amazfit GTR 47mm probably bricked... - Amazfit

Dear all , just to share my issue (to reduce the risk for others to have the same ..) and maybe find somebody providing me some suggestion
after more than one month of use and having more problems than usual to have a GPS localisation ,
the watch is now always showing the message : Please open the App, and select "check for update" on the watch device page to continue the update"
Unfortunately , even if the watch is BT visible , BT paired , it is not any more visible to AMAZFIT nor to MI-FIT apps , and when I try to "find the watch" , after a while it appears a message : "connection impossible, please reset your watch and try again"
The watch does not show any menu , buttons are just reacting activating the display , even switching off and on the watch....but after few seconds of the logo " AMAZFIT"....again the message " Please open....." as wrote:
I believe it is lost.....but if some smart Guy has any suggestion , I'll try !!!
Thanks !!!

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I played with notify&fitness several times changing FW, resources, GPS firmware, fonts etc. Never had any problems with my GTR even if "Please open the App, and select "check for update" on the watch device page to continue the update" message appeared. All I had to do was to renew update process again within notify&fitness app.

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calzone123 said:
I played with notify&fitness several times changing FW, resources, GPS firmware, fonts etc. Never had any problems with my GTR even if "Please open the App, and select "check for update" on the watch device page to continue the update" message appeared. All I had to do was to renew update process again within notify&fitness app.
Click to expand...
Click to collapse
thanks for your comment, the problem here is the watch is not synchronized anymore with notify&fitness, so no way to repeat the update.....any other suggestion ??
thanks again

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I have the sane problem
I did the same thing and I have the same problem. That's because I was not even 24h with my amazfit gtr

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carfaelm said:
I did the same thing and I have the same problem. That's because I was not even 24h with my amazfit gtr
Click to expand...
Click to collapse
.......and did you find anyway to find a solution.....is yours still bricked ?

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I think, your firmware and your res are not the suite version together. Now you have to connect your GTR with Notify and Fitness and install a couple res and firm. After that I think your GTR will be ok.
If you need I will send you firmware and res (version: 1.3.4.05)

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I found a solution my friends!!!!
1) turn off bluetooth
2) turn off the watch
3) Uninstall notify & fitness
4) uninstall amazfit
5) restart the smartphone
6) turn on bluetooth
7) install from google play the amazfit app
8) turn on the watch
9) the app finishes setting the watch
Regards
---------- Post added at 10:44 AM ---------- Previous post was at 10:41 AM ----------
chienkd said:
I think, your firmware and your res are not the suite version together. Now you have to connect your GTR with Notify and Fitness and install a couple res and firm. After that I think your GTR will be ok.
If you need I will send you firmware and res (version: 1.3.4.05)
Click to expand...
Click to collapse
No my friend. Is needed the amazfit App for finish instalation

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carfaelm said:
1) turn off bluetooth
2) turn off the watch
3) Uninstall notify & fitness
4) uninstall amazfit
5) restart the smartphone
6) turn on bluetooth
7) install from google play the amazfit app
8) turn on the watch
9) the app finishes setting the watch
Regards
---------- Post added at 10:44 AM ---------- Previous post was at 10:41 AM ----------
No my friend. Is needed the amazfit App for finish instalation
Click to expand...
Click to collapse
Dear Carfaelm
I followed step by step your precious instructions , but Amazit si not finding the GTR...; let me check if my situation is the same you had :
a)after step 6 , did you manually paired the GTR with the BT of the phone ?
b) was your watch , after the turn on phase, showing the message"Please open the APP........." or was showing other conditions ?
thanks again

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tower5 said:
Dear Carfaelm
I followed step by step your precious instructions , but Amazit si not finding the GTR...; let me check if my situation is the same you had :
a)after step 6 , did you manually paired the GTR with the BT of the phone ?
b) was your watch , after the turn on phase, showing the message"Please open the APP........." or was showing other conditions ?
thanks again
Click to expand...
Click to collapse
c) on the bottom of Amazfit app page , appears : " impossible to associate , RESET the watch "ù
the problem that there is no way , for me , to RESET !!! watch is not giving any option to reset , and no App talking with the watch !!

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chienkd said:
I think, your firmware and your res are not the suite version together. Now you have to connect your GTR with Notify and Fitness and install a couple res and firm. After that I think your GTR will be ok.
If you need I will send you firmware and res (version: 1.3.4.05)
Click to expand...
Click to collapse
Dear
thanks for your support , but the main issue is the Notify and Fitness is not able to sync with the watch , so no connection....
if you have any other suggestion....more than welcome !!!!
Thanks

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tower5 said:
Dear
thanks for your support , but the main issue is the Notify and Fitness is not able to sync with the watch , so no connection....
if you have any other suggestion....more than welcome !!!!
Thanks
Click to expand...
Click to collapse
Well. The essential application is AMAZFIT.
I suggest trying another smartphone (I did this test and he recognized my GTR)
Another option would be to use the Mi Fit app. In this case, try using Mi fit to recognize GTR, then open amazfit.
I repeat: The key application is AMAZFIT. Do not freak out! If you do not brick your smartwatch, it will work again.
---------- Post added at 12:29 PM ---------- Previous post was at 12:24 PM ----------
I'm thinking here: Try clearing your entire smartphone cache or use another device. you may need to force clock detection manually through the amazfit app

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carfaelm said:
Well. The essential application is AMAZFIT.
I suggest trying another smartphone (I did this test and he recognized my GTR)
Another option would be to use the Mi Fit app. In this case, try using Mi fit to recognize GTR, then open amazfit.
I repeat: The key application is AMAZFIT. Do not freak out! If you do not brick your smartwatch, it will work again.
---------- Post added at 12:29 PM ---------- Previous post was at 12:24 PM ----------
I'm thinking here: Try clearing your entire smartphone cache or use another device. you may need to force clock detection manually through the amazfit app
Click to expand...
Click to collapse
Thanks , your support is important !! but here it seems now clear to me that I need to find the way to perform an HARD RESET of the GTR ...Amazfit App seem to detect the GTR , but in the same time of the detection it appears the request of a RESET .....I was wondering who could know a way to generate an HARD reset with a combination of actions on the push buttons....or similar

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If every other solution fails simply wait for the watch to discharge. It causes hard reset on mi bands so maybe for GTR too.

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calzone123 said:
If every other solution fails simply wait for the watch to discharge. It causes hard reset on mi bands so maybe for GTR too.
Click to expand...
Click to collapse
thanks; it was my thinking......the same message....still the same problem .....
apparently no way to perform a MANUAL HARD RESET...... really strange....
I was even looking how to put the watch in boothloader status ....Even for this....at the moment....no way .....
ok....let"s see ...still smiling !!

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tower5 said:
Thanks , your support is important !! but here it seems now clear to me that I need to find the way to perform an HARD RESET of the GTR ...Amazfit App seem to detect the GTR , but in the same time of the detection it appears the request of a RESET .....I was wondering who could know a way to generate an HARD reset with a combination of actions on the push buttons....or similar
Click to expand...
Click to collapse
dear.
With me it was not necessary to do a hard reset. Once the app found GTR, it completed the installation. including already with the display always on feature. take it easy, explore the ways the app and watch connect. I'm afraid hard reset won't be easy. you might need to look for some amazfit-like apps like mi fit. I don't know what I could be doing wrong for not having done it yet, but don't despair. you don't bricker your gtr

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chienkd said:
I think, your firmware and your res are not the suite version together. Now you have to connect your GTR with Notify and Fitness and install a couple res and firm. After that I think your GTR will be ok.
If you need I will send you firmware and res (version: 1.3.4.05)
Click to expand...
Click to collapse
could you share us that firmware pls ?

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carfaelm said:
dear.
With me it was not necessary to do a hard reset. Once the app found GTR, it completed the installation. including already with the display always on feature. take it easy, explore the ways the app and watch connect. I'm afraid hard reset won't be easy. you might need to look for some amazfit-like apps like mi fit. I don't know what I could be doing wrong for not having done it yet, but don't despair. you don't bricker your gtr
Click to expand...
Click to collapse
Dear
thanks again , I appreciate your comments , it is thanks to these contributions I'm sure I'll find the way... !!
the problem is that the App does find the GTR , but REFUSE to connect , showing a popoup message with this TEXT ( approx) " Impossible to connect , your device need a factory reset - do it and try again " and the message ask me even to confirm to have " understood" ; this message is not the message that is delivered when the app is not finding ANYthing... ; effectively the Phone is finding the AMAZIT GTR and I can even PAIR the phone with the AMAZFIT GTR , but I do not find the way to obtain any communication with any app , so no way to perform any installation ......; I tried Amazfit app , M- FIT app , ...and so on
this is the why I'm looking to find the way to perform a factory RESET in a manual way ( not using any app because no APP is communicating with the watch !!)
The watch uis visible to the Bluetooth , I even can identify its MAC address : DC:B5:66:63:22:B5 but I do not know which app can connect to the GTR to let me perform the RESET
The phone is always showing the message " Please open the APP to ........perform the update" but not connecting==> no update !
Again, thanks again for any suggestion

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I honestly can't think of an immediate solution. but I'll keep trying to help researching other solutions

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what is the version of your amazfit app? the one i used and it worked out is the 3.4.1 algorithm 1.1.14

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carfaelm said:
what is the version of your amazfit app? the one i used and it worked out is the 3.4.1 algorithm 1.1.14
Click to expand...
Click to collapse
The versione is 3.4,2 date 21/09/2019
...where could I find the 3.4.1?