Honor 10 - Horizontal lines when camera is activate - Honor 10 Questions & Answers

Hello. I just bought Honor 10 and made all the update. Current emui: 9.0.0.224
Except for the fingerprint that is not that great as my previous Honor 8... the real issue is with the default camera app.
Cant really say that was working perfect with a previous emui. But now, when i open the Camera app, it appears two pink lines on the top and on the bottom of the screen.
This doesnt happen all the time... but most of the time and when i close the app, the lines still on the screen... or sometimes just the top line (0.2 inchs). The only way to make them dissapear is to restart the phone.
THIS ONLY HAPPEN WITH THE CAMERA APP. I now downloaded the "open camera" app so im gonna try this but, does anyone know about this issue? do i have to wait for an update? do i restart factory settings?...
So, i hope you guys help me with this. Retoruning the phone is not an option.
cya!

Related

[Q] Issues with xperia sola

hello to everyone,
i recently bought an xperia sola and i am very happy with that. After some days usage i discover some issues with my phone and i believe you can help me.
First of all the camera doesn't work with the camera button and to be more specific when i push the camera button does nothing and if i get into the camera app and push the button again i cant get any picture. So i changed the settings of the camera app and now i can take pictures by touching the screen.
whats wrong with the button? Is that a hardware problem or is software?
Also when i make some phone calls the picture of my friends those i choosed to appear when they call me some times are full screen but the most of the time are too small. The pics i choosed are taken from my phone camera.
Do you know anything about this?
Thank you very much and sorry for my bad english
mitsos16x said:
hello to everyone,
i recently bought an xperia sola and i am very happy with that. After some days usage i discover some issues with my phone and i believe you can help me.
First of all the camera doesn't work with the camera button and to be more specific when i push the camera button does nothing and if i get into the camera app and push the button again i cant get any picture. So i changed the settings of the camera app and now i can take pictures by touching the screen.
whats wrong with the button? Is that a hardware problem or is software?
Also when i make some phone calls the picture of my friends those i choosed to appear when they call me some times are full screen but the most of the time are too small. The pics i choosed are taken from my phone camera.
Do you know anything about this?
Thank you very much and sorry for my bad english
Click to expand...
Click to collapse
i dunno abt the pic problem
for the hard camera button, u have to dig it in reeeeal deep for it to take a pic
(which by the way causes ur hand to shake so unclear pic--better continue to use onscreen button
It took me over a week to realise that the camera button has two positions (like the shutter button on most digital cameras). I first thought the camera was very buggy or that I had set it to some mode where it wouldn't take a picture unless focus was good or something like that.
So, just make sure you press it all the way down.
As for the pictures I have no idea, I never make calls (I'm deaf).
thank you guys for the answers

Overheating and buggy touch screen

Hello , I recently bought this phone (note 3 pro 3/32) and update it on miui 8 latest version and I noticed that when charging or when the battery is heated to more than 35 degrees , the right part of the screen at the edge stops working , so on the google keyboard I can not touch letters p,o,k,l,m and delete button also in nottification bar settings icon doestn work etc... , but when I get into the google chrome in the right top corner settings icon is operating normally also in some games is operating normally right of the screen and in some not , does anyone knows whether it is a software or hardware problem , I think,i hope it is software ,is there a solution for this does someone have this problem ? Thanks in advance.
replace ur device
Sahbazda said:
Hello , I recently bought this phone (note 3 pro 3/32) and update it on miui 8 latest version and I noticed that when charging or when the battery is heated to more than 35 degrees , the right part of the screen at the edge stops working , so on the google keyboard I can not touch letters p,o,k,l,m and delete button also in nottification bar settings icon doestn work etc... , but when I get into the google chrome in the right top corner settings icon is operating normally also in some games is operating normally right of the screen and in some not , does anyone knows whether it is a software or hardware problem , I think,i hope it is software ,is there a solution for this does someone have this problem ? Thanks in advance.
Click to expand...
Click to collapse
Redmi Note 3 heat a little bit. But in your case its better to use warranty
danieljesus said:
Redmi Note 3 heat a little bit. But in your case its better to use warranty
Click to expand...
Click to collapse
Hm, maybe i should but i still think it is softvare or mui bug, i just tried swift keyboard while battery was still over 35 degrees, google keyboard still buggy but swift keyboard works well, so i really dont know what to do. Maybe try to flash another rom or roll back to MIUI 7, long ago I had problem with my xperia mini, when it got hot mobile get tottally crazy and screen was unoperational, but i find way to solve that with the program called G Script if i remeber correctly, had to write some variables and restart smartphone and from then it worked flawless.
Sahbazda said:
Hello , I recently bought this phone (note 3 pro 3/32) and update it on miui 8 latest version and I noticed that when charging or when the battery is heated to more than 35 degrees , the right part of the screen at the edge stops working , so on the google keyboard I can not touch letters p,o,k,l,m and delete button also in nottification bar settings icon doestn work etc... , but when I get into the google chrome in the right top corner settings icon is operating normally also in some games is operating normally right of the screen and in some not , does anyone knows whether it is a software or hardware problem , I think,i hope it is software ,is there a solution for this does someone have this problem ? Thanks in advance.
Click to expand...
Click to collapse
My redmi 3 note was also overheating badly. Downloaded a cool master app, but that didn't help. I had added a 64GB SD card. Maybe that was the cause of the overheating? Anyway, I have now removed the SD card and am busy upgrading to the newest MIUI..... we will see

Apps not resizing for "notch"

Hi All, I got my honor 10 yesterday and been happy with it so far and still exploring all the features.
As I start to transfer my apps from my old phone I noticed snapchat doesn't resize correctly with the notch along the top. So if you hide the notch, the snap chat menu still goes up so you can only see half the buttons (half on the screen, half off because the notch is blacked out.
With the notch on, you can see the buttons ok. I also noticed, if somebody has a long name or puts text along the top of their snapchat, the notch hides it. It appears to do this with the notch on or off and both in full screen mode and not.
Just wondering if anybody else has experienced it with any other apps and if there is a way round it. I personally prefer to have the notch disabled.
See picture, as you can see, the top buttons and hello message is cut off with the notch.
thorpe1992 said:
Hi All, I got my honor 10 yesterday and been happy with it so far and still exploring all the features.
As I start to transfer my apps from my old phone I noticed snapchat doesn't resize correctly with the notch along the top. So if you hide the notch, the snap chat menu still goes up so you can only see half the buttons (half on the screen, half off because the notch is blacked out.
With the notch on, you can see the buttons ok. I also noticed, if somebody has a long name or puts text along the top of their snapchat, the notch hides it. It appears to do this with the notch on or off and both in full screen mode and not.
Just wondering if anybody else has experienced it with any other apps and if there is a way round it. I personally prefer to have the notch disabled.
See picture, as you can see, the top buttons and hello message is cut off with the notch.
Click to expand...
Click to collapse
you should try updating the emui software, it helps with the notch (on instagram, haven't tried snapchat) using the on screen navigation buttons helps resizing as well
theleosanjaya said:
you should try updating the emui software, it helps with the notch (on instagram, haven't tried snapchat) using the on screen navigation buttons helps resizing as well
Click to expand...
Click to collapse
I am fully up to date. Upon further usage, I noticed it happens in other apps too. Instagram is actually a lot worse. It resizes length ways ok however not the correct size width ways. Most notably on stories so you can't see the first left and end right part. Looking online there's a lot of people complaining from Huawei and Samsung users (dating almost 3/4 months ago)
It appears to be an issue with the higher resolution android phones which app developers have been slow to fix. Hopefully, phone and app developers will come up with some kind of fix soon. Quite annoying as everything works flawlessly on iphones
Try changing the dpi on dev setting or play around with display view Setting for now until it get fixed
Doesn't work regardless of what combination of settings I have. Looks like there's a serious lack of compatibility with android devices at the higher resolutions. Annoying!
I have the exact same issue and I'm happy someone is discussing it, man I felt like I'm alone
I have noticed this same issue when using my Honor 10. I have not found a solution for it yet.

[HELP NEEDED] Split Screen Recent Apps

Hi Fellow XDA Members,
I am experiencing a bug (i think) on my Mate 10 Pro (BLA-L29 C636) ever since i updated to .138 (Face Unlock update).
When i'm on "split-screen mode", when i hit the "recent" button, the "other half" of the screen just goes to Home and not opening my recent apps window. This kinda frustrates me while doing multi-tasking since I need to scroll through all my apps and look for the one i need.
I already updated to the latest version, .139, but issue/bug still persists. I already did restore factory settings / wipe cache etc. But still not fixing it.
Maybe i'm missing something on settings?
Hopefully someone gets what i'm talking about and can help me.
Thank you in advance and good day!
It's not a bug, it's feature!
impala65 said:
It's not a bug, it's feature!
Click to expand...
Click to collapse
what do you mean by feature? that it doesn't do "recent app window" on the half of the split-screen mode??? Because on .119 update, it just works fine.
I know, as far as I know, they changed it.
I liked the former way more, too.
impala65 said:
I know, as far as I know, they changed it.
I liked the former way more, too.
Click to expand...
Click to collapse
Damn. Did they post it on changelog or something?
Noticed also some weird stuff when watching YT in landscape mode, it automatically sets you to "vivid" color mode. Not a fan of it either. That's why i only set my device to "normal" color mode. It goes back though when you close YT app.

LG V30 Photos not saving on quick exit of camera app/task switch

Hi,
I am using a V30 with Android 8.0.0 and noticed several times, that photos disappeared/where not stored, that I took.
I first noticed, that I was searching for pictures and could not find them, although I was sure I had taken them.
It is reproducable (storage SD card, but also internal). If I open the camera app, snap a picture and close the app (e.g. press home right after the picture was taken, or use task manager) the picture is not stored.
Has anybody else noticed? Any fix? This is a major issue for me, since now I need to "check" if the picture got really stored, every time.
Here a quick screenrecording
https://youtu.be/urZMFlvU8jk
The "fix" is stop what you're doing. Don't close the camera app before the picture finishes being processed. You are the one stopping the picture from being saved.
HDR actually takes several pictures at once and combines them to form a "best" picture. You're closing the camera app before it can finish.
When you take a picture, a thumbnail will appear lower right IN the camera viewer. When that appears, the picture has finished. Then you can close the camera app.
In your video I see one time you actually let the picture thumbnail appear before closing the camera. That's what you need to do every time. WHY are you trying to close the camera before the picture finishes being processed?
you are not helping!
I don "close" the app, I just switch (multitasking) to home or to other apps. All my other phones do this without a problem.
Especially when "snapping" things, I take a picture, and then press power button an put my phone back in the pocket.
I expect an app to continue in the background!
In the video I switch to home very quickly for demonstration purposes. But in real life it can take 2-3 seconds till the photo is saved. That is how I lost many quick shots.
I just tried on a 6 year old phone. It would continue to use the flash and take the picture, even if I press home button....
I also tried on iPhone, and LG G4, they take the picture and save it. Only my V30 needs me to "wait" till it is finished. Unacceptable when
I also noticed that pressing home during a video will abort the video.... But pressing "stop" and then home will properly save it.
carlaron said:
I just tried on a 6 year old phone. It would continue to use the flash and take the picture, even if I press home button....
I also tried on iPhone, and LG G4, they take the picture and save it. Only my V30 needs me to "wait" till it is finished. Unacceptable when
Click to expand...
Click to collapse
Your 6 year old phone doesn't use HDR, and pictures are not as good.
I can't replicate your problem. Even if I hit home button, the picture takes.
Are you running total stock firmware? Do you have any kind of battery saver app that kills background apps?
ChazzMatt said:
Your 6 year old phone doesn't use HDR, and pictures are not as good.
I can't replicate your problem. Even if I hit home button, the picture takes.
Are you running total stock firmware? Do you have any kind of battery saver app that kills background apps?
Click to expand...
Click to collapse
I don't have the app set to take HDR, so why would it do so? And why is HDR an excuse to not store a picture when the app is not in the foreground? (btw, the G4 pictures look better than the V30s.... I like it for the wide angle) the camera is not great on the V30, but that is not the point.
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
What version of Android are you running? 7 or 8?
You store to SD or internal?
I use stock, just the the Android 8 Update. No battery savers, etc. (they don't make sense anyways).
carlaron said:
I don't have the app set to take HDR, so why would it do so? And why is HDR an excuse to not store a picture when the app is not in the foreground? (btw, the G4 pictures look better than the V30s.... I like it for the wide angle) the camera is not great on the V30, but that is not the point.
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
What version of Android are you running? 7 or 8?
You store to SD or internal?
I use stock, just the the Android 8 Update. No battery savers, etc. (they don't make sense anyways).
Click to expand...
Click to collapse
Internal memory storage. US998 20G with January 2019 security patch.
I was just asking about the battery saver because something seems to be shutting of your camera, when it goes to background.
I disagree about LG G4 camera being better.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Internal memory storage. US998 20G with January 2019 security patch.
I was just asking about the battery saver because something seems to be shutting of your camera, when it goes to background.
I disagree about LG G4 camera being better.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
I have the european version. H930 , HW Rev. 1.1; SW V21p-EUR-XX, SecPatch form Nov18, nothing newer available.
I checked the app settings, "Camera" was not set to "exclude from energy saving", but switching that on/off did not change anything.
Is anybody else able to reproduce this? It feels like the Pixel3 bug.
Just found this thread:
https://forum.xda-developers.com/lg-v30/help/camera-photos-randomly-saved-t3859803
carlaron said:
So, when you hit the shutter button, wait till the screen "blinks white" to confirm the picture was taken, then press home before the preview is displayed, the picture is stored?
Click to expand...
Click to collapse
On mine, yes. I tried to mess it up the way you do, but couldn't make it happen.
But I normally never do that. Why would I take a picture without looking at it? I always open the thumbnail picture to see if it was good.
I also just took six shots quickly back to back, so I don't understand how you are MISSING shots? Why are you so interested in closing out the camera immediately after taking a picture? What if you want to take another picture, even better?
---------- Post added at 12:24 AM ---------- Previous post was at 12:21 AM ----------
carlaron said:
Just found this thread:
https://forum.xda-developers.com/lg-v30/help/camera-photos-randomly-saved-t3859803
Click to expand...
Click to collapse
I can't replicate it, but don't do the bolded part:
jaysus145 said:
It happens to me sometimes as well, but I think I pinned down the situation when it happens: When I use the quick launch action (double press vol-down) from a locked screen, snap a photo, then turn off the screen before I see the photo preview appear. If I remember to wait to see the photo appear it always saves the photo.
Click to expand...
Click to collapse
Mine saves. But if you want to make SURE it saves, wait for the thumbnail before closing the camera display.
---------- Post added at 12:28 AM ---------- Previous post was at 12:24 AM ----------
carlaron said:
In the video I switch to home very quickly for demonstration purposes. But in real life it can take 2-3 seconds till the photo is saved. That is how I lost many quick shots.
Click to expand...
Click to collapse
You're losing shots because you're switching away from the camera before it finishes.
What is so important that you need to go to something else while taking an important picture?
ChazzMatt said:
On mine, yes. I tried to mess it up the way you do, but couldn't make it happen.
But I normally never do that. Why would I take a picture without looking at it? I always open the thumbnail picture to see if it was good.
I also just took six shots quickly back to back, so I don't understand how you are MISSING shots? Why are you so interested in closing out the camera immediately after taking a picture? What if you want to take another picture, even better?
---------- Post added at 12:24 AM ---------- Previous post was at 12:21 AM ----------
I can't replicate it, but don't do the bolded part:
Mine saves. But if you want to make SURE it saves, wait for the thumbnail before closing the camera display.
---------- Post added at 12:28 AM ---------- Previous post was at 12:24 AM ----------
You're losing shots because you're switching away from the camera before it finishes.
What is so important that you need to go to something else while taking an important picture?
Click to expand...
Click to collapse
I don't close the camera app! I multitask and I work fast. Its just my standard workflow for years now. And I am not used to a phone/app not completing an operation.
Maybe this is a problem on the european version of the phone.
Why do all other phones correctly multitask, and why does my LG V30 camera app not do so? Why is going to home or switching off the screen "canceling" the picture saving process?
Maybe you use your phone differently, that does not mean I am misusing it.
While riding my bike, I pull out my phone, snap a pic of a roadsign, etc. and stow it....
Or I take a picture, switch to my messaging app and want to attach it.
Bum... picture is gone. Why?
What I did in the linked video is for demonstration purposes how to reproduce in 100% of the cases.
All other phones that I tried continued to store a photo, even when going to home screen.
My issue is, that sometimes I am in a rush, and then I loose my photo... Since this has not happend on any other phones, this really bothers me.
carlaron said:
I don't close the camera app! I multitask and I work fast. Its just my standard workflow for years now. And I am not used to a phone/app not completing an operation.
Maybe this is a problem on the european version of the phone.
Why do all other phones correctly multitask, and why does my LG V30 camera app not do so? Why is going to home or switching off the screen "canceling" the picture saving process?
Maybe you use your phone differently, that does not mean I am misusing it.
While riding my bike, I pull out my phone, snap a pic of a roadsign, etc. and stow it....
Or I take a picture, switch to my messaging app and want to attach it.
Bum... picture is gone. Why?
What I did in the linked video is for demonstration purposes how to reproduce in 100% of the cases.
All other phones that I tried continued to store a photo, even when going to home screen.
My issue is, that sometimes I am in a rush, and then I loose my photo... Since this has not happend on any other phones, this really bothers me.
Click to expand...
Click to collapse
Well, I just looked at @jaysus145 posts and he has US998 like me, and it happened with him. So it must not be just European it's happening with.
But I really did try to hit the button, hit home, and then go back to see if you're was there and it was. However I'm using Nova launcher not LG launcher, if that makes a difference.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
Well, I just looked at @jaysus145 posts and he has US998 like me, and it happened with him. So it must not be just European it's happening with.
But I really did try to hit the button, hit home, and then go back to see if you're was there and it was. However I'm using Nova launcher not LG launcher, if that makes a difference.
Click to expand...
Click to collapse
Yeah US998 & Nova Launcher. It's not ideal, but I know what causes it, so it is easy to avoid going forward. I mean, it is literally an extra second worth of time to make sure the photo saves.
I also know how to avoid this, but since it just happens sometimes that I take a picture and move on, it bothers me, that I loose those pictures, just because I forget to verify.
I wonder if this is caused by the app, by the camera hardware, or something else; or if I have a strange setting/config that causes it.
Also interesting if more people can reproduce it.....
I have reproduced
You have a smartphone with image processor, not a DSLR system camera. The processor needs time to create the image. You simply can't shoot and then swap/multitask away from the camera app. You have to wait till you see the mini shot is visible in the lower right corner.
I have tested with and without HDR and with battery saver on and off. Same matter for all settings.
asvaberg said:
I have reproduced
You have a smartphone with image processor, not a DSLR system camera. The processor needs time to create the image. You simply can't shoot and then swap/multitask away from the camera app. You have to wait till you see the mini shot is visible in the lower right corner.
I have tested with and without HDR and with battery saver on and off. Same matter for all settings.
Click to expand...
Click to collapse
All smartphones that I tried, except for V30 store a picture properly, if I hit the shutter, wait till it takes and then go to homescreen! Also other users report they can switch tasks and the picture is stored, so what is your point "smartphone <> DSLR"; I know how to workaround on the V30, but I want to understand, why my phone (and some other) display this issue.
What's your problem then? You write: "hit the shutter, wait till it takes....."
Exactly what we are trying to tell you.....
asvaberg said:
What's your problem then? You write: "hit the shutter, wait till it takes....."
Exactly what we are trying to tell you.....
Click to expand...
Click to collapse
And if I switch apps, or go to home the picture is gone! Shuttersound and screen flashing white is not reliable.
When the phone is locked, I got it to show up in the preview window, and still loose the photo. Don't ever tell me again I am using it wrong. LGs implementation is unreliable or buggy.
In general I know how to avoid this bug in my LG V30 by waiting several seconds after every picture was taken, and by opening the preview to confirm, but I still don't like the iimplementation. I was looking for some experts around here who might have come across this problem and maybe have proper explanation/solution.
So if you just feel I am using it wrong, or don't see this as a problem, keep it to yourself, you are not helping.!
Today at work, I tried 4 different phones from my colleagues. None of them behaved like my V30. So this must be a bug (SW/HW/driber) or really bad design by LG....
Neither google pixel 2, nor samsung s8, nor iphone X nor some cheap huawei phone (i forgot the model) would discard a picture taken, just because I press home, or open taskmanager shortly after pressing the shutter. They would all continue to store the image. I tried on front and rear camera.
I have this issue as well. It baffled me why pictures would go missing, then figured it out some time ago.
I'm on VS99620d on a sprint phone.
@carlaron I am sorry I couldn't help you.
I have been using my V30 for half a year now. My previous phone was a Moto Z Play and before that a Sony Z5 Compact and iPhone.
I have taken over 5000 pictures over the last two-three years and I have never had any trouble with the V30 in the way you describe.
That said, I don't have the need to quickly shift between apps or "go home" when I take a picture. I wait until it's shown in the mini-display.

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