Not sure if this had been posted before.
For a good part of last year and this year, I have been looking far and wide for a solution to fix my USB connection problem after updating to Oreo. I cannot seem to get my PC and MAC to recognize the device anymore.
All of my USB settings are grayed out, i tried turning it back on in developer mode and still no results. My USB port is NOT grimy, I keep it clean.
Roaming the official Sony forums for a year caused me so much anxiety, since there were no solutions, mostly complaints.
eri2300 said:
Not sure if this had been posted before.
For a good part of last year and this year, I have been looking far and wide for a solution to fix my USB connection problem after updating to Oreo. I cannot seem to get my PC and MAC to recognize the device anymore.
All of my USB settings are grayed out, i tried turning it back on in developer mode and still no results. My USB port is NOT grimy, I keep it clean.
Roaming the official Sony forums for a year caused me so much anxiety, since there were no solutions, mostly complaints.
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SAME! Could you fix it?:crying:
Related
im having a problem in which my touch pro will not sync or be recognized by ANY type of usb connection (ie, advanced network functionallity unchecked, disk drive mode) it syncs via bluetooth just fine, and when connected to the computer via usb the dialog box asking which type of connection still pops up and it still charges, but no type of connection will go through, i have tried everything except for a hard reset which is what im really avoiding because i have it finally running exactly how i wanted (complete with manila 2.1 on wm6.1 htc 2.01 rom which took me an hour to get working exactly how i wanted), any suggestions, im going crazy here
eric12341 said:
im having a problem in which my touch pro will not sync or be recognized by ANY type of usb connection (ie, advanced network functionallity unchecked, disk drive mode) it syncs via bluetooth just fine, and when connected to the computer via usb the dialog box asking which type of connection still pops up and it still charges, but no type of connection will go through, i have tried everything except for a hard reset which is what im really avoiding because i have it finally running exactly how i wanted (complete with manila 2.1 on wm6.1 htc 2.01 rom which took me an hour to get working exactly how i wanted), any suggestions, im going crazy here
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from where i sit, it sounds like u've spent more time fussing with the no-usb problem more than the hour it'd take to "setup" your phone lol.
can you provide any more info? when did it start happening? have you tried from a couple different computers? cables? please give as much information as you have on the entire subject so we dont have to "drag it out of you" as you are the one requesting assistance dont make us do all the work
I have been having same issue with my Touch Pro. It was working great a few weeks ago...then it just stopped...my pc can't sync or recognized the device. I have been doing extensive reading on so many posts...but nothing seems to work. I finally gave up and a did a hard reset last week...guess what? It still did not work. I suspect it might be a hardware failure. Here is what i did and it was unsuccessful:
Install and then uninstall WMD...nothing, bought new OEM data cables (2 to a pack)...nothing, unchecked the advance network functionaility...nothing, someone recommend to swipe the connection inside the phone for possible dust...nothing, tried on my laptop, desktop PC, work PC and my UMPC (all worked before)...nothing, i tried different usb ports on ALL pcs...nothing, started up ICS and connect (supposedly it will install drivers needed)...nothing.
I also notice that some of the chargers I had for it-also stopped working. Only OEM chargers work now.
Also, there are MANY people complaining about this problem as well...
so I use this program, WIFI Remote Access v1 beta 4, freeware to add apps or make changes via wifi. Works great.
http://www.julien-manici.com/
Wish I could find a "fix" for this issue...I can't sent it to Sprint or have a warranty since I flashed it over to Metro PCS...like I said it was working for the past 5 months or so...
drdrewdown said:
from where i sit, it sounds like u've spent more time fussing with the no-usb problem more than the hour it'd take to "setup" your phone lol.
can you provide any more info? when did it start happening? have you tried from a couple different computers? cables? please give as much information as you have on the entire subject so we dont have to "drag it out of you" as you are the one requesting assistance dont make us do all the work
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well probably last weekend it started happening in which WMDC would just drop the connection and wouldnt reconnect until i rebooted the PC and yesterday morning it also wouldnt connect till i rebooted the pc then it synced and added songs just fine, then i went to school and sat down on one of the computers there and worked on a paper i had to do, this was the last time it worked at all, i got back home and when i connected it to the PC no connections accepted at all, ive rebotted and soft resetted about several times to no avail.
**UPDATE**
i just bit the bullet and did a hard reset and guess what?...........still not working so im resyncing everything through bluetooth and soon will reinstall manilla2.1, after this i will be going to sprint tech support, maybe i can have it exchanged for a TP2
well so yesterday i went up to the sprint store, explained my situation to them and said that ive even done hard resets, they guy had me turn in my phone to him and said that the repair would only take 45mins well 70 passed before i saw my phone again and when i got it back they told me that the reason it wouldnt sync is due to all the 3rd party programs i had installed (only 3rd party program was spb pocket plus) all other installed programs were made by microsoft,sprint and htc. so they did a hard reset and told me it synced their computer fine and that it may be a problem with my computer so got home and it STILL DID NOT WORK!! i even plugged in my axim x51v and it synced without problems,i cant believe i wasted 5 hours of my time and pay an extra $7 for such unprofessional service. they didnt even offer me a new USB cable.
Hey eric,
I have been to other sites and there other members experiencing the same thing. This is the first time hearing it was a 3rd party app...you know it isn't an app if you do a hard reset, which I DID...and it still my pc doesn't recognize it. In my case, it was working great one day...and the next day- it just stopped working.
Now my wif also went haywire. And a hard reset didn't fix that either...
I will be getting the Touch Pro2 soon. I never experience any issues when I had the HTC Mogul...my HTC Pro...well I love it...but i can't deal with the hardware issues...I just replaced my keyboard not to long ago.
Sorry to hear Sprint gave you the run around...
edit: I read somewhere in another post...that sometimes the wifi wire can get unplugged after installing a new keyboard...I opened it up and found the wifi wire (on the back side) plugged in the wrong connector. I must have unplugged it accidentally and then plugged in on the wrong connector. Found the error...now wifi works great.
I've began to have the same issues as well. Last week I flashed vet's ROM and thats when it died. I tried hard resets and other ROMS and its still the same thing so I dont believe it was vet's ROM but more of a hardware issue.
I have no activesync functionality, no flash ability over USB, but charging and disk drive work fine.
hemirunner426 said:
I've began to have the same issues as well. Last week I flashed vet's ROM and thats when it died. I tried hard resets and other ROMS and its still the same thing so I dont believe it was vet's ROM but more of a hardware issue.
I have no activesync functionality, no flash ability over USB, but charging and disk drive work fine.
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I never had this issue. Only internet stops working with the weather updates and skyfire, Im on metro, I just reflash the cab for the internet and that fixes that. But did anyone else try flashing a new rom like hemirunner426 did? Could be worth a shot to get it working. Sounds like urs is F'ed dood sorry.
well I bought a new usb cable from ebay for only $3.xx and since it arrived my usb functionality was restored.
Its usually a problem with the usb cord. I had this same problem before. Just go to the sprint store and they will exchange the cord for free, they also redesigned the cord do it doesnt keep breaking.
ravioli817 said:
Its usually a problem with the usb cord. I had this same problem before. Just go to the sprint store and they will exchange the cord for free, they also redesigned the cord do it doesnt keep breaking.
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well they didnt exchange it for me,they wanted me to pay $25 for one ,descarados!!
me too
I have been testing energy and veito roms and started to get the same problem as everyone here having to reboot both tp and pc to get it to connect I get it to sync but if I leave it on it disconnects and I get usb device malfunctioning or unable to reconise device so I called sprint they told me to go to the repair center I pay my tep for 7 buck he told me it I had damaged the usb port the plastic in side was broken it had been like that from when I got it new he said it would cost me 100.00 for the Insurance to get a new one I went to the other repair center said almost the same thing the bull about this is the tep they are suppost just fix the phone no matter how the phone is broke even tho it was not broken so I called sprint they put me thru to tech support they offered me several replacement all junk phones or a refub tp so I took the tp wouldn't give me a tp2 think I am going to call retention and complaine now that I see I am not alone with this problem
I'm suddenly having this problem now.....I have switched to 2 different computers (freshly formatted), flashed to 2 other ROMs via SD card but still no luck with the sync through WMDC.....It charges the phone but will not sync. Any ideas from the gurus??
eric12341 said:
well I bought a new usb cable from ebay for only $3.xx and since it arrived my usb functionality was restored.
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I also bought the OEM data cable for the TP....no cigar...still doesn't work. Happy to hear you got yours working.
I am totally stock, unrooted.It all started after I turned on Google Now. I was trying it out for a few days, didnt like it so I turned it off. After that, I noticed a considerable dip in battery life. After checking with better battery stats app I found that the phone would no longer go into deep sleep and the culprit was "mhl-kernel-wakelock". I have tried everything to get rid of this wakelock.
I have tried: phone reboot, battery pull, wipe data from all media player apps and usb service, deleted all my apps, reinstalled them. I tried a full data wipe/reset and wiped cache.I tried charging my phone while off. I deleted all my media off of my sd card and got a new sd card. I tried connecting to windows based pc. Nothing works, the wakelock remains.
I have never used my note 2 to connect to the tv or anything like that. Also my usb functionality no longer works. It wont talk to the computer. The phone will charge though. I have searched google extensively and there is very little information regarding this wakelock. I'm afraid it might be at the hardware level. The only other thing I can think of is buying an MHL cable to HDMI and hook it up and hopefully when I disconnect it it will shut off the MHL mode that it is stuck in. Obviously I could also root and flash a ROM with a different kernel, but I really enjoy stock and the spen features etc.
If anyone has any suggestions im wide open. Thanks
EDIT (2/1/13): I also realized that when I tried Google Now was around the same time that my house lost power during the night and the power flickered WHILE my phone was charging from the wall outlet. I initially attributed the problem to Google Now, while in actuality it makes much more sense that a power surge fried my USB port on my phone.
I know this probably isn't the answer you were hoping for but I think it might be a good idea to go ahead and, assuming you're comfortable doing this, root and unlock your device. I recommend you try out Jelly'Beans' Build 4 ROM. It has all the great features of stock with the bonus of being much lighter on your phone (smaller system ROM file) and you can set it up to look like AOSP Jelly Bean. Or if you really don't want that look and prefer TouchWiz, you can do that too.
I would do this anyway as imho, it's better to be unlocked and free for the remainder of days you own this device, rather than get an OTA and lose the possibility of unlocking ever again.
And this has a good chance to resolve your situation as you would be totally wiping the system partition and chances are thats where the issue is.
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back up whatever you dont want to lose and wipe data/factory reset from stock recovery. you can try a cache wipe first, but a data wipe will fix guranteed.
droidstyle said:
back up whatever you dont want to lose and wipe data/factory reset from stock recovery. you can try a cache wipe first, but a data wipe will fix guranteed.
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Thanks.I already tried this several times. I tried it from the OS and from the recovery. I also lost my usb functionality so im not even sure if I can flash a new rom with odin.
I think I'm screwed. I can't even access the hidden menu from the dialer pad to attempt change the USB mode. It looks like a hardware failure, even though I haven't done anything out of the ordinary. It would explain why its stuck in MHL mode with the constant wakelock (despite multiple factory resets and data wipes). and why no USB ( tried 3 different cables) cable or any number of computers (3 different computers) cannot recognize, connect, or exchange information with it via USB. This blows.
I registered with Samsung and am trying to fill out a service request through their website, but it just says the troubleshooting guide is unavailable right now and it won't let me get past that step to actually request a service repair. FTW
Just an update in case anyone has this problem. I was able to get the battery drain under control. However, I'm not absolutely sure which setting it was, but under screen settings it was either auto-rotate or screen timeout, but I pretty much changed them all back to default, rebooted and changed them back to the way I liked them. For some reason it disengaged the MHL mode that it was stuck on. This is even after 3 factory resets and data wipes.. all it took was to switch one of those on and off.
The other problem I had was that my USB hub quit working, although it would charge, but not communicate with any computer. After a couple more days though, it stopped working altogether. It wouldn't charge my phone or do anything. I tested my charger and cord with another phone and computer it works/charges flawlessly.
After that, I took it into Verizon (crossing my fingers, since I got my Note II on release day with no insurance... so way passed the 14 day return period) and told them that I did get my phone back in late November, but I had never tried to plug it into my computer since I got it (even though I had and new about this problem for awhile) so I told them it was probably defective from the release date, I just didn't know about it. Long story short, after talking with 3 of the reps and them mindlessly googling dead-end solutions that I had already tried, the manager issued DOA on my device and shipped me a new Note II for free.
F yeah... very happy at this point. The new one I got is not a refurb, runs flawlessly. I rooted, unlocked, and running Clean ROM... all right before the OTA hit.
facing same problem with mhl wake lock and my n7100 note 2 is not detected any more when connecting to PC
So I have completely given up on my LG G5 for 5 months and today I decided to see if maybe I could get it updated to Nougat to see if it would fix the battery drain I was having. I couldn't get that far. Now the WiFi and Bluetooth say Connection not allowed and I can't connect to my home wifi of course. Well I decided to check the MAC Address to see whats going on. My current MAC Address is 02:00:00:00:00:00. Something doesn't seem right about that.
My ideas that I have done:
4 Factory Resets
3 Airplane Mode Reboots
2 Safe Mode Attempts
1 Clearing of Cache
At this point I dont know what else to do. I really miss Android and I am currently using an iPhone 6S. I just want to get back to the roots where I belong on the Dark Side. Please someone help me with this issue, I even contacted LG support and they told me they can't do much about it. Same with AT&T they aren't helpful over the situation. This seems to be an issue a few people have had but I think it's time to get this issue fixed.
May the 4th be with you...
So I have completely given up on my LG G5 for 5 months and today I decided to see if maybe I could get it updated to Nougat to see if it would fix the battery drain I was having. I couldn't get that far. Now the WiFi and Bluetooth say Connection not allowed and I can't connect to my home wifi of course. Well I decided to check the MAC Address to see whats going on. My current MAC Address is 02:00:00:00:00:00. Something doesn't seem right about that.
My ideas that I have done:
4 Factory Resets
3 Airplane Mode Reboots
2 Safe Mode Attempts
1 Clearing of Cache
At this point I dont know what else to do. I really miss Android and I am currently using an iPhone 6S. I just want to get back to the roots where I belong on the Dark Side. Please someone help me with this issue, I even contacted LG support and they told me they can't do much about it. Same with AT&T they aren't helpful over the situation. This seems to be an issue a few people have had but I think it's time to get this issue fixed.
Please help I posted this on the AT&T LG G5 thread and no one has reply in over two weeks.
TR3275 said:
So I have completely given up on my LG G5 for 5 months and today I decided to see if maybe I could get it updated to Nougat to see if it would fix the battery drain I was having. I couldn't get that far. Now the WiFi and Bluetooth say Connection not allowed and I can't connect to my home wifi of course. Well I decided to check the MAC Address to see whats going on. My current MAC Address is 02:00:00:00:00:00. Something doesn't seem right about that.
My ideas that I have done:
4 Factory Resets
3 Airplane Mode Reboots
2 Safe Mode Attempts
1 Clearing of Cache
At this point I dont know what else to do. I really miss Android and I am currently using an iPhone 6S. I just want to get back to the roots where I belong on the Dark Side. Please someone help me with this issue, I even contacted LG support and they told me they can't do much about it. Same with AT&T they aren't helpful over the situation. This seems to be an issue a few people have had but I think it's time to get this issue fixed.
Please help I posted this on the AT&T LG G5 thread and no one has reply in over two weeks.
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Try taking the Sim card tray out and booting into Android and see if your correct wifi Mac address shows up or not. I know on my t mobile h830 that had happened that my Mac address would show same as yours unless I had Sim card tray out. If it works, try doing factory reset with it out and booting into Android and all then put Sim card in and see if it sticks. Otherwise not really sure.
jeffsga88 said:
Try taking the Sim card tray out and booting into Android and see if your correct wifi Mac address shows up or not. I know on my t mobile h830 that had happened that my Mac address would show same as yours unless I had Sim card tray out. If it works, try doing factory reset with it out and booting into Android and all then put Sim card in and see if it sticks. Otherwise not really sure.
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I have tried this a few times have reading this. Nothing changed. :crying: Thanks for replying. I haven't had much luck with it.
TR3275 said:
I have tried this a few times have reading this. Nothing changed. :crying: Thanks for replying. I haven't had much luck with it.
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If nothing is working, I'd say it's a hardware issue with the Bluetooth / wifi card and you'll end up needing to send it in for service then.
Hi...did you ever figure out what was wrong with your LG? I'm having the same issue with Bluetooth on my rooted LG G3, it's saying 'Connection not allowed'.... Tried everything to fix it short of bouncing it against a wall. Can you help?
My Phoenix 4 (LM-X210APM) has this problem. I got it from my friend's dad and it always had this issue.
Hi all
I am now no longer able to do data transfer on the phone as the pocophone is no longer recognised by computers (I keep getting a usb device not recognised notification). This suddenly happened overnight and yes, I have tried about 7 different cables, all to no avail.
I have tried to troubleshoot hardware as well. I have changed the charging port/daughter board with no solution. The only other thing I can think of looking at the hardware is the main flex cable that connects the 2 motherboards, so if this is the case it makes sense. Has anyone else got this problem or know of a potential solution tot he problem?
Also of note I have tried different roms and all with the same outcome. Used to work fine before this issue.
Any help is welcome ?
Same problem here. Same solution as well. My phone is not currently rooted and the recovery was reset to stock so I can't try custom ROMs. Have you found a solution to yours?