Related
****, did not see the other thread, close please.
Please, enough already. What's the point of creating another thread... particularly one accomplishes nothing.
Sent from my SPH-D700 using Tapatalk
Really another thread on this??? You couldn't bother to read the other 20 that are about the same thing???
Mods please close.
Sent from my MB860 using xda premium
****, my bad, i did not see the other one.
you know i bought a samsung galaxy tab 10.1 a few weeks ago and then found about the transformer prime. It looked really nice and it was the first tegra 3 tab, so i returned the tab 10.1, thinking i'll just pick up the transformer prime.
that was then and i am still waiting. lol
seeing as how the release date has come under question so many times, then reading numerous articles about quality control and wifi issues... i am starting to have second thoughts.
its clear that Asus doesnt have their business channel and distribution under proper control. The lack of communication between consumers, retailers and Asus is disturbing.
This is where you appreciate the structure a company like Apple has for example.
Anyway, i am patiently waiting just like all of us here and hoping for the best. Hopefully this Christmas I would have a new toy to play with.
Again, but this time the user was Asus_usa. I didn't contact them first. They stated that they wanted to replace my tab then have me send them the old one. They said they want to R&D it to figure out the reboot and freezing issue. I've already returned my tablet, but anyone with that issue should contact the above user. The email they gave as well was ta[email protected]
If it's legit I appreciate the effort on their part
Sent from my Galaxy Nexus using Tapatalk
pyro6128 said:
Again, but this time the user was Asus_usa. I didn't contact them first. They stated that they wanted to replace my tab then have me send them the old one. They said they want to R&D it to figure out the reboot and freezing issue. I've already returned my tablet, but anyone with that issue should contact the above user. The email they gave as well was [email protected]
If it's legit I appreciate the effort on their part
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I was PMed too and sent a log tool and have been sending logs to someone from their dev team in Taiwan just got a update from him that they will be contacting me because I have a "special" Prime hopefully its special enough that they swap it out for a new one for me
I wonder if this isn't the first step towards reaching some kind of resolution to this whole mess. ASUS does need to know exactly what's going on before they take any actions at fixing anything.
Sent from my Transformer Prime TF201 using Tapatalk
Seriously despite all the stuff happening what a great company.
wow, if this is legit that would be awesome, get a brand new (hopefully bug free) tablet before you have to send yours in. good luck.
clouds5 said:
Seriously despite all the stuff happening what a great company.
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Click to collapse
This is what I've always thought.
Sent from my Transformer Prime TF201 using Tapatalk
If this is legit
"HEY ASUS, MY HDMI IS BROKEN, FIX IT!!!"
or some guy who's telling everyone he works for Asus so he could steal yours...
David522d said:
If this is legit
"HEY ASUS, MY HDMI IS BROKEN, FIX IT!!!"
or some guy who's telling everyone he works for Asus so he could steal yours...
Click to expand...
Click to collapse
Didn't you read the OP? ASUS is sending a unit first, then the OP has to send his. It's all about reading comprehension...
Sent from my Transformer Prime TF201 using Tapatalk
ASUS is a good company, like the rest if us, they just have an occasional ugh lol. Good luck and ibhooe sth good comes of all this
Sent from my Transformer Prime TF201 using Tapatalk
IMO this is a huge step for an electronics manufacturer. lets not make huge fanfare out of it with stupid requests or they'll be reluctant to continue.
Spidey01 said:
ASUS is a good company, like the rest if us, they just have an occasional ugh lol. Good luck and ibhooe sth good comes of all this
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
ibhooe sth good comes of all this too!
keep us posted. Especially on wifi, BT, and GPS. or if they modified the back in anyway for you.
Willing to bet they had a bad batch out of manufacturing or something. This happens sometime.
Honestly, I have been using Asus products for a long time and have always been happy with them. They have not been in the business of making consumer products for that long. I think they really want this to be a great product and have everyone happy.
This is why the encrypted, locked bootloader was such a surprise and disappointment considering they started as a brand known only to system builders.
Well, Asus must not be reading anything I am writing, including the ticket on their website I sent 2 days ago.
I have "Serial Number Unknown" and cannot update my prime. I filled out a Tech Ticket on asus.com, registered it, did all of that.
Anyways, Asus is running out of time, if they are not going to respond to my tech ticket by the end of the day, I am returning it after work.
I have been extremely unhappy with Asus. Their misinformation everytime someone calls them. The fact they keep denying that ICS 4.0 was released and we are already getting 4.03, the fact that mine has "Serial Number Unknown" and Asus will not respond to me.
Why should I give them $500 if they dont appreciate me enough to try to help me? They wont respond to my ticket? This is ridiculous and I am basically laughing at all of you calling Asus a great company.
HAVE YOU EVEN BEEN READING WHAT IS GOING ON ? Asus has handled all of these issues as poorly has possible. They are denying 4.0 was released and telling us "Serial Number Unknown" users to just wait, there is no updated firmware. Yeah, wait until we cannot return it?
What about the way the GPS issue was dealt with? Dont get me started on how long people have waited for their tablet to be serviced.
I can understand if you like Asus, but to say they are a great company may have been true before the Asus Prime release, but since then they have got to be have the worst Customer Service I have ever seen.
Well, using that email:
[email protected]
I sent them this:
Hello,
I'm looking for support for with my Transformer Prime. The errors I have experienced are as follows:
It has an unknown serial number preventing me from receiving any OTA updates.
It has rebooted randomly 3 times.
The screen has scrambled leaving horizontal lines with unreadable text while browsing until the tablet screen was turned off and turned back on.
Wifi turns off commonly while the tablet is idle.
Wifi plus bluetooth connected at the same time slows down the tablet to 300 kbps (kilobits) download connection speed.
Problems with certain apps which force close (that other people do not have problems with).
I do not want to return this tablet to Best Buy, but if there is no fix for it within the next 8 days (amount of time I have to return it) I will be forced to do so as this is not what I paid for.
Thank you. Awaiting your response,
Click to expand...
Click to collapse
Would be nice if they respond...
I got the pm as well requesting some info about my issues and my tablet S/N. I replied back to it but have not heard back since then. For me time is very important if I don't hear something today, I will be returning my TP because right now it is just an expensive paper weight.
ramtripper said:
Well, using that email:
[email protected]
I sent them this:
Would be nice if they respond...
Click to expand...
Click to collapse
I registered my device, then used their Tech Ticket or whatever option to let them know my problems. It uses my Serial Number, Build Number, etc in the email. So they know everything about my Prime.
They have not responded, and I dont expect them to meet their 48 hour response window at all, as others are having the same problems.
I am returning, and probably buying something later from a different company. I know everyone here loves Asus, and many think they are a "great" company. But my experiences so far, personally, plus everyones I am reading and hearing on forums like these, have been so disappointing.
I am a 6th Grade School Teacher and nobody understands patience any more than me. Asus is really trying my patience with them, thus, I am not comfortable giving them my money. If they are not going to help me with a simple software problem, "Serial Number Unknown, which has been an issue for people since the middle of December, then what are they going to do when I have a hardware issue and have to send it in?
I gave Asus a chance. I wanted to buy a Prime, I want to keep my Prime, I actually really like it, but my problems are ignored, and I am going to ignore Asus with my money. Sorry!
This has been good for me and my students because I have been very open about these issues with them. I was so excited to get the tablet, I showed it to them. I brought it to school, let them play with it, they thought it was "awesome." Now I have been explaining the aftermath, cannot update, all the issues others are having. I am trying to teach them to stand up and not simply "accept mediocrity."
We also have only spent a few minutes at the end of the day on this, but I was going to use the tablet with them in class since HDMI out could go straight into my LCD Projector. I had to explain why they wouldn't see the tablet anymore.
If you have a problem with your TP, SIGN ON THE DOTTED LINE! Thanks
http://www.change.org/petitions/jon...-fix-or-replace-transformer-prime-model-tf201
Mine is arriving on Monday. God ASUS screwed up this time. I hope I am getting a good batch. I have never bought any Asus computer products because I can always buy lenovo products.
Sent from my Galaxy Nexus using xda premium
David522d said:
If this is legit
"HEY ASUS, MY HDMI IS BROKEN, FIX IT!!!"
or some guy who's telling everyone he works for Asus so he could steal yours...
Click to expand...
Click to collapse
Learn to read before trolling
Sent from my GT-N7000 using xda premium
According to some sites the prime has been discontinued.
Hoping this isn't really the case.
And I cannot post outside links.
Sent from my Transformer Prime TF201 using Tapatalk
Sent from my DROID BIONIC using Tapatalk
Oh rly?
Sent from my SAMSUNG-SGH-I727 using XDA App
How are you going to throw out a statement like that and not even post these sources?????
False..lmfao. try again buddy.
My face? It is currently in my palms.
Asked by the OP to post this... remember, don't shot the messenger.
http://www.excaliberpc.com/610469/asus-eee-pad-transformer-prime.html
*Edit*
I have no idea why... can't watch the video, and I still haven't seen where is says it's discontinued... OHHH.... he's talking about the availability to purchase it... Dude, that probably just means they are out of stock!
It also says "or vendor". They're probably not able to get their hands on stock right now
Well, when I went to Best Buy to get my TFP replaced, she said that they couldn't replace it, because the particular model Grey TF201 32GB had been discontinued. Then she did an OMS and was able to send a new one to me. So I don't know. It's possible. But if it is. Asus owes us all New TF700t.
There's talk of this over at transformerforums also, I personally don't think it's true. Although if Asus is getting back the majority of the Primes sold as RMAs it might be their only choice.
My guess is that they'll fulfill their orders and then stop production of it and attempt to address the issues, allow a swap with the new one for those who have already bought it and then gut the old ones and put the the insides into the new casing and maybe sell them for a slightly discounted price.
Obvious this is just a theory, but I would like to see thi happen.
Getting the same thing at a much larger retailer: Newegg.
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230219
well damn..
It doesn't make sense for them to skip a whole price point, having the original transformer at $400, the Prime at $500 and the TF700 at $600. I'm betting this will discontinue this particular model, and replace it with the Prime+ or something like that which is just the Prime, but with the back casing from the TF700 to solve the wifi/gps issues.
Returns cost them money
Maybe they just don't want the hastle and expense of all the returns.
my second prime seems ok (just received 2 days ago) but hearing this news, what will it mean to those who keep it? Is it better to return it and wait for the new one or keep it and hope Asus will still support us and continue to update the original prime's software 6 months from now? I only have 1 week left to return....
Ok, I asked them on their wall on Facebook if it really was being discontinued (the official ASUS page on Facebook) and this is what I got in reply:
ASUS
Nothing but false rumours. -Mark, ASUS
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Click to collapse
This should put the rumours to rest, I think.
mazjohn said:
my second prime seems ok (just received 2 days ago) but hearing this news, what will it mean to those who keep it? Is it better to return it and wait for the new one or keep it and hope Asus will still support us and continue to update the original prime's software 6 months from now? I only have 1 week left to return....
Click to expand...
Click to collapse
Pretty much always better to wait for a new anything, if you have an alternative till then.
Asus should support it as far as updates for a while, they are even updating the original. Why wouldn't they?
Wasn't it reported Asus admitted it has a design compromise and removed GPS from the specs on some ASUS sites?
MAybe shipments are delayed as they are removing GPS from the box label?
Or are they going to change the design slightly to allow it to work better, who knows...
From a resale point of view it may drop in value quicker than normal.
Possibly a tweaked current model design,
won't be long till the iPad 3 is out and also the enhanced hi-res Prime.
Then Windows 8 transformer type tablets will hit with a big impact.
But today the Prime is still selling at a premium on eBay .
aww.... is that true and official?
avinash60 said:
Ok, I asked them on their wall on Facebook if it really was being discontinued (the official ASUS page on Facebook) and this is what I got in reply:
This should put the rumours to rest, I think.
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Click to collapse
Dude, WIFI being bad before the release was also FALSE RUMORS. Guess what? They weren't.
I already sent the letter to ASUS support. I hope to hear something back.
Dear Asus,
I have owned many consumer electronic devices and I must say, the TF201 is hands down the WORST piece of gadget I have ever owned. Nothing about it works and the worst part is, you are reluctant to help us to make it work.
For 10 months, we, the users, have been beta testing the TF201 so that you can develop better, improved products like the 700. We paid over 500 dollars to test products for you and receive no support. We have been through numerous ANR on simple tasks such as web browsing or playing a 2D game. Seriously? Is this what we paid 500 dollars for? Not only that, every subsequent firmware update did nothing to improve the product. Yet asus hasn't done much to help the situation. You provide the users with a half baked bootloader unlock tool that doesn't work for 50% of the users (check XDA). When asked to fix the bootloader unlock tool, ASUS says they dont support unlocking the device and can't do anything about it. Asus requested users to RMA their device to fix the bootloaded issue yet when the users get it back, there had been no change. No issues were addressed. Now we are stuck with a garbage firmware from ASUS that can’t even do the simplest things right and users can't even put a custom ROM to help make our experience better.
Two days ago, you released an OTA for jellybean which failed to update for about half the existing owners. Now when we check for the update, the tablet can't find it anymore and we are stuck with the same crappy 4.0.3 firmware. The devs are going above and beyond to modify the update file so it can work for everyone (check XDA) since asus is too lazy to upload the firmware on their support/download page. I got a question for you ASUS, can you do ANYTHING right? How much do you have to suck to screw up an OTA? I have used many android products from many vendors and NONE of them had nearly as many issues as the TF201. In the dev community it is called the bastard child. Many owners simply sold it at a loss or were successful at trading it at bestbuy for something else since Asus would not support them. You have the courage to charge customer $500+ for such a garbage device yet you provide this level of support? I understand problems happen and users are willing to cope with issues. But the least you could do is support your product by providing us with a functioning bootloader unlocker so the users that are having problems with the garbage firmware can at least use a custom firmware to make it useable again. We paid for this device and we expect some level of functionality such as browsing the web for the money we paid. At the very least, you can upload the new firmware on the support page so users who are having issues downloading the firmware (because some engineers can’t even make a functioning OTA) can at least manually upgrade to 4.1.
Overall, I must say, this tablet has done nothing more than frustrating me. Every time I go to use it, something goes wrong. I hope someone reads this email and feels guilty for charging upwards of $500 to deliver such subpar device to its consumers. At the very least, check out the XDA forum for TF201 and see how much time is being spent by users to simply get a straightforward OTA. Finally, if asus can’t deliver remotely what they promised, they should leave the tablet game for companies that know how to build a decent firmware or OTA.
Sincerely,
A disappointed customer
Given their track record, they will probably ignore it. I dont expect to hear anything back.
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
Your opinion
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
Yuhfhrh said:
I have the same feelings as you, but post this on their facebook page or something if you want it to make some kind of impact. Here on XDA there are what, like 2 Asus marketing employees who occasionally come by?
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Click to collapse
I already posted on their FB page. But they deleted it. So I emailed them directly. I am looking for Jony shi's email address so I can email him personally. I am pretty sure he has no clue how bad the team F'ed it up
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
whycali said:
I respect your right to have an opinion. I actually only come to this developers website to read productive opinions. Your opinion has no purpose here other than to fan the flames of your ire. It's useless for productive people and the moderators should delete your thread.
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Click to collapse
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
eiriklf said:
I thought most people who had issues with the OTA had rooted their tablet and messed with it somehow. To me it seems like asus has made sure the update works for everyone who hasn't done anything to their prime and that it doesn't brick anyones tablet, and it seems many people are able to get their tablet back into a state such that they can install the update. I really don't think we could expect them to do much more.
Also I don't get why the download problems where so terrible, it's still only been two days since the first release and I think most people are able to get the update pretty quickly now.
And also note that not only did they get us jellybean quicker than most other devices, but they also fixed one of the biggest issues with the prime (ANR). The only thing I really am disappointed over is the lack of status updates leading up to the release.
Click to expand...
Click to collapse
I am stock unrooted. My download failed and my tablet can't find it anymore. And ASSUS is too busy watching porn and dont have the time to upload the firmware to their website.
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
Click to expand...
Click to collapse
Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
I am fortunate enough to have been able to unlock my device, but that in itself contains massive risks (I almost bricked mine a couple of weeks ago)
when trying to look for a solution to my partial brick, all I could find were complaint threads. even semi useful threads were full of complaints. this made the task very frustrating.
By all means complain to Asus... but PLEASE enough with these threads and all of the thread jacking that is going on.. I want rid of my prime not because of performance, but because I can't read any thread in any section of the Prime forum without having to hear the same people complaining again and again.
I'm sorry if this seems confrontational, but I have seriously had enough of it!!
P.S. OP, please change the subject of this post to something more relevant like "My complaint letter to Asus ( Yet another complaint thread)"
applesuckz said:
This kind of attitude of being quiet and trying to figure things out by ourselves is why ASUS can get away with it. No one brings it up. TF201 is probably the worst tablet out their for android in its price range and it has been 10 months and there have been no improvements. I am not whining, I am just stating something that is unfair. No matter how much the devs try, they can't unlock the prime unless ASUS does something. And most of us dont have hours to fiddle with something like OTA that should just work. So we SHOULD bring up the issue. I think more people should contact ASUS directly until something is done because clearly we can't solve the problem.
We deserve something better than a paperweight for $500.
Click to expand...
Click to collapse
My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
I honestly don't know what you're trying to achieve here. First of all, this is what, the 14th thousand complaint thread OF THE DAY? We get it, you hate your device. Now be a big boy and sell the damn thing if you're so fed up with it. Second of all, if you want Asus to take your letter seriously, or read it without groaning like I did, don't use phrases like "how much do you have to suck" or "crappy, garbage firmware". If you expect Asus to respond professionally, I'd start by not sounding like a 12 year old boy that had his toy broken.
Jellybean's been out 2 days. TWO WHOPPING DAYS. If you can't access the update now I'd suggest you wait a week or two, because evidently you're not the only Prime user in the world. There are plenty of people who are also attempting to update their device, and mind I point out that many have gotten the new firmware and are quite happy with the result. There's no need to throw a fit simply because you weren't among the firsts in line.
Finally, don't complain about not being able to put custom ROMs on your device. That's not Asus' problem. We all know that unlocking the bootloader and flashing custom ROMs void the warranty. No one forced you to do it, and if you did it and borked your device, Asus has no obligation to fix it for you. I fully understand the risks of tampering with the firmware, and if tomorrow I flashed something new and bricked my Prime, I wouldn't go running to Asus and demand an answer.
I have my fair share of problems with the Prime, trust me. But this forum has brought whining to a whole new level.
sorry fellas i have to agree with op. and im not hatin on asus. i have a nexus seven and two high end asus laptops (though the keyboards are absolute ****) which i love. the prime is the biggest piece of **** ever sold to the american public. i mean really? you bottleneck the device by having horribly slow storage? and a device that is only wifi with **** wifi?
i took mine back to best buy today and recieved a 538 dollar credit. so it was made right by best buy. praise baby jesus that POS is gone and i didnt take a loss.
I wish i could get my money back for this POS from gamestop or asus. I shouldnt have to sell it for a loss because of asuses broken promises and lack of competence.
whycali said:
My point is that this post here is not that thing you claim to want. Nobody here works for asus and nobody here is looking for the opinion of the unhappy user. Its been done to death and is not an original thought.
People dont come to this site (or shouldnt) hoping the manufacturer is here to fix the problems they have.
Click to expand...
Click to collapse
I don't get it. While I do understand that Prime XDA forum is nothing but complaints (I wonder why...), you also have an option to not read any of them. But you continue to reply to majority of them... mock the individual... and say "blah blah blah"... just as useless as many other complaint threads as you put it.
And really?? Gary Key doesn't work for Asus? Asus_Tien doesn't work for Asus??
Same for my.deleate mesage and user....
Inviato dal mio GT-N7000 con Tapatalk 2
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
craigacgomez said:
I actually do agree with whycali... we have too many thread complaining about the device... what is the point? does the number of threads make a difference to Asus?... if you have problems with the device, that's really bad luck, but use an existing thread instead of creating a new one... I rarely read these thread of complaints, but it's becoming really hard to find useful threads...
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Click to collapse
I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
TANIS8585 said:
I agree... I almost didn't buy my prime because of all the negative things that have been said here. Thankfully I decided to make up my own mind and im glad i did. Best thing i have bought myself in awhile.
Thankfully im reporting non of the issue's that everyone else has been. maybe im Lucky or people are just blowing things out of proportion. Ive been using ASUS products for years and Ive never had problems with any of their products.... can't believe that their build quality has went down that much since the last computer i built which is still running fine today.
Click to expand...
Click to collapse
Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
craigacgomez said:
Yes, I love this device... I've had no problems with anything so far... and it's the best device I've purchased...
I don't think their build quality has really gone down... cuz like you I've been using Asus products for a while...maybe it's just one of those devices.... something that every company faces...
Click to expand...
Click to collapse
Well as long as mine works perfectly it doesn't matter what anybody says.... just sad that i come on here to discuss what people are doing with their tabs and what cool things are being done and all i see is negativity.
out of every forum here on xda ive looked at this one for the prime seems to be the worst.
I get that the prime is not perfect and has its flaws, but what i really don't get is why people are upset about OTA problem^^
OTA's are supposed to work for stock devices, if you do stuff like rooting and modding you should be aware that OTAs might not work anymore. Yes even rooting and installing busybox will modify your system and may cause OTA problems.
I personally have no problems with my prime. Happy user since last January. And now it has jellay bean! <3 loving it so far
rosebud said:
Although I agree with the sentiment (I too have a prime) i'm seriously fed up of coming on this forum and seeing people complain.
there are enough complaint threads already.
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Click to collapse
I'm personally fed up with people being fed up at seeing so many complaint threads. Be mad at Asus for selling us a crappy product and not supporting it. This product deserves to have an XDA thread chock full of complaint threads to remind people who see them what a garbage company Asus is.
Guys this is my two cents worth. Purchase your note 7 supplies like cases etc... at a discount price. Wait a few weeks and get the new fixed Note 7 most likely at a discounted price. If the note 7 never comes back then returned the goodies no problem.
I can't wait for my discounted Note 7 fully fixed
Good luck
Sent from my SM-N900P using XDA-Developers mobile app
Wut?
Sent from my SM-N930W8 using XDA-Developers mobile app
Makes absolutely no sense.
Of course it does you think people are gojg to purchase note 7 full price after a massive recal for a major safety issue like going up in flames. No way some incentives are needed to get people back. You will see.
Makes no sense, this also goes to show whats wrong with this generation of entitlement. Samsung does not owe us any type of compensation for what has happened with the Note 7. Stuff happens. If they just so happen to feel generous then so be it but other than that be happy with your phone or go else ware.
hey, think, think, you really believe samsung is going to sell note 7 a the price of a second rate device? come on, be serious
We will see ......I like Samsung and I wiill get one no matter what, I have s Note 3 now but lets face Note 7 for the mass consumer its pretty much dead. It blows up dude that is not jst an antenna problem. It will take a pretty heavy dutty propaganda campaign to turn the tide on this one. Samsung will offer incentives how much its any ones guess but right now you can get cases etc for it at a pretty low price. Check Amazon.
https://goo.gl/XC7koY
The Note 7 recall could change how the public sees Samsung smartphones, and that is arguably the biggest challenge that the company is facing right now.
Read this ar another forum exactly my point.
bselesnew said:
Makes no sense, this also goes to show whats wrong with this generation of entitlement. Samsung does not owe us any type of compensation for what has happened with the Note 7. Stuff happens. If they just so happen to feel generous then so be it but other than that be happy with your phone or go else ware.
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I disagree.
They have put consumers in danger and for some caused injuries and damage. I would say that goes beyond "stuff happens".
For others whose devices have not exploded (like mine) it has certainly cause differing levels of stress and nervousness having the device not knowing if or when it will pop. Im a pretty chill guy but Id be lying if I said it didnt worry me at this point when i charge device. And this whole ordeal has changed how I use my device day to day which is not acceptable.
Then there is samsung asking for everyone to power down the devices and use what exactly in place of it? Not everyone is fortunate to have multiple devices lying around.
Then there is the train wreck of a recall...ive signed up for it and called numerous times and none of the CSRs knows anything and all give different answers which then causes more stress and uneasiness as you have no clue whats going on and clearly neither do they.
Oh and they expect us to drive and drop the defective devices off at drop points. Easy enough for some not for others...me personally im not lifting a finger to drop my old one off anywhere...i have better things to do. You want it...come and pick it up...you screwed it up in the first place.
Then theres the issue of going on an airplane with it...not even going to go there.
Oh yeah.. what about those of us who spent $50+ for ghost armour or similiar things front and back? Of course i have to pay for it AGAIN when i get my new device...whenever the hell that may be. Thats also not acceptable, samsung should be paying for it.
So yeah....your damn straight they owe us, the people who pre ordered and do so every single year and buy multiple samsung devices each year for many years all outright. And in the Note 7s case If I pay $1200 for a device i damn sure do not expect it to blow up in my face...literally
I am the least self entitled person and anyone here who knows me knows thats true but im this case yes I am expecting compensation from samsung for this major screw up.
Stuff happens this is true, but if it was that minor would the US and CAN governments be involved? Highly unlikely.
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---------- Post added at 06:51 PM ---------- Previous post was at 06:46 PM ----------
Tungsten c said:
https://goo.gl/XC7koY
The Note 7 recall could change how the public sees Samsung smartphones, and that is arguably the biggest challenge that the company is facing right now.
Read this ar another forum exactly my point.
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This will absolutely change the publics opinion and trust in samsung....to a massive degree.
Its not the recall thats going to cost them its the loss of trust from the public which equals lost current sales and future sales and in the long run market share. Their market share has already droppef and it will get worse before it gets better.
They will need to bend over backwards with incentives and freebees to get people back to where we were in buying samung products.
This goes well beyond mobile as well...dont think for a second this wont hurt their other areas of interest..TVs,appliances etc
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For informational purpose only how come you paid 1200 dollars for your phone? In US is onky around 650 and hiw come you can't return it and get your money back? Here you can get your money back or get another phone.
I still think once they fix it it wil be cheaper to get one or there will be great incentives.
Time will tell i am waiting a month or two to upgrade to one once the problems are fix.
Tungsten c said:
For informational purpose only how come you paid 1200 dollars for your phone? In US is onky around 650 and hiw come you can't return it and get your money back? Here you can get your money back or get another phone.
I still think once they fix it it wil be cheaper to get one or there will be great incentives.
Time will tell i am waiting a month or two to upgrade to one once the problems are fix.
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Im in canada...and bought it outright..no upgrade.they cost $1050 plus taxes which puts the total cost around $1200
Then i traded my crap locked snapdragon model for a exynos unit (new). I am getting another one...just hasnt shown up yet.
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Where do you gwt the enyos one and how do I know if it will work with my carrier
If the battery was removable this problem will go a way in a second.
Thanks
Tungsten c said:
Where do you gwt the enyos one and how do I know if it will work with my carrier
If the battery was removable this problem will go a way in a second.
Thanks
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Some guys got them on Ebay i bought mine at a store local to me here in Toronto.
Swiftronics
What carrier are you?
sent from my Note 7 or S6
They gave my a free galaxy J5 which I sold for $250 nzd. I feel plenty compensated.
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Sprint or t mobil
Tungsten c said:
Of course it does you think people are gojg to purchase note 7 full price after a massive recal for a major safety issue like going up in flames. No way some incentives are needed to get people back. You will see.
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Then Samsung will have to drop the price or do a bundle to get back buyers.
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Bboy486 said:
Then Samsung will have to drop the price or do a bundle to get back buyers.
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Click to collapse
They will need to both and then some
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I believe the Note 7 its pretty much a done deal. Only people like us that really want the phone will purchase one. Main stream I believe the note 7 missed the station long time ago. On the other hand even died hards like us dont like to give our money away. I have been searching and I will consider something like the moto z force if the price of the Note 7 remains the same. Remember its on a no fly list and will take a while to be removed if ever. Note 7 its a tainted phone untill the day it dies. Its sad but in reality , the bad perception out there will not change.