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I don't know what the heck is going on with my HTC HD2, but the reboots are getting quite annoying.
Furthermore i noticed it happens when i utilize the cpu heavily.
Mostly with streaming video or playing games.
Have done multiple hard resets, rom updates and even custom roms but nothing seems to work.
Sometimes my phone even reboots(soft resets) after watching 5 whole seconds of youtube
So even directly after a hard reset the problem persists.
I'm totally confused right now(because i have tried everything i could do to fix this problem).
I am thinking could it be the battery not giving enough juice for the task? overheating ? or just faulty hardware?
what do you guys think?
because i noticed that the problem is happening more frequently over time.
Edit: it rebooted even in idle a moment ago (1th time) ???
Similar issue with youtube freeze and reset
I can validate your frustration. I am having problems with my HD2 freezing up as well and doing a soft reset on it's own. So the YouTube app opens up the HTC player and then it will play a few seconds and then freeze up. I also opened an MP4 movie file and view it with the HTC player and that also froze it. Last but not least, I have TomTom and that froze it after 15 minutes last night.
I have seen some postings that Tmobile and HTC will be releasing a new rom to fix some memory leaking issues so perhaps that might be it.
It started happening about a week ago for me. Please post any solutions you might find.
I am on:
OS v.5.2.21889
Mania v.2.5.20121412.1
ROM v.2.10.531.1 WWE
Radio v. 2.08.50.08.2
I have done some trail and error, played around with coreplayer and i noticed that when i set the video quality to FLV medium quality in the buildin youtube app in coreplayer i won't reboot that quick anymore, but after a couple of seconds it will eventually still reboot. If i set quality to high quality/high bandwidth i will reboot much faster (so this let's me think about some kind of memory leak/buffer overflow).
Furthermore luckly i don't have any problems with playing mp4 videos in coreplayer, i have tested this especially because of the youtube reboots, and it will keep playing for 1,5 hour without any problems, so maybe you could try coreplayer and see if that's a solution for your mp4 problem ?
But eventually it would be nice if these problems where sorted out so that the device will work like it is supossed to be
Already tried a TASK29 and a flashing a stock ROM from your SD card?
Ye, have tried task 29 (between each roms, i do use task to make sure that the phone is empty.) and when i went back to my 1.72 stock rom i did flash it from SD, but still no luck.
this happened to me today as i was logging onto the net. it did a full master reset.
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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lemonspeakers said:
dfhgjkhgfeghjn
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lol ? xD frustrated ?
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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hmm i only got the problem while i'm watching streaming video through 3g and on usb > active sync > pc data connection / some (cpu intensive) games
with wifi no problems at all, it plays youtube for more then a hour without a reboot, and i tested it multiple times to make sure), and booting is just fine without a single hickup
thompsd said:
Same thing happened to me after the unit froze. I pulled the battery, put it back in an it went into this continuous loop of starting up, going through the first couple of screens and then rebooting. What I eventually found to be the problem was that I had inadvertently bent one of the battery pins when I put the battery back in, not much but just enough to where it wasn't making contact. After I carefully straightened it out the issue was gone and it fired up as usual. I love simple fixes, of course this was after I task 29'd and reflashed which didnt correct the problem.
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Hey, thank you @thompsd. This was driving me crazy on my phone. I finally took it back to a TMobile store for replacement and they put me on the phone with support before they would issue a replacement. Of course I was bewildered when they had me take out the battery and put it back in (which I had done a zillion times) and the phone suddenly worked. The person on the phone told me that it was fixed because I had to keep the battery out for at least 90 seconds. This made absolutely no sense, but it was hard to argue with success. I walked out of the store with my head hung low in shame.
Tonight, sitting in an airport lounge waiting for a flight, I noticed that my phone was hung so I pulled the battery to reset it. When I put the battery back in and started it, the phone went into the reboot loop -- displaying the boot screen for a couple of seconds and then shutting down and rebooting. I pulled the battery for 90 seconds. 120 seconds, 5 minutes. No joy. Realizing that this solution made absolutely no sense in the first place, I decided to search around again.
I found your reply in this thread and looked at my battery contacts. One of them was bent. I straightened it out, put the battery back in and the phone booted right up. Now I realize that when I was on the phone with TMobile, I must have put the battery back in that one time in such a way that inadvertently straightened the pin.
Hi all,
I have (maybe) the same problem with my HD2 i.e. when it is "doing something", well not idle, it sometimes restarts itself and then usually will not get out of the cycle of crash/reboot untill I remove the battery and wait for a few minutes before starting it again.
This is always more frequent if I am using a serious application such as sat nav. It also has only happened when the unit is connected to power, either on my desk or in the car (different power sources), but disconnecting it from the power after the cycle has started doesn't help.
I have assumed from the symptoms that it is caused by overheating and so leaving it switched off for a period allows it to cool.
I have got a return packet from Vodafone to send it for repair but I am loath to do this as it is likely to take 10 days and I suspect I might either get a recon unit back or "no fault found".
Does anyone think this could be battery related? If so I would buy a 2nd battery and test it.
Cheers, Gordon
I can confirm having the same problem.
Using BattClock (which shows a.o. the battery temperature) I was able to establish that the resets and reset loops happen once the battery temperature exceeds 31-32°C.
Contacted HTC support and received reply that the phone qualifies for repair.
PS. My wife just suggested providing me with a cooler bag, so I can enjoy reset-free phone during summer heatwave...
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
Yesterday my battery charge got very low and shut the phone down. When I turned the phone back on without charging it kept rebooting time after time. I tried plugging the charger in but that didn't help. I took out the battery and put it back in and that still didn't help. I finally caught it when it was rebooting and pressed volume down and got the phone in bootloader to at least stop the constant rebooting. I left the phone on the charger and after about 1/2 hour I pulled the battery and put it back in and the phone was fine.
I am not wanting this to happen again. Maybe I will go back to an older ROM.
if i have some luck i will receive my phone tomorrow or the day after tomorrow.
i will let you know what has been repaired and if this solved the reboot problem.
today i received my phone back from the repair center.
The repair letter says that the display has being changed because it was not functioning anymore? (but when i sent the phone in the display was working like it should).
And the youtube problem is still there
Im having the same problem! i figure it was the battery overheating...or the rom or even probably a not compatible radio.....try to change all of these and is still restarting when ever it tries to connect to any data or internet usage. Ex. youtube, downloading of files from the internet, Remote Desktop even Microsoft My Phone still restarts.
even when i used to make/receive phone calls it would restart as soon as i picked it up to talk. but for this i had a solution witch as of now is working fine with out a problem.
if anybody else has this problem with the Receiving/making calls this should work.
1. Go to: Start/Settings/Connections
2. is the "TASK" tab choose "Manage Existing Connections"
3. In the "Modem Tab" has for options to choose from, normally is on "Auto", this was the problem. you would want to get it OFF AUTO.
4. Try all the other " voice Stream options Shown" and see witch one works for you without giving problems, and save. Im currently using "wap.voicestream.com." witch is the second option after Auto.
Well i hope this works for you guys if ur having similar problems, its actually work for me. GooD luck! hope this helps.
bitbank said:
I had similar behavior, but it was due to the new ROM release (4/28/10). I loaded the official T-Mobile release date ROM (2/19/10) and the problem went away.
L.B.
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is it possible for me to know where can i get this ROM??
(official T-Mobile release date ROM (2/19/10).
this week i will receive my phone back for the 2th time.
Hopefully they have found the faulty component of the phone.
I will keep you informed
I have recently (the last 3 days) started experiencing some really strange Twilight Zone type stuff with my phone. It originaly started when my phone suddenly went into "Driving Mode". My phone's screen now switches on for no reason and stays on indefinitely. If I switch the screen off with a quick press off the side power button - the screen then stays off - like it's shutdown. Nothing I press or do can bring it back on again. Requiring me to battery pull - and then the whole process restarts. It's very intermittent and doesn't seem to be related to any particular app.
Once my phone is back on, the battery has dropped considerably (screenshots attached). I've been Running Cognition S2 1.51 for a few months now without any hassles.
The phone initially struggled to connect to any of the Samsung chargers I have - it appears to charge now, but connecting to the PC doesn't initiate the MTP app anymore and only charges. This is my baby and I'm really concerned there's a massive hardware prob. Just not sure how it came about as I didn't do anything different from what I've done in the last few months. Any help would be massively appreciated as I'm now using my old wave and it's just not the same as my SGS2 - like being back in the dark ages.
I've reflashed a nan-backup from before the problem started and it still does the above. Is it my Ram? My CPU?...
Please let me know if there is any other info that may help you- help me.
I've started to have the same problem a few days ago too, randomly my phone will enter driving mode and voice recognition keeps coming up randomly too. I have also been getting weird USB messages saying that things are connected when they aren't.
ViolentSeizure said:
I've started to have the same problem a few days ago too, randomly my phone will enter driving mode and voice recognition keeps coming up randomly too. I have also been getting weird USB messages saying that things are connected when they aren't.
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Well I cleaned the inside of my phones Micro-USB port with a new dry clean toothbrush (asd mentioned in a forum somewhere) and that seems to have sorted out the non-connecting issues. You may want to try that... Though I'm still having huge problems with the screen turning on by itself and staying on indefinitely - and the phone blacking out shortly after. Give the toothbrush cleaning thang a go - could solve your problem.
ViolentSeizure said:
I've started to have the same problem a few days ago too, randomly my phone will enter driving mode and voice recognition keeps coming up randomly too. I have also been getting weird USB messages saying that things are connected when they aren't.
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Have you found a solution to this as yet? I've tried absolutely everything I can find, in all available forums; with no success.
Anyone?
have same problems :x
YOU IZ NOT ALONE!!!!
I got a radar for free from work, had it for a month or 2 and something funny started happening. Whenever it takes a little tap in the wrong place or i put it in my pocket it turns off. I opened the phone up and completely took it apart and put it back together again making sure that every clip and screw was in place, and the same thing still happen. I'm just curious as to why something like this would happen. And what i mean by a tap i mean a TAP ...like putting my phone down on my desk when i get home causes the phone to shut off. Any help appreciated thank you very much
Just exchange it
^^Agree^^
I agree with MJCS best course would be to get it replaced. My best guess as to the actual problem would be the sim cover malfunctioning. The soim cover has several contacts that when interrupted will shutdown the phone.
me too
Hi hitman21888,
I'm experiencing the same on my HTC Radar, bought about 3 months ago. It's in waves though. When I just got it, it switched off randomly for a week or so, sometimes even 5 times per day, after which the problem disappeared by itself. 3 months past, and last week it started again. Since yesterday the problem disappeared again, yesterday and today the phone kept on during the whole day, so I think it got better again.
When it has this sickness, a hard tap on the screen or putting it FIRMLY on the table makes it switch off, and it switches off by itself aswell. When it's healthy again, tapping or putting it on tables doesn't make it switch off.
I've called HTC on this and they basically didn't recognise the problem, just advise me to do a hard reset. Did it - didn't help.
Have you found out anything?
Hi to every one I have seen this threat in other forums, it seems the sysem automaticaly kills the gallery app and this make the music apps to stop playing or at least thats what the other forums say, it's really random, does this has happen to any of you and if yes is there any workaround other than upgrading the Android os or installing a Custom Rom.
Actually I've only had this start happening since I flashed a custom rom, never happened to me on stock rom rooted. I'm guessing it has to do maybe in the power savings settings or something, which would explain it being turned off after a certain amount of time. But I dunno.
MoPhoACTV Initiative
Actually, I get this all the time in Pandora. I get "Pandora has been running for 45 minutes" and something about it draining the battery. (The 45 minutes I remember, cant remember the exact words on the battery) If you ignore it, it will shut it down. Problem is, phone is usually next to me sleep and I do not get notification like I have a text or e-mail, so I dont see it.
The other jacked up thing about it, for whatever reason, it disconnects my bluetooth headphones even though they are on. I have to (In this order) shut off headphones, turn BT off on phone, Turn BT on on the phone, then turn headphones back on!! This pisses me off because for some reason, I ALWAYS get a phone call when I'm doing this and have to hold the phone to my ear and tell whoever I will call them right back!!
Well I flashed the 4.5.1A-1_SUN-198_6 leak, and I got it rooted and unlocked, maybe thats the reason.
Hey guys!
I'm kinda lost here. I've had my Archos Gamepad with Android 4.1.1 (sorry, forgot to put the device in the title) for a few weeks now. Yesterday I noticed there's no sound coming from it anymore. Since I mostly use it for things that don't require sound I can't really say when was the last time it worked. When I loaded up an N64 game yesterday I first noticed that there was no sound. Luckily, a reboot helped, I played for a few minutes and then put it away. Later that night I picked it up again, sound was gone.
After rebooting and fiddling around with settings about a thousand times, I can now say it will always go like this:
Reboot, unlock, unlocking sound is heard, clicking a few things, sound is fine, then all of a sudden it's gone.
But here's the strange part: When I lock the screen, it will always play that little *click* from the speakers. That one never fails. There's no sound at all no matter what I do, but as soon as I press the power button it goes *click*.
So here's a few facts:
- Sound stops after a few minutes of working, no matter what I do, even after factory reset
- Lock sound always plays
- Headphones do the same, working for a while then stopping, lock sound stays
- of course sound levels are at max, and there's no apps that do anything sound-related
- after connecting it to my laptop today it worked for for a while, longer than usual, but was gone again when I picked it up later
- auto-rotation of the screen also started failing on me from time to time, maybe related?
As a sidenote, a few days ago my washing machine broke, releasing a flood of water on the floor and my Gamepad just so happend to lay there, getting a little water on it. I picked it up right away, dried it off and shut it down. I don't know if that's anything to do with my problem because a) it worked fine when I turned it back on later, b) since the lock sound keeps playing I don't think my sound is broken hardware-wise, and c) I can't tell when sound stopped working because like I said before I don't always need it.
The working lock sound is what really confuses me about this. I just don't know what to make of this.
If anyone has even the slightes idea it will be much appreciated!
mookieananas said:
Hey guys!
I'm kinda lost here. I've had my Archos Gamepad with Android 4.1.1 (sorry, forgot to put the device in the title) for a few weeks now. Yesterday I noticed there's no sound coming from it anymore. Since I mostly use it for things that don't require sound I can't really say when was the last time it worked. When I loaded up an N64 game yesterday I first noticed that there was no sound. Luckily, a reboot helped, I played for a few minutes and then put it away. Later that night I picked it up again, sound was gone.
After rebooting and fiddling around with settings about a thousand times, I can now say it will always go like this:
Reboot, unlock, unlocking sound is heard, clicking a few things, sound is fine, then all of a sudden it's gone.
But here's the strange part: When I lock the screen, it will always play that little *click* from the speakers. That one never fails. There's no sound at all no matter what I do, but as soon as I press the power button it goes *click*.
So here's a few facts:
- Sound stops after a few minutes of working, no matter what I do, even after factory reset
- Lock sound always plays
- Headphones do the same, working for a while then stopping, lock sound stays
- of course sound levels are at max, and there's no apps that do anything sound-related
- after connecting it to my laptop today it worked for for a while, longer than usual, but was gone again when I picked it up later
- auto-rotation of the screen also started failing on me from time to time, maybe related?
As a sidenote, a few days ago my washing machine broke, releasing a flood of water on the floor and my Gamepad just so happend to lay there, getting a little water on it. I picked it up right away, dried it off and shut it down. I don't know if that's anything to do with my problem because a) it worked fine when I turned it back on later, b) since the lock sound keeps playing I don't think my sound is broken hardware-wise, and c) I can't tell when sound stopped working because like I said before I don't always need it.
The working lock sound is what really confuses me about this. I just don't know what to make of this.
If anyone has even the slightes idea it will be much appreciated!
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As you still have audio with the lock sound it doesn't sound like you broke it totally with the water damage so I recommend contacting Archos for a return/replacement.