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Hey guys, I did try searching, but if I missed a post please link.
Problem is this: Randomly at the beginning of the week 3G stopped working, and along with that (probably unrelated, but never-the-less...) the phone, when plugged into any computer, would not be recognized ("Unrecognized Device" and under device status is it would say "This device cannot start. (Code 10)"). I did fix the 3G issue, but the phone still won't connect to any computer.
I've tried on computers with and without samsung drivers, with the phone both in and out of debug mode, usb storage both on and off. Currently on my PC it sees that it is a samsung device, but it has the yellow triangle, signifying that it still cannot start the device. Cannot ADB into it obviously, and cannot even get ODIN to see it when in download mode. Yes, I've also tried 2 different cables.
Using Windows 7 on all the computers I've tried it on (don't own anything older unfortunately/fortunately) and currently using ComRom 2 RC 2 PBJ (though this started on ComRom 1.3, and have tried the OTB kernel as well) thoughts?
Thanks guys!
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
bryan901 said:
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
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correct drivers are definitely installed.
hecantbreathe said:
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
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just gave that a shot. new dialog box popped up "usb device not recognized".
I'm probably going to try and go back to stock, but I'm not sure if that is really the issue.
Same thing here.. no idea what to do.. last time this happened I installed/uninstalled drivers until I thought I was going to puke.. even now I'm on a fresh install of Windows 7 x64 with SP1.. so .. this is really starting to suck!! Plug in the device and INSTANTLY "device unknown"... Yeah.. right!
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
landshark68 said:
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
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I will do this promptly and post if there is a success story.. har har!! Thanks for the tip.. we'll see..
/EDIT/ Does nothing... nothing at all.. I hear the sound when USB is connected to Win7 ... then immediately says "unknown device" doesn't even seem to try and pull drivers.. it's almost ready to fly out the window...
/EDIT2/ Well I just got one step closer... I basically uninstalled ALL USB hosts, etc. Restarted, they installed.. then plugged phone in.. recognized, got the "installing device drivers", then FAILED to install... I'm lost.
Now here is the actual message that I am getting, I can only assume OP is too...
Windows has stopped this device because it has reported problems. (Code 43)
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jbarcus81 said:
Now here is the actual message that I am getting, I can only assume OP is too...
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Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
dopepope said:
Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
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I get that message everytime I check usb debugging. Just click OK and everything should be fine.
All I know is that it's out-right ridiculous.. I seriously doubt there is anything wrong with either of our phones since this has worked fine to this point.. I'm just trying to get back to stock using ODIN .. but can't .. I am so frustrated I can't figure it out..
Something interesting here.. I plugged the USB cable into a port and windows said it was an unknown device.. I just plugged the cable in.. bad cable issues??
I have been attempting to fix this very problem for weeks. Nothing has worked. It won't even recognize the phone in Recovery or Download mode (Odin or Heimdall). I'm getting tempted to request a phone replacement.
For me it started right after I installed blackberry drivers on Win7 x64. Does anyone else have this in common? Maybe recently installed other USB drivers? Perhaps the problem and the install are mere coincidence? Anyway I ordered a new USB cable so I'll give that a try.
Also, has anyone trided naven's format utility? I'm starting to think this may be the signs of the USB port dying.
I wonder.. will there be an issue for service if I have a rooted phone with custom rom installed? That's the only issue right now about sending the phone back.. and the more I think and mess around with it.. if I hold the plug snug in the phone and wiggle the cable some, I can connect and disconnect... I think my cable is messed up ...
I think I have my issue resolved... Usb cable is bad... My buddy has the same cable end to his phone charger and it will charge my phone... And now my cable won't even do that... Need to find a usb cable to verify but it seems these cables are very sensitive... Check your cable OP...
Sent from my SCH-I500 using XDA App
I will update on if my issue is fixed when I get my usb cable on wednesday. Fyi, the samsung cable is available on amazon with prime shipping for around $2-3.
Sent from my SCH-I500 using XDA Premium App
Just picked up a USB cable from Walmart .. not a bad deal and guess what? Fixed 100% ... Was a bad USB cable. Never again will I use the Samsung USB cables.. only lasted about 3 months.. LoL.. All fixed!!! YAY!!!! OP - I think you will be all set as well once you get your new cable..
Replaced the cable and I still have the error. =(
I'm not sure what else I can even try...
EDIT: Fixed it. Uninstalled all USB drivers from my system and let windows reinstall them. toggled USB debugging on the device and mock locations on and it works. What an odd problem..
I Also solved this issue with a new cable. I had tried a different cable and still had the same problem.
So I wasted much of two days troubleshooting. Finally arranged for a warranty replacement but still had the same problem. I was getting ready to do a clean installation of windows and it struck me. Try a new cable, even though the two cable test ruled that out.
I figured that was worth a try before rebuilding windows.
The new cable fixed the problem. The 2 cable test should have revealed this. It's possible I had two issues and the warranty replacement and the cable fixed it.
Sorry that a second cable didn't fix the problem for the person above me.
Sent from my SCH-I500 using XDA Premium App
I just moved and the comcast guy came over to hook up my internet. I know he was messing around with my computer because he told me he was having problems with it. When he left I went and plugged my phone into the usb and didnt get the option to connect to the Mac. Has this ever happened to anyone and does anyone know how to fix it? Before he came I used my Sprint hotspot on the computer, could that cause a problem also? I want to flash roms again haha!!
bslim11 said:
I just moved and the comcast guy came over to hook up my internet. I know he was messing around with my computer because he told me he was having problems with it. When he left I went and plugged my phone into the usb and didnt get the option to connect to the Mac. Has this ever happened to anyone and does anyone know how to fix it? Before he came I used my Sprint hotspot on the computer, could that cause a problem also? I want to flash roms again haha!!
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I'm not familiar with Macs, other than FreeBSD OS X is based off of. Hot spot shouldn't have any impact on the connection.
I know its a basic step, but have you tried restarting both the phone and the computer? Sometimes both computer and phone can become finicky to auto detecting the USB connection.
If you've already restarted both and still have the issue, I don't think you need any drivers for the Mac OS X, should be able to use adb directly from the terminal?
Another place on the EVO 3D to check for settings, Settings -> Connect to PC. You can change the default behavior and also make sure its still toggled ON to prompt when connected to a PC (Mac, same thing).
Sorry the suggestions are very elementary, there really shouldn't be too much of an issue around this type of basic USB connection. Hope the suggestions help resolve the issue!
get windows
warmfrog said:
get windows
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No but it will steal your privacy, security, usefulness, productivity, ease of use, and testicles!
Sent from my PG86100 using xda premium
Reset both. Make sure to unplug the usb from the computers usb port.
My vibrant usb no longer works, Phone charges and detects usb cable (option to mount) but my PC doesn't show phone in device manager...
I've tried cleaning usb, multiple usb cables, and different PC's!
Has anyone had problems like this before? I find it hard to believe out of the blue my usb hw failed... Hoping this is some how fixable... because I need odin access to the phone
any help would be appreciated, thanks
make sure you have drivers?
http://forum.xda-developers.com/showthread.php?t=728929
Yes, I've tried new and old drivers making sure to properly remove them before trying the other... Problem is even if drivers weren't installed Device manager would indicate a unusable or unrecognized device? all PC's i've tried don't indicate any device connected.
My other vibrant works fine on all PC's only my Gf's is having a problem...
Could be usb failing I had to send mines in 2 weeks ago and they replaced the usb at no cost. Just make sure you call the galaxy s support if you plan on sending it in to fix. I got ny phone back within 4 days.
Sent from my SGH-T959 using Tapatalk
Going to call Monday thanks for the info
Sent from my T959 using xda premium
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
d73805 said:
I have a stock Amaze which I bought used. It charges fine through the USB but I can not mount it to my PC.
The PC does not acknowledge the phone at all and the phone does not acknowledge the PC at all, It just begins charging. I asked the previous owner, but he says that he always used a card reader and never tried accessing the phone through the USB port.
Has anyone run into this?
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have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
Ninjistix said:
have you tried all of your usb ports.. and also maybe checking to see if you have the htc usb drivers installed.. or if they are upto date.. and about uninstalling all of your usb drivers.. restarting your pc and trying again... or checking if the phone can mount to another computer just to make sure its not your computer..?
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I've tried multiple computers and multiple cables including 2 OE HTC cables with the odd end. I've restarted the PCs and the phone. I tried with USB de-bugging both checked and unchecked. I haven't updated any drivers but I did install HTC Sync on one of the computers. I would think that even without the proper drivers, I would at least get an error message but I get nothing.
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
Ninjistix said:
you need to install the htc usb drivers for the phone to be recognized by your computer.. open device manager and go to usb settings.. plug your phone it to see if it registers on the device manager.. after you installed the htc usb drivers (you don't need htc sync thats for updating and backing up sense)... if anything you can try to factory reset your phone..
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I installed installed a driver package that that was named "HTCDriver3.0.0.007". Nothing registers in the device manager when I plug the phone in. I'll try a factory reset tonite and see what happens.
Also, I sent a message to HTC support this morning, but I didn't get a response yet.
Thanks for the help so far. If anybody's got any more ideas or experience with this, I'd love to hear.
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
Ninjistix said:
dose your computer make any sounds when you connect the phone to it? and where did you get those drivers from? you might want to uninstall them and install the ones that come with hasoon's AIO toolkit.. or get them directly from the htc website
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That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
Ninjistix said:
when you install and uninstall drivers from the computer normally your suppose to restart the computer and the device.. and dose your computer make a sound when you plug your phone in? and does the charging light on the phone come on?
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There's no sound from the PC or phone, but the charging light does come on.
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
Ninjistix said:
if the light comes on the device is connecting to the computer.. if there's no sound the device isn't being recognized by what your plugin it into.. there could be one issue with the usb drivers on the computer and or something wrong with the usb port of the phone.. do you have another phone to connect it to the same cable.. using the same usb port on the pc to see if that phone gets recognized by the computer...? if it does then there's a problem with your phones usb port.. if it doesnt then it might be the cable or the usb port.. do the following un-install all of your usb drivers.. even the htc one.. restart your computer in safe mode with networking and then re-install the drivers and then plug in the phone to test it.. or you can boot the phone into bootloader by removing the battery from the phone then re-inserting it and power on the phone by holding volume down and power till the phone boots up.. go to fastboot and see if the phone recognizes the usb from there...
i still think the main issue here is driver related though.. maybe you have a virus on your computer messing with the drivers or firewall or antivirus or something.. but try the safemode with networking first before anything else...
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No luck with safe mode. I just ordered a new OE USB cable. It's hard to believe that I have 2 bad cables, but it was cheap enough. I may try the reset also.
d73805 said:
That driver actually did come from hasoon. The only thing available from the HTC site was Sync and a tethering driver, which I tried both.
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Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
masondoctorjt said:
Unfortunately to me it sounds like a messed up usb port in your phone. I have a moto defy that got water in the USB port and same problem now. It charges, but is not recognized by the computer in any way. No matter what computer, drivers installed or not, my amaze is always recognized somehow, when I plug it into a computer.
Sent from my HTC_Amaze_4G using xda app-developers app
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You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
d73805 said:
You're probably right. I would think that if it were connecting I would get some sort of message from either the phone or the PC.
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If anyone cares to know, I got a response from HTC. They had me do some tests which I had already done (different cables, different ports, reset the phone), which of course didn't work. They told me to call the service center. The girl I talked to seemed reasonably knowledgeable. She told me that it's very unusual for the port to be bad in such a way that it charges but won't pass data, but that it was not impossible. She checked the serial number and told me that I was on my last day of warranty and if I shipped it that day it would be covered, assuming there is no damage due to owner misuse. So I sent it in.
Assuming they can and do fix it, I'm not sure if they will give me any details as to what was wrong, but I will let everyone know what happened. I saw a few instances online of people having the same issues as me with HTC phones but no one ever seemed to have any solutions.
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
Ninjistix said:
i'm not shocked that htc wasn't able to help... 75% of the time the people working tech support don't know anything they always read "steps" to fix certain problems from their database... **** i learned so much about computer's from google its not even funny... i don't call tech support unless "google" cant find a solution.. lol
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My Amaze has been fixed under warranty and will supposedly be here tomorrow. I doubt HTC will tell me what the problem was, or whether it was a hardware or software issue.
Thanks for all the help. You'll be hearing from me.
I just got my AT&T One X+ last night and for the life of me I cannot get it to work with my laptop. I have Windows 7 x64. I have tried installing just the HTC drivers and also HTC Sync (after uninstalling drivers) but when I connect my phone via USB, nothing happen. It only charges.
Any suggestion or advise?
use pdanet: http://junefabrics.com/android/
the device use MTP protocol, u see it as device at your explorer
skdubg said:
use pdanet: http://junefabrics.com/android/
the device use MTP protocol, u see it as device at your explorer
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Just tried it. No luck. Nothing happens when I connect my phone. It doesn't show up anywhere.
Did you turn development mode on at all?
Sent from my HTC One X+
Andrew149 said:
Did you turn development mode on at all?
Sent from my HTC One X+
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Yes, development mode is turned on and so is USB Debugging. I turned if off and still the same thing.
Can you run command line if you have usb debugging enabled? Aio toolkit also can do it
Dottcent said:
Can you run command line if you have usb debugging enabled? Aio toolkit also can do it
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I have not tried doing anything. All I need to do is connect it to the computer to copy some music. Why do I have to go through all these hoops, did I just purchase an iOS device?
ajamils said:
I have not tried doing anything. All I need to do is connect it to the computer to copy some music. Why do I have to go through all these hoops, did I just purchase an iOS device?
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Just trying to be of assistance
Dottcent said:
Just trying to be of assistance
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I understand. I'm just getting frustrated. This is my first non-Samsung device since I came to Android world and already missing my Note . First the locked bootloader and now a simple task is giving me issues.
Odd question, but have you tried using a different micro usb cable/different port on your computer? Also, does the phone popup a "USB Connected" notification when you connect to the computer? You might try looking in Device Manager on your computer to see if the phone is showing up as an unknown device which would indicate a driver issue. Also make sure you've restarted your computer after installing the drivers just in case.
Got it working. Usb cable was the issue. The cake that I was using only charged the phone and did not transfer any data and that's why I wasn't getting any popup on Windows when I connected the phone.
Sent from my HTC One X+ using Tapatalk 2
ajamils said:
Got it working. Usb cable was the issue. The cake that I was using only charged the phone and did not transfer any data and that's why I wasn't getting any popup on Windows when I connected the phone.
Sent from my HTC One X+ using Tapatalk 2
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Glad you got it working, I've had similar issues with mini usb cables in the past. That kind of **** is always the most annoying to figure out >.<
NasaGeek said:
Glad you got it working, I've had similar issues with mini usb cables in the past. That kind of **** is always the most annoying to figure out >.<
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It was very weird, I have never seen a microUSB cable before that only charges and does not pass any data.
Sent from my HTC One X+ using Tapatalk 2
sorry for the dead tread revival, but I'm also having this issue. USB debugging enabled, and I tried using both the OEM usb cable and another one, both are in like new condition and both have been used to transfer data in the past without issue... i've already tried rebooting the phone and the pc, any other suggestions please?
NoobDude said:
sorry for the dead tread revival, but I'm also having this issue. USB debugging enabled, and I tried using both the OEM usb cable and another one, both are in like new condition and both have been used to transfer data in the past without issue... i've already tried rebooting the phone and the pc, any other suggestions please?
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If you are sure that cable is good, do the following:
- Uninstall all HTC related drivers from your computer.
- Restart computer
- Install HTC Sync (latest version). You can uninstall it later and leave the drivers.
- Restart your computer.
- Plug in your phone.
Hopefully, that should fix the issue.