Software install failed - cant install firmware - Huawei Y6 Questions & Answers

Hello,
I own Huawei Y6 Prime 2018. The model is - ATU-L31.
I downloaded firmware by using firmware finder.
I made a dload folder in SD CARD then I put there the files (with update.app of course), turn on phone by pressing volume down and power button (tried more variations of powering on). The install starts but at 5% it ends with "Software Install Failed" error. I tried like 10 firmwares for ATU-L31 model no ones works.
PS: Cant update with another method - no access to mobile phone because I cant get out of eRecovery mode.
Can you help me please?
Kindest regads
Derka.

Put your update zip on an external SD card try to flash from there or if i were you i would put my phone into fastboot mode and flash using SP Flashtool on my laptop.

Related

Huawei y360 stuck in bootlog after root

I rooted my Huawei y360 today. An update came to my phone from Huawei and I downloaded and installed it. The phone restarted and now is stuck in bootlog -it won't restart fully. It keeps coming up in recovery mode....... I need HELP!
shem_christoph said:
I rooted my Huawei y360 today. An update came to my phone from Huawei and I downloaded and installed it. The phone restarted and now is stuck in bootlog -it won't restart fully. It keeps coming up in recovery mode....... I need HELP!
Click to expand...
Click to collapse
I had the same thing. It looks like Huawei bricks the phone on purpose. Not very customer friendly
Here's how to unbrick :
Download a Huawei stock firmware, for instance from
http://consumer.huawei.com/nl/support/downloads/detail/index.htm?id=77123&key4=Y360&key5=webisearch
This particular version is 2016-3-25 V100R001C577B113 847.34 MB
Unzip the file and copy dload/update.zip including the directory to the root of an sd card.
Then press Vol-UP and Power at the same time, and select install updates. Done.
i have an problem my huawei y360 is giving me problem its trying to load up and stop a went to the bootlog so am trying to custom rom it because i dont have any assess to the phone.
hello.
i have the same issue here with my y360.
after i did kingroot and restarted my phone after an update only the logo boot remained.
the fw update from sd card didnt work because the phone doesn't recognize the card, afterwards i tried to flash it with the sp flash tool (old and new versions) but it was either ''invalid scatter file'' or ''dram error something...'' ofcourse i tried different fw versions but nothing worked.
anybody has an idea what to do or i should throw it to the garbage? thanks
I have the same thing going on. Trying to fix y360 for my nephew. Keeps bootlooping. It's stock.
Tried to use SP Flash Tool, but it keeps nagging about a faulty scatter.txt file, even though I downloaded the newest firmware directly from Huawei (so it has to be the right one).
I then tried to do an ADB sideload, that's what I can access right now. adb sideload update.zip (from inside the manufacturer's .rar file).
adb push does not work because ADB is not recognised, because the phone won't turn on.
Goes ok until 53% and then crashes. Internal memory runs out?
From what I can find,I should push the dload folder to sdcard, but I can't, because I can't mount the external sdcard to transfer the folder to.
So, my only option seems to be to borrow someone's phone with a microSD slot to transfer the folder, then change the card to the y360? Or get an adapter SD->microSD, then transfer the folder? Neither of which are available to me right now. Is this for real?
Damn, I miss the fastboot flash system system.img command of the more advanced phones.
70% of the instructions about this model bricking are in Spanish, so it is kind of hard to figure out what to do.
shem_christoph said:
I rooted my Huawei y360 today. An update came to my phone from Huawei and I downloaded and installed it. The phone restarted and now is stuck in bootlog -it won't restart fully. It keeps coming up in recovery mode....... I need HELP!
Click to expand...
Click to collapse
try to flash stock rom

honor 7 blocked

hi, I ask for help ,
I have the Chinese version (64gb), I received the first update B190 , installed smoothly , the next day I get another update Emui 4.0 and Android 6.0MM , I foolishly started the procedure by entering only the file Update.app in to dload folder and now the phone is blocked ,
I can enter with Vol + , but allows me soo to download an update, but it can not find the update
I can enter with vol + and power , speaking in Chinese but is only wipe wipe data and cache , then to reboot , it is blocked again ,
I can enter with vol- and came into power , but I canno't do anything
I think that it is enough to delete the file Update.app from the folder dload and replace it with the previous file , but the pc can not see the smartphone with win10 and linux can not mount it .
May someone help me??
thanks
Madaal
Download the firmware you want on your computer, then copy it onto A SD card. Place SD card in phone boit into recovery and try to install via this method..

Soft Brick, Can't recover. Mediatek Device

Hello everyone.
So I decided to update my device as i find out that there is a new default ROM available for my device that is Infocus m530.
I downloaded the ROM and i was flashing it through Software Update Tool (SUT) in Normal mode. The installation process got stuck at 16% for like 10 or 15 minutes so I removed the USB (I know its a dumb move ) . And I rebooted the device and got stuck into a boot loop.
I can access the default 3e recovery mode only but because my ROM was in format ob .nb0 I am not able to Flash it using stock recovery, I can no longer access the FastBoot mode,
When i try to boot the device up it goes into One or two loops and the a windows pop up saying no command. In that window if I press power button the stock recovery shows up.
I tried to flash the ROM again using SUT in emergency mode but the device is getting disconnected automatically. In device manager its showing up as Mediatek Pre Loader USB VCOM for a second or 2 and then automatically getting disconnected and then same No Command menu.
For a minute a new device is also popping in the Explorer which usually contains all the default driver of the phone.
Any way I can recover my Bricked Device
Any help or advice would be much appreciated.
Hi , try to flash this firmware from normal Recovery , once you download rename to update now put firmware inside empty formatted sd card and put inside your phone to start flashing from recovery .
https://www.kriztekblog.com/2016/06...=o67JcQ2b1GjkodlJa9ULilWJwoqb1xZxq6CkVi5D960=
I didn't checked it is for zip or for flash tool so test it first . Good luck .
FIXED
Teddy Lo said:
Hi , try to flash this firmware from normal Recovery , once you download rename to update now put firmware inside empty formatted sd card and put inside your phone to start flashing from recovery .
I didn't checked it is for zip or for flash tool so test it first . Good luck .
Click to expand...
Click to collapse
I already tried it but it didnt work.
So finally I was able to fix the device. The META Mode ain't a myth. Flashed the ROM correctly in META mode and the device booted up properly.

[HELP] DLOAD recovery broken

First of all, thanks for the great guides published here and all the work that went into them. They help resolve a lot of issues.
Unfortunately I encountered an issue today on my KIW-L21 that I can't find a solution for in the published guides. Today a stock update (installed via TWRP) got stuck on first boot and somehow managed to break the DLOAD recovery option (accessed by pressing Vol Up+Down when powering up the phone). Whenever I try to enter the DLOAD recovery mode now, the phone is not flashing the UPDATE.APP from the dload folder on the SD card anymore, but is showing an update screen (looks like a usb plug in a circle). This process stays on 5% for a while and then just reboots the phone into the regular system. So no option to recover from the UPDATE.APP anymore. Otherwise the phone still seems to be working fine.
Here's what I did to run into the problem:
- Successfully flash 5.1_EMUI 3.1_C432B140 firmware found in the Honor 5X repository on XDA via DLOAD recovery
- Flash TWRP (twrp-3.3.1-0-kiwi) via fastboot
- Download update to 6.0.1_EMUI 4.0_C432B350CUSTC432D003 via the regular update option
- After download the phone automatically booted into TWRP to install the update
- Reboot after TWRP flashed the update got stuck on boot and the DLOAD recovery got replaced by that update feature
Since then I booted into TWRP recovery again and installed AOSiP 9.0 + Magisk after wiping data/system/cache. This worked fine and AOSiP is booting and working correctly. The only issue now is that the DLOAD recovery did not get restored that way. That behavior stayed the same.
I tried eRecovery (reports an error after connecting to the wifi network, but this did not work before either) and stock recovery (extracted from B140 firmware and flashed via fastboot) without success. Both stock recovery options failed with an error message but did not provide any details regarding the issue.
Is the lost DLOAD recovery a known issue? Not sure if a partial update is stuck somewhere and needs to be deleted or if the DLOAD recovery function can be flashed via fastboot to fix this.
*** UPDATE 1
Here's some additional things I tried to fix the issue and that I noticed during those attempts:
- Recovery via HiSuite unfortunately does not seem to work. When booted into the bootloader HiSuite does not recognize the device. When booted into AOSiP, the phone is recognized, but the HiSuite app installed on the phone fails to work due to missing location authorizations. It doesn't ask for them though, just displays an error pop-up that leads to settings where I don't have the option to enable location access for the app. When manually checking the location permission for apps HiSuite is not among those that I can enable/disable this for.
- TWRP recovery can't be accessed from the phone despite flashing it via "fastboot flash recovery twrp.img". When launching recovery on the phone I end up in EMUI stock recovery. I can access and use TWRP via "fastboot boot twrp.img" though.
- I tried using the DLOAD update with the dload folder copied to the internal storage (local SD card). This did not change the phone getting stuck at a 5% update instead of the EMUI firmware flash.
- The local dload folder however seemed to have an impact on the stock recovery. While the stock recovery failed with an error before, it now gets the stuck at 99% done and a reboot just restarts the stock factory reset. I did find a way to exit this loop without waiting for the battery to drain (reboot with both volume buttons pressed into the update mode I don't want, reboot regularly once it stops on 5%) that got me back into a running/reset AOSiP.
- I can't boot into EDL mode via ADB (adb reboot edl). I was hoping HiSuite might help in that mode, but the command just rebooted the phone into AOSiP.
- The 5% update issue does not get resolved by disconnecting the phone from a cable during the operation. I read on XDA that this solved the issue for other HUAWEI devices, did unfortunately not work for mine.
- I noticed the bootloader does not show the FRP info anymore on the screen of the phone. It just shows "PHONE Unlocked". Not sure if that is important or just changed to this after unlocking the bootloader a few days ago.
The fact the flashing the recovery partition with TWRP does not seem to work properly suggests a partitioning issue to me. Is there a way to repartition the device and manually flash the relevant partitions via fastboot or some other tool?
If anyone knows how to fix the issue, a pointer in the right direction would be appreciated.
[SOLVED]
I finally managed to fix the issue by reverting to stock in several steps.
Tools required:
- Stock Firmware (I used the C432B140 I downloaded from the XDA Honor 5X repository)
- ADB/Fastboot toolset
- Huawei Update Extractor
- Stock firmware UPDATE.APP in dload folder on SD card installed in phone
1. I extracted BOOT.IMG, RECOVERY.IMG and SYSTEM.IMG from the full stock firmware
2. I rebooted the phone into bootloader (using command "adb reboot bootloader")
3. I flashed the stock recovery image (using command "fastboot flash recovery RECOVERY.IMG)
4. I flashed the stock system image (using command "fastboot flash system SYSTEM.IMG)
5. I flashed the stock boot image (using command "fastboot flash boot BOOT.IMG")
6. I rebooted the phone (using command "fastboot reboot"), this rebooted the phone in a stock B140 / B350 hybrid stock EMUI
7. I entered the ProjectMenu by entering *#*#2846579#*#* on in the phone app and chose "4. Software Upgrade" > "1. SDCard Upgrade" and confirmed that I want to perform the update.
8. The phone finally rebooted into the regular EMUI dload updater and reflashed stock firmware C432B140 to my phone
Afterwards the recovery from dload could also be started via Vol Up+Down when powering up the phone.
Hope this helps someone else fix the issue in case anyone encounters this.
I am facing a very similar issue on a KIW-L21 (running a custom ROM though).
Can anyone guide me to whether the steps presented can be modified to work coming from a custom ROM?

Y6 2019 rebranding

Hello, I have Huawei MRD-AL00. I tried various combinations available online to rebrand this board to Y6 2019 none of them work.
Few methods are available, sdcard (dload folder, update.zip etc.) and using SP Flash Tool. Volume up + down and power returns update failed no matter what I tried with SD-card.
SP Flash tool sees phone but never tries to flash it after I put it in Download mode (vol down + usb connected).
Can someone please post quide how to, step by step please? For SP Flash, is test point needed to start the flash?
Update: I was able to flash it with test point, but now phone is bricked. It says download complete but it's yellow color. When connected to flash tool, flash tool sees the phone but when tries to flash, it lasts for like 1min flashing procedure formating, flashing and no boot.
I tried with this Y6 Flash file

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