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My Amazfit lost battery within half a day and i tried so much to fix this.
Started to believe in a hardware problem but after completely resetting the watch and pairing it with a new MI account and not restoring any data it runs several days without charging. I am quite sure the reason for the problem is an unfinished sync that is constantly repeated. Also seems that flight mode doesn't deactivate BT completely as it had no effect on the battery drain. When the connected phone was completely turned off, the battery seemed to last.
I am a bit confused.
What are your experiences with that problem?
I have the same problem and reset the watch to no avail. But, I didn't try to skip the restoration part. I'll try that and see if I get similar results. Anyone else having this issue?
I have the exact same issue. I already tried everything but nothing worked. When I compare the data from my Amazfit watch app with the Mifit app I can see that some days are not properly synced. So I guess you are right, it must be a syncing issue. I didn't try to make a new mi account after unpairing, but I guess I have no choice. This really sucks.
I also tried wiping it (resetting to factory) as well as new xi account. Didn't work. Then I tried uninstalling the app from my phone and turning the watch to airplane mode. No luck. I'm now not convinced it's a syncing issue.
After installing PACEFIED release 24 the battery drain is back. I am totally fed up with the watch.
Let's write down the facts to find a reason:
-I have a Chinese Version of the watch
-latest PACEfied installed
-Installed older chinese App, connected watch and then updated via Playstore to latest english App (Strava sync works)
-no wifi password entered for watch
-no music on watch, no headsets connected
-no additional apps or watchfaces installed
-no Mi-Fit App installed
-Phone is a Huawei P9lite on Android 7.0 EMUI 5
The sync with my phone works only once then i have to restart the watch, Notifications do not work constantly.
Then you seem to have a bluetooth problem.
It might be your watch, it might be the phone.
And when BT runs wild on the watch, it eats through the battery.
Can you check with a different phone?
fzelle said:
Can you check with a different phone?
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Click to collapse
Already tried my tablet (Lenovo with android 5)
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
Beleriand said:
Today i connected my watch to my wifi. at third attempt i was able to do the "upload" now battery seems to be stable.
Could anyone else with drain issues try this?
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Click to collapse
Doesn't work for me... It seems like you have a different issue, but thanks for the sharing. Today I also tried to unpair the watch and pairing it with a different Mi account but also that didn't work. Resetting the bluetooth settings in my phone didn't make a difference either. I have honestly no clue what the problem is.
i have the same kinde of issue, for two weeks it was great, now i have to charge it every day, try everything. . new account, wipe cashe, factory reset, still the same problem
i think it is a software problems with, first of all huawei phones and some particular watchfaces. In fact i didn't use my amazfit for 8 days and the battery drain was normal. When i reconnected it the battery started draining... maybe the kirin processors aren't completely compatible with tha amazfit... another thing i noticed is that some third party watchfaces cause draining problems.
Im using us rom 1.3.3a.. xiaomi mi5s..
I started having battery drain issue after playing at beach.. but i didn't swim more than 1m.. dont know whether its related or not..
Done factory reset twice..changed facewatch.. still draining.. on airplane mode, so no notification.. Backlight auto, no continuous HR.. only last a day average..
Anyone can help? Really hope for new official rom update will fix this issue..
I have the same problem. Could this be a real battery failure?
axxoaus said:
I have the same problem. Could this be a real battery failure?
Click to expand...
Click to collapse
As per Huami moderators, swimming is strict no no...
Hey guys.
I'm also having a battery drain problem. I didn't go swimming or did anything out of the usual. The watch works fine but the battery lasts close to a day, when a couple of weeks ago it would last at least three days.
I have continuous HR measures, do exercise with music every two days, but even in airplane mode there seems to be a drain.
I've un-paired and re-paired the watch back with the phone and the drain is still present.
I have no extra apps sideloaded, root or custom ROM. I have the latest international version of the app 1.7.1 and latest firmware 1.0.9.6.
Anyone found any fix for this? Does a any recent development version say anything in the change log related to battery drains being fixed?
Regards.
Sent from my Nexus 5 using Tapatalk
I have a P9 Lite Huawei, and i have probleme with a lot of deconnection and drain battery .... somebody have a solution for me ?
Mine has started to drain from 100% to 0% in a couple of hours.
Must admit I might of got it wet as I wore it to the beach, got in touch with Huawei and this what they said, and my watch failed .
Hello Vince,
Thank you for contacting Amazfit.
We are very sorry that you have trouble with the device.
Have you ever submerged the device into water? For example, did you wear it when you were swimming or taking a bath/shower?
To troubleshoot your issue, please do a small test for us.
1) Fully charge your watch to 100%
2) Turn on the flight mode on the watch
3) Turn off the Bluetooth on your phone.
4) Make it untouched for 24 hours
5) Check the power consumption
If the power consumption is less than 15%, it's normal.
If the power consumption is greater than 15%, it can't be repaired, please contact the seller to find a solution.
Thank you for your understanding and cooperation.
Cheers and have an excellent day!
Sincerely,
Molly| Amazfit Support
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I have the same problem. I also got Mollys message you posted.
Is there a way to replace the battery?
Very disappointing!
After performing the test she requested and realizing that the watch dies on me after 8 hours I got the following message from her:
Molly (Amazfit)
Aug 10, 02:52 PDT
Hello Yoram,
Thank you for your reply.
Unfortunately, your issue can't solved online.
As you purchased from GeekBuying, please contact the seller directly to find a solution if possible.
Of course, you can also mail the product to our service center directly to have it inspected. Our service center is located in China. Please note that you had to pay for the shipping charge back and forth as well as custom fees.
We are so sorry for the inconvenience.
Please feel free to contact us if you need any additional assistance.
Sincerely,
Molly | Amazfit Support
Same Issues
I'm having the same issues. Worked great for over a month. I was getting 4 to 5 days of charge easily.
Then last week It suddenly started to drain fast on me. Now i am barely getting 4 to 5 hours.
Did not get the watch wet.
I tried to run it in Airplane mode overnight. I woke up after about 3 hours and it was dead. Tonight i will try airplane mode and shut the bluetooth off on My Galaxy S7 as well.
A1612 firmware 1.3.3a
ps: Come to think of it my Galaxy S7 just had a software upgrade early last week. The problem started just after that upgrade I think.
i have charge the device at 100%, then turn it off for almost 2 days, now it seem like power is holding on, i hope it will last
Hi everybody!
I just stumbled onto this website and I'm amazed to see how many things I can learn from you guys what to do with my watch. My Amazfit is new, updated, but after the battery dropped dead, I can't seem to access the Sleep, Steps, Compass, GPS, and Monitor.
I am really curious what can I do to make my watch work again, as I found it perfect to my all activities. The sleep function is really important for me as I'm fidgeting at night and I'm under mild medication to sort my problems. This watch was vital for me.
Thanks heaps for any help.
ps: I restarted a few times, I even reset it to factory settings. Every single time I restart it, I get an "Optimising App1, Total 1" message for a few minutes, then I can't access most of its function.
Cheers.
You can see only clockface? I've had that problem that Amazfit got stuck on one pericular watchface, had to change it via phone app, it took some time, and after restart everything was ok. Try that
Sent from my LG-G3 using Tapatalk
Thanks for your reply. It's not stuck on one single face, I can change them. The watch works fine apart from the fact that I can't access GPS, Monitor, Pace and Sleep. Even after restarting, unpairing n pairing, updating etc...
I think you're pretty much in the same boat as me. I'm still trying to figure it out for the past few month when I got into that problem as well. The only time it worked was few days ago, where I went and flashed the Pacified Rom, and back to 1.3.3a. It only worked for about a day or 2 before going back to the problem again. I suggest that since it's new, get it replaced as soon as possible. I've been trying to get mine replaced but my seller is ignoring me and Aliexpress is not much of help.
Isn't there any down/upgrade that would solve this situation?
I mean, I bought it from the same website, no warranty/refund available. That's a pity.
Do you have any tutorial on how you flashed the Pacified Room and back to 1.3.3.a?
Thanks a lot, Alex.
jules25 said:
Hi everybody!
I just stumbled onto this website and I'm amazed to see how many things I can learn from you guys what to do with my watch. My Amazfit is new, updated, but after the battery dropped dead, I can't seem to access the Sleep, Steps, Compass, GPS, and Monitor.
I am really curious what can I do to make my watch work again, as I found it perfect to my all activities. The sleep function is really important for me as I'm fidgeting at night and I'm under mild medication to sort my problems. This watch was vital for me.
Thanks heaps for any help.
ps: I restarted a few times, I even reset it to factory settings. Every single time I restart it, I get an "Optimising App1, Total 1" message for a few minutes, then I can't access most of its function.
Cheers.
Click to expand...
Click to collapse
You could retry reinstall firmware perhaps...
Search here how to. (or update with newer firmware)
jules25 said:
Isn't there any down/upgrade that would solve this situation?
I mean, I bought it from the same website, no warranty/refund available. That's a pity.
Do you have any tutorial on how you flashed the Pacified Room and back to 1.3.3.a?
Thanks a lot, Alex.
Click to expand...
Click to collapse
First you need to unlock the bootloader. To do that, you can have a look at it here.
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-unlock-bootloader-warning-void-t3654011
To flash the rom to PACEfied follow the link here. You could try the latest version .35, but that didn't work for me as I got stuck in the update loop despite using fastboot to continue, so I ended up using version .32. Instructions are all there
https://forum.xda-developers.com/smartwatch/amazfit/rom-pacefied-amazfit-huami-amazfit-t3539431
To flash it back to 1.3.3a, go through this link.
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-convert-xiaomi-huami-amazfit-t3532508
Currently trying to repeat the steps I did on how to get everything working minus the GPS running app. Now I'm at .29 of the Pacefied ROM. Waiting for my battery to be completely drain and wait a day before charging it and flash it back to 1.3.3a. Will let you know if it's a success or not.
I've come to a conclusion that this is related to hardware problems. Somehow even draining it for 3 days still didnt' do anything and now the battery doesn't even last up to a day.. Looks like we're pretty much unlucky to get these faulty units. Sad.
Hi Alex! My Amazfit is working fine now, I think by the greatest of coincidence. Let me tell you what happened.
Yesterday I ran out of battery and I chucked in the cradle in order to charge it, but I couldn't see any charging. Then I twisted, rotated and changed its position and nothing happened.
Then I realized the contact plates might be dirty. With a cotton bar and an alcohol pad, I cleaned them thoroughly and guess what, once I restarted the watch it works perfectly.
I'm not sure this is the reason or I've been lucky, but honestly speaking I'm afraid to restart it again. So I will keep charging it religiously avoiding any discharge. My other problem is that I need to get a new phone.
Would I be able to pair my new phone to Amazfit without "restarting to factory settings"?
Thanks.
jules25 said:
Hi Alex! My Amazfit is working fine now, I think by the greatest of coincidence. Let me tell you what happened.
Yesterday I ran out of battery and I chucked in the cradle in order to charge it, but I couldn't see any charging. Then I twisted, rotated and changed its position and nothing happened.
Then I realized the contact plates might be dirty. With a cotton bar and an alcohol pad, I cleaned them thoroughly and guess what, once I restarted the watch it works perfectly.
I'm not sure this is the reason or I've been lucky, but honestly speaking I'm afraid to restart it again. So I will keep charging it religiously avoiding any discharge. My other problem is that I need to get a new phone.
Would I be able to pair my new phone to Amazfit without "restarting to factory settings"?
Thanks.
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Click to collapse
Sweet. I think I did something similar to clean the plate. But alas mine still doesn't work as we speak. I think restarting it is ok. But because I unpaired it with my phone, the watch went into factory reset that got me back to where it was not able to work. Maybe before you unpair with your current phone, on your new phone try logging in. If it's like the mi band 2, it should prompt you to pair via BT rather than QR code.
Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Hi,
The water comes in more easily than it goes out.
It is therefore necessary to open the watch to dry it with a hair dryer. forum.xda-developers.com/how-to-watch-t3815716
With a bit of luck...
thanos76 said:
Hello everyone, I have an amazfit pace for several months and am very satisfied.
Unfortunately, I forgot to remove it once to go to the pool and I realized under the water ....
Since the touch screen does not work all the time (I have to let it go off without battery to try to restart it), it heats and I can not put it in relation with the application of my smartphone.
I tried a new appearance to reset it to zero after doing a factory reset.
I am at the point where I have the qr code but he tells me that the blutooth is off. and I can not restart it.
and screen shows to air me off it's full of features
Do you have an idea? an advice? Or is my watch dead?
Thank you for your answers
Click to expand...
Click to collapse
Throw it in a zip-lock bag with rice (not instant) for least 24 hours. See if that works. Heat is not really good for most electronics and will cause the moisture to vaporize, which could make it worst.
Hello everyone,
I recently bought an Amazfit Stratos and unfortunately it dropped on the floor and the display broke. It still working fine but certainly I am not able put him on the water. I want to know if the screen could be replaced and where I can replace it. I tried to get information with Gearbest and Amazfit support but I am not receiving any returns. Anyone had this kind of problem or know what could be done?
Thanks,
there are no aftermarket parts for huami's devices, try to purchase a dead/unworking device, and kang it for parts.
Thanks for the fast answer. I didn’t find any available damage watch to buy for now but my understanding is that Xiaomi must have a way to support it even on China but they don’t answer me, the Amazfit Stratos is not or must not be a disposable watch
Hi i have a water damaged amazfit stratos here with me I'm willing to sell. Everything is still working except for the display.
Hit me up if you're interested.
I'm sorry rant ahead. But I've had enough.
I bought the Stratos, because I didn't really like my Mi Band 3 (constant connection problems and almost invisible screen in daylight). I wanted to buy the Bip, but I said, what the hell. Let's go big. Stratos also looks good (Bip does not). The transreflective always on display is also great. But here the good things end.
1. The watch is slooow. Sometimes it doesn't register a touch, and sometimes it registers a ghost touch. The menus are bad, the layout is bad, the navigation is bad (and slow). The watch is also way too thick.
2. The Amazfit app is abysmal. Once the acitivity is recorded, it cannot be edited in any way. Did you press "walking" when you started running by mistake (It can easily happen - see above)? Too bad. You cannot correct it. Amazfit can draw pretty GPS pictures and graphs, but that's about it. And it's so buggy, it's more or less unusable (see below). There is no internet page, like literally every other app has (Strava, Endomondo, Runkeeper), where you could edit the data. There is no homepage. There are no official help forums.
So, even if the watch and app were completely bug free, the whole package would still be, in best case, average. But they are not bug free. And that is an understatement of the century. I've seen buggy apps and gadgets before, but this one takes the cake.
3. When I got the watch, the battery life was a real rollercoaster. The watch could go form 100% to 0 in a few hours or in 5 days. Sometimes reboot or factory reset helped. And that is true for the watch as a whole. Three to four factory resets in a months is (was - it doesn't work anymore -see below) almost necessary for Stratos to work "normally".
4. Caller name on the watch started working with Amazfit app 3. It never worked before. So, this basic (and advertised) functionality started working almost a year after the watch was released.
5. So, you start to run/bicycle/whatever. You choose the appropriate workout, you wait for the GPS, you start, and.... nothing. You are riding a bicycle and the watch says your speed iz zero.
6. You are running, and suddenly you pace starts to drop like a stone. So, I run little below 5.00 min/km. Yesterday I was running, and suddenly I was at 11.00 min/km. Not in reality, just on the Stratos. I always run 6 km, but Stratos measured 4 km. A day before 5 km. I actually ran 6 km, as I know the way. Thank god for Strava, because when I got home and the Strava synced, the running length(and pace) was correct. But only in Strava. Amazfit app and the watch itself got the data wrong. No, I don't know, how that is possible.
7. So, I was bicycling downhill. Suddenly, my hearbeat goes to 160. 170. 180. Am I dying? I feel the chest. Everything is normal. The watch is just acting up again. A few days after that, I was bicycling uphill, usually my heartrate is somewhere around 130-140. Suddenly, for no apparent reason, my heartrate drops. 60. 50. 40. And I am paddling uphill in 35 degrees C! Am I Lance Armstrong? No, It's just the watch.
8. A few days ago heartrate and steps stopped syncing with the app. The watch is at 6000 steps and Continuous HR is on (and seems to work on the watch), but the app is at 0 steps and "no heart rate data. Syncing doesn't help. Rebooting the watch doesn't help. Factory reset doesn't help. Restarting the phone, reinstalling the watch, creating a new account doesn't help.
Let's end this. I paid 160 EUR for this POS. After many months on the market, even the basic functionality of the watch does not work. What does work now, might not work tomorrow, and what works, works badly.
Why are things like this? It's the age old truth: when you buy the product, you don't just buy plastic, steel and glass, you buy a service. You buy programmers, that will get your product running long after you bought it. And that's why Amazfit products just seem cheap. Because you just bought the plastic. Nothing else.
You got a broken watch, claim warranty.
I would also add there might be a problem with your smartphone bluetooth as well. I used Mi Band 1, 2, 3 and now 4. I also had 2 smartwatches and now Stratos. I also changed 2 smartphones and I never ever had connection problems with Mi Band on any version of it. Mi Band for me is by far the most stable bluetooth connection I've ever used on any bluetooth device and I have over dozen various bluetooth devices. Stable connection, along with battery life is why I'm still loyal to Mi Band. I had various situations where I couldn't connect to plain bluetooth speaker, or sometimes even Stratos disconnects and in each case Mi Band connection is the only one that would still be stable. But that is just my personal experience as it's impossible to account for all the different hardware out there.
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
hpto said:
Agree with you. I have an Verge, which is, till the moment, a money waste.
Software is the problem, let's see if Xiaomi do something.
Click to expand...
Click to collapse
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
lfom said:
You will wait forever, Xiaomi has nothing to do with Pace, Verge or Stratos...
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Click to collapse
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
hpto said:
Amazfit don't are an trademark from Xiaomi?
Btw, a money waste. Mi band do the job and far better.
Click to expand...
Click to collapse
No, it's Huami's.
Thank you all for replies!
I don't think the watch is broken (in a sense, that warranty should be claimed) and I'll tell you why.
I may have been a little misunderstood in my first post (English is not my first language). The watch doesn't act up all the time. But frequently enough, that it cannot be relied upon. I don't need a watch that works 70 % of the time (which this one does). So, let me add a few things to my points in my previous post:
5. That happened twice (see number 5 in my first post). Rebooting the watch helped. And let me stress again, that it would happen a lot more often, if I didn't reboot or factory reset the watch every time it starts to act up (3-4 times per month).
6. If that was a hardware error (se number 6 in my first post), GPS data would be wrong (this happened only during my last two runs!). But the GPS data that the watch recorded during the run was correct. If it wasn't, Strava would be wrong, too. Activity (run) was measured (interpreted?) incorrectly by the watch and Amazfit app. Strava got the same (raw?) data and it gave correct results (kilometers, pace). If the watch was faulty, the GPS data would be faulty, too. But the hardware, it seems, is fine. Just the software is bad.
7. HR monitoring is just bad on this watch. I don't think I'm the only one that noticed that.
8. Steps and HR data syncing with the app currently works. It started to work the next day. But I noticed something strange. When syncing wasn't working, the Amazfit app said for steps and HR "08/17 19:52" (something like that, I don't remember the exact time). But it was only 11 o'clock! So, the app was claiming, that the last sync with the watch was in the future. Probably that's why it wasn't syncing. And that is not a harware error, it's the software.
So, I don't think the watch is faulty, it's just the software that's bad. That was my point all along. Right now, the watch is working fine. It was working fine yesterday and the day before that, when I was bicycling. But that is not enough. I want a watch that works all the time.
Amazfit stratos 3.0: poor watch
The watch is unreliable, sunset and sunrize notifications come and go without reason. Very disappointing.
You could use my app for sunrise and sunset times.
https://forum.xda-developers.com/smartwatch/amazfit/app-amazfit-sun-widget-t4023903