Amazfit stratos 2 heart rate back cover fell :( - Amazfit

I bought the Amazfit stratos 2 back in December 2018, I nearly never got it of my hand unless its charging.
Yesterday I went to shower and when I got out I noticed that the back cover for the heart rate sensor is gone:crying:.
I tested the heart rate sensor and it surely stopped working along with huge battery drain. the 100% charge can only last for 1 hour.
luckily I am still under warranty and will send it for replacement but I want to know if anyone had the same issue.
Is it a common problem or my watch was just defective from day 1, since I noticed micro particles under the heart rate cover from first week.

Not rare, but a very few number of units have a poorly glued HR cover, and many fall off or simply let wetness go inside the watch damaging it. That's what warranty is for.

Write to Pavel Zeldin from Amazfit Global Users Group on Facebook.
He works at Amazfit and helped some people with broken parts in Amazfit watch.

The4anoni said:
Write to Pavel Zeldin from Amazfit Global Users Group on Facebook.
He works at Amazfit and helped some people with broken parts in Amazfit watch.
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Click to collapse
He helps with missing parts, like the strap holders covers ("horns"), not the whole device. OP should first contact seller and ask for a replacement, if they don't honor warranty then you may contact US Amasfit or Pavel for support.

I had the same problem, I notice that something was wrong with the watch because the HR sensor got so hot that I got burnt. The Hr sensor still light up but does not measure anything and end in error.
Trying to contact seller, bought it less then 3 months ago. Let's see what happens.
PS. : The seller from EBay is not responding me anymore... Trying to solve with PayPal but it seems PayPal does not want to help me at all as well... Sent an email to Xiaomi Australia (I live in AUS) hope them can help me.

bassem8246 said:
I bought the Amazfit stratos 2 back in December 2018, I nearly never got it of my hand unless its charging.
Yesterday I went to shower and when I got out I noticed that the back cover for the heart rate sensor is gone:crying:.
I tested the heart rate sensor and it surely stopped working along with huge battery drain. the 100% charge can only last for 1 hour.
luckily I am still under warranty and will send it for replacement but I want to know if anyone had the same issue.
Is it a common problem or my watch was just defective from day 1, since I noticed micro particles under the heart rate cover from first week.
Click to expand...
Click to collapse
Yes, the same has happened with me, but i think i noticed it before any water entered the back of my watch, i was wondering if any replacement glass that i could glue myself is available on amazon or ebay or not bcoz my priority at this moment is to prevent it from further damage. If you have any links from where i can buy that back glass of heart rate sensor, pls drop links. thankyou in Advance

It happened to me twice
It seems to be a common problem. A year ago I didn't notice the missing cover, but I suddenly started to receive electric peaks on my wrist, and the watch got extremely hot. Trying to charge it was useless, it got even hotter and stopped working. I got a new unit under the warranty (2 years in Spain). Today I have lost the cover again (of a one-year-old watch), but I'm not under warranty for 8 days, ouch. It does still work fine but eventually dust and humidity will ruin the watch.
Has someone found the cover replacement?

Had the same issue, seems to be quite common. I was swimming with it and when i got out of the water, the watch got extremely hot and it started acting strange (showed that it was charging). I took it off and saw the glass that should be covering the sensor was missing.

My advice... if you got a new one... Sell it. Then, buy something better...

Get something better, not worth it
Yep, mine lost the cover, luckily I found it, but now I'm afraid to use the watch as I found out that the HR sensor protruded and that's why the glass fell off, now when I try to glue it again it won't fit right, the HR sensor can be pushed but it protruded again instantly, my guess is that the battery has bulged up, so bad that the warranty just ended, now I'm afraid that the battery may explode when I'm using the watch and hurt me, as Xicko says go buy something better, it has no support and seems to be a common issue, I was very happy with this watch and brand but it deceived me when i tried to contact support they just told me: "don't use it anymore and buy a new one", next time I'll go with Samsung

Related

Touchscreen stopped working

Got my truesmart last week. 2nd day in the touchscreen stopped working. Shortly after the screen went all white and wouldn't work at all. Later that day the screen started working again but no touch screen.
Left it alone for a couple days. Started working again. Everything appears to be fine. Only thing I can think of is i accidentally wore it in the shower (I am used to wearing my casio watches in the shower) but it barely got wet as I took it off as soon as I realized. Though this shouldn't matter as the watch is supposed to be water proof/resistant.
I have emailed the service omate email address and have yet to receive any response.
OK. About the "waterproof" thing. IP67 is a static immersion test. This means it is gently put in a 1m deep tank that is already filled with room temp water. The water pressure at 1m is 1.4psi. This is about 1/20th the water pressure in most homes. Even running it under a tap exceeds 1.4psi.
Yep. Selling it as waterproof is very misleading IMO.
Sent from my GT-I9300 using xda app-developers app
It is and Sammy does it, so does Sony, Moto, pretty much the entire industry. Not saying it's right but at least Omate says they will warranty their stuff, nobody else does.
I love that logic
Sent from my SM-N900V using Tapatalk
Meanwhile i am still waiting for any reponse. Also had waterdamage only a few days after i got mine. Its super if omate give you warranty on this but it sucks to wait for many weeks to even get a response beside we will get back to you in the upcoming days...
Would be oke if they did but still waiting.
Good luck
hus3695 said:
I love that logic
Sent from my SM-N900V using Tapatalk
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I'm not saying it's right but I've read countless posts by people giving Omate hell of the use of the term "waterproof" all the while doing it from or owning a device from a manufacturer that doesn't even have a liquid damage warranty.
Then there's the use of the term "waterproof". It's used only once in an image on the KS page yet water resistant is used something like twelve times.
I'm not saying there isn't some QC issues but when put into perspective Sammy would have told users "sucks to be you, go buy another one". That's what they did to me.
Omate got back to me.
They think its the battery not sitting correctly and have instructed me to open the back and put some tape or something on the inside to help the battery sit better.
They also said once they have repair centers set up in my country (Canada) that they will honor any warranty service.
I got a reply for Omate!
Only to bad its not what I hoped. Since I bought my Omate 2nd hand from a seller online they cant give me warranty. They also said they were clear about the avoid warranty with waterdamage.
Now its waiting time for me till they have a repaircenter.
Well, I too seem to have this issue... My screen is mostly white, but you can sort of see. Attached is picture of it. Also, my top right button doesn't work anymore. Could I have gotten water in it, maybe.. But I have not removed anything but the SIM card cover. I will be contacting OMATE, but have low hopes for resolution.

OnePlus 2 extremely susceptible to water damage

Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!
Never left my phone in the washroom when showering. Thought this was common sense. Unless they made it air tight, steam will be getting into the tiny gaps between the home button and case, or the camera lens. This is better than my TF101 which literally have a layer of dust on the inside of the rear camera lens.
Open a RMA ticket
Sent from my ONE A2003 using Tapatalk
So you left your phone a "safe distance" away, yet enough water entered to flood the camera and short the fp sensor. And you're angry at OP because they didn't explicitly tell you not to expose it to extreme humidity?
CrashTestDroid said:
So you left your phone a "safe distance" away, yet enough water entered to flood the camera and short the fp sensor. And you're angry at OP because they didn't explicitly tell you not to expose it to extreme humidity?
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Click to collapse
I don't think you get the point, it was a good 5 ft from the shower with moderately warm water with a vent and window open. There was not a large amount of humidity at all. I understand it is not wise to leave it like this but there was very little moisture in the room, and it was there for a maximum of 7 minutes. The fingerprint scanner broke by washing my hands then touching my phone. I understand I should not have had it in the room in the first place, but there is clearly a quality assurance issue when it comes to water, no other phone has had a problem like this for me, and that includes accidental submersion of my opo. I'm simply warning people to not make the same mistake I have, albeit I don't consider it too much of a mistake rather than too much trust in my phone
I think I've seen a thread like this for every device on xda (slight hyperbole).
Electronics and moisture/humidity don't go together.
Alright. I guess this was just a misconception in my part, but no need to criticize too much. I will accept the blame for the cameras, but the home button I honestly don't understand how a drop of water destroys it. I regret creating this thread, I didn't mean to sound rude or unappreciative, I was just fed up and in the moment. I fixed my front facing camera but my home button is still unresponsive. Don't make the mistakes I have, consider this thread merely a warning, don't be stupid (like me)
Seriously - I've taken ALL my phones into the bathroom with me so far, including those that were waterproof and those that weren't. NEVER had any issues, even when I showered with the windows closed. So I don't think a phone should break like that. And it makes me afraid to take my OPT out when it's raining or when I'm in the snow, if a slight bit of water can mess with the fp sensor like that (read in another thread that a user simply pressed the home button with a wet finger and it stopped working.)
Well, i bring my OPO n OP2 oftenly to bathroom, so i can read news and elses while doing what we all know, hahaha.
but when i'm showering i always put it inside my pants pocket.
so far no harm is caused by doing so...
yes, anytime there are openings in a device which would allow water or vapor in there should be added protection around that point. it's known as ingress protection or ip rating. the oneplus one has no ingress proection certification, my guess is the two also is not certified.
I've used my OPT in slight rain and I also like to listen to music while showering and its working like it is supposed to.
While this doesn't really help, it's crazy how much the device can vary unit to unit. With the ones reporting pretty much no submersion but taking bad water damage to this one:
https://youtu.be/Sj567lBV0Ic
wtoj34 said:
Alright. I guess this was just a misconception in my part, but no need to criticize too much. I will accept the blame for the cameras, but the home button I honestly don't understand how a drop of water destroys it. I regret creating this thread, I didn't mean to sound rude or unappreciative, I was just fed up and in the moment. I fixed my front facing camera but my home button is still unresponsive. Don't make the mistakes I have, consider this thread merely a warning, don't be stupid (like me)
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Click to collapse
Maybe using a decent case that covers up the phone will help in situations like this? on the flip side, i have taken almost every phone i own into the bathroom regularly and never had this kind of an issue...and it gets quite steamy in my bathroom when I'm showering...i take my Sony Z5P in there now and never had an issue...what I don't understand is that the One Plus Two was shown in commercials with water all over it no? Or that may have been the One...I thought this phone could handle usage in rain, etc with no issue...surely that's worse than humidity right? I think maybe you just got a defective phone or there may be something not working properly on the mainboard....I'd RMA it.
wtoj34 said:
Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!
Click to expand...
Click to collapse
Dude, do you know that the Samsung Galaxy core gets damaged if the humidity is above 55%?
You've exposed a phone to about 90%+ humidity and you expect it to survive?
And I take my op2 to the toilet everyday. I'm typing from it right now.
Not meaning to contradict this but... I always take a shower while listening to music in my OP2 and nothing bad had happened to it (and I use a lot of hot water which causes a big amount of vapor). I've even splashed (accidentally) some water on it. I already have one month and 9 days with the phone working fine.
If the humidity messed with your HOME button try this, it really worked for me:
http://forum.xda-developers.com/showthread.php?p=64555138
[VIDEO] Oneplus 2 Home Button completely Dead !
wtoj34 said:
Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!
Click to expand...
Click to collapse
Just my 2 cents but guy c'mon a shower is common to fog plus have driplets or droplets dripping down the mirrors 12 feet away every single time I shower and you really think OnePlus is at fault here....
This is where So Called flagship companies win out in the majority's minds, Because every minor or major issue brought on by the avg. slow person (sorry but really chief) they just cover the device with a simple warranty and just replace replace replace.
I'd rather save $600.00+ on my Non Contracted Device from @oneplus and let people like you just go buy a Biphone or get a Samsung whatever the drones buy these days....
Stop Blaming OnePlus for your shortcomings in this life people it is just your cellphone.
In my opinion a damn good one coming from a OPO and after that a Nexus 5 all were priced right but definetly still improving every purchase.
Idk but i wash my op2 sometimes with water under a running tap and its completely fine.[emoji14] (only when it gets pretty dirty)
Sent from my ONE A2003 using Tapatalk
PitbullSyndicate said:
Just my 2 cents but guy c'mon a shower is common to fog plus have driplets or droplets dripping down the mirrors 12 feet away every single time I shower and you really think OnePlus is at fault here....
This is where So Called flagship companies win out in the majority's minds, Because every minor or major issue brought on by the avg. slow person (sorry but really chief) they just cover the device with a simple warranty and just replace replace replace.
I'd rather save $600.00+ on my Non Contracted Device from @oneplus and let people like you just go buy a Biphone or get a Samsung whatever the drones buy these days....
Stop Blaming OnePlus for your shortcomings in this life people it is just your cellphone.
In my opinion a damn good one coming from a OPO and after that a Nexus 5 all were priced right but definetly still improving every purchase.
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I've left this thread quiet for months now and have clearly taken back my comments. You don't understand the environment the phone was in, this shouldn't have happened, and other users have reported using their phone IN the shower. It's obviously not normal for so many hardware features to break when I've done this with no issues on every other smartphone I own. I'm not blaming OnePlus , maybe I'm just blaming my own model, but the events I went through are absolutely not normal

Water Damage

I work for Bell Canada, got this phone a week ago today. A couple of days ago, I was leaning over the toilet to clean it, and my cat jumped onto the counter, sending my BRAND NEW G5 into the toilet bowl (Sigh). Everything on the phone works except the LCD screen (LED works, sound, vibration etc) Opened the phone and took everything part (This phone looks amazing and really easy to repair) and put the motherboard in rice, along with the screen.
The water damage indicators on the battery and in the phone did NOT go off. So here are a couple of questions.
-If the water damage indicators didn't go off, could I say that the phone is defective and send it off without them noticing? Made sure to get all of the water out of the phone,
- The phone was working for 3+ hours after the fall, the only part of the phone that got wet the most, was the backside of the case
- Maybe it was a coincidence that the LCD stopped working after 3 hours? Maybe it was actually defective since no indicators went off, indicating water damage?
The phone was bought outright, I would be pretty upset if they couldn't fix it, or worse if I would do the repair myself, if they knew it was water damaged, Bought a new screen to only have it not work anymore.
Would very much appreciate answers!
Using my G4 for now that I bought a month before the G5 was announced lol.
I hate to say it, but a lot of OEMs (mobile and otherwise) use other indicators to tell if the device has been repaired/disassembled. Usually it's a sticker, but they can get creative with it. You could always try, but I cant guarantee that they won't be able to tell.
BTW, this is something you might want to be careful asking; people can get kind of picky about it since it is a bit fraudulent and, in essence, your fault.
Just Replace the Screen
LG is known for having much more inexpensive replacement parts than their competitors as well as being much easier to repiar yourself. youtu.be/SyP_cEpp2Zo
Looking at my problem, does it sound like it is the screen 199%???
If you work for carrier, you should know the question to your answer.

Amazfit watch screen problems leading to the watch not working

I just got the watch a couple of weeks ago and it was working fine till today. I just fully recharged it and turned it on. The display was partially dimmed it flickered and there were thin white lines on the screen.
I later restarted the watch but now it will just display a dark screen with thin white lines.
Tried resetting the watch again and now it wont even turn on.
The watch is waterproof so wearing it while swimming wasn't the issue?
What can i do?
Also sorry if this is the wrong section to post this, i tried the xiaomi forums but i god no help there.
Watch is water resistant, not waterproof. So swimming should be an issue.
droidhd said:
Watch is water resistant, not waterproof. So swimming should be an issue.
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Click to collapse
"The tracker can withstand a maximum of 1 meter of water for up to 30 minutes. Please note, submerging your tracker beyond the maximum depth or beyond the maximum time frame could potentially harm the device and cause hardware issues."
It was a short swim on the surface of the water so i see no problem here. Also how come the watch can withstand a 30 minute water touch and can't withstand more?
the watch is NOT waterproof, and its strongly advised not to swim with it. unfortunately, your unit is KIA.
I've seen already few users that had the same experience after swimming, they had to replace the unit, and its not covered under warranty as well.
sorry :\
TheModMan said:
"The tracker can withstand a maximum of 1 meter of water for up to 30 minutes. Please note, submerging your tracker beyond the maximum depth or beyond the maximum time frame could potentially harm the device and cause hardware issues."
It was a short swim on the surface of the water so i see no problem here. Also how come the watch can withstand a 30 minute water touch and can't withstand more?
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That's the official description of a IP67 rating and how the exact tests are done. There is the time and the water pressure that the watch must withstand (1m water pressure).
However, even just swimming, which moves the arms and add water pressure by the movement of the watch can exceed the water pressure of 1 meter easily. Also sometime, washing the watch under running water can exceed the water pressure of 1m.
And yes to @1immortal, this rating is not waterproof, it is indeed called water resistant only.
Sorry for your watch.
Neuer_User said:
That's the official description of a IP67 rating and how the exact tests are done. There is the time and the water pressure that the watch must withstand (1m water pressure).
However, even just swimming, which moves the arms and add water pressure by the movement of the watch can exceed the water pressure of 1 meter easily. Also sometime, washing the watch under running water can exceed the water pressure of 1m.
And yes to @1immortal, this rating is not waterproof, it is indeed called water resistant only.
Sorry for your watch.
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Click to collapse
Thank you all for helping, i did though the problem was somewhere else and yes i missread the watch description in which it says it is water resistant which kinda mislead me thinking i can use it in water ( English is not my native language )
Crap. I washed my watch using the faucet. I hope no water got in.
My amazfit watch was working fine but once I switched it off its not turning on? What could be the issue.. there is a think white line appearing and its only one month
the official ads says IP68. when users face waterproof issues, suddenly everyone said it's only IP67. How come?
vulturext said:
the official ads says IP68. when users face waterproof issues, suddenly everyone said it's only IP67. How come?
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Where is that stated?
https://us.amazfit.com/shop/pace?variant=25112 there it states IP67
fzelle said:
Where is that stated?
https://us.amazfit.com/shop/pace?variant=25112 there it states IP67
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Click to collapse
I'm not trying to be rude, but
http://amazfitcentral.com/amazfit-bip-specifications/ = IP68
https://www.gearbest.com/smart-watches/pp_962565.html = IP68
https://xiaomi-mi.com/mitu-watches/amazfit-bip-smartwatch-youth-edition-gray/ = IP68
http://www.smartwatchspecifications...it-smartwatch-youth-edition-bip-lite-version/ = IP68
and more.
vulturext said:
I'm not trying to be rude, but
http://amazfitcentral.com/amazfit-bip-specifications/ = IP68
https://www.gearbest.com/smart-watches/pp_962565.html = IP68
https://xiaomi-mi.com/mitu-watches/amazfit-bip-smartwatch-youth-edition-gray/ = IP68
http://www.smartwatchspecifications...it-smartwatch-youth-edition-bip-lite-version/ = IP68
and more.
Click to expand...
Click to collapse
You are pointing to the Amazfit BIP, not to the Amazfit Pace.
Two completely different devices
fzelle said:
You are pointing to the Amazfit BIP, not to the Amazfit Pace.
Two completely different devices
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Click to collapse
well OP doesn't state which Amazfit was it. So I just assumed. And there's a lot of people complaining their BIP is getting water inside the screen. This leave me wondering on the legibility of the ads.
Amazfit bip
vulturext said:
well OP doesn't state which Amazfit was it. So I just assumed. And there's a lot of people complaining their BIP is getting water inside the screen. This leave me wondering on the legibility of the ads.
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Click to collapse
Hi all,
My amazbit bip got water inside, and I bought that as the website standed it was IP68, so don't buy that piece of liar crap.
Regards
I've worn my bip whilst washing dishes, had it 2 weeks and the brightness & back light no longer work I can only point to this as otherwise it's had a pretty easy life till now
Got exactly the same problem. The BIP watch doesn't seems to be as resistant as specification says
I got the same problem my display gets blurry 1st then it keeps getting disappear until its fully off then later i plug my watchg to charger and it comes back
i dunno whats the issue it mostly happens when i am riding my bike and the watch is exposed in the winter air
but it happens much often when the watch is expose to weather but it turns on too lol
does anyone have a fix is it software or hardware
thanks
rezakhan70 said:
I got the same problem my display gets blurry 1st then it keeps getting disappear until its fully off then later i plug my watchg to charger and it comes back
i dunno whats the issue it mostly happens when i am riding my bike and the watch is exposed in the winter air
but it happens much often when the watch is expose to weather but it turns on too lol
does anyone have a fix is it software or hardware
thanks
Click to expand...
Click to collapse
On my side the watch display is now dead. 2 White Spots, the light on but no display... the watch died...
I solved the problem after swimming by extensive charging. I left the watch charging for over month (forgotten because I thougth it is death). But when I switched it on it was perfectly working. I think the heat helped it. Now I have the same problem and it was just raining a little bit
Amazfit Stratos screen crash
Sorry to necro this thread...
Not sure which model OP is talking about but...
I have an Amazfit Stratos that I bought 14 months ago - July 2019 (wow, just out of warranty ). Has been working fine until I had a shower while wearing it today. Suddenly the screen went berserk (sorry for my technical jargon there) but it still buzzes for notifications. To be clear, I have been wearing it while swimming and showering and washing for the whole time I have owned it because that is what the advertising indicates it can do. In fact it brags about having a swimming tracking functions and being water resistant to 50m in pool and ocean.
So now it is sitting in a bag of rice on a radiator hoping it will dry out and work again until I buy a suitable replacement.
Just a message to Xiaomi Huami if you're paying attention and care about return business: I never buy another product from a company if something I bought dies just out of warranty. It's a really bad sign, and I know I'm not alone. It's a really bad long term business strategy unless your product is so cheap to buy that customers consider it disposable. #poop

Verge - newbie questions

First, I love my new watch. It has everything I ever wanted with a smart watch. I got a couple of questions maybe you can help me?
- Do you need a screen protector for it? I checked amazon and there is 'covers' for the Verge that seems counter intuitive since you need to remove it each time you charge the watch plus it seem to render the thing even more bulky than it is already. Do you use screen protector?
- I know the Verge is not waterproof but water resistant but any of you had the unfortunate habit to put your hand in water and submerge the watch completely by mistake? If so how did it behave? I ask bc I work with it and in my work I am often called to take stuff in water tanks..
- Can I connect my watch on a wifi network without a phone being nearby? I know the phone has wifi in it and it list what it can scan and detect but when I connect to one, as soon as I go back to 'home' on the watch and try to access say Alexa it says no internet. Any idea why? Would be cool if I could leave my phone in my coat pocket and go around at work (huge place) and simply use the wifi there and no had it piggy back on the phone.
- I tried using 'amazmod' app but in the app the widget page never load. Any idea?
- Got a couple more question but ill stop here for the moment.
kor01 said:
First, I love my new watch. It has everything I ever wanted with a smart watch. I got a couple of questions maybe you can help me?
- Do you need a screen protector for it? I checked amazon and there is 'covers' for the Verge that seems counter intuitive since you need to remove it each time you charge the watch plus it seem to render the thing even more bulky than it is already. Do you use screen protector?
- I know the Verge is not waterproof but water resistant but any of you had the unfortunate habit to put your hand in water and submerge the watch completely by mistake? If so how did it behave? I ask bc I work with it and in my work I am often called to take stuff in water tanks..
- Can I connect my watch on a wifi network without a phone being nearby? I know the phone has wifi in it and it list what it can scan and detect but when I connect to one, as soon as I go back to 'home' on the watch and try to access say Alexa it says no internet. Any idea why? Would be cool if I could leave my phone in my coat pocket and go around at work (huge place) and simply use the wifi there and no had it piggy back on the phone.
- I tried using 'amazmod' app but in the app the widget page never load. Any idea?
- Got a couple more question but ill stop here for the moment.
Click to expand...
Click to collapse
First at all, I will be honest with you - you bought **** of crap. Maybe you did not had before good smartwatch. But believe me Amazfit Verge is crap of ****. Let moderators forgive me for being honest, but this is true. If will be clear this is just my opinion about Amazfit and its products. Maybe someone else like it. I don't know. I had very bad experience with this company. My opinion you just wasted yours money for really, really bad device. I talking about everything from quality of device to service which you will get or if say honest - don't get as you deserved as a costumer of Amazfit. I was in yours place, thanks, God, a lot of that i'm not right now in yours place.
Before I bought Amazfit Verge (I was very happy too, maybe first months, later I wanted to changed to something really good as faster as possible). But let's go to yours questions.
1. This watch have Gorilla Glass 3 protection as others Amazfit's smartwatch as I saw. So cover as you calling I don't think it need for you. I have this watch a little bit more as one year. I did not had any scratches. But all my devices i trying to protect from these situation. Always to clear screen, to protect from any drops or scratch. So it's depends how do you wear it. Gorilla Glass, covers and etc. will not protect your device if you will not protect by yourself.
2. This model have IP68. IP68 is mean protection from contact with harmful dust (it's number 6) and it's mean that Verge is protected from immersion in water with a depth of more than 1 meter and etc. (It's number 8). In others words: you can't swim with it, but you can don't afraid of rain and etc. Can you watch your hand with it? To immerse it to water? Well i always wearing smartwatch which have water protection when i washing my hands, but never tried to water it. But as i siad you can't swim with it, but about 1 meter your device can drop to water, but quickly you must pull out it from water. By the way in water don't use your watch. I saw review in Russian about this watch. One guy tried to swim with it. So after swim watch worked fine, but something was bad with sound speaker. I guess water got inside device. So be careful with that. And for the end about water, most important is pressure. Your device can't be used in to sauna, diving must be forgotten at all and etc. This is from Amazfit web site about protection:" Amazfit Verge is water-resistant but not waterproof. It is IP 68 certified which means resistant to dust, rain, splashing, and accidental submersion. It shouldn’t be used when you are taking a shower/bath, having a spa, swimming or in the sauna or steam room. Specifically, the IP rating is a number that indicates what level of protection it has against both solids and liquids. 6 – The first digit stands for its resistance to dust, but also general dirt and sand. 8 – The second digit provides certification for water resistance." I hope i answered into yours question. Here is written what i wrote to you, but maybe a little bit clearer and more detailed
3. This watch haven't integrated sim (eSim, know as LTE version of watches). But have WiFi, Bluetooth. That's mean that without phone you can't talk over sound speaker, got notifications and etc. But you can connect to WiFi. When you in the settings choose WiFi, check to smartphone must be line where you must add password if yours WiFi is protected, mine is protected so sorry i guess if yours is not, it's enough just into phone push to connect You can't connect to WiFi from smartwatch without phone.
This is Amazfit Verge manual try to read it, i hope you will find a lot of answers into yours questions - https://en.amazfit.com/pdf/manuals/verge.pdf
4. I did not used amazmod, sorry i can't answer into this question. Maybe someone else will be.
Final words: If you can i advise you change this smartwatch to Samsung Galaxy Watch Active2 (if you can do that into LTE version, i have Bluetooth version). Why?
Samsung is much more expensive as Verge, but have:
1. Better protection from water, Samsung even have US Military Standard Compliant (MIL-STD-810G)
2. Battery i charging about every 2 - 3 days. After updates of Verge I did the same with it. It doesn't matter that Amazfit saying that stand without charge 5 days. If you want 5 days with verge you can't active all features. I doing like that. In all my devices. And even then I can don't charge more as Verge with my Samsung. Sometime.
3. In Samsung you can answer to call, call to friends from watch (if you have LTE you can do that without phone at all), to write from watch text messages or read it full (even Gmail, in verge you can't read Gmail letters in watch), with Verge you can replay into messages.
4. With Samsung you can download apps from Samsung Store (Store have not a lot of apps, but much more as can Verge, Verge impossible to install apps without 3rd parties tools)
5. You can customize yours watch faces, download it from Store and etc. You can even change font of watch and many more customizations options.
6. Samsung is one of the best right now watch included Apple watch. Verge even in top 10 in most reviewers don't enter.
I can write a lot of about Samsung smartwatch, but I will not do that. Just check Samsung web site. Believe me you wasted your money for grab of plastic ****. After 3 - 6 months, maybe year you will understand that. Good luck.
I hope I helped you if you will have any question about Verge, just say.
First thank you very much for all thise awesome answer. I really appreciate it.
Must admit, I'm not sure why you hate it so much. Iv red lots of reviews on it bf buying it and most were 4* or more. Sure, here it there ppl 1* it but like any product. I did over pay a bit bc I wanted this watch in particular and in canada is was not available so I had to use an america website and pay for shipping and dang high tx and customs fees.
I'm a gadget guy, not a watch guy. I wanted a smart watch with alexa (or google home but...) lol. I browse around and found it had also gps, I can talk on the phone with it and 24hrs heart rate and other cool stuff I might not use ahah. Been using it almost none stop for a week now and it is great. Battery, is LOOOONNNGG! I lasted almost all week day (5). By friday it was below 20% and decided to recharge.
Sad to hear you had bad experience with Amazfit, its my first smart watch per se so I don't know. I do find the plastic body of the watch a bit cheap for the price I paid but I guess it's chinese right.
So far so good.
Again thank you for your input!
kor01 said:
First thank you very much for all thise awesome answer. I really appreciate it.
Must admit, I'm not sure why you hate it so much. Iv red lots of reviews on it bf buying it and most were 4* or more. Sure, here it there ppl 1* it but like any product. I did over pay a bit bc I wanted this watch in particular and in canada is was not available so I had to use an america website and pay for shipping and dang high tx and customs fees.
I'm a gadget guy, not a watch guy. I wanted a smart watch with alexa (or google home but...) lol. I browse around and found it had also gps, I can talk on the phone with it and 24hrs heart rate and other cool stuff I might not use ahah. Been using it almost none stop for a week now and it is great. Battery, is LOOOONNNGG! I lasted almost all week day (5). By friday it was below 20% and decided to recharge.
Sad to hear you had bad experience with Amazfit, its my first smart watch per se so I don't know. I do find the plastic body of the watch a bit cheap for the price I paid but I guess it's chinese right.
Wish you and i hope that to you this watch will be great all the time. Again you're welcome and if i can i will try to help you again if will be need Good luck and have a nice day.
P.S. In Canada Alexa must work if i'm not wrong, so i'm glad that you can use it. I have Bixby now, it's limited voice assistant which still not support my national language, but finally i got it
So far so good.
Again thank you for your input!
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You're welcome. That is why this community is And going back to the smart watch. Well it’s not like I hate him. It's faster frustration, than is a hatred. I expected more from him than I bought. After a little over a year, I didn’t get Alexa anyway, and one of the reasons I chose it was to be a voice assistant. Amazfit support, in some kind said to me (promised me) about some new features which i wanted to get. But i still did not get them. Amazfit support at all is like mocking from customers. I had chat with it a lot of included US support and EU. I don't know how long you have smart watch, but believe me i was happy first months too until came first problems. From 2019 November to 2020 April i got about 3 updates. First two updates was empty for me. I waited Alexa so much, because some other region got it. Last update i waited 6 months. I understand there is corovirus, but people waiting 6 months updates and this is like mocking without any point. Silly things was added like language and etc. That's all. 2 Updates was similar too. I asked more widgets, there is no (wasn't until i had it) calendar widget in this smart watch. Support even did not understand what i mean. I had to send from here others people created example. Poor support, very much. I reported several times about too fast draining battery after updates. They did not take it that seriously and always wrote me about general settings. I had very bad experience with this Verge model. That's why i'm so negative to it.
This watch is rating good for battery like is rating most Chinese products. Have some extra features for low price. But when i had it i can say price is too big for plastic device which is cheap and is not good quality. But after updates battery stand much more less as was before. You writing about 24 heart rate. Yes Verge have it. Heart Rate is tracking every minutes how i understand. You know how often is checking Samsung Galaxy Watch Active2? Every second or two. Verge tracking your sleep just at night time. Most time one time, sometime two. I mean just one sleep period, sometime two. Samsung tracking all the time, enough correct. Verge always missed some hours. Heart Rate is just one thing which i liked in this watch. But Samsung doing that much more correct as Verge. Man, you must try Samsung. Your experience will be in highest level. That's why i like so much my Samsung watch now. By the way you mentioned talk over watch. Verge have very very poor sound speaker which cracked, was distorted sound. It's cheap device for too big price now.
I hope this watch will be greta for you all the time, wish you that. Again you're welcome and good luck. In US Alexa working, so i'm glad that you got it. Good luck

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