So I've just got my Black Shark 2 global device from the official channels. Since I've had the phone the mobile data has not worked. The APN settings seem to be automatically on the phone when I put the sim card in (and correspond to Vodafone UK APN settings), voice works okay. There is no 3g/4g icon on the status bar, but if I swipe down on the notification panel it says Vodafone 3G.
I've tried enabling roaming etc but no success. I've never had an issue like this before, total no network. Are there any tests I can do to narrow down my issue.
Support is non existent from black shark. sim card works in my oneplus 3T
Zakstr said:
So I've just got my Black Shark 2 global device from the official channels. Since I've had the phone the mobile data has not worked. The APN settings seem to be automatically on the phone when I put the sim card in (and correspond to Vodafone UK APN settings), voice works okay. There is no 3g/4g icon on the status bar, but if I swipe down on the notification panel it says Vodafone 3G.
I've tried enabling roaming etc but no success. I've never had an issue like this before, total no network. Are there any tests I can do to narrow down my issue.
Support is non existent from black shark. sim card works in my oneplus 3T
Click to expand...
Click to collapse
Just to add. I'm in the UK seems to be running Joy UI with is very similar to stock with a few modifications.
Go into mobile data, advanced and then you won't be able to see APN unless you slide up, click on that and you can change it to pp.vodafone or contract. Or add a new APN and it should work. I just had the same problem with Vodafone myself, and I just figured it out after an hour as no website helps you about this phone
Related
Everytime I get sent a picture message mms, I can't download it. The button comes up, then after pressing it, the screen just says downloading for ages. Has anyone else come across this problem? Thanks.
Sounds like either:-
1. you haven't got your mms setting right - especially when you got a unlocked phone or your changed network
2. I had that problem when I am on "three" network - make sure that "mobile" network is turned on (ie 3g signal) and its not roaming onto a different network.
tweedie said:
Sounds like either:-
1. you haven't got your mms setting right - especially when you got a unlocked phone or your changed network
2. I had that problem when I am on "three" network - make sure that "mobile" network is turned on (ie 3g signal) and its not roaming onto a different network.
Click to expand...
Click to collapse
Ok, I looked into these settings under wireless controls, and under mobile network settings, access point names, orange internet is checked with a a green dot, but orange mms isn't. when I press it to try to enable it or something, there is no option. Do I have to ring Orange to get them to enable it or something?
Shouldn't have to ring orange, but if its an orange branded phone, it should have all the appropriate settings.
This might be useful
http://android.modaco.com/content/h...range-mms-gprs-uk-hero-settings/#entry1105707
some custom roms have issues with mms. are you using a custom rom?
Piercy0812 said:
some custom roms have issues with mms. are you using a custom rom?
Click to expand...
Click to collapse
using modaco 3.2.
uchh i still can't get it to work, i am using modaco 3.2 and i can't send or receive mms images. when i contacted orange, they helped me set everything up, but it still woudln't work. must be the rom, anyway i can sort this out?
Hi
I have my nice new SGS2 but there is no option for network roaming, only data roaming. In order for me to use orange network i need to re-scan and select tmobile/orange, but only get "G" data connection. When i rescan and select Tmobile i get full "H" data connection. Is this normal or am i missing a setting where it will automatically switch. I have set it to automatically but it does not switch between the two. (it's a PAYG O2 handset but unlocked)
Any ideas or will i just have to switch it all the time. Not a real problem as its onyl in my place of work that t-mobile signal is awful yet orange is fine.
Thanks
I think Everything Everywhere rolled out to everyone automatically but by the sounds of it you were missed out. As you're on T-Mobile you can sign up here:
http://www.t-mobile.co.uk/share/
For anyone on Orange, sign up here:
https://kareena.orange.co.uk/signal/
Also, if you haven't ticked the data roaming then tick it! You won't move to any other network than Orange in the UK. Just remember to turn it off when you leave the country.
steve228uk said:
I think Everything Everywhere rolled out to everyone automatically but by the sounds of it you were missed out. As you're on T-Mobile you can sign up here:
http://www.t-mobile.co.uk/share/
For anyone on Orange, sign up here:
https://kareena.orange.co.uk/signal/
Also, if you haven't ticked the data roaming then tick it! You won't move to any other network than Orange in the UK. Just remember to turn it off when you leave the country.
Click to expand...
Click to collapse
Done that but still it does not switch to orange when i have no t-mobile signal. If i do it manually it shows great orange signal....just does not automatically switch...
It won't switch automatically if there is a T-Mo signal available no matter how weak or strong.
Or is there no signal available to you with T-Mobile?
Sent from my GT-I9100 using Tapatalk
sheridan2000 said:
Hi
I have my nice new SGS2 but there is no option for network roaming, only data roaming. In order for me to use orange network i need to re-scan and select tmobile/orange, but only get "G" data connection. When i rescan and select Tmobile i get full "H" data connection. Is this normal or am i missing a setting where it will automatically switch. I have set it to automatically but it does not switch between the two. (it's a PAYG O2 handset but unlocked)
Any ideas or will i just have to switch it all the time. Not a real problem as its onyl in my place of work that t-mobile signal is awful yet orange is fine.
Thanks
Click to expand...
Click to collapse
I can't say for the SGS2 but I can tell you how it is on my Hero, and im guessing it should be same on the SGS2 as its an Android setting ...
If you're on T-Mobile, as I am, then scan your network and select "T-Mobile" only and tick the Data Roaming option. That's the only option you need and it's the only option available. This should then automatically switch over to Orange only when you can't access a T-Mobile signal. You'll know its done it as your network will be displayed as Orange as opposed to T-Mobile.
This is how it works on my phone and it works fine. It should be the same on the SGS2 as well.
Also apparently you'll only get "G" or "E" connections on the Orange signal. That's all they are allowing at the moment.
Hi, I have a Hero and that switches fine but the sgs2 will just show no network when i lose tmobile and not switch to orange. I see that if i get orange manually i will only get "G", its just the automatic switching does not seem to work. Checked tmobile web site and they dont have internet settings for the phone yet, but do have mms/sms settings...maybe in june when they release it they will update the settings and ill be able to down load.
zee54 said:
I can't say for the SGS2 but I can tell you how it is on my Hero, and im guessing it should be same on the SGS2 as its an Android setting ...
If you're on T-Mobile, as I am, then scan your network and select "T-Mobile" only and tick the Data Roaming option. That's the only option you need and it's the only option available. This should then automatically switch over to Orange only when you can't access a T-Mobile signal. You'll know its done it as your network will be displayed as Orange as opposed to T-Mobile.
This is how it works on my phone and it works fine. It should be the same on the SGS2 as well.
Also apparently you'll only get "G" or "E" connections on the Orange signal. That's all they are allowing at the moment.
Click to expand...
Click to collapse
They aim to do 3G roaming at some point in the future but for now it's EDGE only on data.
My network currently (ie when I drag down notification bar) is 'Orange T-mobile'
Sent from my Galaxy S2 using XDA App
Im on t-mobile and mine seems to auto switch without setting anything. A few days ago I remember it saying orange but most the time it says t-moble.
PS: the other day I found out my phone had been emergancy calls only for neely 24hrs the only way i could get signal again was to turn it off and on so dont know if that had anything to do with it messing up when it tryed to change
Hello,
I have an unlocked AT&T motorola atrix 4g mobilephone in Spain. If I put inside it a Vodafone SIM card I can connect to the internet (3G) without any problem after setting the APNs, but when I try it with a Euskaltel SIM card (an Spanish virtual mobile network provider that uses the Vodafones network) I can't connect to the internet (3G) even if I set the correct APNs.
The problem is not the SIM card because it works in a Nexus S after setting the APNs, and as I have said, the Atrix also connects to the internet with a Vodafone SIM card. But Euskaltel+Atrix doesn't work.
The wierd thing is that after I set the APNs, or activate the internet roaming, sometimes appears the arrows that it is connected but just for a few seconds and then dissapear, but even with the arrows if I open quickly the web browser it claims that doesn't have internet connection.
I have tried with other ROMs and the same thing happens, and also with an AOSP ROM like CM7 beta, there is no way to make it work.
Does any one have any kind of clue to solve this?
Regards and thank you
gonzalobf said:
Hello,
I have an unlocked AT&T motorola atrix 4g mobilephone in Spain. If I put inside it a Vodafone SIM card I can connect to the internet (3G) without any problem after setting the APNs, but when I try it with a Euskaltel SIM card (an Spanish virtual mobile network provider that uses the Vodafones network) I can't connect to the internet (3G) even if I set the correct APNs.
The problem is not the SIM card because it works in a Nexus S after setting the APNs, and as I have said, the Atrix also connects to the internet with a Vodafone SIM card. But Euskaltel+Atrix doesn't work.
The wierd thing is that after I set the APNs, or activate the internet roaming, sometimes appears the arrows that it is connected but just for a few seconds and then dissapear, but even with the arrows if I open quickly the web browser it claims that doesn't have internet connection.
I have tried with other ROMs and the same thing happens, and also with an AOSP ROM like CM7 beta, there is no way to make it work.
Does any one have any kind of clue to solve this?
Regards and thank you
Click to expand...
Click to collapse
Try creating a new apn & call the first field "euskaltel" & the second one "internet", leave the rest as they are, click save & activate it. That worked for me a couple of months ago with a yoigo card.
It doesn't work, but thank you anyway
I love this phone....there, I said it. But it's driving me crazy.
I bought it from a Chinese retailer, who shipped it with X821 firmware, but the box states that it's an X820. I doubt there is any difference in the hardware.
I would have left everything as it was, but I can't seem to make phone calls (don't have a data plan yet...yeah, I know....) with anything other than 2G, and that is about to go extinct. When I set it to WCDMA, it shows a UMTS connection, with no carrier designation, but the tower is the same one I connect to with 2G. The phone does sometimes show an AT&T 3G connection in the status bar, but I can't make calls, even though I have full signal. When I place the same SIM in my old HTC Inspire, the same monitoring app shows "UMTS - AT&T HSDPA+" and works just fine.
I'm at my wits end. I have rooted, installed TeamSpain recovery, replaced the firmware with the X829 and even tinkered with the frequency configurations through DFS Studio (which did a lot of complaining, and I'm still not sure if the changes stuck 100%). I also played with APN settings and tried the SIM in different slots, both alone, and with another SIM. And after all of that, still no progress in getting this phone to use a 3G or 4G connection to make calls. If I don't set it to "GSM only", no phone calls in or out. I'm essentially right under a tower, so signal shouldn't be an issue.
If anyone is using the same provider in the US, and is not having these kinds of issues, I'd really appreciate hearing what firmware you are using, and/or what you did to get things working.
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
xterminater07 said:
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
Click to expand...
Click to collapse
I tried this, as well as the Remix ROM. In fact, I think I've tried just about everything, without success. At one point, I had one of the apps indicating a 4G connection, but the phone diagnostics showed GSM (2G). Even the apps aren't all sure what to make of what's going on with the connections reported by this phone.
Currently on the cuoco92 v35 ROM. When WCDMA is enabled, I see simply a good UMTS connection , sans carrier name, in the "Network Cell Info Lite" app, and no ability to make calls. I also often (but not always) see the "AT&T 3G" sign. 4G or LTE never shows at all, even though the diagnostics show that the phone is communicating with an LTE transmitter, when preferred network is set to "unknown". It won't even let me set things like "LTE only".
Any chance you could set your phone to WCDMA and see what the "Network Cell Info Lite" app shows you? Anyone else with this phone on AT&T?
BTW, I am now using a data plan, which I thought might make a difference. It doesn't. EDGE data only for me . New SIM card is on the way, but my hopes aren't high.
Is it possible for a Chinese seller to have borked the phone so thoroughly with their x821 ROM (it's an x820 marked phone), that it keeps any subsequent radios from flashing properly? I don't know how/why it would work for some and not others.
Starting to really dislike this "phone"......it's more of tablet at this point.
Thanks.
I think APN is not set for AT&T
try this:
"Main steps
To use data services on our network with a non-AT&T device, you may need to program the data settings. The sections below provide the correct settings and steps for programming based on your device type and operating system.
.
Access the Settings menu.
Locate and select Wireless & Networks or More Networks.
Select Mobile Networks.
Select Access Point Names.
Locate and select the option to add a new APN. This is usually accessed by a + symbol on the screen or by tapping the menu button.
Program each field using the settings below.
Save the changes to return to the APNs menu and select the new APN.
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC
MMS proxy
MMS port
MCC 310
MNC 410
Authentication Type None
APN type default
APN protocol IPv4
Bearer Unspecified
Note: If you are unable to program your device following the steps above, refer to your user manual or contact the manufacturer for assistance."
Cadet_C said:
I think APN is not set for AT&T
Click to expand...
Click to collapse
Thanks, but I wish it were so simple. I have tried this, and other APN settings. None work to get this phone to be usable on anything other than 2G.
I just received and activated the replacement SIM. Still no improvement. While typing this, I have Network Cell Info Lite app running, and with the Set Preferred Network Type showing "Unknown" in the phone's diagnostic screen, It will switch randomly between "EDGE AT&T" (which works fine) and "UMTS -" (which is useless). Both have strong signals. For a split second before it switched to "UMTS-", the app showed "GPRS AT&T", but only for a split second before it kicks over to "UMTS-".
I wish someone using this "phone" on AT&T in the US, would run this app to compare notes. It may be that that the phone works fine on a full implementation of LTE (i.e. in locations where AT&T have already deprecated 2G) but not in other areas. Still, that doesn't seem to explain why this phone seems unable to register on the same 3G network, used easily by my other phone, with the very same APN settings and SIM.
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
xterminater07 said:
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
Click to expand...
Click to collapse
I'm a bit confused. Is this what you did to achieve proper function of this device? I.e. calling AT&T and getting them to do this for you? My conversation with their tech person didn't seem to bear fruit in this regard.
Also, which slot do you have the SIM card in? I've used the stock 17s and now on cuoco92 v35 ROM. There definitely seems to be a difference in how the network settings behave, based on the location of the SIM. At one point, after selecting BAND 6 (when it would let me), the phone showed a constant "AT&T 3G" connection, but it was useless. No calls and no data.
Hi, I was just in Chile and purchased a note 3 pro and as soon as I slide my sim card (from a Chilean carrier) everything works just fine. Data, 4g, calling, no problem.
But when I returned home (Venezuela) and put my Venezuelan sim card , it picks up the carrier fine and I can call and send text sms, but no mobile data of any kind, of course I checked the phone supports my 4g bands (band 3-1800 begin one of them), and I have tried everything in the APN settings menus and still no data or 4g. Any ideas? Might be a software issue? I'm running latest MIUI global stable release but I intend to flash custom ROMs.
reset APN. anyway, there is a bug that you have to turn on/off airplane mode to activate the mobile data. happened to me twice since I bought this phone a month ago.
cjvzla said:
Hi, I was just in Chile and purchased a note 3 pro and as soon as I slide my sim card (from a Chilean carrier) everything works just fine. Data, 4g, calling, no problem.
But when I returned home (Venezuela) and put my Venezuelan sim card , it picks up the carrier fine and I can call and send text sms, but no mobile data of any kind, of course I checked the phone supports my 4g bands (band 3-1800 begin one of them), and I have tried everything in the APN settings menus and still no data or 4g. Any ideas? Might be a software issue? I'm running latest MIUI global stable release but I intend to flash custom ROMs.
Click to expand...
Click to collapse
Did you try manually writing the APN?
Sent from my Xiaomi Mi 5 using XDA Labs