EMUI 10 update for Lya L09 - Huawei Mate 20 Pro Questions & Answers

Need the help. Is update available for Lya L09 or just for Lya L29? Getting no help from anywhere regarding this...

m00mi said:
Need the help. Is update available for Lya L09 or just for Lya L29? Getting no help from anywhere regarding this...
Click to expand...
Click to collapse
I have seen only one message from LYA-L09 user that got EMUI 10 update, all I've seen are on lya-l29. Single sim always last to be updated....

m00mi said:
Need the help. Is update available for Lya L09 or just for Lya L29? Getting no help from anywhere regarding this...
Click to expand...
Click to collapse
Getting no help? This is the only place you have asked ? look through the system updates thread, one user with an L09 has thr update, rest are L29

m00mi said:
Need the help. Is update available for Lya L09 or just for Lya L29? Getting no help from anywhere regarding this...
Click to expand...
Click to collapse
The only thing we know is that we don't know, Huawei communication is anything but precise right now. Some version of EMUI 10 seem to be available to some regions for both 09 and/or 29 according to user reports across the web, but that's not everyone so probably link to IMEI.
You can risk a DLOAD update if you're up to it, but no one can reply you for sure at the moment if there is an update available for your phone
Wait and see

Me too didnt get emui 10 same lya-l09

ratoune said:
The only thing we know is that we don't know, Huawei communication is anything but precise right now. Some version of EMUI 10 seem to be available to some regions for both 09 and/or 29 according to user reports across the web, but that's not everyone so probably link to IMEI.
You can risk a DLOAD update if you're up to it, but no one can reply you for sure at the moment if there is an update available for your phone
Wait and see
Click to expand...
Click to collapse
Correct update is link to imei of the phone. They push the update on certain region, first China and then the rest but a bit random.
Huawei is a disaster regarding updates, and here on XDA we get frustrated because we would like to know what we can and we we cannot do. We end up using tool (hstool or dload method) which bricked some user's phone.
Dload indeed is available now but to be sure it is better to wait until we get feedback.

Huawei really frustrates in update matter. One who tried dload in forum end up with a bricked device

m00mi said:
Need the help. Is update available for Lya L09 or just for Lya L29? Getting no help from anywhere regarding this...
Click to expand...
Click to collapse
I'm on LYA-L09 and i have EMUI 10 running. i downloaded the HiCare app, before opening it i switched off my location. opened up the app, selected my region as UK, and then clicked on updates, and that was it, update was available for me.

devnarain.avinash said:
I'm on LYA-L09 and i have EMUI 10 running. i downloaded the HiCare app, before opening it i switched off my location. opened up the app, selected my region as UK, and then clicked on updates, and that was it, update was available for me.
Click to expand...
Click to collapse
Lucky u are man

Guys where can I find the ROM to upgrade to EMUI 10 ? I search a lot but I didn't found anything.
LYA-L29

I used this method to install 9.1.0.346 and immediately received emui 10 through HiCare. (mate 20 Italy, HMA-L09)

If you are wondering if you will get the update, check this link :
https://consumer.huawei.com/en/community/details/topicId_40006/

Maryan40k said:
Click to expand...
Click to collapse
tell us how did you do it?

K1nho said:
tell us how did you do it?
Click to expand...
Click to collapse
I used this method to install 9.1.0.346 and immediately received emui 10 through HiCare.

If you try dload or to use hstool to install EMUI 10 for the wrong model /version you will end up bricking your phone.
Maryan40k got the update because HMA-L09 is going to be updated so having the right version (on this case 9.1.0.346) he could update via hicare
See confidential file attached, hicare update is plan to go live end of December, and official OTA in February so we have time before to have it getting devices

I got the update after updating the HiCare App via Huawei AppGallery
Maybe this helps

snox_droid said:
I got the update after updating the HiCare App via Huawei AppGallery
Maybe this helps
Click to expand...
Click to collapse
Yeah I think it can do the trick to get last version of hicare, someone told me it worked for him after 2 days he got the update
1-Download aptoid
2-research HiCare
3-click on other version
4-install v10. 0. 5.354
5 lunch hicare and click on update

Nothing works for my L09

Can anybody upload the firmware version 9.1.0.350 for the C781 version pls?

Related

2 Honor 5x phones not getting B370 and B381 OTA

Hi,
I have 3 Honor 5x phones in my house. One of them has got the B370 and B381 updates OTA, the other two phones don't get any update OTA after B360. I know the new updates have newer security patches so I really wanted to have them on the other two phones as well. I don't know whats going on and I can't really understand why those two phones won't see the updates. I can spot one difference between the phones, the phone that got the update has custom version CUSTC675D003, the other two phones have custom version CUSTC675D002. Infact one of the phones with custom ver 002 has been just purchased but shows no update after B360.
I spoke to the customer care guys via online chat and they said that the new phone will see the update after 15 - 20 days of updating to B360 which I highly doubt. Regarding the old phone that does not get the update, they said they will forward the complaint to tech support and they will fix the issue. It's been 4-5 days and the old phone still has no notifications for the new update.
Request someone to please throw some light on the issue....
vikrant1982 said:
Hi,
I have 3 Honor 5x phones in my house. One of them has got the B370 and B381 updates OTA, the other two phones don't get any update OTA after B360. I know the new updates have newer security patches so I really wanted to have them on the other two phones as well. I don't know whats going on and I can't really understand why those two phones won't see the updates. I can spot one difference between the phones, the phone that got the update has custom version CUSTC675D003, the other two phones have custom version CUSTC675D002. Infact one of the phones with custom ver 002 has been just purchased but shows no update after B360.
I spoke to the customer care guys via online chat and they said that the new phone will see the update after 15 - 20 days of updating to B360 which I highly doubt. Regarding the old phone that does not get the update, they said they will forward the complaint to tech support and they will fix the issue. It's been 4-5 days and the old phone still has no notifications for the new update.
Request someone to please throw some light on the issue....
Click to expand...
Click to collapse
You can use firmware finder app....
Download that app in phone which haven't got any update..search and download update...
Procedure how to install those updates there is a while thread in guides section you can see that..
hassanjavaid8181 said:
You can use firmware finder app....
Download that app in phone which haven't got any update..search and download update...
Procedure how to install those updates there is a while thread in guides section you can see that..
Click to expand...
Click to collapse
Have already tried that, problem is that I see the B370 update listed in the app but when I click on it, an error pops up saying "the file seems to have been removed from the server" so can't download the update from firmware finder as well.
I also have the same problem. (I have B360 version & My custom version is CUSTC675D002..) When tried via Firmware finder, i got same "the file seems to have been removed from the server". Any suggestions.?
vikrant1982 said:
Have already tried that, problem is that I see the B370 update listed in the app but when I click on it, an error pops up saying "the file seems to have been removed from the server" so can't download the update from firmware finder as well.
Click to expand...
Click to collapse
Try with proxy...
vikrant1982 said:
Hi,
I have 3 Honor 5x phones in my house. One of them has got the B370 and B381 updates OTA, the other two phones don't get any update OTA after B360. I know the new updates have newer security patches so I really wanted to have them on the other two phones as well. I don't know whats going on and I can't really understand why those two phones won't see the updates. I can spot one difference between the phones, the phone that got the update has custom version CUSTC675D003, the other two phones have custom version CUSTC675D002. Infact one of the phones with custom ver 002 has been just purchased but shows no update after B360.
I spoke to the customer care guys via online chat and they said that the new phone will see the update after 15 - 20 days of updating to B360 which I highly doubt. Regarding the old phone that does not get the update, they said they will forward the complaint to tech support and they will fix the issue. It's been 4-5 days and the old phone still has no notifications for the new update.
Request someone to please throw some light on the issue....
Click to expand...
Click to collapse
Check what version of HONOR 5X you have, the version that you are talking about is available for L22 version and not for L21 .. So check what version you have ..
Have a good day.
Radhouene90 said:
Check what version of HONOR 5X you have, the version that you are talking about is available for L22 version and not for L21 .. So check what version you have ..
Have a good day.
Click to expand...
Click to collapse
I have the L22 version only
vikrant1982 said:
I have the L22 version only
Click to expand...
Click to collapse
So download the update and make it manually ..
Radhouene90 said:
So download the update and make it manually ..
Click to expand...
Click to collapse
Download from where? The B370 update is not available for download on Honor's website because its not an OS update. Firmware finder says the update file has been removed from the server
Let me check if there is any link. These updates rollout in rolling manner and varies for every user, some get on 1st day and few after 2 months
shashank1320 said:
Let me check if there is any link. These updates rollout in rolling manner and varies for every user, some get on 1st day and few after 2 months
Click to expand...
Click to collapse
Would be really great. I think I found the link to download B370 update and it seems apt for my phone. It has a number in the name of the extracted folder (67983). It matches to the number found next to the B370 shown by firmware finder for my phone. But, I am not installing it yet because I would need B381 as well because I think there were some issues in B370 which were addressed in B381 and I am damn sure the phone will not show notifications for B381 by itself and it will have to be manually done again.
I had an honor 4c which didn't show any update in 2 years and Huawei's customer care had no answer for it. I had to manually hunt for each update to bring it to lollipop and then to marshmallow from kitkat. So, I think I would definitely need B381 as well.
I am also a bit hesitant to update the phones manually because from the looks of it, it seems custom version D001 and D003 phones have got the updates OTA. The problem is with D002 only and I fear these manual updates might break something that's why Huawei is not seeding them to D002. The old 5x was updated to B360 around 2-3 months back and still haven't shown notification for B370.
It would be great if you could find a link to B381 instead of B370 and then I can try manually. Huawei's updates are like a difficult puzzle. I think I'll stay away from Huawei and Honor in the future.
vikrant1982 said:
It would be great if you could find a link to B381 instead of B370 and then I can try manually. Huawei's updates are like a difficult puzzle. I think I'll stay away from Huawei and Honor in the future.
Click to expand...
Click to collapse
Sorry but we have only KIW-L22C636B310CUSTC636D002 this as full firmware. No other full firmware available for this model
shashank1320 said:
Sorry but we have only KIW-L22C636B310CUSTC636D002 this as full firmware. No other full firmware available for this model
Click to expand...
Click to collapse
Well, that is a firmware of a slightly different model of honor 5x that you are looking at. Mine is the Indian variant with build number KIW-L22C675B360 and custom version CUSTC675D002. The new firmware build file should have the name as L22C675B370CUSTC675D002....something like that
vikrant1982 said:
Well, that is a firmware of a slightly different model of honor 5x that you are looking at. Mine is the Indian variant with build number KIW-L22C675B360 and custom version CUSTC675D002. The new firmware build file should have the name as L22C675B370CUSTC675D002....something like that
Click to expand...
Click to collapse
Oops my bad. Yeah got it. But there is nonpacksge apart from 360 on site and that too an OTA package of few KBs..
shashank1320 said:
Oops my bad. Yeah got it. But there is nonpacksge apart from 360 on site and that too an OTA package of few KBs..
Click to expand...
Click to collapse
Hmm, looks like my only option is to wait and see if I ever get an update. By the way where do you check the updates? I didn't get that
vikrant1982 said:
Hmm, looks like my only option is to wait and see if I ever get an update. By the way where do you check the updates? I didn't get that
Click to expand...
Click to collapse
Firmware finder app
I have the b381 update files, which is 466 mb. But for that you must be on b370
rajibie said:
I have the b381 update files, which is 466 mb. But for that you must be on b370
Click to expand...
Click to collapse
Wow....is it for the L22C675 model? Please send me the link.....I have the B370 files with me.
vikrant1982 said:
Wow....is it for the L22C675 model? Please send me the link.....I have the B370 files with me.
Click to expand...
Click to collapse
Share the files with each other. But you not be able to update via dload as its small file that can be done via OTA only
shashank1320 said:
Share the files with each other. But you not be able to update via dload as its small file that can be done via OTA only
Click to expand...
Click to collapse
I mean Rajible said he has the B381 files for manual update via dload folder and I have the B370 files for manual update. I can manually update B370 first and then manually update B381

Mate 10 pro BLA-L29C636 didn't receive OTA update to PIE

Huawei already announce that my location can receive android 9.0 but i have been waiting 3 months without any OTA update notification. Could anyone help to advice what is the root cause?
Note: My phone has no root but i didn't receive any OTA update.
Updates
Bondeth hun said:
Huawei already announce that my location can receive android 9.0 but i have been waiting 3 months without any OTA update notification. Could anyone help to advice what is the root cause?
Note: My phone has no root but i didn't receive any OTA update.
Click to expand...
Click to collapse
Huawei has rolled out the pie updates for all variants of the mate 10, so you should have gotten it, you might want to try checking when you are connected via WiFi our using a computer and HiSuite. On my debit only sees updates that way so it might also apply to yours as well.
revjamescarver said:
Huawei has rolled out the pie updates for all variants of the mate 10, so you should have gotten it, you might want to try checking when you are connected via WiFi our using a computer and HiSuite. On my debit only sees updates that way so it might also apply to yours as well.
Click to expand...
Click to collapse
I've been done those methods that you mentioned.
Connect to WiFi and check an update on Hicare app. Although I used HiSuite as well but the result is nothing.
Strange
Bondeth hun said:
I've been done those methods that you mentioned.
Connect to WiFi and check an update on Hicare app. Although I used HiSuite as well but the result is nothing.
Click to expand...
Click to collapse
Huawei has rolled out pie for your variant quite some time ago, all mate 10 devices have been updated already with the exception of those that unlocked and flashed custom ROMs. Since you tried WiFi and HiSuite already right now you really don't have many options except possibly contacting customer service and see if they can push the update to your phone. The only other way I can think of right off hand is the dload method of updating which I am not really familiar with (you'd have to search for the instructions on that method). Good luck
revjamescarver said:
Huawei has rolled out pie for your variant quite some time ago, all mate 10 devices have been updated already with the exception of those that unlocked and flashed custom ROMs. Since you tried WiFi and HiSuite already right now you really don't have many options except possibly contacting customer service and see if they can push the update to your phone. The only other way I can think of right off hand is the dload method of updating which I am not really familiar with (you'd have to search for the instructions on that method). Good luck
Click to expand...
Click to collapse
Thank for your information. I've tried dload method but it didn't work due mate 10 pro doesn't support sd card
U can try a Factory Reset it should trigger the OTA.
It has worked for me in the past when i did not recive OTA.
But make sure to Back Up your phone!!
Sent from my BLA-L29 using XDA Labs
Bondeth hun said:
Huawei already announce that my location can receive android 9.0 but i have been waiting 3 months without any OTA update notification. Could anyone help to advice what is the root cause?
Note: My phone has no root but i didn't receive any OTA update.
Click to expand...
Click to collapse
First thing check for HiCare update in the playstore.
Then go to HiCare>settings>updates
Request for updates.
Some people got updates after changing region mostly to Asia (Malaysia, Singapore etc). So, change region to Europe or any mideastern country, reboot the phone then change to any Asian country and go to HiCare>settings>updates
Request for updates
zayidhs said:
First thing check for HiCare update in the playstore.
Then go to HiCare>settings>updates
Request for updates.
Some people got updates after changing region mostly to Asia (Malaysia, Singapore etc). So, change region to Europe or any mideastern country, reboot the phone then change to any Asian country and go to HiCare>settings>updates
Request for updates
Click to expand...
Click to collapse
My Hi care app version is 9.1.5.302 ang I've been changing my device location to Singapore than restart my device but seem it doesn't work.
Check your IMEI
Check your IMEI at Imei.info to make sure that your device is brand new and not a refurbished one, cause your case may be due to a refurbished device.
Bondeth hun said:
My Hi care app version is 9.1.5.302 ang I've been changing my device location to Singapore than restart my device but seem it doesn't work.
Click to expand...
Click to collapse
Try without any sim card inserted!
hack_storm said:
Check your IMEI at Imei.info to make sure that your device is brand new and not a refurbished one, cause your case may be due to a refurbished device.
Click to expand...
Click to collapse
I think my phone is brand new because when I check my IMEI number in IMIE.info it shows all the information.
Mostar088 said:
U can try a Factory Reset it should trigger the OTA.
It has worked for me in the past when i did not recive OTA.
But make sure to Back Up your phone!!
Click to expand...
Click to collapse
After factory reset your phone get an OTA update immediately or it will take some time?
Pretoriano80 said:
Try without any sim card inserted!
Click to expand...
Click to collapse
I've been removed both sim cards than clear cache and data on Hi-care app after that restarting my phone but it stills no any updates alert.
I don't have a pro version...
Have you tried dload with OTG storage?
What about e-recovery? This can be used in conjunction with firmware finder with an "approved for installation" firmware if you're able to change the DNS in your local router.
Sent from my HUAWEI ALP-L29 using XDA Labs
wbrambley said:
I don't have a pro version...
Have you tried dload with OTG storage?
What about e-recovery? This can be used in conjunction with firmware finder with an "approved for installation" firmware if you're able to change the DNS in your local router.
Click to expand...
Click to collapse
I didn't try dload with OTG yet could you please guide? I have tried with e recovery method but I couldn't change dns on router due to my ISP set a fixed dns on their router configuration.
Bondeth hun said:
I didn't try dload with OTG yet could you please guide? I have tried with e recovery method but I couldn't change dns on router due to my ISP set a fixed dns on their router configuration.
Click to expand...
Click to collapse
After like 3 seconds of searching...
https://yescrowd.optus.com.au/t5/Android/Huawei-Mate-20-Pro-Firmware-Updates/td-p/527894/page/4
Like my first line says I don't have the pro version.
Can't guarantee anything but it may give you a starting point.
Sent from my HUAWEI ALP-L29 using XDA Labs
emui 9.1 has been released for mate 10 pro?
Bondeth hun said:
After factory reset your phone get an OTA update immediately or it will take some time?
Click to expand...
Click to collapse
Immediately it should come.
Sent from my BLA-L29 using XDA Labs
Mostar088 said:
Immediately it should come.
Click to expand...
Click to collapse
Unfortunately, after factory reset I still didn't receive an update.
oficialdiegossousa said:
emui 9.1 has been released for mate 10 pro?
Click to expand...
Click to collapse
As my local hauwei announced, there will be 9.1 releases soon but unfortunately I still stuck with 8.0 could not receive an update.

9.1

Many new features
Like what?
pedro6669 said:
Like what?
Click to expand...
Click to collapse
It hasn't been approved yet for the USA model View 10 according to FF. Hopefully soon!
There are a lot of improvements and changes with EMUI 9.1 It looks like the View 10 is getting most of them.
DBY2018 said:
It hasn't been approved yet for the USA model View 10 according to FF. Hopefully soon!
There are a lot of improvements and changes with EMUI 9.1 It looks like the View 10 is getting most of them.
Click to expand...
Click to collapse
Nice! I'm waiting very impatiently
pedro6669 said:
Nice! I'm waiting very impatiently
Click to expand...
Click to collapse
FF is now saying 9.1 has been approved but when I check to see if I have an update it's telling me I don't
Use hi care.
Make sure the country for your model is selected under hicare settings
br54 said:
Use hi care.
Make sure the country for your model is selected under hicare settings
Click to expand...
Click to collapse
witch country you selected???
anyone have any way to force the update?
haron5544 said:
witch country you selected???
Click to expand...
Click to collapse
I used India as mine is a bkl l09 c675
I got it today In the uk. So far has been improvements in battery, and recents. Haven't played any games or anything yet. I also got notifications in that I hadn't got before for a long time ?
Got update in Czech Republic yesterday. Ordinary update, no need to force.
Was told by tech support today it will hit in a few weeks in the us
bomber209 said:
Was told by tech support today it will hit in a few weeks in the us
Click to expand...
Click to collapse
Thanks, was hoping much sooner. Maybe we will get an updated version. I see there is already 2 more 9.1 updates for the US phone on Firmware Finder, one dated 8/6.
Still no 9.1 in the usa
bomber209 said:
Still no 9.1 in the usa
Click to expand...
Click to collapse
No, and Honor support said they have no information if the USA model will ever receive it. I'm thinking it will never come. Another user said support told him the updates for the USA and Canada are over for the 7x and View 10.
But can we update USA firmware from firmware Finder? So I can do mine and forget about OTA
jesbu said:
But can we update USA firmware from firmware Finder? So I can do mine and forget about OTA
Click to expand...
Click to collapse
Nope, you can no longer do that with Firmware Finder. We are stuck until they release it, which is seeming more and more less likely. Honor USA is just giving a standard BS answer. I think US support is done.
DBY2018 said:
Nope, you can no longer do that with Firmware Finder. We are stuck until they release it, which is seeming more and more less likely. Honor USA is just giving a standard BS answer. I think US support is done.
Click to expand...
Click to collapse
Thanks for your reply.
But I saw 9.1 on firmware Finder and I have already downloaded it but am thinking if I should flash it or not.
jesbu said:
Thanks for your reply.
But I saw 9.1 on firmware Finder and I have already downloaded it but am thinking if I should flash it or not.
Click to expand...
Click to collapse
I attempted to install the 9.1 update but it kept failing no matter which approach I took. If you manage to get it installed, please let me know what steps you took.

HELP!!

HELP
I need to go from emui 10 to 9.1 in mate 20 pro but I have not been able to, through hisuite it is not possible I do not see an option
I have the C432 compilation and to which I want to return is 9.1.0.350 c45E
why do you need to downgrade? does 10 has issues, camera quality?
help
gen5000 said:
why do you need to downgrade? does 10 has issues, camera quality?
Click to expand...
Click to collapse
Yes ,
and huawei services closes often
mistegt1995 said:
Yes ,
and huawei services closes often
Click to expand...
Click to collapse
Interesting! Tell us a little more about the issues, if you can.
I will have to rethink about update to 10, in this case!
Was it the beta version of 10?
If so, then you should be able downgrade, I suppose.
gen5000 said:
Interesting! Tell us a little more about the issues, if you can.
I will have to rethink about update to 10, in this case!
Was it the beta version of 10?
If so, then you should be able downgrade, I suppose.
Click to expand...
Click to collapse
It was not beta, I had version 9.1.0.350 (C45E1) Tigo
but I saw in previous post that I was emui 10 and I did the process with dload without seeing that I installed the compilation (c432E7) that is different from my region and I think that from there the problems started
i went back through HiSuite 9.1
mistegt1995 said:
It was not beta, I had version 9.1.0.350 (C45E1) Tigo
but I saw in previous post that I was emui 10 and I did the process with dload without seeing that I installed the compilation (c432E7) that is different from my region and I think that from there the problems started
Click to expand...
Click to collapse
Install dload emui10 C45's cust&preload.
If not available, a fix would be to rename emui10 dload cust&preload from wrong cust region to right C45 filenames with right vendorcountry name for your device.
You'll end up with a booting device which will work fine for now with wrong region cust&preload until C45's are available.

Mate 10 ALP-L29C636 - No OTA

I am using Mate 10 ALP-L29C636 in Pakistan, my phone is stuck in Pie 9.0.0.228 and not received 9.1 version till now. Anyone using the same can confirm whether it's me or others have been updated to 9.1.
What can be the possible problem.
I am also from Pakistan and i have c185 variant, my current software ver is 9.1.0. 320. Don't know about c636.
krGemini said:
I am using Mate 10 ALP-L29C636 in Pakistan, my phone is stuck in Pie 9.0.0.228 and not received 9.1 version till now. Anyone using the same can confirm whether it's me or others have been updated to 9.1.
What can be the possible problem.
Click to expand...
Click to collapse
Try hisuite, remove your SIM card and connect to pc and open hisuite.
Or change country in hicare to any country for example UAE or Singapore or UK and check for update.
I am from Egypt and have L29C636,9.1.321
I also think so. As @hamadazh said, download HiSuite from Huawei official website, and then try to upgrade for your Mate 10.
I have received the OTA updates once I changed my sim, don't know how but now I am on 9.1.0.321 build.
krGemini said:
I have received the OTA updates once I changed my sim, don't know how but now I am on 9.1.0.321 build.
Click to expand...
Click to collapse
What's your model
typhoon9000 said:
What's your model
Click to expand...
Click to collapse
I think you haven't gone through the thread earlier posts.
its Mate 10 ALP-L29 with region C636
krGemini said:
I think you haven't gone through the thread earlier posts.
its Mate 10 ALP-L29 with region C636
Click to expand...
Click to collapse
Understood
typhoon9000 said:
Low performance Recorded for Emui 10 d3vices
Click to expand...
Click to collapse
And how is this related to this thread?
P. S. Stop spamming all-over with these YouTube videos!

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