This thing drives me crazy. It just auto-updated in the midnight. Please give me some direction.
I bought it from Hong Kong, and I'm not sure if its firmware is BLA-L29, plus I don't know which firmware is matching.
How do I know my exact firmware with the phone already in bootloop and unbrick it please? :crying:
update: i can now sure it is BLA-L29.
Mine went through the same... had to do a hard reset and now it's rolled back to 9.0.0.197.
Mine is a Malaysian unit. My wife who has the same is at 9.0.0.259
tgmuneer said:
Mine went through the same... had to do a hard reset and now it's rolled back to 9.0.0.197.
Mine is a Malaysian unit. My wife who has the same is at 9.0.0.259
Click to expand...
Click to collapse
You mean factory reset will do it? Because I don't wanna risk to lose my data.
I was thinking a reset is the only solution so I did it and the problem solved.
Just a reminder, be careful if you are gonna update your phone from now on.
Huawei is not supported by Google soon so as the updates.
sammy6369 said:
I was thinking a reset is the only solution so I did it and the problem solved.
Just a reminder, be careful if you are gonna update your phone from now on.
Huawei is not supported by Google soon so as the updates.
Click to expand...
Click to collapse
Unfortunately a hard reset is the only way in this case. Was struggling to recover it this morning to no avail. Lost about 18 Gigs of photos and videos, fortunately all were backed up in the cloud. You're right on the update part. Be careful and lesson learnt.
With all this uncertainty with Huawei and Android, think its time for me to move on to another manufacturer. Huawei makes killer hardware but let down by the software experience.
Good luck with your device mate.
Related
Hi,
I ordered a Nexus 10 from the PlayStore yesterday and already got it today! I was really happy about that until i turned the Nexus on for the first time, because what i saw was this:
https://docs.google.com/open?id=0B5FonMNRR04ZYXFnOFFTTnpkNVk
(an overlay with hardware-debuginfo on the homescreen)
the rom didn´t go through the usual firsttimeboot welcome/login-screen and even configuring a googleaccount manually didn´t work. also there is no ota-update option and there are no google-apps installed (no gmail, store, chrome...)
Looks like i got my Nexus with a Debug-Rom installed:
https://docs.google.com/open?id=0B5FonMNRR04ZZWQ5YUgxX1JqNUk
(build-number: full_manta-userdebug 4.2)
I called the google tech-support, but all they offered me was to send in the device and wait for a new one. So now i´m waiting for the replacement device to arrive
Greetings
Tim
timmey said:
Hi,
I ordered a Nexus 10 from the PlayStore yesterday and already got it today! I was really happy about that until i turned the Nexus on for the first time, because what i saw was this:
https://docs.google.com/open?id=0B5FonMNRR04ZYXFnOFFTTnpkNVk
(an overlay with hardware-debuginfo on the homescreen)
the rom didn´t go through the usual firsttimeboot welcome/login-screen and even configuring a googleaccount manually didn´t work. also there is no ota-update option and there are no google-apps installed (no gmail, store, chrome...)
Looks like i got my Nexus with a Debug-Rom installed:
https://docs.google.com/open?id=0B5FonMNRR04ZZWQ5YUgxX1JqNUk
(build-number: full_manta-userdebug 4.2)
I called the google tech-support, but all they offered me was to send in the device and wait for a new one. So now i´m waiting for the replacement device to arrive
Greetings
Tim
Click to expand...
Click to collapse
Doh! I hope that's a one off and they haven't let some plank upload the wrong image to them!
Sorry dude!
Yikes, Congrats on being one of the first to have it, but sucks that you can't really make use of it!
It sucks but how is the build quality, how do the materials feel and what du you think about the screen?
Did you try to find a way to get into the bootloader to factory reset?
Ordered mine yesterday and have yet to even get shipping confirmation or a tracking number yet...did you get this prior to yours showing up?
Sent from my Nexus 7 using Tapatalk 2
Unlock and flash the proper files from Google?
Why not just flash the official image onto it?
http://forum.xda-developers.com/showthread.php?t=1989986
Aw, you should of possibly tried dumping the ROM and having some developer take a look at it, but it does suck you didn't get to enjoy your device. Hopefully your replacement works out though
Bad to hear about your device. Good to hear that Google is shipping these the day they are ordered (or so it seems).
Where are you approximately located and where did the tablet ship from?
Also what time zone are you and what time did you order it local time?
erikikaz said:
Did you try to find a way to get into the bootloader to factory reset?
Click to expand...
Click to collapse
yes i tried that. got into the bootloader, but the factory reset did nothing.
hotelmrrsn said:
Ordered mine yesterday and have yet to even get shipping confirmation or a tracking number yet...did you get this prior to yours showing up?
Click to expand...
Click to collapse
DHL tracking still doesn´t have any status update for the tracking code.
espionage724 said:
Aw, you should of possibly tried dumping the ROM and having some developer take a look at it, but it does suck you didn't get to enjoy your device. Hopefully your replacement works out though
Click to expand...
Click to collapse
If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
yohaq said:
Where are you approximately located and where did the tablet ship from?
Also what time zone are you and what time did you order it local time?
Click to expand...
Click to collapse
I live in Germany and ordered yesterday around 9.30am. The package was shiped via DHL-Express from within Germany, about 800km away.
timmey said:
If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
Click to expand...
Click to collapse
Ah; I haven't any idea how to do it properly :/ Hopefully someone else here has an idea though
Ahhh, That's a shame. too bad there was no ota update available. they were probably sitting at google going, "Hey are we missing a debugging tablet?"
timmey said:
yes i tried that. got into the bootloader, but the factory reset did nothing.
DHL tracking still doesn´t have any status update for the tracking code.
If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
I live in Germany and ordered yesterday around 9.30am. The package was shiped via DHL-Express from within Germany, about 800km away.
Click to expand...
Click to collapse
Is it possible to send the package from Play to another EU country?
On the debug screen, can you tell us what the black level is like and if there is any backlight bleed?
I wouldve tried flashing the factory image to that thing You still can try...
The guy just wants an N10 that works. If he starts sodding about with it he would invalidate his guarantee
He needs to send it back.
realyweely said:
The guy just wants an N10 that works. If he starts sodding about with it he would invalidate his guarantee
He needs to send it back.
Click to expand...
Click to collapse
It wouldn't invalidate anything. All he needs to do is unlock bootloader, flash factory image which can be downloaded from the official Google servers then relock bootloader. Could have a fully working tablet in less than 15 mins.
Looks like I have to return my Z2 tablet. Everything was fine for two weeks but now not only has the vibrate function stopped working, but I am getting randomly redirected to the Google Play store every few minutes to a page for some game or dating site. I realised that I may have downloaded an app that caused this, so I did a factory reset but it still happens.
Anyone know why the problem would still be there after a hard reset? Is it possible that whatever bit of adware is redirecting me has put something on the tablet that can't be got rid of? Or has it corrupted my Google account so I will take the problem wherever I go now?
I am not rooted (nor do I wish to be).
Really fed up because apart from these two issues, I really loved the tablet
Try clean installing the firmware with Sony Update Service or PC Companion
degraaff said:
Try clean installing the firmware with Sony Update Service or PC Companion
Click to expand...
Click to collapse
Thanks for taking the time to reply, it is appreciated.. Are there any step by step guides anywhere as to how to do this? (Sorry, I'm not very technical).
When I got the tablet, I was immediately asked to update to .402 which I did. I noticed that when I did the factory reset, the firmware stayed at .402. I presume you are saying that I need a clean version of this, which makes sense, it's just that I don't really know where to start.
You can use these detailed instructions
degraaff said:
You can use these detailed instructions
Click to expand...
Click to collapse
Many thanks again.
chalk_serpent said:
Many thanks again.
Click to expand...
Click to collapse
Is your problem resolved?
degraaff said:
Is your problem resolved?
Click to expand...
Click to collapse
In the end, I decided to get a replacement tablet sent and return the old one as the vibrate function is broken on the original and I don't think that's acceptable on a two week old device.
However, your helpful advice on reinstalling firmware is something I will use if I get the same issue with the replacement.
Kind regards
Hello everyone,
I might have a big problem.
This morning I booted my HTC One M7 as usual, and when it finished booting it opened a browser tap with a fake whatsapp update. I closed the browser immediately, and five minutes after this, the exact same thing happened. I started thinking how this could happend, and honestly I have no clue. All my apps are from the play store, and I only download documents for school. I haven't even downloaded a new app in the last week, however 15+ of my apps aren't up to date.
I scanned my phone with malwarebytes and it couldn't find anything. I rebooted my phone after the scan, and the problem seems to be gone. I was telling this story to a friend of mine this afternoon, and my mother said that she experienced the same thing, just a couple hours before I experienced it. After further investigation, it wasn't exactly the same. When she opened whatsapp, it asked her to do a weekly back-up of her chats. At first, she closed whatsapp, but when it appeared again, she clicked yes. She wasn't very clear about this, so I don't know if it was a fake menu, or the real deal. I have also scanned her Moto g (2013), and it found no malware.
I don't know if this could be harmfull. Especially because my parents use their phones for mobile banking.
This is a screenshot of my HTC
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
zelendel said:
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
Click to expand...
Click to collapse
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Dark-shot said:
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Click to expand...
Click to collapse
Yeah I heard alot of people in Europe use it alot, here in the states almost no one uses it really except for kids. Most have moved to hangouts.
If I was you I would completely back up the device and then wipe everything and reflash the device.
Things like this will not be picked up by so called virus scanners.
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Dark-shot said:
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Click to expand...
Click to collapse
The key word there is almost. If you reflash the device and it comes back then it maybe something that someopne else downloaded and was shared through your network. As you said your mother also saw it so I would go through her phone as well.
There are many apps out there that do this that are in the play store. So it is all a matter of being careful.
There is a chance. If it is big or not depends on how you use your device. It could also have come from a website someone visited. Im not saying you did but many porn sites are set to infect devices when they visit them.
If it was me. I would just start from scratch with each device and make sure that all the things installed are legit.
You could also run a logcat and try to reproduce it. That would tell you what is causing it.
Doesn't seem dangerous.
JohnColston said:
Doesn't seem dangerous.
Click to expand...
Click to collapse
Then you have not been paying attention. Any browser pop that tells you to update an app is 99% an infected apk. It is a common practice for those that take apks and re-package them with malware
After reading more i must admit you are right.... My bad:good:
So I have to flash my phone, aren't there any other options? And if not, how do I reflash The HTC firmware to my phone?
Should I make a back-up before doing this, won't the malware spread again if I instal the back-up on my phone?
Thanks again!
EDIT:
Unfortunately, I still haven't been able to reproduce the problem.
I still haven't been able to reproduce the pop-up.
I do propably know where the problem came from, a friend of mine sent me a older version of soundcloud (the new one can't cache music). I installed that app, decided that it was to old for me and deleted it. The malware must have spread right after the first use. I'm planning on flashing my phone inthe weekend.
EDIT: I can reprodce the pop-up! It's linked to opening the app 'night mode', this app was downloaded in the official play store 2 years ago. Since then it hasn't got a lot of updates though.
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Dark-shot said:
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Click to expand...
Click to collapse
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
sdeepb said:
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
Click to expand...
Click to collapse
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Click to expand...
Click to collapse
Depending on the malware a factory reset will not remove it. In fact most malware cant be removed that way. You have to flash the whole device to get rid of it.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Click to expand...
Click to collapse
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
sdeepb said:
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
Click to expand...
Click to collapse
As he said. Here is what I would do if I was in your place. Anyone got any extra steps to add feel free to chime in. This would kinda suck for a bit.
You will need a custom recovery. And a bit of time to set up
1. Take everything off device.
2. Format full device in recovery. Not factory reset. Format system, data, internal storage and both caches.
3. Flash complete stock firmware.
4. Get root before rebooting
5. Reboot, do not connect to wifi during set up. Do not restore anything.
6. Get Catlog from the play store and run it.
7. Then continue set up. Wifi and ect. Scan backed up files with a pc virus scan but only return what you really need.
8. When restoring from TIBU install apps fresh from the market and restore data only to apps. (sucks I know but only way to be sure) make sure to delete old back and redo.
Then monitor catlog. This will tell you everything going on. You would be able to figure it out.
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
veer.killerboy said:
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
Click to expand...
Click to collapse
If you would've read it fully than you'll know that the case is far bigger than what you're thinking it is
Recently bought a p20 lite thinking it was a good upgrade from my previous phone (Sony Xperia Z3). Which it was initially but the problem I'm having currently is that it regularly freezes for between 10-30secs. Some days more than others. I would like to know if there is a fix for this, because this is a big problem for me. I would like to know what the possible causes and fixes are. I've searched a lot but don't find any good or exact answers.
Try to update your software.
RalphXVIII said:
Try to update your software.
Click to expand...
Click to collapse
I have updated my system twice since getting the phone. After the first one I got the feeling that it had kinda had stopped occurring but occasionally it would still happen. After the recent second update it has happened a couple of times in a row today. Could it be that the phone is still getting used to the system. Sorry if this is a stupid question, Yes I am a not very tech savvy.
mos_my said:
I have updated my system twice since getting the phone. After the first one I got the feeling that it had kinda had stopped occurring but occasionally it would still happen. After the recent second update it has happened a couple of times in a row today. Could it be that the phone is still getting used to the system. Sorry if this is a stupid question, Yes I am a not very tech savvy.
Click to expand...
Click to collapse
Which model are you using? maybe you should try to do a factory reset.
RalphXVIII said:
Try to update your software.
Click to expand...
Click to collapse
The model is ANE-LX1. I used different IMEI checking sites to determine if my phone was refurbished. According to this one site imei.info it showed a completely different phone. But on different sites it showed the correct phone. So I'm skeptical about it, but would like to know if it is refurbished. Is there another way because according to the store it is new.
RalphXVIII said:
Which model are you using? maybe you should try to do a factory reset.
Click to expand...
Click to collapse
The model is ANE-LX1. I used different IMEI checking sites to determine if my phone was refurbished. According to this one site imei.info it showed a completely different phone. But on different sites it showed the correct phone. So I'm skeptical about it, but would like to know if it is refurbished. Is there another way because according to the store it is new. A factory reset is my last option because I already have some data on it.
Sorry for the mistake still getting used to the site.
I have an Honor 9 which automatically recieved the update to EMUI 9 during a vacation a week ago. It installed during the night and failed. Since I wasn't given a warning about the update I hadn't made a backup of all my stuff before updating. I had disabled the automatic update, but Huawei appearently doesn't respect that.
The phone is not rooted and the bootloader is still locked. The phone boots twice when turning it on and ends up on the eRecovery page. I cannot connect to is using the HiSuite (though Windows plays the device connected sound when I connect the phone via USB).
I would really like to somehow get into the data partition and copy all my stuff out before doing a hard reset on the phone to hopefully get it working again (or get a new from Huawei).
Question: What are my options?
I'm not the only one affected by this, but since Huawei is completely silent regarding this issue, they probably won't fix the problem.
From what am hearing they know about it
Apparently it's once in a blue moon but they could patch it with 9.1 that will come and push it faster than what 9.0 has been
At the moment I doubt they'll publicly state that it's happening
dwhite1972 said:
From what am hearing they know about it
Apparently it's once in a blue moon but they could patch it with 9.1 that will come and push it faster than what 9.0 has been
At the moment I doubt they'll publicly state that it's happening
Click to expand...
Click to collapse
Does that mean that if/when they push a new package, my phone might be able to update through the eRecovery and my data could be intact?
ChauIntl said:
Does that mean that if/when they push a new package, my phone might be able to update through the eRecovery and my data could be intact?
Click to expand...
Click to collapse
Possible but I don't know just how honestly just reach out to the support and see if they want to work for once
dwhite1972 said:
Possible but I don't know just how honestly just reach out to the support and see if they want to work for once
Click to expand...
Click to collapse
I did call support in Denmark (where I live) but while they understood my frustration, all they would do was to advice me to go to a service center and let them reset the phone. They couldn't say if they would be able to backup the data. In Germany and Italy the won't backup the data due to "privacy reasons".
They would notify their own support about the problem, but they wouldn't even return to me if they found a solution?!?!?! So the only way for me to know if they found a solution is to keep trying eRecovery and see if a package shows up or scour the web for anything looking like a solution.
I'll bump this question. It has now been more than a month since I contacted Huawei and they haven't shown any sign of trying to help.
What options do I have with respect to getting my data out?
ChauIntl said:
I'll bump this question. It has now been more than a month since I contacted Huawei and they haven't shown any sign of trying to help.
What options do I have with respect to getting my data out?
Click to expand...
Click to collapse
very low. I think your first priority should be getting it fixed. I'm afraid Huawei really don't care
Hi Robert,
What do you mean by getting it fixed? As far as I know the phone is fully functional but the update that huawei forced out was broken. The phone worked just fine before automatically applying the update.
Regards Casper