Hey,
I've been using Amazfit Verge for about three months. Everything was ok until yesterday when some of the notifications stopped working. I didn't change anything in the settings. It stopped by itself. I still get notification when someone rings or the alarm clock is set but all application notifications such as Messenger, Facebook od Telegram do not work. I tried to unpair and pair the smartwatch again, uninstall and install the Amazfit application but the result is still the same. Thanks for the help.
Watch model and firmware version? Phone model, OS and Amazfit app version?
lfom said:
Watch model and firmware version? Phone model, OS and Amazfit app version?
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A1811, latest firmware and amazfit app . Mi 9 global eea miui 11. For now, the problem disappeared after resetting the whole phone to factory settings.
Amazfit has an option to test notifications: if they work but you don't get notifications from other apps, then you must reset Amazfit app permission to access notifications in phone settings. If the test notifications don't work then something is wrong in the connection between 0hine and watch (make sure watch isn't in DND/Silent mode).
And today it has happened again. Notifications stopped coming to the watch again, and nothing changed in the settings.
Related
Hello,
I'm testing Amazfit Bip since yesterday. To receive notifications I'm using Notify & Fitness for Amazfit. It works fine, but problem appears after reconnecting the watch. I mean - Amazfit losts the connection (for example if it's too far from the phone), somebody calls / sends a message, then Amazfit receives the connection back with the phone and shows no new notification. When it's connected again I don't get notifications for messages/calls received when connection was lost. The same is with Mi Fit application. Do you have any idea how to solve it?
The same here.
What firmware is on your watch?
Mr.kabas said:
The same here.
What firmware is on your watch?
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V0.1.1.36
Only using third party apps, mostly paid ones. Some can detect that you lost connection and send the notification once the watch is connected. For instance, Notify & Fitness on PlasyStore.
you can try alert bridge on playstore, which is also free. Is not customizable as notify o similar apps (which however need to be paid), but if you don't pretend too much on notifications side, it does what you're looking for. give it a try
Hi all,
i have a problem with receiving notifications on my Amazfit pace watches. The problem is, that notifications are coming only for a few minutes after restarting my phone (sometimes even restarting of the phone doesn't help). Moreover, I've noticed, that notifications seems to be working when the phone is charging. What I have tried so far:
Unpair and pair my watches
Clear cache
Restore of factory settings on the watches and on the phone
Set Amazfit app to ignore battery optimizations and app has permission to receive notifications
My phone is Huawei P9 Lite 2017 (PRA-LX1) and the phone is running Android 7.0 and EMUI 5.0.3. Amazfit app is the latest version from Play store and the watches' rom is 1.3.8a. Any ideas what could be wrong?
Thanks.
1. Make sure you don't have any settings on phone or app that is killing Amazfit while it's in the background. Some customized versions of Android have very aggressive battery settings, you must remove Amazfit app from them. Some even disable Bluetooth to save battery, it must be on all the time as well. It seems the case because you said it works while phone is charging...
2. Some Huawei phones are known to have WiFi/Bluetooth problems. You can try to put phone in Airplane mode and enable mobile data and BT separately and see what happens.
lfom said:
1. Make sure you don't have any settings on phone or app that is killing Amazfit while it's in the background. Some customized versions of Android have very aggressive battery settings, you must remove Amazfit app from them. Some even disable Bluetooth to save battery, it must be on all the time as well. It seems the case because you said it works while phone is charging...
2. Some Huawei phones are known to have WiFi/Bluetooth problems. You can try to put phone in Airplane mode and enable mobile data and BT separately and see what happens.
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Thank you for the answer.
1. That was the first thing I did, but without success. However, I did not find an option to disable/enable Bluetooth in order to save battery. Previously, I had Mi Band 2 and it worked flawlessly.
2. I can try that and see what happens.
EDIT: No luck with option 2. Notifications still not coming.
*Bump* Anyone with the same (or similar) issue?
Hello I am facing exactly the same problem. Notification delay even in calls. It's very annoying the fact that the notification appears after the finished call.
My phone is huawei nova with Android 7 and emui 5.0.3
Στάλθηκε από το HUAWEI CAN-L01 μου χρησιμοποιώντας Tapatalk
Hi,
yesterday i received my Amazfit Verge.
I could not test it completely before an upgrade to OS 3.2.0.7 (I was running 3.2.0.5) came in.
I tested this watch on 2 phones (samsung s9 plus and a Motorola G4 plus).
Before testing I did a reset of the watch.
Both show the same problem, when testing the warnings the incoming call warning does not work.
When a call comes in the warning also does not work on the watch, all other warnings work.
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
Do you have latest version of Amazfit app installed on phone with all permissions granted? If yes, try adding the phone/contacts/favorites to the notification settings in the app.
deboopi2 said:
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
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Interesting - I just checked it with my Verge on 3.2.0.7. The first time I tried, it took relatively long - about 10 secconds - before I received the notification on my watch. The seccond time it came right away.
Have you tried to let it ring a little longer?
I'm running on release 2.6.7
Phone/contacts/favorites are hidden by the smart filter, they should not get selected.
I selected them anyway but the result is exactly the same
I've been waiting for 20 seconds now and I still do not have a notification on the watch.
I have exact same problem. Notification works only when I enable BT call function on watches.
I have the same problem, incoming calls are not visible. Samsung Galaxy S8 Android 9.
same problem here with a Samsung S10.....anyone solved it???
deboopi2 said:
Hi,
yesterday i received my Amazfit Verge.
I could not test it completely before an upgrade to OS 3.2.0.7 (I was running 3.2.0.5) came in.
I tested this watch on 2 phones (samsung s9 plus and a Motorola G4 plus).
Before testing I did a reset of the watch.
Both show the same problem, when testing the warnings the incoming call warning does not work.
When a call comes in the warning also does not work on the watch, all other warnings work.
Is this a problem with the watch or is it a software glitch in 3.2.0.7 and how to solve this?
Click to expand...
Click to collapse
Did you marked in Watch App, notification section call/phone? Do you getting all others notifications like message, calendar and ect.? In 3rd screenshot https://play.google.com/store/apps/details?id=com.huami.watch.hmwatchmanager you can see notification area. Here you must add all apps from yours phone from which you want to get notifications. If will not help, try reset factory settings of watch. For me working everything fine. Also, if in watch you will not see caller name, need to give permission of that (in smartphone). By the way i hope you understand that watch with smartphone must be connected via bluetooth?
P.S. I got 3 updates, now i got latest where was integrated Alexa (working in US only). With all software versions which i had and have working all notifications very well, included call. I guest you will not added it in Watch App notification section that. I have not Xiaomi brand smartphone too. Brand of smartphone havn't any effect in getting notifications I hope But maybe China manufactor don't like Samsung, so... you can chat with Amazfit support us.amazfit.com. But i'm really don't want to believe that this is true. Maybe something bad is with Samsung smartphones, cos this problem have a lot of people here
I had a Xiaomi Mi9 before and all worked very well!!
Now that i switched to a S10 with all the same settings that i had before, the notifications (whatsapp, telegram, gmail..ecc..) are perfect BUT if someone calls me the Verge vibrate for a second, the screen lights up and...stop!! no name, not even number calling.....when the call attempt ends it also notify me the missing call....!! I am pretty sure this problem is connected to samsung phones with pie but i really hope there is a way to fix it because i would hate to sell my Verge.....
agv83 said:
I had a Xiaomi Mi9 before and all worked very well!!
Now that i switched to a S10 with all the same settings that i had before, the notifications (whatsapp, telegram, gmail..ecc..) are perfect BUT if someone calls me the Verge vibrate for a second, the screen lights up and...stop!! no name, not even number calling.....when the call attempt ends it also notify me the missing call....!! I am pretty sure this problem is connected to samsung phones with pie but i really hope there is a way to fix it because i would hate to sell my Verge.....
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Click to collapse
I starting to think that this is not Verge problem, but problem is with Samsung smartphones, even newest models. I have none Xiaomi smartphone and it's working fine. It's not Samsung too. So i advise you to chat with Samsung support too, but ofcourse try to talk with Amazfit support us.amazfit.com (it's US, but only this support have live chat) if will be closed chat, try en.amazfit.com via mail support, but keep in mind today is saturday, so answer via mail or chat will be opened only from monday. It can be that these models working with each other with this problem
Answer from Amazfit Support:
Amazfit Support (Amazfit)
May 12, 23:02 PDT
Hi Milan,
Thank you for contacting Amazfit Customer Support. We apologize if the product caused you any inconvenience!
Could you please let us know where did you purchase your watch? Please kindly attempt the following steps:
1. On the home screen of the Amazfit Watch App tap Me in the lower right hand corner tap Setting tap Notifications setting tap the toggle switch to enable Push notifications tap App notification setting and select app in the list to enable or disable the specific notifications.
2. Make sure Not push, phone’s screen is ON is turned off.
3. Check if you enabled the Silent mode on the watch. If you enabled silent mode, you can't receive any notifications at all.
4. Make sure your phone notification bar is functioning. Please note that alerts will only appear on watch if they pop up on phone.
5. Open Amazfit Watch APP MeSettingSystem PermissionsAccess notificationstoggle on Amazfit Watch if it’s off. If it’s on, turn it off and on, reboot your phone, restart App and try again.
6.Open Amazfit Watch APPMeSettingSystem PermissionsAutostart tap Background operation permission setting to add Amazfit
Watch APP to the white list of background operation permission.
7. Open Amazfit Watch App Me Setting System Permissions Read contacts to allow Amazfit watch app to read your contacts in settings or the security app on your phone.
If the issue persists, please send us all the pictures and show us how you enabled the permissions. Then submit a feedback from the watch and Amazfit Watch App. Also send us the Amazfit ID to help us locate the issue.
Sincerely,
Seven
Amazfit Support
everything is checked and there is no incoming call anyway
yeah same preset answer they give to anyone.......
i also have all checked but the problem persists!!
I think it's standard form of answer to costumer. So consultants doing just copy - paste process from base of information. I think company request to do that from theirs workers, so don't be suprised. By the way i got some too about battery, but it's better to get answer like this one if don't get it at all, i had some examples when i did not got answers at all or answers into my questions
Any idea how to fix it?
zapas17 said:
Any idea how to fix it?
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Click to collapse
Try to do factory reset of watch. I tried several times and after last reset i could hear caller when i answered to ring. But i need to check again that. By the way i did some reset of watch without restore of my data. So maybe this can help you.
No helps. I think it's problem new software for verge.
Still happens on my new Note 10 too, damn it! Coming from Note8 I havent experienced this before.
Hi there. I just bought the Amazfit GTR. This is my 3rd Amazfit watch, I have both the Pace and the Stratos. Had no problem with those, but with GTR, no matter what I do, I can't make the notifications to work on the watch. I get the notifications for calls, but that's it. No notifications for sms or other apps, despite activating and selecting them in the Amazfit app. I unpaired and paired the watch again, I rebooted the watch, made sure the watch is connected to the Amazfit app and that the app is running on the phone, but no luck. My phone is a Samsung Galaxy Note 8. Anyone else encountered this issue or have any tips on what to do to make notifications work?
Sent from my SM-N950F using Tapatalk
Try resetting Amazfit access to notifications (turn it off then back on).
Managed to make it work by resetting the watch to factory settings and uninstalling/reinstalling Amazfit app.
Sent from my SM-N950F using Tapatalk
Hi,
Every once in a while I get the message 'connection failed, update to the latest app to synchronize data'. I click the message away and I get back to my watchface, only my screen stays always on after getting this message. I always have to reboot...
I did already a factory reset, but didn't helped. I have a custom watchface, could that be the problem ? Or is it something else ? Anybody ?
Does it happen when you have default watch face?
iyengar said:
Does it happen when you have default watch face?
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That I have to test...but don't want to have the standard facewatch anyway...
I did test it. Have occasionally the message on all tried watchfaces...I use the zepp app in combination with notify and fitness. Any one a solution ?
Maybe downgrade firmware and then update again to latest firmware? This sometimes fixes bugs..
I have the exact same problem with the Amazfit GTS . I have the same combination (Zepp app + Notify and fitness) and every few hours (or even more frequently) I get the same message and the screen stays on until I notice. Even if I press the screen for the message to go away the screen stays on until I also press the physical button.
Also besides that, the battery drain is awful. I used to get around 20-22 days of battery (with Amazfit app and Notify and fitness and everything enabled, even continuous heart rate) and now with the exact same settings i 5-6 days.. I can only get 1 day more if I disable things.
Problems started back in late August, early September when the Amazfit app changed to Zepp app but I am not sure if this is a fault of Zepp app or a problem between notify and fitness and the new Zepp app.
I have tried to do a factory reset to the watch, to delete zepp app and add it again etc etc but nothing changed. I have the default watchface and never used a custom one.
If someone finds a solution please inform us.
Just curious if anyone found a solution. I am having the same problem with connection failed, update to the latest version and I am on the latest version of notify app. Please help, thanks.
Without notify installed I have no problem.
By the way.....
I am on Android 11 with OnePlus nord