Hey XDA folks, I'm new to the V30, and I've searched and searched, both here and elsewhere, and can't solve this issue, so I'll ask.
When I initiate or receive or call (doesn't seem to matter which), the other person hears an "echo" of their own voice. It fades away and is gone completely (I think?) after 30-40 seconds but is super annoying to people at first. I don't make a ton of voice calls but I do use the phone daily for work, so I need it to work correctly.
None of the suggested fixes or potential problems I've found elsewhere seem to make a difference: VoLTE, WIFI calling, Noise Suppression, Voice Clarity, and the case I've been using - same issue with any of these on or even all off. I'm using Mint Mobile (T-Mobile network), and used the same SIM with two other phones without incident. Using latest stock firmware on this H932, unrooted.
Have any of you experienced something similar? What did you do to correct it, and what did not work? Sorry if this has been covered, and I hate starting new threads for my own problems, but I've been unable to find anything similar here.
The only time I head something like that on MY end is if someone is using speakerphone. I have friends who do that and it's annoying. Are you using speaker phone mode?
Or if someone is using a VoIP "internet" phone like Vonage.
ChazzMatt said:
The only time I head something like that on MY end is if someone is using speakerphone. I have friends who do that and it's annoying. Are you using speaker phone mode?
Or if someone is using a VoIP "internet" phone like Vonage.
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Click to collapse
I wish I could say yes, but no, I never use speaker phone mode. And it happens both over VoIP (WIFI), VoLTE, and regular calls.
The really strange part about it is that the echo fades away over the course of 30-40 seconds or so, either completely or until it isn't very noticeable. This leads me to believe the problem is in software/firmware, not hardware, but beyond that I'm mystified.
ChazzMatt said:
The only time I head something like that on MY end is if someone is using speakerphone. I have friends who do that and it's annoying. Are you using speaker phone mode?
Or if someone is using a VoIP "internet" phone like Vonage.
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Click to collapse
Odd, no one can tell when I use speakerphone.
Sent from my LG-H932 using XDA Labs
BROKEN1981 said:
Odd, no one can tell when I use speakerphone.
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Click to collapse
You have a good phone.
Others I can tell.
I have this EXACT same issue. If you manage to fix this, please PM me! In the meantime I'll follow this thread! It's the main reason I'm switching phones, that and a fragile headphone jack.
même problème??
korboni20 said:
même problème??
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https://forum.xda-developers.com/lg-v30/help/voice-echoing-calls-t4018483/page2
Related
When I talk to someone weither I call them or they call me, they get a echo. My phone is rooted and the gps fix only. Is there a setting or something I can do to fix this. I have tried to reboot my phone to fix it with no luck. Does or has any one else have or had this problem?
nomadrider123 said:
When I talk to someone weither I call them or they call me, they get a echo. My phone is rooted and the gps fix only. Is there a setting or something I can do to fix this. I have tried to reboot my phone to fix it with no luck. Does or has any one else have or had this problem?
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Click to collapse
I've had this problem before, and it's usually because I'm using a Bluetooth headset. This can also happen with a 3.5mm headset or if you are on speaker. Lastly, if none of those are causing the problem, it could be the government is tapping your phone.. so hide the pot! LOL
.:|Sent from my Super AWESOME Vibrant using XDA App|:.
webmastertroi said:
I've had this problem before, and it's usually because I'm using a Bluetooth headset. This can also happen with a 3.5mm headset or if you are on speaker. Lastly, if none of those are causing the problem, it could be the government is tapping your phone.. so hide the pot! LOL
.:|Sent from my Super AWESOME Vibrant using XDA App|:.
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no bluetooth no speaker phone just normal call. If your paranoid about the cops then that's your personal drug problem
nomadrider123 said:
no bluetooth no speaker phone just normal call. If your paranoid about the cops then that's your personal drug problem
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Ok... wow. I was obviously joking. geez. Good luck with your echoes!
I have same problem and it fixes when I turn my volume down.... sucks cause you can't hear them as well but your mother-in-law will quit complaining about her echo LOL
Oh- wait it's probably just me who is talking to mother-in-laws lol
Hello All.
I was just wondering,can i make the razr microphone amplify my sound more loudly or make it somehow to "catch" my voice better?
because mostly on calls in my house where i love being quite i hear people saying they can bearly hear me (and my voice is not that weak its a fine taking,not quite like hell),but outside they hear me pretty well.
I'm running the Latest ICS OTA from PSHAsiaRetail.
Thanks for those who will to help .
DanielMod said:
Hello All.
I was just wondering,can i make the razr microphone amplify my sound more loudly or make it somehow to "catch" my voice better?
because mostly on calls in my house where i love being quite i hear people saying they can bearly hear me (and my voice is not that weak its a fine taking,not quite like hell),but outside they hear me pretty well.
I'm running the Latest ICS OTA from PSHAsiaRetail.
Thanks for those who will to help .
Click to expand...
Click to collapse
Maybe you can find a friend with a RAZR to compare? In general I find I have to speak pretty loudly into all modern cell phones - they have all been that way since about 1999 when they started using heavy data compression. Before that a few Qualcomm cell phones actually sounded much better than landlines.
The Motorola Defy actually has microphone settings that let me bump trebel for outgoing voice, making it the most intelligible modern cell phone made in the past few years, but with the locked bootloader, it's stuck on 2.2 forever.
I have seen two reports on the Web of RAZRs with defective microphones though, maybe you are number three. The RAZR has the best outgoing voice quality of the latest generation of phones so you really need to find another to compare & make sure yours isn't defect report #3.
Ill try to test it out,thanks for the replay.
More opinions?
Perhaps you are covering one of the two microphone pinholes when holding the phone next to your ear?
Check out if your provider supports HD Voice, it makes huge difference in call quality. However, there are a lot of restrictions in place, such as that both parties must use phones supporting HD Voice, usually be on the same network etc.
Sent from my XT910
Vatazhka said:
Perhaps you are covering one of the two microphone pinholes when holding the phone next to your ear?
Check out if your provider supports HD Voice, it makes huge difference in call quality. However, there are a lot of restrictions in place, such as that both parties must use phones supporting HD Voice, usually be on the same network etc.
Sent from my XT910
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Click to collapse
Also some people have found their microphone holes plugged with lint and after carefully removing with pin had improvement. I just remembered 1 report where are a person solved the issue with a hard reset, you could try that if you're bored & have an hour or two to reconstruct your interface to your liking.
Not to mention joining contacts in phone book..
Sent from my ICS Razr XT910
Vatazhka said:
Perhaps you are covering one of the two microphone pinholes when holding the phone next to your ear?
Check out if your provider supports HD Voice, it makes huge difference in call quality. However, there are a lot of restrictions in place, such as that both parties must use phones supporting HD Voice, usually be on the same network etc.
Sent from my XT910
Click to expand...
Click to collapse
I really don't think that my provider provides HD voice,and ill probably won't be able to use it anyways
iolinux333 said:
Also some people have found their microphone holes plugged with lint and after carefully removing with pin had improvement. I just remembered 1 report where are a person solved the issue with a hard reset, you could try that if you're bored & have an hour or two to reconstruct your interface to your liking.
Click to expand...
Click to collapse
Thanks,Ill try that.
vash_h said:
Not to mention joining contacts in phone book..
Sent from my ICS Razr XT910
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What...?
What's up with that? Even with headphones plugged in the notification sounds go through the external speaker?
Silliness.
Buuuuuuump no one?
Sent from my Nexus 7 using Tapatalk 2
I would like to know the answer to this as well, my previous HTC when headphones are plugged in all sounds including notifications went through them, yet the S3 sends notifications to the external speaker, surely this is a bug?
It's absurd and not the only Samsung phone that does it. The thing that strikes me as odd is there aren't many people that seem to care about it. Google searches hardly brings up **** and this thread has gotten like 60 views but 1 response...which is you with the same question.
My Galaxy Nexus didn't have this problem. Annoying as fuc-
i'm guessing most people put their phones to silent while listening to music. that's what i do.
SexyIceCream said:
i'm guessing most people put their phones to silent while listening to music. that's what i do.
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That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
On the top screen of your phone you will see a small i which stands for notification, i dont know whats it called but the settings menu on top of your phone drag it down and click notifications then the letter i will disappear now all notifications will alert you normally via sound like call and texts.
Sent from my GT-I9300 using xda app-developers app
boohoo2u said:
That's ok, but when your phone is in your pocket how do you know if you have a text/email unless you put it on vibrate?
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oops i meant i put it to vibrate. however if u do this there will be a slight pause in the music when a notification comes in(i think it only applies to certain functions like sms. whatsapp nofs dont pause my music)
I can't believe no one cares about this... I still want to hear my notifications over my headphones... Work email, personal email, specific ringtones for individual calls and texts... the list goes on. I've owned Mostly HTC, but even my Palm Pre and older Sanyo phones were smart enough to mute the external speaker when connecting headphones.
Bizarre.
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
ukiddinmeright said:
I don't know if this has been explained prior to my response. Notifications work fine over blue tooth.
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Click to collapse
+1
Sent from my GT-I9300 using xda premium
The issue was never Bluetooth. The problem is, you can have you headphones plugged in while sitting in the library, and if you get a notification, it will blast the entire room. Similarly, if you are in your car, the notifications don't make it to your aux port, and also, if you use the aux port, Bluetooth will not play the audio simultaneously. That's crap. On CM-based ROMs this works just fine. Definitely not a hardware issue. Sure sucks for people who use hands free kits in their cars
Same issue here with the external speaker not being muted when earphones plugged in, and unlike previous comments, issue persists when using bluetooth. Currently using Omega v32.1.
This problem affects my Galaxy Note 2 as well. Wow. How does no one else care about this? I don't understand why people would put their phone on silent just because they are listening to music. CM10 sort of fixed this issue on my GS3, but I can't use that on the gn2 because of all the custom stylus integration.
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
ruskin0611 said:
It's definitely an android thing and I can't believe that in almost 2 years since it's been logged, no traction appears to have been made.
Did a quick search through the developer forums to see if anyone has made a mod, but couldn't find anything. Does anyone know, if one the many talented developers on XDA, have done anything here?
EDIT: Turns out there is an app already out there to solve this, but interesting that it's not standard in the OS.
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SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
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Click to collapse
Yikes.. Might not use it then. Thanks for the feedback (will do a bit more searching to see if there are other apps that could help).
hmm.. i just realize after reading this thread.. any fix for this issue?
ScrapMaker said:
SoundAbout barely works, FYI. I have had major issues after installing this. Sound cutting in and out just using the earpiece.
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zharif91 said:
hmm.. i just realize after reading this thread.. any fix for this issue?
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Click to collapse
You could try SoundAbout, but as ScrapMaker states, it may cause issues with the sound cutting in/out using just the earpiece.
I wasn't going to try using it, but have over the last few days and it seems to work ok for me. Give it a go and see if it works (as I haven't been able to find anything else on the play store yet)...
I just got the galaxy note 2 yestersay and noticed the headphine issue today while working on the motorcycle. With the headohines on I can't hear the phone ring or notificationsn. what I hear instead is the music I'm listening to go mute the length of the ringing while anyone around me hears my ringing which comes off a little rude on my part and a bit annoying that it doesn't just ring through the headset.
I'm going over the settings and searching the Web like crazy but not finding an actual solution just work arounds about muting the ringer and/our putting it on vibe, neither of which is what I'm wanting or works for me.
I know there was a topic on this prior, but is anyone else noticing just a really bad quality in the earpiece when making phone calls? Its a very noticeable hissing noise.. is this on all phones?
badboyg200 said:
I know there was a topic on this prior, but is anyone else noticing just a really bad quality in the earpiece when making phone calls? Its a very noticeable hissing noise.. is this on all phones?
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Click to collapse
Return it if you can. I did this and my new one has no issues unless calling VZW.
Additional question: Is this hissing only experienced during cellular calls, or noticed in other formats as well? Got a note 2 on the way but won't be able to activate it for a week or so, want to test for common problems without activating/slapping in a sim card.
Happens only during voice calls
Sent from my SCH-I605 using xda premium
Never had this when calling both land lines and cell phones. I'd exchange it. With a problem like this it shouldn't take more than 10 minutes (ignoring you'll have to go through settings again). FYI I had to return one and they looked for superuser in my apps drawer when I did.
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
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Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
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Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
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Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
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Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
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Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
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Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
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Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that