Black Screen with Blue LED blinking - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello...
My mother was using Samsung galaxy s6 edge.. Then she came to me and asked for help.. I looked at that and saw a blank screen with blue LED blinking... First thing i did was soft reboot (power+volume down) and did it for quite a while... Then I looked at some forums.. They said that hard reset would help and said to do power+volume up... I tried that several times and nothing helped... Screen was not reacting... Back button and app button were on and when i plug the phone in, it was charging... Sometimes the notification sound apears...
Phone has no physical damage and has nothing like unlocked bootloader, root, etc....

Related

Download mode only for a second

Ok, A friend needs to me fix there galaxy note. It will boot to the samsung logo, then to the greener samsung logo, then the screen just goes black. I can get it into download mode, but after like 3 seconds the screen goes black also, and the pc dont reconize the device at all.. if i plug the usb in.
any suggestions, ive never seen this before.
How is your battery? Was the phone rooted? What was done to cause this?
Sounds like a stuck power button. Try tapping the power button quickly a bunch of times. Or try flicking the back of the phone by the power button with your finger.

[Q] HTC One Hard Bricked! Help me please!

I've searched the forums of XDA and I've scoured the internet via google search and found nothing pertinent to my situation so I hope you guys can help! It seems I've hard-bricked my month-old HTC One. Never dropped it or got it wet.. Never even rooted or unlocked the bootloader.. it's completely stock. (I've been waiting very patiently for that 4.2.2 update to roll out for AT&T)
It just went completely dead earlier tonight as I was browsing the Play Store. I've tried to perform a reset by pressing the power button and down volume, but even after a full 60 seconds.. nothing. I've plugged it in the wall and no light comes up in the speaker grill. I've plugged it into my computer and nothing shows up.
Is there any way to fix this through ADB? Is there way to recover my data using ADB or some data recovery program on PC (or Linux)? Or is my best option to just take it back to the AT&T store and start anew? Thank you for your time/help XDA peeps!
lvazure said:
I've searched the forums of XDA and I've scoured the internet via google search and found nothing pertinent to my situation so I hope you guys can help! It seems I've hard-bricked my month-old HTC One. Never dropped it or got it wet.. Never even rooted or unlocked the bootloader.. it's completely stock. (I've been waiting very patiently for that 4.2.2 update to roll out for AT&T)
It just went completely dead earlier tonight as I was browsing the Play Store. I've tried to perform a reset by pressing the power button and down volume, but even after a full 60 seconds.. nothing. I've plugged it in the wall and no light comes up in the speaker grill. I've plugged it into my computer and nothing shows up.
Is there any way to fix this through ADB? Is there way to recover my data using ADB or some data recovery program on PC (or Linux)? Or is my best option to just take it back to the AT&T store and start anew? Thank you for your time/help XDA peeps!
Click to expand...
Click to collapse
Does any lights on the buttons come on ? Will the red light in the speaker grill come on connected to the charger?
I have read somewhere if you put the phone under bright lights then try to boot into the bootloader it will work, Sounds crazy I know but it works for some. Past experience on the HTC is if the battery is super low , like down to 30 % or less it wont come on. Have you tried to connect to a charger and leave it for a few hours then try ?
leesumm said:
Does any lights on the buttons come on ? Will the red light in the speaker grill come on connected to the charger?
I have read somewhere if you put the phone under bright lights then try to boot into the bootloader it will work, Sounds crazy I know but it works for some. Past experience on the HTC is if the battery is super low , like down to 30 % or less it wont come on. Have you tried to connect to a charger and leave it for a few hours then try ?
Click to expand...
Click to collapse
Nope, nothing.. No lights in the speaker grill at all when plugged in. I came across that light sensor trick and held my phone a foot away from vanity lights in the bathroom (should be bright enough right?) and tried to boot into the bootloader.. nothing. My battery was at about 60% when it did this last night. I tweeted HTCUSA and they told me to do a similar thing (put it on wall charger for a couple hours) and yep still nothing.
lvazure said:
Nope, nothing.. No lights in the speaker grill at all when plugged in. I came across that light sensor trick and held my phone a foot away from vanity lights in the bathroom (should be bright enough right?) and tried to boot into the bootloader.. nothing. My battery was at about 60% when it did this last night. I tweeted HTCUSA and they told me to do a similar thing (put it on wall charger for a couple hours) and yep still nothing.
Click to expand...
Click to collapse
I know this sounds stupid, but is the cable good ? The one that came with the phone and charger? Have you tried other cables? Do you have adb set up right on the PC? Tried any adb commands to boot to bootloader? Last resort I can come up with. Have you run an RUU for your model and carrier?
same prob as OP
this same thing is what i am having a problem with this is the second time it has happened to me the first time it froze and i held the power button to turn it off and after about 10 min of holding various button combos it finally came on after holding the power button for a good 5 min.
odie145 said:
this same thing is what i am having a problem with this is the second time it has happened to me the first time it froze and i held the power button to turn it off and after about 10 min of holding various button combos it finally came on after holding the power button for a good 5 min.
Click to expand...
Click to collapse
Usually for the HTC ( well my experience). Holding the power button with the volume down button at the same time for an extended time, the lights at the bottom will flash for about 13 times continue holding the volume down button and release the power button. It should boot into the bootloader. From there, reboot, boot recovery or boot fastboot. IF this doesn't work, I have read in the posts here to hold the sensors under bright light and do the power down and volume down . If just rebooting the phone only hold the power button down. The lights on the bottom will still flash about 13 times and the phone will vibrate then release the button and it should reboot.
If the adb is working there is a mod called Regaw ModRebooter, which when installed sits quietly on the task bar or hidden icons. Just clicking will reboot to bootloader, recovery or reboot or power off the phone. I find this easier than using the buttons or just use ADB commands. Phone must be plugged in to PC to work though
leesumm said:
Usually for the HTC ( well my experience). Holding the power button with the volume down button at the same time for an extended time, the lights at the bottom will flash for about 13 times continue holding the volume down button and release the power button. It should boot into the bootloader. From there, reboot, boot recovery or boot fastboot. IF this doesn't work, I have read in the posts here to hold the sensors under bright light and do the power down and volume down . If just rebooting the phone only hold the power button down. The lights on the bottom will still flash about 13 times and the phone will vibrate then release the button and it should reboot.
If the adb is working there is a mod called Regaw ModRebooter, which when installed sits quietly on the task bar or hidden icons. Just clicking will reboot to bootloader, recovery or reboot or power off the phone. I find this easier than using the buttons or just use ADB commands. Phone must be plugged in to PC to work though
Click to expand...
Click to collapse
got mine back to working posted what i did in my OP @ http://forum.xda-developers.com/showthread.php?p=44618455#post44618455
heserselonly
Did you try with a different cabled ... just to rule that out.

[Q] Mega 6.3 black screen and red led pulsing

Hello guys. I´m having trouble with my mega.. i hooked it up to my computer via usb. And tried to drag drop a few photos. But when i did this is said that targetfile was not found. And then the screen on the phone went black while a red pulsating light was on top. But i´ve tried removing the battery, charging it and so on. nothing works. any one of you guys that have had the same problem?
Sounds a bit weird, have you tried the long (15-30sec) press on the power button to reset?
Yes i have. I´ve tried booting it to download, recovery and i even helt the power on button for a minute or so. It refuses to power up. It really sucks. because now i have to go to a huawei u8800..
Unless someone else has a better idea I think you're going to have take it back to the supplier under warranty
Yeah. That´s what i think too. Thanks for the response anyway! i will update here if i get it fixed some other way.
Change the OP tittle to make people enter and help, try, "Mega 6.3 black screen and red led pulsing"
Sent from my HTC One X using xda app-developers app

How to unbrick a HTC One S without JTAG?

To cut it short, my phone was running Sense as per usual. After I rebooted it, the phone did not boot up at all. Last time, it can get to Hboot to go to TWRP now all of em' is not working. I remember wiping data & reset it thru TWRP too.
Rite now,
If i were to power on my phone, nth happens.
Charging while powering on with vol down shows a instant white flicker across the screen and the notif LED will light up to the duration I press the power button.
Plugging to a computer doesn't show anything. My notif led will light up for a few secs and it goes off doing so.
No QHSUSB_DLOAD issue either...
All of this was reported by friend, i can't rmb anyth else other than all these.
Sent from my S800 China Phone

S6 - Bricked - Black screen and Solid White LED

Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
nclsamy310 said:
Hello, friends
Out of the blue, my S6 Edge tried to restart, but got stuck in a loop at the Samsung Logo. One or two times it went to "insert pin" and then restarted again. I tried to Force Restart and it didn't solve the problem.
After a few tries, I managed to wipe the cache partition. Now it's simply bricked with a black screen and a Solid White LED. I can't restart it, enter download mode or safe mode or anything. Odin doesn't recognize it at all. Is there anything I could try?
The phone is not rooted.
Click to expand...
Click to collapse
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
callumbr1 said:
Hold only vol down + power for 20 seconds. Does the screen go off? Its not bricked otherwise you wouldnt even have the led lit. Theres hope
Click to expand...
Click to collapse
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
nclsamy310 said:
Thank you! Tried it. Doesn't work. It's beyond my understading why would it behave this way after I managed to clear the cache. At least before that it went into download mode or safe mode. I still suspect a software issue.
Click to expand...
Click to collapse
So vol down + home + power will not get you to download mode?
How about recovery? Vol up + home + power?
This happened to me before and the way i got out of it was hold only vol down + power as soon as the screen went off completely (no led lit) switch to download mode combo.
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
Keep me posted
nclsamy310 said:
Tried both of the commands. They didn't work. I will let it drain the battery completely and then see what happens.
Click to expand...
Click to collapse
reminds me of the bad emmc memory like the note 4s had.
some times completly letting the battery drain can fix it being "stuck". then recharge for 20 min or so then trying to turn on.
if u plug it into pc does it reconize anything in device manager
even unknown device or descriptor failed anythiing at all?
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
nclsamy310 said:
This morning the LED was off, so I tried to recharge it. Nothing happens. Also, the PC doesn't detect it at all. I think it's safe to assume I need a new phone. Too bad...at least if I was able to recover the data on this.
Click to expand...
Click to collapse
you can thank sammy for no ext sd card for that one or more than likely pics would be on sd
now one last sollution is to try buying a cheap battery my note 5 had a issue it shut of one day and wouldnt do nothing i understand ures was blinkik and trying at least
so its a leap but last resort
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Same here
I have the same symptoms. When I hild the vol up+home+pwr I get a green let for 1/2 sec then white. No other combinations do a thing. I swapped the battery for a new one. No luck.
Mine started a few days ago. The phone was 50% charge and i plugged it in for two hours. Came back and it had a solid red led. After a few hours the red light went off. It was then 100% unresponsive. I then took it apart and disconnected the battery. When I reconnected it, it started to do the white let thing described above
athcliath said:
same problem here started over a week ago - samsung S6: black screen, constant white led. tried all variations of resetting with buttons. over a year ago i replaced the battery, and its been fine since. when this no boot issued happened i also tried changing the battery to a known good one. on inserting a battery and then pressing the power button the indicator led will go to green for less than a second before changing to constant white, and it stays that way no matter what until the battery is drained or the battery is removed. Strange thing is there is no information from samsung on what this behaviour means, but I've come across dozens of other S6 owners on the web with the same problem, so this is obviously diagnostic behaviour designed by samsung - but no info from samsung. the phone has never been damaged or watered or rooted so I'm at a loss.
Confirmed diagnostics:
The phone will respond to the power button and attempt to turn on
The phone will charge a battery, so the charging circuits and battery circuits are working.
The phone does not get picked up by a Windows 10 PC with Kies installed in any state - other samsung phones get picked up no problem.
Click to expand...
Click to collapse
I have one that behaves exactly the same I changed the battery and didn't make any difference. my next step is to replace power management chip. I'll let you know.
Any luck on this?
Mine has been like this for a couple months, kind of gave up on it, but decided to give it a go again!
Same problem here, just happend after switching the battery. Anyone have solved this?
I found a kinda solution, plug your charger in and charge past 30% then unplug charger. then use just vol down and power button for 7-10 seconds, after 7-10 seconds just release the power button while still holding vol down button until you see samsung logo, you can tell if you did it wrong by the solid led being back on, repeat until success, once you have it on do NOT press the power button or it will RESET back to solid led/black screen.
I have the same problem with my s6 active and similar story to dbeeheim. Has anyone fixed this? And can anyone confirm that enzo13's solution works?
Much thanks in advance!!
i have same problem!
Suddenly my S6 dead, battery was ~80%, no charge
yesterday i try to change battery, after that if push power button, LED small light comes but in white with purple, then stuck. (it's small Notifications LED)
and i chnge the screen, but no more than white/prople LED.
(no any thing on screen, always black..)
what is the problem?
i think it's battery because it last month didn't work good, and it's old 3years battery.. but no idea..
Hello guys my Samsung S6 sm-g920f has the solid white led and black screen. Really no fixes?
thank you
Same issue
I have the exact same issue. My Galaxy S6 Edge (G925F) suddenly died and won't get past the 'Galaxy S6 Edge Powered by Android' screen.
I am unable to reach the recovery options. I've tried flashing two different stock ROMs with Odin which succeed but without successfully turning on my phone. I've also tried flashing TWRP with success in Odin but it won't get past the 'Powered by Android' screen before turning off after +-4 seconds. The white LED is on even when the screen is black.
Just had this same issue, my battery died and I forgot to charge my phone overnight, woke up and it would not turn on, black screen. I did manage to replace the battery and do several diagnostic tests on it. My battery was receiving about half the power output it should be (this is normal it's a 4.5yo phone) and when I replaced the battery with a new one, it did not turn on. With wireless charging I can tell I am receiving a charge and with standard I can not. The screen does not indicate it is charging with either method but my wireless charging pad lights up indicating my phone is being charged. I think it may be the processor or screen itself. This really sucks because I lost all my data on my phone and data recovery can be over $500

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