Need Some Help after firmware upgrade on Amazfit GTR 47 - Amazfit

Hi guys,
Two days ago my GTR 47 upgraded the firmware, by itself, to version 1.3.4.19. At first I didn't notice any change and continued with my life because my first watchface seems OK.
But then I swapped to my second watchface that's distorted.
On top of this, the numbers aren't showing in some menus like: weather, alarm, status, heart rate...
I already tried to reset and shut down the watch and even a factory reset with no luck, so... don't know what to do next. Any Help?

AlexandreOliveira said:
Hi guys,
Two days ago my GTR 47 upgraded the firmware, by itself, to version 1.3.4.19. At first I didn't notice any change and continued with my life because my first watchface seems OK.
But then I swapped to my second watchface that's distorted.
On top of this, the numbers aren't showing in some menus like: weather, alarm, status, heart rate...
I already tried to reset and shut down the watch and even a factory reset with no luck, so... don't know what to do next. Any Help?
Click to expand...
Click to collapse
I had the same problem. I contacted with customer support. They said it cannot be repaired, offered a 37 $ refund.. which I did not accept. Now I am waiting for their answer.

kt0516 said:
I had the same problem. I contacted with customer support. They said it cannot be repaired, offered a 37 $ refund.. which I did not accept. Now I am waiting for their answer.
Click to expand...
Click to collapse
So, yesterday the watch got upgraded to version 1.3.5.08, by itself, through the Amazfit app and now is working normally again. You can also use the "Notify & Fitness for Amazfit" app to install some version of the firmware, this should solve your problem too, just remember to do that in this order (Firmware -> Resource -> Fonts) but if you don't want to risk it, just wait for the upgrade.

AlexandreOliveira said:
So, yesterday the watch got upgraded to version 1.3.5.08, by itself, through the Amazfit app and now is working normally again. You can also use the "Notify & Fitness for Amazfit" app to install some version of the firmware, this should solve your problem too, just remember to do that in this order (Firmware -> Resource -> Fonts) but if you don't want to risk it, just wait for the upgrade.
Click to expand...
Click to collapse
Thanks I updated and it's ok again.

Related

Firmware 1.3.5f

Hi!
I just got a new update and by casuality I was proxy my app to my computer at that time, so I catch the rquest, here is the changelog:
1.3.5 Release notes:
Support Mountaineering activity tracking
Removed occasional Chinese voice prompt from lap alert
Fixed small difference on displayed time when the screen is locked v.s. unlocked
Fixed the weekday rendering issue on some watchfaces
Fixed off-by-one-hour issue in tracked sleep time in Daily Overview widget
Fixed pairing issues with some smartphones running Android 8.0 and above
Optimized system power consumption
The update hide the sideload apk list at the end of the options, but don't worry, after re/install any apk, all of them are back.
* I have also downloaded and attached the file.
Here is the a rom dump thanks to @Saratoga79
system.img
boot.img
recovery.img
Edit 2:
Stock 1.3.5 Firmware installer with fixed OTA update
I got it also
Изпратено от моят SM-G930F с помощта на Tapatalk
Hi
I'm already installed on my watch and I noticed the system is much smoother than before ?
I've updated but can't find the new Mountaineering activity. Can anyone else see it?
aembleton said:
I've updated but can't find the new Mountaineering activity. Can anyone else see it?
Click to expand...
Click to collapse
I have a climb mode, not sure if it is new xD
I just discovered that all my sideload installed app are not there anymore, not sure if are unninstalled or just the menu is hidden :S
Hi,
I just bought this watch and love it, upgraded this morning to 1.3.5. Looking at the change log it says:
Removed occasional Chinese voice prompt from lap alert
Does this watch support and audio prompt in the lap alert? For me it just vibrates and shows on screen my pace for the previous kilometer.
If you have the BT headset connected, yes.
fzelle said:
If you have the BT headset connected, yes.
Click to expand...
Click to collapse
Thanks for the reply, how can I get this to work? I run without my phone and have a Bluetooth headset connected playing music, I also have the lap alert enabled in the settings! This is the one thing I'm missing in this watch so it would be great if I could get it working!!
aembleton said:
I've updated but can't find the new Mountaineering activity. Can anyone else see it?
Click to expand...
Click to collapse
As mentioned, climb more and also trail run.
Sent from my SM-G955F using Tapatalk
jesuslg123 said:
Hi!
I just got a new update and by casuality I was proxy my app to my computer at that time, so I catch the rquest, here is the changelog:
1.3.5 Release notes:
Support Mountaineering activity tracking
Removed occasional Chinese voice prompt from lap alert
Fixed small difference on displayed time when the screen is locked v.s. unlocked
Fixed the weekday rendering issue on some watchfaces
Fixed off-by-one-hour issue in tracked sleep time in Daily Overview widget
Fixed pairing issues with some smartphones running Android 8.0 and above
Optimized system power consumption
* I have also downloaded the file to my computer.
Click to expand...
Click to collapse
Please, Could you upload it and give us the link?
Thanks
Yes, I will do at home. Just want to confirm also there is not reference to my device or account on the file. Any idea about that?
jesuslg123 said:
Yes, I will do at home. Just one to confirm also there is not reference to my device or account on the file. Any idea about that?
Click to expand...
Click to collapse
Thanks
I am sure that there is not any references to your device or account on the file
alucard_24 said:
Thanks
I am sure that there is not any references to your device or account on the file
Click to expand...
Click to collapse
I have attached it to the first post What are you planning to do with it?
jesuslg123 said:
I have attached it to the first post What are you planning to do with it?
Click to expand...
Click to collapse
Unfortunately I can't do anything because the attached file is an OTA update and it is not completed.....
Anyway thanks for sharing the file.
Strange bug on amazfit
Hello, ive found something strange on my watch. We all know the option huami lab called 'ppg capturing'. Seems when you reboot the watch, this option is auto activated: i've seen many times my watch tracking my heartbeat while i was on my bed since the night. I've checked huami lab ppg capturing and resellected the cross and it is fine then.
arf_stoned said:
Hello, ive found something strange on my watch. We all know the option huami lab called 'ppg capturing'. Seems when you reboot the watch, this option is auto activated: i've seen many times my watch tracking my heartbeat while i was on my bed since the night. I've checked huami lab ppg capturing and resellected the cross and it is fine then.
Click to expand...
Click to collapse
Thanks for that, this can be useful since I noticed that battery autonomy was dicreased by this update. I'm sure this will improve it.
I'll wait for a few days, as usual, but if someone could check the couple of glitches I've had on 1.3.4f :
1. When changing the watchface on watch , by press&hold, it always scrolls to 1st one, so I have to swipe eternally to left to get to one wanted.
2. Sleep tracking was laughable from day one for me, it shows 4-5 hours of sleep per day, every day.
3. Some watchfaces were stopping the watch and touchscreen from working, when you choose custom background (on the watch itself)
Could someone check those, please?
Sent from my LG-G3 using Tapatalk
babaroga73 said:
I'll wait for a few days, as usual, but if someone could check the couple of glitches I've had on 1.3.4f :
1. When changing the watchface on watch , by press&hold, it always scrolls to 1st one, so I have to swipe eternally to left to get to one wanted.
2. Sleep tracking was laughable from day one for me, it shows 4-5 hours of sleep per day, every day.
3. Some watchfaces were stopping the watch and touchscreen from working, when you choose custom background (on the watch itself)
Could someone check those, please?
Sent from my LG-G3 using Tapatalk
Click to expand...
Click to collapse
No such behavior for me but I also didn't have it in the past as well...
Sent from my SM-G955F using Tapatalk
I switched of the 'ppg capturing' from Huami lab, but the autonomy is still worser than in the previous firmware...

Wrong time on the watch

Hi guys! My wife's watch (stratos) since the update has changed the hour to +1, i mean when it's 10' it says it's 11' and so on.
This is a very annoying bug, i've searched for an answer but didn't have sucess...
Please, someone can help us?!
Thank you!!
report it from the watch
It is happening here in my Pace just like this but not because update, but because summer time that should be started yesterday but was postponed.
I tried everything: restarted watch, phone, disconnected and reconnected bluetooth, but no success. The time on watch keeps wrong while on phone is ok.
I don't know what else to do!
Enviado de meu SM-G950F usando o Tapatalk
andreluigo said:
It is happening here in my Pace just like this but not because update, but because summer time that should be started yesterday but was postponed.
I tried everything: restarted watch, phone, disconnected and reconnected bluetooth, but no success. The time on watch keeps wrong while on phone is ok.
I don't know what else to do!
Enviado de meu SM-G950F usando o Tapatalk
Click to expand...
Click to collapse
I'm with the same problem, I believe all of Brazil. I've tried syncing and all the ways, bluethoot, Wi-fi, Usb, and I can not change the time. My notification center also stopped working. I no longer receive Whatzap alert, email or facebook for example, but all activities including the step counter is working.
Anyone have any idea how to solve it or will we have to wait to enter daylight hours to normalize?
Thaks
Hi. I'm from Brazil too.
On your phone change the timezone to Buenos Aires ! Change it back when summertime comes in November!
See ya!
atrufinibr said:
Hi. I'm from Brazil too.
On your phone change the timezone to Buenos Aires ! Change it back when summertime comes in November!
See ya!
Click to expand...
Click to collapse
atrufinibr
Thank you my friend ! This solved the problem of time and notification center!
Many thanks for the support!
Thanks
If you are running a custom Rom, you can install this tzdata updater .bat in your windows PC or just use the commands inside the .bat if you use any other platform on your PC.
https://mega.nz/#!Z9ATFATa!N08EC7r3dLDIdh-Bw2Ui0Jy7AESvoE-YteFKydWpHBU
Or if you are in stock Rom with unlocked bootloader, just install temporal root from Pacified or Stratosfied Rom and run the updater .bat.
caiococ said:
atrufinibr
Thank you my friend ! This solved the problem of time and notification center!
Many thanks for the support!
Thanks
Click to expand...
Click to collapse
No problem!
Hit the thanks
those who running the stock roms, tzdata will be updated on the upcoming updates.
Didn't work
1immortal said:
those who running the stock roms, tzdata will be updated on the upcoming updates.
Click to expand...
Click to collapse
For me didn't work. I got the message permission denied
How can i change time zone in my amazfit pace?
The time is wrong. I live in Brazil
The time is wrong only on locked screen on my watch, but after reboot is ok now.
Time zone +2(Plovdiv, Bulgaria)
Same here in Germany. Active screen switched to winter time, but the locked screen showing still summer time.
Edit: fixed after reboot.
Alegobira said:
How can i change time zone in my amazfit pace?
The time is wrong. I live in Brazil
Click to expand...
Click to collapse
Change on the phone...
caiococ said:
I'm with the same problem, I believe all of Brazil. I've tried syncing and all the ways, bluethoot, Wi-fi, Usb, and I can not change the time. My notification center also stopped working. I no longer receive Whatzap alert, email or facebook for example, but all activities including the step counter is working.
Anyone have any idea how to solve it or will we have to wait to enter daylight hours to normalize?
Thaks
Click to expand...
Click to collapse
No problem, wait and the watch by imself chance the hour
Sent from my [device_name] using XDA-Developers Legacy app
atrufinibr said:
Change on the phone...
Click to expand...
Click to collapse
How can I do this?
I didn´t find on my phone.
Thanks
Alegobira said:
How can I do this?
I didn´t find on my phone.
Thanks
Click to expand...
Click to collapse
You can't find where to configure date and time on your own phone? Disable auto update, then change the time zone to any GMT-3, like Buenoes Aires or Recipe. Then 4th November go back to Brasilia or Auto, when DST will actually start this year in Brasil.
lfom said:
You can't find where to configure date and time on your own phone? Disable auto update, then change the time zone to any GMT-3, like Buenoes Aires or Recipe. Then 4th November go back to Brasilia or Auto, when DST will actually start this year in Brasil.
Click to expand...
Click to collapse
I got it!! Thank you.
I thought I needed to change the time zone in the Amazfit watch software.
Restart your watch.

Phone calls from S10E to Verge

Hi there,
I don't seem to be able to use the phone function on my Verge. I have the latest software update but I didn't find any way of making the watch get notification from the calls coming into my S10E. is this a Samsung issue?
Thanks to anyone who will respond.
Dedalus73 said:
Hi there,
I don't seem to be able to use the phone function on my Verge. I have the latest software update but I didn't find any way of making the watch get notification from the calls coming into my S10E. is this a Samsung issue?
Thanks to anyone who will respond.
Click to expand...
Click to collapse
Be sure you have latest update of:
Watch app (3.2.0-Play) - https://play.google.com/store/apps/details?id=com.huami.watch.hmwatchmanager&hl=en
Watch Verge (ROM) (3.2.5.0)
Then go to Amazfit watch app:
1. Open app
2. Profile
3. Amazfit Verge
4. Scroll to down
5. Notifications settings
6. Must be market/checked these: a) Push notification (must be red dot) b) in Push notifications must be added app which in yours phone is responsible of incoming calls. Also keep in my must be all permissions enabled, after update sometime need to enable it again. If still will not helps, do factory reset of watch Verge, with re-install app Amazfit in yours phones (I doing like this often, helping me), but without restore of data in Amazfit app. It's important !!!
IMPORTANT: After factory reset in watch you will lose that day activities information. But don't worry it must be show in Amazfit watch app anyway, you just couldn't to see it in that day when you will do factory reset in watch, past days must be showed. For me working everything like this
Thanks for the reply but it doesn't work
Dedalus73 said:
Thanks for the reply but it doesn't work
Click to expand...
Click to collapse
Sad Did you tried to connect/pair with other smartphone? Factory reset of watch Verge for me most time working, re-install of Amazfit watch app asking all the time to give permissions from new, so you ca be sure that you will gives it 100% right, but if you after all these steps still have this problem, you just can try to connect/pair with others smartphone, even with the same account, if working on others smartphone, that's mean with your S10 something wrong, if no and problem persist maybe you using AmazMode app or something like this? Then developers will help you better
My smartphone is not rooted, in watch is official ROM and I using it without any 3rd parties apps software and ect.
yes, with Pocophone it works very well. THe issue with Samsung is double sim. If I turn off one of the two sims the calls arrive to the Verge about once in every 10 tries. The other 9 the Verge vibrates a bit then stops and the call is not shown. I only get the notification of missed call. If I turn on both sim cards the Verge doesn't receive the call. Is there a way to inform AMAZFIT developers of this?
Are you using the stock Samsung ROM? Did you try installing a third party app for calls, like Contacts+?
You can send feedback from the app's help section (probably it will arrive in the Chinese support) or use this link if you have an International model:
https://support.amazfit.com/hc/en-us/requests/new
lfom said:
Are you using the stock Samsung ROM? Did you try installing a third party app for calls, like Contacts+?
You can send feedback from the app's help section (probably it will arrive in the Chinese support) or use this link if you have an International model:
https://support.amazfit.com/hc/en-us/requests/new
Click to expand...
Click to collapse
Yes I'm using stock S10E rom. Third party app for calls on the phone you mean? No, I haven't tried.
Thanks for the link!
Dedalus73 said:
Yes I'm using stock S10E rom. Third party app for calls on the phone you mean? No, I haven't tried.
Thanks for the link!
Click to expand...
Click to collapse
I mean this app https://play.google.com/store/apps/details?id=com.edotassi.amazmod&hl=en_US. I think it not just for call If you using everything stock then strange and I advise you to talk with Amazfit Support in https://en.amazfit.com/support.html (Global, via mail) or https://support.amazfit.com/hc/en-us/categories/360001563933-Verge-Smartwatch. But I don't know why, but I have feelings that you doing something wrong, it can be that you did not gave permission for call notifications. As I mentioned try to factory reset (sometime it helping after several times), app to delete and re-install after reboot of smartphone, I don't have smartphone with PIE, but in these steps I don't think is something big differences as is in Marshmallow Good luck :highfive:

Verge Phone Notification

Ever since I installed AmazMod and Amazfit Notify, I no longer have the option to answer phone calls from the watch. I get a brief notification/vibration when I get a call, but the answer screen disappears before I can press it and it stops vibrating. I went through all the settings in the three apps but none make a difference. Does anyone have any ideas on how I can re-enable this?
CoolTommy said:
Ever since I installed AmazMod and Amazfit Notify, I no longer have the option to answer phone calls from the watch. I get a brief notification/vibration when I get a call, but the answer screen disappears before I can press it and it stops vibrating. I went through all the settings in the three apps but none make a difference. Does anyone have any ideas on how I can re-enable this?
Click to expand...
Click to collapse
Hi! I have the same issue as you... here is my THREAD, have you found any solution? I´ve tried every thing and nothing changes.... just works in version 3.2.2.0 for me.
SOLUTION: Do not use AmazMod, Amazfit Notify. These apps are 3rd parties productions. To use Amazfit app from Apple/Google store and update it into newest version, also to use Stock Verge ROM, to update it into newest version. If you using 3rd parties production do not expect to have problem with that. Huami/Amazfit created own app and ROM which is supported with watch.
I getting all notifications, there is some issues, but notifications or to answer into call I can. Everything is original without any 3rd parties apps/ROM
Davidpme said:
Hi! I have the same issue as you... here is my THREAD, have you found any solution? I´ve tried every thing and nothing changes.... just works in version 3.2.2.0 for me.
Click to expand...
Click to collapse
I'm glad I'm not the only one, and no, I haven't found a solution yet. I was going to try to factory reset and try again...
MoronsHater said:
SOLUTION: Do not use AmazMod, Amazfit Notify. These apps are 3rd parties productions. To use Amazfit app from Apple/Google store and update it into newest version, also to use Stock Verge ROM, to update it into newest version. If you using 3rd parties production do not expect to have problem with that. Huami/Amazfit created own app and ROM which is supported with watch.
I getting all notifications, there is some issues, but notifications or to answer into call I can. Everything is original without any 3rd parties apps/ROM
Click to expand...
Click to collapse
Not being able to respond to texts is a deal-breaker for me, unfortunately. I only bought this watch because I knew AmazMod would fix this oversight. But I also bought it because of its speaker/mic capabilities... So, I guess I'm screwed unless one of those two 3rd party apps can find a solution for us...
CoolTommy said:
I'm glad I'm not the only one, and no, I haven't found a solution yet. I was going to try to factory reset and try again...
Not being able to respond to texts is a deal-breaker for me, unfortunately. I only bought this watch because I knew AmazMod would fix this oversight. But I also bought it because of its speaker/mic capabilities... So, I guess I'm screwed unless one of those two 3rd party apps can find a solution for us...
Click to expand...
Click to collapse
I shared solution which my opinion is the best what you can do now, but it's yours decision to accept it or not. I all the time trying to do everything what manufacturer saying, to follow the recommendations, to use 3rd parties apps or ROM is not the smarter thing I think, but all people have right to do how they want. AmazMod is not Huami/Amazfit app, this is developers from here app (if i'm not wrong), so it not 100% trust, I believe and is not enough supported, good and ect. But as I mentioned this is my opinion only. Keep in mind with Stock ROM and original Amazfit app for me everything working fine, there is some problems, but they are not mentioned from you and all notification I already getting. So good luck and I hope you will find the best solution which you think is better for you :fingers-crossed: :highfive:
FYI, a factory reset did not solve the problem. I'm concluding the issue is not related to any 3rd party apps.
Had the same issue, all you have to do is disable the incoming call notification on the N&F app and allow the stock amazfit or mi fit app to manage the phone call notification
Hakeem5 said:
Had the same issue, all you have to do is disable the incoming call notification on the N&F app and allow the stock amazfit or mi fit app to manage the phone call notification
Click to expand...
Click to collapse
Yeah, I tried that. I still can't answer a phone call even after factory resetting the watch.

Amazfit Bip U Update problem after Notify App

Hello guys,
I just bought a new Amazfit Bip U, but after 2 days, i installed Notify for Amazfit app, and here you can install custom firmware. I saw something to see all emoticons, a font. But after update, my band shows "update failed". One of the worst solutions is to wait for a new official update... Do you know another solutions?
This is on my watch screen
Bibuta1 said:
Hello guys,
I just bought a new Amazfit Bip U, but after 2 days, i installed Notify for Amazfit app, and here you can install custom firmware. I saw something to see all emoticons, a font. But after update, my band shows "update failed". One of the worst solutions is to wait for a new official update... Do you know another solutions?
Click to expand...
Click to collapse
It also happen to me. I connect the watch with phone and change the font from watch setting. And i got it back.
Htet Aung Hlaing said:
It also happen to me. I connect the watch with phone and change the font from watch setting. And i got it back.
Click to expand...
Click to collapse
Can you tell us how you do it? I mean how you connect the watch with phone and change the font from watch setting. It may help other users too. Thanks!
i.muzzafar said:
Can you tell us how you do it? I mean how you connect the watch with phone and change the font from watch setting. It may help other users too. Thanks!
Click to expand...
Click to collapse
Factory reset your Amafit watch and reconnect your watch with the Zepp app from your phone. Then, go to Zepp app>> go to profile tab>> go to your device>> go to watch settings>>system language. Then change to another language. Then it will update your watch and you will get it back
(I got it back by this way. But I am not sure that is the way. Good luck!!)
Htet Aung Hlaing said:
Factory reset your Amafit watch and reconnect your watch with the Zepp app from your phone. Then, go to Zepp app>> go to profile tab>> go to your device>> go to watch settings>>system language. Then change to another language. Then it will update your watch and you will get it back
(I got it back by this way. But I am not sure that is the way. Good luck!!)
Click to expand...
Click to collapse
Thank you so much for the explanation! I will try to follow your method and I hope it will work on my device since Im facing the same problem too.
This method is working. I used it to repair my watch.
Htet Aung Hlaing said:
Factory reset your Amafit watch and reconnect your watch with the Zepp app from your phone. Then, go to Zepp app>> go to profile tab>> go to your device>> go to watch settings>>system language. Then change to another language. Then it will update your watch and you will get it back
(I got it back by this way. But I am not sure that is the way. Good luck!!)
Click to expand...
Click to collapse
Thank you! I almost considered about just buying a new watch from Amazon.

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