Hello, i have problem with registration to the app. My network is completly fine Wi-Fi or phone data and the app said "Unable to connect to the network. Try it again." I tried reset phone couple times, reinstal app. Still not working. Any idea what to do?
I have the same problem with Miui account. I want to disconnect my Verge from Amazfit app, but i have the same network error message. I tried to erase Amazfit app data, but after that now i cant login to my Miui account. Mifit app same problem. I guess its some server issue by Xiaomi.
error login in amazfit
Same problem here can't login in amazfit app maybe problem with miui 11
Login working again.
Is this frequent? It's happening again, I get the same when trying to log in for the 1st time (just bought a watch). Probably server again?
Related
After upgrading phone from Nexus 6 to Pixel 2 XL, I am getting the following error when attempting to sync Amazfit app with watch "Part Syncing Data Failed"
Bluetooth is working, cleared app cache and uninstalled and reinstalled, yet still no luck.
Anyone know how to fix this??????
I had this problem over the last 4 weeks, all the data would sync to the app but the run data would not transfer to strava. I ended up factory resetting my phone and then the data started syncing properly to strava and everything worked fine. However last week I started getting the following error "unfortunately, gpx- recorded has stopped." Now I'm trying to find out how to fix this error. Before this was happening the watch was working really well.
I must say however that the watch is still recording all my data (steps, sleep heart rate etc) it is just not allowing me to record any workouts that use the gps function. I get a GPS fix but as soon as the count down ends I get the gpx error. Does anyone have any ideas?
Do you have music on the watch?
Check if there is room left in memory to save something
Responses please
Just started seeing the same thing. Using note 8
I had the same problem.
I solved in this way in my android phone:
Go to options/general/alplications, select Amazfit, "clear cache" and then "force stop".
I hope this helps
For Strava, upload data directly from watch using WiFi. All GPS activities will show up. Even couple months months old.
For some reason syncing is not working via Bluetooth. I'm getting the same error.
Sent from my XT1635-02 using Tapatalk
good day, you can not synchronize the watch with the app you know to advise, syncing failed, pleace help
Standak12 said:
good day, you can not synchronize the watch with the app you know to advise, syncing failed, pleace help
Click to expand...
Click to collapse
Data may be corrupted, unpair watch while it's connected to phone or use Factory Reset in watch Settings, then pair again. PS: unpair will erase all data on watch.
If the problem persists after you pair again, do the same but answer NO when Amazfit app asks if you want to restore old data to watch.
Hi buddies.
Yesterday I see my Verge not sync completely with the Amazfit App (Android). The app say that some data not is possible to sync. In the same day, a OTA update is appear in the app, and in a few hours later I update the watch but the problem persist. Today I try to unpair the watch from the app but then not is possible to pair again, when the watch appear the Bluetooth code and press OK, the watch restart again in the QR code. I try to login in the Amazfit app with another account and nothing.
Anybody with the same problem?? The watch not be able to use in this state.
I have managed to pair it, but the problem of incomplete synchronization with the app persists...
Hi all,
Since some days the AGPS data from watch is not updating anymore. I have synced several times. Does anyone else have the same problem? Any idea how to fix this? :crying:
Kind Regards
Christian
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
AGPS sync problem
slayne1 said:
Hello ! Same problem for me since one week : AGPS is expired, and sync with Amazfit Android app doesn't fox the issue. I've already reset the app and the watch, with no change...
Click to expand...
Click to collapse
Hello, I have same problem.
I have factory restarted the watch 4 or 5 times, i uninstall and install the app and still nothing!?
Since the AGPS want sync i have very bad GPS recorded running activity.
Please help?
For Android Only.
Uninstall Amazfit Watch App [3.xx]
Restart the Phone.
Install Amazfit Watch App [Downgrade to 2.7x or 2.9x by manual install APK]
Again pairing and A-GPS can update.
Have downgraded to 2.9. Will report back on AGPS status.
Did not work.
Can I ask, can people on the forum please try a manual sync? Options -> Sync? On my Stratos, it fails at 34%. Want to see if it's something at my end, or if related to the Xiaomi server issues.
I am having the same problem with the Verge China 3.0.50.0 and App 3.6.1.
I have sync like more than 20 times and it still tell me that my AGPS data has expired.
i got same problem, i did't update for a gps on amazfit pace
maybe, xiaomi server is update
Seems ok today.
When you pull down the sync you will see the sync progress (%). The the first count will go to 90% and finish. Then it will reset to 10% and count to 90% then finish.
Previously the 2nd count sync will stuck at 10% for a while and stop.
Hi,
Every once in a while I get the message 'connection failed, update to the latest app to synchronize data'. I click the message away and I get back to my watchface, only my screen stays always on after getting this message. I always have to reboot...
I did already a factory reset, but didn't helped. I have a custom watchface, could that be the problem ? Or is it something else ? Anybody ?
Does it happen when you have default watch face?
iyengar said:
Does it happen when you have default watch face?
Click to expand...
Click to collapse
That I have to test...but don't want to have the standard facewatch anyway...
I did test it. Have occasionally the message on all tried watchfaces...I use the zepp app in combination with notify and fitness. Any one a solution ?
Maybe downgrade firmware and then update again to latest firmware? This sometimes fixes bugs..
I have the exact same problem with the Amazfit GTS . I have the same combination (Zepp app + Notify and fitness) and every few hours (or even more frequently) I get the same message and the screen stays on until I notice. Even if I press the screen for the message to go away the screen stays on until I also press the physical button.
Also besides that, the battery drain is awful. I used to get around 20-22 days of battery (with Amazfit app and Notify and fitness and everything enabled, even continuous heart rate) and now with the exact same settings i 5-6 days.. I can only get 1 day more if I disable things.
Problems started back in late August, early September when the Amazfit app changed to Zepp app but I am not sure if this is a fault of Zepp app or a problem between notify and fitness and the new Zepp app.
I have tried to do a factory reset to the watch, to delete zepp app and add it again etc etc but nothing changed. I have the default watchface and never used a custom one.
If someone finds a solution please inform us.
Just curious if anyone found a solution. I am having the same problem with connection failed, update to the latest version and I am on the latest version of notify app. Please help, thanks.
Without notify installed I have no problem.
By the way.....
I am on Android 11 with OnePlus nord
In the spring this year there were no problems at all. But now it's very unreliable.
Yesterday I pulled down the Zepp view a dozen times and finally it synced my last workout... but without GPS data! I know there was GPS data because I can see it on the watch itself.
Today I could not sync my last workout at all. Previously the Activities menu on the watch said there are a few items unsynced, but now it does not have this message. It's as if it was synced but I don't have data in Zepp.
When I pull down the Zepp view, sometimes it shows no errors, sometimes says "Device sync failed". But it shows battery level correctly and also it is able to ping the watch through Find watch function (the watch vibrates). Occasionally Zepp does the AGPS update of the watch, and the update also sometimes takes multiple tries to complete.
What I have tried these days:
restarting Zepp
restarting Bluetooth and location of the phone
restarting Amazfit
restarting the phone
force-closing Zepp
cleaning Zepp cache
unpairing and repairing Amazfit (had to repeat pairing twice - it failed during the last step when preparing the device)
Watch
Amazfit GTS
Firmware version v0.1.2.05
Phone
Nokia 8.1 Android 11
Zepp
7.0.2-play
Now after having written this, I restarted Zepp once more, and suddenly it synced automatically, loaded the stuck workout with all the GPS data and also did AGPS update. But when I do pull down, it again says "Device sync failed".
Why it's so unstable now? Is the watch dying? Is Zepp glitching? Is it some Android update at fault?
I'm having the same issue. Did you ever find a solution?
Exactly the same issue. Same steps were tried also. Have reported this issue through app. No response. Atleast, it is not me alone. Thanks for sharing this issue.
Hi everyone. I found a solution.
Removed all the cache data and also app data in Android app settings for Zepp.
Then uninstalled Zepp completely.
Then reinstalled Zepp from Google Play.
Then reset Amazfit to factory settings.
Then paired Amazfit to Zepp.
Now it seems to be working again without a hitch for two months.
I suspect, the local database was somehow out-of-sync beyond repair and that's what was messing Zepp and it failed when saving data. So, most likely cleaning all the app data was the main thing, and maybe it would work just fine without reinstalling. At first, I was reluctant to clean the app data because I was afraid I would lose all of my workout history, but fortunately, the app was able to reload it from the server. Of course, I lost all the workout data that was on Amazfit itself.