Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Hi,
The water comes in more easily than it goes out.
It is therefore necessary to open the watch to dry it with a hair dryer. forum.xda-developers.com/how-to-watch-t3815716
With a bit of luck...
thanos76 said:
Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Click to expand...
Click to collapse
Throw it in a zip-lock bag with rice (not instant) for least 24 hours. See if that works. Heat is not really good for most electronics and will cause the moisture to vaporize, which could make it worst.
I'm sorry rant ahead. But I've had enough.
I bought the Stratos, because I didn't really like my Mi Band 3 (constant connection problems and almost invisible screen in daylight). I wanted to buy the Bip, but I said, what the hell. Let's go big. Stratos also looks good (Bip does not). The transreflective always on display is also great. But here the good things end.
1. The watch is slooow. Sometimes it doesn't register a touch, and sometimes it registers a ghost touch. The menus are bad, the layout is bad, the navigation is bad (and slow). The watch is also way too thick.
2. The Amazfit app is abysmal. Once the acitivity is recorded, it cannot be edited in any way. Did you press "walking" when you started running by mistake (It can easily happen - see above)? Too bad. You cannot correct it. Amazfit can draw pretty GPS pictures and graphs, but that's about it. And it's so buggy, it's more or less unusable (see below). There is no internet page, like literally every other app has (Strava, Endomondo, Runkeeper), where you could edit the data. There is no homepage. There are no official help forums.
So, even if the watch and app were completely bug free, the whole package would still be, in best case, average. But they are not bug free. And that is an understatement of the century. I've seen buggy apps and gadgets before, but this one takes the cake.
3. When I got the watch, the battery life was a real rollercoaster. The watch could go form 100% to 0 in a few hours or in 5 days. Sometimes reboot or factory reset helped. And that is true for the watch as a whole. Three to four factory resets in a months is (was - it doesn't work anymore -see below) almost necessary for Stratos to work "normally".
4. Caller name on the watch started working with Amazfit app 3. It never worked before. So, this basic (and advertised) functionality started working almost a year after the watch was released.
5. So, you start to run/bicycle/whatever. You choose the appropriate workout, you wait for the GPS, you start, and.... nothing. You are riding a bicycle and the watch says your speed iz zero.
6. You are running, and suddenly you pace starts to drop like a stone. So, I run little below 5.00 min/km. Yesterday I was running, and suddenly I was at 11.00 min/km. Not in reality, just on the Stratos. I always run 6 km, but Stratos measured 4 km. A day before 5 km. I actually ran 6 km, as I know the way. Thank god for Strava, because when I got home and the Strava synced, the running length(and pace) was correct. But only in Strava. Amazfit app and the watch itself got the data wrong. No, I don't know, how that is possible.
7. So, I was bicycling downhill. Suddenly, my hearbeat goes to 160. 170. 180. Am I dying? I feel the chest. Everything is normal. The watch is just acting up again. A few days after that, I was bicycling uphill, usually my heartrate is somewhere around 130-140. Suddenly, for no apparent reason, my heartrate drops. 60. 50. 40. And I am paddling uphill in 35 degrees C! Am I Lance Armstrong? No, It's just the watch.
8. A few days ago heartrate and steps stopped syncing with the app. The watch is at 6000 steps and Continuous HR is on (and seems to work on the watch), but the app is at 0 steps and "no heart rate data. Syncing doesn't help. Rebooting the watch doesn't help. Factory reset doesn't help. Restarting the phone, reinstalling the watch, creating a new account doesn't help.
Let's end this. I paid 160 EUR for this POS. After many months on the market, even the basic functionality of the watch does not work. What does work now, might not work tomorrow, and what works, works badly.
Why are things like this? It's the age old truth: when you buy the product, you don't just buy plastic, steel and glass, you buy a service. You buy programmers, that will get your product running long after you bought it. And that's why Amazfit products just seem cheap. Because you just bought the plastic. Nothing else.
You got a broken watch, claim warranty.
I would also add there might be a problem with your smartphone bluetooth as well. I used Mi Band 1, 2, 3 and now 4. I also had 2 smartwatches and now Stratos. I also changed 2 smartphones and I never ever had connection problems with Mi Band on any version of it. Mi Band for me is by far the most stable bluetooth connection I've ever used on any bluetooth device and I have over dozen various bluetooth devices. Stable connection, along with battery life is why I'm still loyal to Mi Band. I had various situations where I couldn't connect to plain bluetooth speaker, or sometimes even Stratos disconnects and in each case Mi Band connection is the only one that would still be stable. But that is just my personal experience as it's impossible to account for all the different hardware out there.
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
hpto said:
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
Click to expand...
Click to collapse
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
lfom said:
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
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Click to collapse
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
hpto said:
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
Click to expand...
Click to collapse
No, it's Huami's.
Thank you all for replies!
I don't think the watch is broken (in a sense, that warranty should be claimed) and I'll tell you why.
I may have been a little misunderstood in my first post (English is not my first language). The watch doesn't act up all the time. But frequently enough, that it cannot be relied upon. I don't need a watch that works 70 % of the time (which this one does). So, let me add a few things to my points in my previous post:
5. That happened twice (see number 5 in my first post). Rebooting the watch helped. And let me stress again, that it would happen a lot more often, if I didn't reboot or factory reset the watch every time it starts to act up (3-4 times per month).
6. If that was a hardware error (se number 6 in my first post), GPS data would be wrong (this happened only during my last two runs!). But the GPS data that the watch recorded during the run was correct. If it wasn't, Strava would be wrong, too. Activity (run) was measured (interpreted?) incorrectly by the watch and Amazfit app. Strava got the same (raw?) data and it gave correct results (kilometers, pace). If the watch was faulty, the GPS data would be faulty, too. But the hardware, it seems, is fine. Just the software is bad.
7. HR monitoring is just bad on this watch. I don't think I'm the only one that noticed that.
8. Steps and HR data syncing with the app currently works. It started to work the next day. But I noticed something strange. When syncing wasn't working, the Amazfit app said for steps and HR "08/17 19:52" (something like that, I don't remember the exact time). But it was only 11 o'clock! So, the app was claiming, that the last sync with the watch was in the future. Probably that's why it wasn't syncing. And that is not a harware error, it's the software.
So, I don't think the watch is faulty, it's just the software that's bad. That was my point all along. Right now, the watch is working fine. It was working fine yesterday and the day before that, when I was bicycling. But that is not enough. I want a watch that works all the time.
Amazfit stratos 3.0: poor watch
The watch is unreliable, sunset and sunrize notifications come and go without reason. Very disappointing.
You could use my app for sunrise and sunset times.
https://forum.xda-developers.com/smartwatch/amazfit/app-amazfit-sun-widget-t4023903
Hello guys,
My HR Stratos 2.3.10.5 sensor is overheating right after turning on the watch. I had already noticed that I could not measure the pulse rate and a few days later I began to feel a slight burning in the skin, when taking the watch I see that the problem is the sensor.
Visually everything is ok and if you turn off the clock it cools again.
Has it happened to anyone or do you know how to solve it ?
Thanks in advance.
I am having the same issue, even got my skin burnt by the sensor. Have you fixed your watch?
The first time I was sleeping and I thought it was pulling my hairs from my wrist and took it off, but today after cycling it started to hurt again and when I saw the sensor was extremely hot and there was two little burnt spots in my wrist.
Was researching and saw many people complaining about it but no solution at all.
Check HR sensor conver: either it fell off or let moisture get inside the device, corroding the HR sensor. Either open the watch and remove / replace the sensor module (it won't be easy to find a replacement) or replace the whole watch.
lfom said:
Check HR sensor conver: either it fell off or let moisture get inside the device, corroding the HR sensor. Either open the watch and remove / replace the sensor module (it won't be easy to find a replacement) or replace the whole watch.
Click to expand...
Click to collapse
Now that you point that out, I really don't remenber if there was a cover or not... Anyways, if that fell off, it came off without any pressure, bump or whatever... It should not fall so easily, now my watch is overheating very quickly, specially when I turn on the HR, it even shuts down. I am trying to contact the shop and Huami.
Less than 3 months using it, the watch is great besides this issue, let's see what happens.
mrps2 said:
Now that you point that out, I really don't remenber if there was a cover or not... Anyways, if that fell off, it came off without any pressure, bump or whatever... It should not fall so easily, now my watch is overheating very quickly, specially when I turn on the HR, it even shuts down. I am trying to contact the shop and Huami.
Less than 3 months using it, the watch is great besides this issue, let's see what happens.
Click to expand...
Click to collapse
the small glass - hr cover is off on your watch... the same here after 8 months. I'm using the watch only for running or treadmill. (somethimes weightlifting..) . I was newer swimming or in the sauna...
biglaci said:
the small glass - hr cover is off on your watch... the same here after 8 months. I'm using the watch only for running or treadmill. (somethimes weightlifting..) . I was newer swimming or in the sauna...
Click to expand...
Click to collapse
Me too, always very careful with it, but as you can see I cannot use it anymore, tryed to contact the ebay seller/ ebay/ paypal/ Xiaomi/ Amazfit
Ended up losing my money as even if I wanted to pay to fix it, no representative here in Australia would fix it for me... Extremely disappointed with the brand.
Today I bought AmazFit Bip Lite brand new, I opened box and tried turning it on, but it’s stuck on logo screen, I can only switch to “regularory” where I can see serial number and that’s it.
I put it now on charger because maybe it need to be charged at 100% for first time use?
I’m so unhappy, anyone can help me about this? How to turn it on??
I think it comes without any firmware, at least mine seemed to. You need to go into Mi Fit and try and pair the watch and it will flash the newest firmware. Fingers crossed for you
Solved problem easily, you just need to recognize the device from MiFit app and it pairs pretty quick.
Lol so noob thread from me but I’m Apple Watch user and all others are so complicated... I bought Amazfitbip for a present
Hello all,
I was using stratos 2 for 21 months, I realy liked the watch. Sometimes notifications didn't work, but it was allways a way to solve it. After the time my HR sensor stopped working. I sent it to service, they replied that in fact it's working, but they didn't do anything. After 2 months I get it back, and sensor was working for 2 days, and stopped working again. I am fighting to get money back, beacuse I have seen here and in many other places that there was a problem with tightness and even with regular usage moisture got inside and caused a few kinds of hardware issues.
No my 3 questions:
- Do you know if there are still problems with construction in the way that moisture getting inside is possible? Anyone had such a case, or no cases after over 1 year using?
- I've seen that there is a lot of topics about software problems (i've read all of them ). Can anybody confirms, or suggests, that updates are going in good way, and thery are fixing problems?
- Are the problems with app/connection/software common for all users, or only for random number?
I am wondering if it is worth waiting and hoping, stratos 3 is water tight and will work as good as stratos 2 especially for the 1st year, or should I look for other brand.
Thanks in advance for the help!!!
Maciek