I work for Bell Canada, got this phone a week ago today. A couple of days ago, I was leaning over the toilet to clean it, and my cat jumped onto the counter, sending my BRAND NEW G5 into the toilet bowl (Sigh). Everything on the phone works except the LCD screen (LED works, sound, vibration etc) Opened the phone and took everything part (This phone looks amazing and really easy to repair) and put the motherboard in rice, along with the screen.
The water damage indicators on the battery and in the phone did NOT go off. So here are a couple of questions.
-If the water damage indicators didn't go off, could I say that the phone is defective and send it off without them noticing? Made sure to get all of the water out of the phone,
- The phone was working for 3+ hours after the fall, the only part of the phone that got wet the most, was the backside of the case
- Maybe it was a coincidence that the LCD stopped working after 3 hours? Maybe it was actually defective since no indicators went off, indicating water damage?
The phone was bought outright, I would be pretty upset if they couldn't fix it, or worse if I would do the repair myself, if they knew it was water damaged, Bought a new screen to only have it not work anymore.
Would very much appreciate answers!
Using my G4 for now that I bought a month before the G5 was announced lol.
I hate to say it, but a lot of OEMs (mobile and otherwise) use other indicators to tell if the device has been repaired/disassembled. Usually it's a sticker, but they can get creative with it. You could always try, but I cant guarantee that they won't be able to tell.
BTW, this is something you might want to be careful asking; people can get kind of picky about it since it is a bit fraudulent and, in essence, your fault.
Just Replace the Screen
LG is known for having much more inexpensive replacement parts than their competitors as well as being much easier to repiar yourself. youtu.be/SyP_cEpp2Zo
Looking at my problem, does it sound like it is the screen 199%???
If you work for carrier, you should know the question to your answer.
Related
HOMG IT RANDOMLY STARTED WORKING. I'm sorry for your time.
Hello, I would like to start off by saying that I've looked around these forums occasionally after my friend introduced me to it. I have found this site and forums to be very helpful and I have hit a problem and I would like your opinion. If this is in the wrong section or I have done something incorrectly I am EXTREMELY sorry and would appreciate a point in the right direction.
Okay, so it all started when my friend was kind enough to give me his extra bodyguardz phone protector. So I put the cover on after a lot of tedious and fustrating work and allowed the phone to dry for 2 days. When I powered my phone on everything was fine EXCEPT that my touch screen does not work. After careful inspection I realized there seem to be some water stuck under the screen. I then allowed the phone to dry for a couple more days and I noticed the water amount decreased. At one point or another I did need to use my phone and since it worked beside the screen I figured it would dry even if I still kept using it. The amount of water has shrunken to the point where it is about the size of an ant. It has however remained this size for over a week and I dont see it decreasing. Now I have the Total Equipment Protection on my phone, but I realized that the water damage indicator sticker on the phone was gone red. The battery one is still white (I had the battery off the phone as I applied the protector). So what do you guys think I should do in this situation? Since the sticker is red I don't think they'll take the phone back. Should I just call them and say it was stolen and pay the $50?
Sorry for the long winded story and I am looking forward to your help. Everything seems to break on me and its really frustrating. I just got my laptop back after my back light died on me and the repair center forgot to send my battery back and I'm just getting mad at everything. Also had surgery earlier this week, haha aren't I lucky?
I could be wrong, but if you have TEP, water damage is covered. I was told that it's covered even if you drop it in the toilet or the lake. Many people have experienced a wide variety of results when making a TEP claim, so YMMV. If you take it in to your Sprint store, they may replace it, repair it, or tell you you have to go thru Asurion. If you don't like the answer you get the first time then try another rep.
nosmohtac said:
I could be wrong, but if you have TEP, water damage is covered. I was told that it's covered even if you drop it in the toilet or the lake. Many people have experienced a wide variety of results when making a TEP claim, so YMMV. If you take it in to your Sprint store, they may replace it, repair it, or tell you you have to go thru Asurion. If you don't like the answer you get the first time then try another rep.
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So you think they wont fuss over the water detection sticker being red?
OH MY GODDDDDDDDDDDDDDDD! IT RANDOMLY STARTED WORKING AFTER 2-3 WEEKS!
I don't think they will fuss about it. If they do try another rep.
A drunken night resulted in a cracked Streak glass. Just the glass, not the screen. So the phone is completely usable. The crack is about 3 inches long and very slight. It is hardly discernible
Service center folks told me I gotta pay some money(about $90) and they will replace the phone. But, I don't want a new phone and I don't want to pay any money. My phone is in warranty.
I am in a dilemma: I can brick my phone or induce some software defect and give it to them so they will have to replace the phone for free. I am pretty sure they wont be able to figure put that I have done it intentionally. The technicians over here in India are pretty dumb*. But this is unethical. I don't know what to do.
Also, how long can I use the phone in this condition without any further damage?
I request the wisdom of the humble streak users around here.
*I know they are dumb because when I bought my streak, its accelerometer was not working; a hardware defect. When i took it to the service center, the technician did not even try fastboot. They did a factory reset from the Setting Menu, gave me the phone and told me that it is fixed. I was like, it still is not working you dumb ****. Then they replaced the handset.
Pay the $90 or just buy a screen on ebay and fit it yourself voiding the warranty.
I.Chaos said:
A drunken night resulted in a cracked Streak glass. Just the glass, not the screen. So the phone is completely usable. The crack is about 3 inches long and very slight. It is hardly discernible
Service center folks told me I gotta pay some money(about $90) and they will replace the phone. But, I don't want a new phone and I don't want to pay any money. My phone is in warranty.
I am in a dilemma: I can brick my phone or induce some software defect and give it to them so they will have to replace the phone for free. I am pretty sure they wont be able to figure put that I have done it intentionally. The technicians over here in India are pretty dumb*. But this is unethical. I don't know what to do.
Also, how long can I use the phone in this condition without any further damage?
I request the wisdom of the humble streak users around here.
*I know they are dumb because when I bought my streak, its accelerometer was not working; a hardware defect. When i took it to the service center, the technician did not even try fastboot. They did a factory reset from the Setting Menu, gave me the phone and told me that it is fixed. I was like, it still is not working you dumb ****. Then they replaced the handset.
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Once you send it in, and they see the cracked screen, if they have any sense, they won't replace it and will declare it user abuse, send it back to you... at least that's what would happen on this side of the ocean... if you have ethical issues with doing that then do as InsertNameHere said and buy a new glass/lcd, because it will eventually start to bleed and moisture seep in through the crack
Pay someone from the guys there 10 dollars , and he will brick it for you, then after you get the get the Dell back, pay him another 10 so you will be safe for next time.
Sent from my Dell Streak using Tapatalk
Guys, thanks for your inputs!
@cdzo72
They actually told me that they will give me a new phone if I pay the $90 (4500 rupees actually). And I did not know that the screen will start leaking and that moisture will seep in. So before they change their minds and before my screen takes further damage I have decided to get my phone replaced next month .
Thanks to all of you again!
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
decemberlast2013 said:
I bought this second hand and I wanted to know how is it working out for you guys after 2 years
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Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
Karachii said:
Shame to admit but terrible...
I am looking into repairs right now for the phone my girl used for the last two years. I bought her HTC HD7 for time being.
Well...here it goes:
1. Touch Screen goes funny, you need to lock-unlock the screen 1-2 times for it to react normally again.
2. The main case lock is a bit loose. The spring mechanism is still strong though making the screen semi detached from the main case. (I am really sorry for my English, I had a bottle of wine in me too, which I am sure doesn't help, but I hope you will get me) Basically the phone case is not locking fully.
3. USB port is dead. No, really dead! Charges under certain angle. Computer won't even recognize the phone.
4. Microphone is dying. People complain that I sound like I am using a speaker phone.
5. Power chip died a few month ago. Had to repair. They re-soldered it, which was pretty impressive considering the fact how small it is. (they gave me the old one in a plastic bag as a souvenir.
I mean, yes, my girl friend is not so good with Tech stuff... I beg you to check the phone yourself before buying it. It depends a lot on the user... They are not the highest quality build, although they certainly look very solid.
Regards,
A
PS - power chip = power management chip. Won't charge/turn on
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Got two of them and both work flawless and I've yet made the jump to WP8 though I recently bought a Lumia 520 for a friend's daughter and will likely make the jump soon. Still waiting on where some are going with the Samsung Ativ S and interop unlock.
Sold mine to a friend which has a habit of breaking his phones, and now, a year and a half down the road, the phone is still going strong.
The metal bezel around the screen has changed color due to hard wear, and the back cover is both dented and scratched, but the phone it self is working as normal.
I would give this a 5 out of 6 for durability.
-KJ
About six months ago, I decided (foolishly) to try my S5's water resistance by taking it into the pool and taking some underwater pics and videos of my kids. They turned out great. My phone, however, was not happy. I didn't notice it until about 15 minutes after I took it out of the water. I turned it off, removed the battery, let it dry out for a few days, etc.
After that, it seemed to work again, with a few small problems. The first was that it started shutting down all my apps because it thought it was overheating. I installed an app that monitored the temp, and the numbers it was reporting were obviously wrong (way too high). The second problem is that it would no longer charge. It would either warn me that the battery was too hot, or too cold, to charge.
After some googling, it sounded like the problem might be the USB charging port daughterboard that was the problem. I took a look at the inside, and it did look like that was the only part that got wet. So I bought a new daughterboard and replaced it. I ended up destroying my screen in the process, and only just now was able to afford a new one, hence the six-month lag time.
So I finally have my phone back with a new daughterboard and new screen..... and I'm still seeing the temperature issues
Is there any way in the software to install a "hack" or anything to tell it to ignore those warnings, so that I can actually charge my battery and stop the OS from shutting down all my apps constantly? Could the problem be somewhere else besides the daughterboard? I'm really hoping that my phone isn't just dead, is all
If the back cover and/or usb cover were not securely in place when you took the device underwater, then something other than the usb port is most certainly the problem. That, or you had the phone under water for too long. The S5 is water-resistant, not water-proof. I think IP67 rating is less than 3 meters for less than 30 minutes exposure, or something. When you had it apart, did you look at the board? If you didn't, I think you can remove most of the board pieces from the back. Them them out, inspect them for oxidation, and give them a cleaning with a gentle toothbrush and rubbing alcohol. If you put it back together and you still get problems, there's nothing else you can do to fix it. It might be possible to make the hack you want, but I'm not aware of anyone having made one. Maybe you'd have to find someone who could do it for you, or learn yourself.
I also exposed my phone to water, but the microphone went out. That part is not shielded against water for obvious reasons. I guess Samsung expected the mic to handle more than just a little exposure. But mine failed. So I just warrantied it. None of my water stickers were set off. For you, I'd recommend just getting a new phone if you're with T-Mobile. $0 down on something newer. If you really love the S5, maybe just pay the insurance deductible.
I used to actually fix phones for a living, but I never do just glass on Galaxy phones bc IMO it's just not worth doing. So I would've replaced my own usb port/mic if it didn't require removing the glass.
I wouldn't recommend trying a free warranty even if your water sensors are white, because they'll probably be able to tell the screen was replaced... if they check. Will they? I dunno.
I'd sell you my new warranty but you've already invested a lot in to an aging phone, so I think it's better to cut your losses. I think I have around 300-400 left on it. It'll be unlocked and come with a case and glass screen protector, but it's still a lot on top of everything else.
LucentPhoenix said:
It sounded like the problem might be the USB charging port daughterboard that was the problem. I took a look at the inside, and it did look like that was the only part that got wet.
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I know for a fact that in the S4 the daughterboard with the USB also has this battery temperature sensor in it because this was a repair I performed many times. Just change the board and the phone will charge and function correctly again.
I, however, have NO idea if it's the same on the S5. And apparently not, judging by what you experienced. I'm sorry you had to go through that and I know how much you had to spend on a screen. That sucks.
Good Luck!
Disclaimer: I am new to this forum and I realize this may not be the right place for this post, but I know there are a lot of cool people on here so here goes anyway:
Okay so here's the story: A friend gave me a water damaged Galaxy S6 Edge and tried his best to revive it beforehand (soaked it in 99% alcohol, etc). It was exposed to water and afterwards the display went south...or so we thought. I bought a replacement used display and installed it, but it did not fix the problem. The logic board is the only thing I haven't replaced yet, and it has signs of corrosion, so I believe it's the culprit. Weirdly enough the phone still boots, charges, makes noises and can receive calls presumably...just no display.
I went on eBay and other sites trying to find any motherboard at all for the phone, but I couldn't find any in my price range (only 2 listings I found were like $300). Does anyone know where I can get one? I don't care if the IMEI is bad, etc; I just want the phone to work again. I'd like to keep it under the $120-150 range. I already have about $125 into this phone so I don't want to spend a lot more.
If anyone can help me out that would be great.
I have broken my S6 twice (it's not a bad phone, I had a lot of bad luck). And the second time the phone went total loss. The repair guy explained to me the S6 Edge doesn't really have a normal frame, since most of the things are actually glued to the screen. Repairing it, will be extremely hard. I know this is not a direct answer to your problem, but please be sure you know what you're going to do, before dropping a couple of hundred dollars on a motherboard.
Thanks but I know what I'm doing, haha. And no, the only glue inside the whole phone is the back glass and battery. Everything else is held in by connectors or screws.