Hello All,
My partner has had her P20 Lite for over a year and during the last few months, the Bluetooth and Wi-Fi would turn off at random times.
Sometimes, just a simple reboot would fix it but sometimes I have had to turn the phone off, remove the SIM, turn on and try again which worked.
However, yesterday the problem got worse and now the Wi-Fi will not turn on at all.
I have completed the following to try and fix it...
* restart
* power off and power on
* power off, SIM out and power on
* reset network settings and restart
* boot menu, clear cache and restart
* reset whole phone and restart
...but alas, the Wi-Fi will not stay on during the welcome setting up phone screen.
The toggle switch is grey, you can slide it to blue to turn it on, but after 2 seconds it goes grey and disabled again.
So, is the phone ready for Ebay spares or is there a final drastic measure to try?
(In the meantime, she has borrowed my old Pixel 1 and loves it lol)
Thanks in advance,
Regards
Paully
Anyone?
I have the same issue except a difference of the starting point (the recognition of a cause); I know the cause but you don't--- a different case.
Here is a solution I did and no recurrence for over a week--- I know the issue will inevitably reccur to me, because I am in a defending war on knowing hackers engaged in a known platformer as network engineers/administrator .
Step 1. Reset my Huawei P20 lite (so called a factory reset)
Prerequisite:
1. Huawei Backup (Settings → System → Backup & restore → HUAWEI BACKUP - Data backup) to an external USB memory device.
2. Checked the consistency of data and the tecnical assertion of my account on Google Cloud server for Calendar, Gmail and Google Docs. Then performed a GOOGLE BACKUP.
Note: 1 and 2 has a duplicate work, but inevitable since Google somehow blocks all installed apps, their data and configurations to restore down-streaming back to my Huawei P20 lite.
This troubleshooting didn't solve the issues. Immediately after, I restored a Huawei WiFi router (Model: HWD-36) Settings configuration via a Web browser.
The hacker/s quite often modify my Huawei router and/or Huawei P20 lite system resoces.
Hope this helps.
Related
Ok i have a alltel touch pro, stock rom the only thing i have changed was the theme. i have diamond tweak and tf3d config and advance config tool all installed. For some reason I will pull my phone out of my pocket turn the screen on and the data will be on. I have weather, gps, and all other options that use data turned off unless i tell it to turn on. (or so i think)
Is there anything you guys know of that would be a reason for my data to be coming on automatically. it is killing my battery and it is becoming annoying to after having my screen off for an hour or so (sometimes more) to pull it out and the data be on for no reason.
any help please?
thanks
Jeff
I also had the same problem. My phone did the exactly same thing, but since I have a notification on my phone on when this would occur it I would press and hold the end key to terminate the data.
What I did to get rid of it was first backed up all of contacts, sms, etc..
and did a hard reset.
Got rid of all of the extras I had installed.
And reinstalled only the things that I needed.
for example net.3.5 tf3d config, personalizer.
If you don't have a back up program (make sure you have a sim card as when you back up you'll be backing it up into your sim) use PPCPimBackup.exe which you could find through google.
I'm still a noob to ppcs and my touch pro, but if you have any questions on how to do the following just let me know.
If you download advanced config tool you can set the data connection to turn off automatically. There are also a ton of other options that will help optimize your phone and save battery
Do you have an E-mail account set up on your device? If so, you may have set it to connect every so often. One other thing that comes to mind would be if the QuickGPS app needs to update the certificates, it will connect to the internet.
You may want to get a custom rom in your device. This will get rid of a lot of junk...
Good luck!
Hello everyone, I'm a noob on this forum, I found a lot of informations but nothing for my problem.
I have a HTC 7 Mozart since 3 weeks (with my french operator Orange) with all updates with Zune. My problems are:
- Sometimes reboot automatically when incoming call (not for all calls)
- Sometimes reboot automatically when incoming sms (not for all sms and after restart sms is loosed :/)
- Sometimes reboot automatically when … do nothing …
- Sometimes when I touch a tule, "Chargement en cours" ("Loading in progress") appears and nothing => I press the power button and "Au revoir" ("Goodbye") appears and do not disappears (i'm waiting many minutes) and finally i must remove the battery to restart the phone
- Sometimes when I go in Parameters menu (to activate/desactivate Wifi) I have only "Mode Avion" ("Plane mode") => I press power button and "Au revoir" ("Goodbye") appears and do not disappears (i'm waiting many minutes) and finally i must remove the battery to restart the phone
- Sometimes when I take the phone, it is very hot, the power button and the 3 sensitives buttons have no action => i must remove the battery to restart the phone (the battery charge has very decrease)
These problems increase with time, I met 5 or 6 reboots 2 days of the last weeks, and i can't continue to use my phone like this.
Yesterday I tried to uninstall all application (that I had install) and remove my email accounts but one reboot this night and 2 problems today (with no phone use) :S.
I don't know if it can be a hardware or software problem. Have you any ideas ? (I have some long conversations in SMS and some important informations in SMS and I hope that I will keep my SMSs (because there is no solution to backup or extract SMSs, thanks Microsoft ...)
Thank you
Hello,
First of all, have you jailbreak your phone? And have you try to upgrade the memory of your phone?
If the response of those question are no, try to make an hard reset of your phone (press Vol +/ Vol - and power button at the same time then follow the instruction).
If you still have the problem after that, I think you will have to send back your phone to the after sale service :/
Good luck!
Thanks for the answer.
No jailbreak and no change of the memory card.
I have seen the hard reset procedure but I suppose that SMSs will be deleted so I'm still waiting a little if an other solution is possible
I think you can probably use Microsoft My PHone web site. It gives you a simply way to backup your contacts and sms also.
-> Make a backup on microsoft Myphone
-> Hard reset your phone
-> Re-install your backup on your phone
Good luck!
Unfortunately MyPhone is not compatible with Windows Phone 7 . I found no way to save or extract SMS (lack of solution in this OS).
I had the same problem with my HTC Mozart, it was always booting making it impossible to use.
I have a feeling its just a damaged memory card but i send it to the store where i bought it so they could take a look.
I don't think you can do anything to solve it without loosing your warranty
Thank you, I'm not only lol.
I take my old phone today.
I still search a little and i will try the hard reset ... and after sale if its continue.
Got an AT&T Titan today.
It seems to have wi-fi problems. I've connected it to my wi-fi network but frequently the phone refuses to *re-*connect to it. It can see the wi-fi access point and shows it with full signal strength but "forgets" to reconnect. When I tap on the connection in the list in wi-fi settings it will usually connect but sometimes will put up the popup saying that it could not connect.
I do not have this issue with any other device on the network (and I have many). I suspect that this related to the issue being reported on the other thread in this forum, that the phone starts to prefer 3G over wi-fi even when wi-fi is connected. There's a similar issue with the Radar.
Anyone find a way to work around this, maybe with some magic settings on the wi-fi access point?
Edit: maybe my AP? I'm trying a different one to compare.
Exactly the same problem here.. Wifi is unstable as hell, when it's been on for some house.. You never know if and when it's gonna connect again.. HTC drivers
No problems with WiFi here. My connection is always stable even when switching to other networks.
Sent from my HTC Titan using Board Express
Update: I've done a few things with my wi-fi AP and at least one of these measures seems to have helped, as I've not seen the problem since:
* Turned off 802.11b/g/n, turned on 802.11g only
* Turned off QoS
* Changed wi-fi channel to 5
* Added a second AP also set to 802.11g only (same SSID, channel 8)
According to the phone's wi-fi signal strength display I shouldn't have needed the second AP, but with it I definitely have a much stronger signal all over my house. BandWidth shows a speed bump from ~5M to around ~10M.
So maybe the Titan is very sensitive to signal strength? Or doesn't like 802.11n. Or maybe it just doesn't like the Belkin router I have.
I'll be trying this at work tomorrow to get even more data points. I use this thing on GoPhone and so non-reliable wi-fi --> the Titan is going back.
This seems to be a common bug. Mine is doing the same. It can be helped by disabling the data connection in mobile settings while you want to use the WiFi. Not a solution, more of a workaround but it bodes well for a software fix I'd guess.
I think this phone's wi-fi is working but is extremely sensitive to fringe wi-fi signal and/or channel interference.
Since I added a second AP in my house and adjusted the channels to avoid conflicts with the neighbors (using a wi-fi analyzer on a tablet), I have not seen this at home.
At work I've only seen this happen once, and it was near a doorway (where the wi-fi signal presumably is at its weakest in the building).
Mine seems to have developed this problem after installing the latest update from HTC (still on 7720). This happens even with the 3G turned off..
Hopefully it will be fixed in the next update because it is quite annoying!
hard reset makes a difference
so i spent a bit of time with htc support. they recommended hard resetting as others had warned me. in the end i got so fed up with it i tried it and actually the phone is much better on wifi right now. i totally cleared out zune too and reset everything i could think of. one thing i had on before was wireless sync. decided not to bother this time. no idea if it's the culprit but are you guys having problems using wireless sync by any chance?
si
I have also been experiencing the same issue with the AT&T titan. My old Focus works great. I know that HTC had some problems with the using spoofed MAC addresses and maybe the fix has something to do with it. HTC is a great company, but it seems to take them a few versions to get their code clean.
I manually pushed 7440 to my phone and I am not sure if it is related, but I have not experienced the WIFI issue since. The patch does not mention anything about WIFI and since it is likely a driver issue, probably a wild goose chase, but...
This thread has the instruction in case you want to try:
http://forum.xda-developers.com/showthread.php?t=1306415
I take it back. Just got home and the problem still exists.
Sent from my {TITAN} using XDA Windows Phone 7 App
The problem persisted for me too after 7740. Still behaving at the moment after the hard reset. Fingers crossed it stays that way.
Guys the definite solution to all connectivity issues, marketplace and sharing issues can be rectified by hard reset. I know in absence of back up apps it might not be the best option for some. But guys that has solved my ever I going issue with marketplace downloads. Also I realised real performance update that came along with 7740 update only after the hard reset. It took me an hour to re add all my 8 accounts, sync back my photos and music and re add my 131 apps but in the end I am problem free and super smooth since last 29 hours. Oh and if you do a hard reset then don't add windows live ID during phone set up. Do it without id and when it loaded, restart phone. After one restart add live account manually. I think that saves some sort of log file corruption.
Sent from my WP 7.5 HTC TITAN using XDA Premium App for Windows Phone.
Hard reset does not solve the w-fi issue being discussed on this thread.
The Titan is very sensitive to signal strength and sometimes refuses to reconnect wi-fi because if that.
My WiFi password key index was set to 2. But I cannot figure out how to make this happen on my Titan (maybe all WP7 device is the same). Yes I can change the key index to 1 on AP but that means I have to reset all WiFi enabled devices.
Any suggestions? Thanks.
I've had my AT&T Titan for a couple of days and am definitely having this issue. My wi-fi connection does not hold, and when I look at my phone it is often searching to connect back to the wi-fi network. It always connects, but it doesn't seem to hold the connection. Which means it must also be draining battery? I switched from the Focus, and I never had this issue with the Focus on the same wi-fi networks. I am running OS version 7.10.7720.68. I'm not seeing any solutions here, am I missing one?
Wifi issue
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
oilpressure said:
Have the same problem Love the phone but this is worrisome. Heres the response from HTC rep:
We are sorry to hear that you are having wi-fi issues with your Titan.
This is not an issue that is currently under analysis for this device; therefore, please try to resolve the issue by performing the resets of your device.
Soft -
Pulling the battery out is generally referred to as a 'soft reset'. Please turn phone off, remove/replace battery and then turn phone back on. If this does not correct the issue, then please ensure that your personal information such as contacts and photos have been backed up in preparation for a factory reset. Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state — the state before you turned on the phone for the first time.
Factory -
Performing a factory reset via settings:
Tap Settings -> about phone.
Tap reset your phone, and then tap yes.
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
Follow the instructions to factory reset your phone.
We apologize for any inconveniences that this may have caused you, Bruce.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Waddya think?
Click to expand...
Click to collapse
What I think is that I have spent countless hours downloading, installing and setting up all the apps I had on my Focus, and I'm still not done, and I really don't want to do that all again less than a week later.
Tried the hard reset. No luck.
Got another HTC response advising that I remove any cases I may have on the phone. Has anybody had any luck with wireless G v. N?
Sent from my PI39100 using XDA Windows Phone 7 App
Tried a wireless G router. No better. I've noticed that when I get it working its just a matter of time before WiFi data stops.
Sent from my PI39100 using XDA Windows Phone 7 App
Hello
I've had a Samsung Galaxy S3 for ages, unfortunately for me, the phone recently just switched off, then on, then won't go past the "Samsung" screen. Ah, I thought (well, something a bit more sweary) - but I had a backup identical model phone in case one broke, so I started using that. Moved all my apps, installed banking app etc, and then happy.
Or so I thought...
The new (well, it's an old phone, but one I haven't been using, bought as back up) phone now switches off when charging every night, an issue which was going to switch to me charging it during the day when I can stare at it and see if anything happens to make it switch off, but then I realised it switches off each night even when it isn't charging.
I have a bigger battery to hold a charge for a few days, and so even when I don't charge it, just have it next to me as I sleep - and next morning it will be off. I presume it might be switching off around 5am... this is only a rough guide as if I switch it back on, and flick through the phone, I see my unread emails are up to around 5am, and then after a few minutes it logs back into the internet etc and brings me newer emails.
I first thought it was that it kept switching off when charging... but now I know it does it at (I presume) the same time every night even when it's not charging. Can't use it as an alarm clock anymore, as it's off before the alarm goes off. Anyone have any idea what's happening?
Did you copy all of your data and settings?. Most likely you have a software conflict going on.
I highly recommend you backup your data from all 3rd party apps. Do not backup your system apps data, google data, apps or games that cloud sync or phone settings, ie wifi passwords etc.
You must allow samsung apps, google and other cloud apps to sync their own way and you must calibrate the phone for wifi manually.
Beyond that you'll need to reflash stock firmware and start over using the guidlines I have given you above after restoration of the firmware (and root if required).
Beamed in by telepathy.
I assume when I installed on the other phone, it switched settings when I log in to various things. Because I installed everything asap, I've no idea if one thing is causing the issue.
How do I get the phone to calibrate manually? Apologies, I'm not great with techie stuff I add the wifi details, and logged into settings - is that manually? Things are backed up to themselves, so when I log back in it resets to previous settings when it syncs. Should I try and work out how to prevent all things from backing up manually? Haven't logged back into any games, although they might be installed, haven't actually signed in or used them.
How would I go about reflashing stock firmware? Doesn't sound like anything I've ever done before, but up for a challenge
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
shivadow said:
By manually i mean just setup wifi yourself rather than allowing a backup. Same for system apps.
The app data will contain references to the old phone which will confuse it. All of that must be rewritten on the specific device to match the phones identity.
3rd party apps are usually OK with backups but still shouldn't be trusted, but they don't usually bootloop the phone. They just force close instead.
Flashing firmware will reset the phone back to factory and rewrite the operating system, removing any software bugs in the process. To learn how to use odin you can find countless guides online too.
A straight forward "factory reset" via either the phone software or the recovery menu could solve the problem rather than flashing.
If I were you, I'd just factory reset it and then allow the phone to run for a few hours to see if the problem reoccurs in a factory state. If the phone asks for a google login just use the normal account and allow all updates to happen but switch off backup and sync for the short term. If all seems good then you know there was a bad app somewhere.
Beamed in by telepathy.
Click to expand...
Click to collapse
Ahh, cool, gottcha! Ok, will try soon. Surprisingly, I've switched off the phone every night instead of it auto-switching off at around 5-6am, and surprisingly it's so far going well. Had it on for 3 days and only at 47% now, so it's promising, still does switch off occasionally during the day, but I've just ignored that. Will do a factory reset in the next couple of days and report back Thanks for the help
My friend came to me today with his completely stock oneplus x acting weird. when he would press the applications icon on his home screen it would bring up applications and then display all open apps...
So i decided to reset his phone, not knowing that I needed to do it from within android and not from recovery.
Now his phone is stuck at the google verification screen, and he did not even know he had a google account, so has no chance of figuring out his password (we tried his most common ones). We don't even know his old google email address, but we know his phone number so we tried to recover access, to no avail.
I have tried to bypass this with things I found on google such as:
-inserting a usb via otg cable (file manager does not pop up)
-getting to settings via keyboard settings
-getting to settings via privacy policy after disconnecting wifi during connection verification
Does anybody have any ideas? I really don't want to owe my friend a phone just because I was trying to help him
victory is mine!
I needed:
https://forum.xda-developers.com/oneplus-x/general/guide-mega-unbrick-guide-hard-bricked-t3272108
with drivers from:
http://www.androidbrick.com/oneplus-one-two-3-3t-5-mega-unbrick-guide-twrp-flashing/
It seems that shutting it off for 40 seconds mattered too.