertised. I used a hair dryer to warm the screen protector to re-adhere it, and the phone still works properly, but I don't know for how long.
I understand that there is a registry setting to disable the proximity function for the phone, but I haven't gone to this length.
I hope this helped!
I had the same problem till i change te Radio version to 2.10 or above then it disappeared
I have the same problem, screen protector causes this problem for me....
So I'm getting my girlfriends fascinate from her since she got an Incredible 2. The only little problem is the screen doesn't work. A little background on the problem. She woke the phone up and the screen no longer displayed all of the picture. Very little of it can be seen and it is discolored. The actual touch screen works though, you can unlock the phone if you can navigate the lock screen. The phone was dropped in water a week prior to this however it still worked fine up until the screen problem. Does this sound like just replacing the screen would fix the problem or do you think there's a deeper problem?
So I've had the Snapdragon version for over a year now. There have been a few drops, but I've always used a screen protector and case, so there aren't really any visible damages. Recently though I've noticed some problems. The touch screen is malfunctioning if it gets warm (either in a hot room/outside (as it's summer and pretty hot here)/while charging). After turning on the touch visualizer in the developer settings I could see that it was registering another touch at a random place on a screen. This makes the phone unusable until I reboot it, which solves the problem temporarily. Another rproblem I have, is that sometimes a few black dots appear in the middle of the screen randomly. They just flash up then disappear. It's not a deal breaker, but rather annoying. Can anyone give a diagnosis on these problems, what could I do about it?
Hello,
Leading up to this problem I had this awful screen issue (screen burn in) way before I did all that and ordered it to get it fixed.
When it finally came (in amazing condition) I replaced the old screen for the new one very carefully and booted it to power it on and it works just fine.
But issues popped up.
Double tap to wake would not work, and wave to wake up wouldn't either and now when I get a call the phone is stuck on a black screen.
Oddly auto screen brightness works just fine so I am thinking the new panel is causing the issue.
Solved!
There is a rubber gasket that eliminates light interference between the two sensors. When it is placed correctly the sensors would work just fine.
Sadly I did not know that the gasket was needed to be removed from the old frame to the new one. (it's not mentioned in most disassembly repair videos)
Sensor issue after screen replacement
I just replaced my screen on the same phone, and I'm having the same issue, before I open if up again, where's that located to be precisely? Just to know what I'm looking for. Thanks so much in advance
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
No one?
kamueone said:
No one?
Click to expand...
Click to collapse
I haven't seen this problem. I use face unlock along with it and it usually recognizes my face before I can even scan it.
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
kamueone said:
When the screen is black, you can put your finger on the display and some glowing circle Appears. This does not appear to me at all. The screen just stays Black.
Thx for the information.
Click to expand...
Click to collapse
Maybe your fingerprints got erased somehow? Does your phone display a fingerpring icon on the screen a second after you turn the screen off?
Sent from my LYA-L29 using XDA Labs
Yes the second I turn if off it shows a fingerprint sensor. Just after a while it won't toggle the sensor if I touch the display. It's like the fingerprint sensor is deactivated. The second I turn the display on manually it appears again.
Hello! I've got the p20 pro and now I'm testing mate 20 pro. Sometimes I'm not able to unlock the mate with my fingerprints at all. Same finger. The p20 works perfect, just touch and unlock. Mate sometimes I have to touch it 3-4 times before it unlocks , sometimes it doesn't unlock at all? Is that normal? The display was exchanged already because of this issue.
I believe you guys are not the only one. This on screen finger print is not reliable. I guess because they are new and will improve over time. Personally I just use face recognition than finger print. They are a lot more faster and accurate to unlock.
I know it's an old thread but it's happening to my M20Pro right now! It's awful! The screen is protected by a tempered glass made by Spigen (maybe this glass has issues?). I reconfigured the fingerprint and I touched almost 50 times until the phone captured the fingerprint! What's wrong with that sensor?!
I had problems with glass protector, if you can get plastic film it is fine, glass you will have problems....this was my finding
Possible brightness/proximity sensor issue
kamueone said:
sometimes the indisplay Fingerprint sensor stops working at all.
The display wont recognize any touch and stays black.
If i push the Power button it starts working again.
This happens sporadically, 1 -3x a day
Did anyone had the same Problem?
Any suggestions?
Thanks for reading....
Click to expand...
Click to collapse
If you still have this phone and problem: I have a P30 Pro, and/but the reason I write here is because our phones share the fingerprint technology, and I didn't find anyone mentioning this problem regarding P30 Pro. So:
I have the same problem - seemingly sporadically the fingerprint sensor (or screen) wont react until I press the power button. Then I noticed that when the brightness/proximity sensor (located near the top right on the P30 Pro, and next (right) to the upper speaker on Mate 20 Pro) was covered, the screen would get unresponsive. I guess this is by design, to not accidently let your phone come to life in your pocket. The problem was/is that the proximity (?) sensor is way too sensitive - any obstruction at about 2 cm (0.8") above the sensor(s) will trigger this behaviour. I also think it can be triggered under other circumstances; I had som weird fingerprint/screen behaviour in a store with a high and very dark ceiling, but I have to test this again, so don't take my word for it.
Anyway - if anyone is having sporadic problems - see if this could be a reason.
Edit: Well, sometimes my screen is just totally unresponsive even without sensors blocked, so ... I noticed it a couple of times after digging my phone out of my pocket, suggesting it could still have something to do with the sensors turning the screen (functions) off. I'll try to see if I can make it behave the same way in other scenarios.
I have also been experiencing similar problems on my mate 20 pro, But mine is more of an accuracy problem. sometimes its on point and registers instantly. and other times it just doesnt at all.
However i have noticed that in extremely bright weather i have more issues, fingerprint doesnt read at all, and face ID is also doesn't. My finger print issues have started only after EMUI 10.1, so i suspect that it could possibly be a software related issue