I installed the drivers in windows vista provided in the walkthrough thread, but odin will not see the phone. I'm using my desktop, this combination worked flawlessly on my windows 7 laptop, RIP.
A few things
First off, make sure you're in download mode (get to via holding the volume down button while turning on the phone), and not Recovery
Try a different USB cable (the official one if you're not using it already)
Try a different port on your computer
Try reinstalling the drivers
Repeat the above several times if need be. It seems like the phone has trouble connecting to the computer for a lot of people.
one thing I hadn't considered is not the micro usb cable, but the EXTENSION cable I was using. be sure only to use the micro usb cable when using odin. thanks, your post made me think of that.
Download pdanet to your windows, and it will come with samsung drivers, worked great for me
Sent from my SCH-I500 using XDA App
the drivers weren't the problem. as my previous post said, it was the extension cable I used, not the drivers.
I always use the usb that came with the phone-- I didn't think it made a difference but does for our fascinate and DX
I just got this tablet a week ago after upgrading from my acer iconia a500 (good tablet, wanted more specs) and i puchased it used from someone. When I plugged it into my computer it would say usb device not recognized when I plug it into my usb 2.0 port, but when I plug it into my usb 3.0 port it would say unknown device. I've looked everywhere for this problem and I still cant find a solution. I tried installing the drivers manually but it would say;
"The inf file you selected does not support this installation"
or when i choose have disk it would say
'the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for x64-based systems
Ive tried installing asus sync and tried plugging it into my old windows xp computer and still doesnt work.
I have unlocked the bootloader with Asus's tool and my device firmware is 9.4.2.28.. and its not rooted (ics 4.0.3)
I thought this tablet would be amazing, its driving me crazy instead
Did you try the universal drivers pack...??
I did, nothing works
Sounds like a PC issue rather than a TP issue.....you tried on another machine?
Sent from my GT-I9300 using xda premium
I had the same issue, turned out to be a faulty usb cable, bought a new one and everything worked right away. Hope that helps.
sj010489 said:
I had the same issue, turned out to be a faulty usb cable, bought a new one and everything worked right away. Hope that helps.
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Click to collapse
Oh ****... Well, have the same issue here too now. It doesn't even make the "plug in" sound on my computer but still can load my tablet with the cable.
Maybe I'll buy a new one too. They are not that expensive.
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
d73805 said:
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
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Click to collapse
have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
Ninjistix said:
have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
Click to expand...
Click to collapse
I've tried multiple computers and multiple cables including 2 OE HTC cables with the odd end. I've restarted the PCs and the phone. I tried with USB de-bugging both checked and unchecked. I haven't updated any drivers but I did install HTC Sync on one of the computers. I would think that even without the proper drivers, I would at least get an error message but I get nothing.
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
Ninjistix said:
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
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Click to collapse
I installed installed a driver package that that was named "HTCDriver3.0.0.007". Nothing registers in the device manager when I plug the phone in. I'll try a factory reset tonite and see what happens.
Also, I sent a message to HTC support this morning, but I didn't get a response yet.
Thanks for the help so far. If anybody's got any more ideas or experience with this, I'd love to hear.
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
Ninjistix said:
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
Click to expand...
Click to collapse
That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
Ninjistix said:
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
Click to expand...
Click to collapse
There's no sound from the PC or phone, but the charging light does come on.
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
Ninjistix said:
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
Click to expand...
Click to collapse
No luck with safe mode. I just ordered a new OE USB cable. It's hard to believe that I have 2 bad cables, but it was cheap enough. I may try the reset also.
d73805 said:
That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
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Click to collapse
Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
masondoctorjt said:
Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
d73805 said:
You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
Click to expand...
Click to collapse
If anyone cares to know, I got a response from HTC. They had me do some tests which I had already done (different cables, different ports, reset the phone), which of course didn't work. They told me to call the service center. The girl I talked to seemed reasonably knowledgeable. She told me that it's very unusual for the port to be bad in such a way that it charges but won't pass data, but that it was not impossible. She checked the serial number and told me that I was on my last day of warranty and if I shipped it that day it would be covered, assuming there is no damage due to owner misuse. So I sent it in.
Assuming they can and do fix it, I'm not sure if they will give me any details as to what was wrong, but I will let everyone know what happened. I saw a few instances online of people having the same issues as me with HTC phones but no one ever seemed to have any solutions.
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
Ninjistix said:
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
Click to expand...
Click to collapse
My Amaze has been fixed under warranty and will supposedly be here tomorrow. I doubt HTC will tell me what the problem was, or whether it was a hardware or software issue.
Thanks for all the help. You'll be hearing from me.
Hey guys, i need some help.
I cant seem to connect my tab to the computer. When i connect it says usb device not recognize. I have already the drivers installed, i tried reinstalling the drivers but still didn't work. This is a weird issue because i was able to connect to my computer just yesterday. Any ideas?
eushaun99 said:
Hey guys, i need some help.
I cant seem to connect my tab to the computer. When i connect it says usb device not recognize. I have already the drivers installed, i tried reinstalling the drivers but still didn't work. This is a weird issue because i was able to connect to my computer just yesterday. Any ideas?
Click to expand...
Click to collapse
One reason you can get "device not recognized" is if your USB cable is going bad. Cheap aftermarket cables don't have good strain relief and can cause one of the data wires to break. If it was recognized yesterday but not today, there's a pretty good chance the cable's bad.
maybe try a different port on the back of the pc.
redhk886 said:
maybe try a different port on the back of the pc.
Click to expand...
Click to collapse
I tried but it didn't work. Anyway, I bought a new cable and everything's fine now. Thanks k1mu!
Sent from my GT-P7500 using XDA Premium HD app
Hello all I have a htc one at&t with a bad USB port that won't connect to any computer. Tested on 10 different computers that all had adb/fastboot, and drivers installed but still will charge. A friends htc one connects with no problems on all 10 computers so i ruled out that it's a user error on the pc side. And yes USB debugging is on and unknown sources is checked. All that comes up is USB connected in the notification bar and the charging light comes on but that's it. I'm trying to get root if possible. Not sure if it can be done with out a computer Cuz I've searched with no solution. Any ideas and or help is greatly appreciated.
Update it showed some light it connected for a while but bugged out and hasn't connected again.
enigma2446 said:
Hello all I have a htc one at&t with a bad USB port that won't connect to any computer. Tested on 10 different computers that all had adb/fastboot, and drivers installed but still will charge. A friends htc one connects with no problems on all 10 computers so i ruled out that it's a user error on the pc side. And yes USB debugging is on and unknown sources is checked. All that comes up is USB connected in the notification bar and the charging light comes on but that's it. I'm trying to get root if possible. Not sure if it can be done with out a computer Cuz I've searched with no solution. Any ideas and or help is greatly appreciated.
Update it showed some light it connected for a while but bugged out and hasn't connected again.
Click to expand...
Click to collapse
Okay, this might be a dumb question on my part, but I did not see it in your post. Did you try using a different usb cable with your
phone?
Yes....... Forgot to add that in lol.