Is this a genuine LG V30 (H931) AT&T phone? - LG V30 Questions & Answers

I bought an LG V30 on Ebay. It is suppose to be from at&t. I put an at&t sim card and received an ota update but it failed to install. I tried several times with the same result. I'm wondering if the phone is a real at&t phone.

arobles said:
I bought an LG V30 on Ebay. It is suppose to be from at&t. I put an at&t sim card and received an ota update but it failed to install. I tried several times with the same result. I'm wondering if the phone is a real at&t phone.
Click to expand...
Click to collapse
No, it's not.
The B&O logo on the back gives it away. LG is not allowed to distribute B&O branded phones in North America, as another company has those rights.
AT&T H931 V30 is 64GB and has silver back that says 'V30" and "LG".
B&O branded phones were sold in Europe and Asia.
Go to IMEI online database like SWAPPA and check your IMEI, to see where it originated.

ChazzMatt said:
No, it's not.
The B&O logo on the back gives it away. LG is not allowed to distribute B&O branded phones in North America, as another company has those rights.
AT&T H931 V30 is 64GB and has silver back that says 'V30" and "LG".
B&O branded phones were sold in Europe and Asia.
Go to IMEI online database like SWAPPA and check your IMEI, to see where it originated.
Click to expand...
Click to collapse
Thanks for replying. I checked on swappa and it said that is an LG V30 phone. Also in this page https://www.theverge.com/2017/8/31/16232220/lg-v30-launch-ifa-2017-bang-olufsen-logo talks abous the B&O logo.

arobles said:
Thanks for replying. I checked on swappa and it said that is an LG V30 phone. Also in this page https://www.theverge.com/2017/8/31/16232220/lg-v30-launch-ifa-2017-bang-olufsen-logo talks abous the B&O logo.
Click to expand...
Click to collapse
I didn't say or wasn't an LG V30 phone. I said it wasn't an AT&T H931. Nor any V30 sold in North America -- since it has B&O logo. That was your question, "Is this a genuine AT&T H931?"
NO. It is not. Some Octoplus dealer has probably flashed AT&T firmware over it and since it may or may not have have native AT&T IMEI it's not going to successfully update.
What SPECIFIC MODEL VARIANT does the IMEI database say?
* Maybe EU H930?
* Maybe some Korean carrier variant?
If SWAPPA doesn't say, then Google some other IMEI database...
No disrespect, but I'm not even going to look at that link you posted. I already know which regions LG is allowed to use the B&O logo and where they are not, and why. I know more about this phone series than any website writer.

ChazzMatt said:
I didn't say or wasn't an LG V30 phone. I said it wasn't an AT&T H931. Nor any V30 sold in North America -- since it has B&O logo.
What SPECIFIC MODEL VARIANT does the IMEI database say? Maybe EU H930? Maybe some Korean carrier variant? If SWAPPA doesn't say, Google some other IMEI database...
No disrespect, but I'm not even going to look at that link you posted. I already know which regions LG is allowed to use the B&O logo and where they are not, and why. I know more about this phone series than any website writer.
Click to expand...
Click to collapse
Swappa only says that it is an LG V30. On another imei database http://www.imeipro.info says that is an V30 H931 from at&t.

arobles said:
Swappa only says that it is an LG V30. On another imei database http://www.imeipro.info says that is an V30 H931 from at&t.
Click to expand...
Click to collapse
You've obviously bought some refurbished phone where they have European or Asia B&O back cover. No LG AT&T phone came with that logo and never will.
Additionally they may have flashed AT&T firmware over it. Maybe they used AT&T IMEI.
I don't know all the extent it's not genuine -- the back cover is enough proof.
Someone else last year bought an "AT&T H931" which would not update from some eBay dealer. When he told the dealer it didn't seem genuine, as it wouldn't update, the dealer didn't even try to argue. They offered full refund.
Here's your choices: you can return the phone or you can flash it to North American LG carrier unlocked firmware and update it yourself. It can run on AT&T but won't have AT&T VoLTE, etc.
If you need/want genuine AT&T H931 with updated firmware, you need to return it and see if they have an actual AT&T H931 they can send you.

ChazzMatt said:
You've obviously bought some refurbished phone where they have European or Asia B&O back cover. No LG AT&T phone came with that logo and never will.
Additionally they may have flashed AT&T firmware over it. Maybe they used AT&T IMEI.
I don't know all the extent it's not genuine -- the back cover is enough proof.
Someone else last year bought an "AT&T H931" which would not update from some eBay dealer. When he told the dealer it didn't seem genuine, as it wouldn't update, the dealer didn't even try to argue. They offered full refund.
Here's your choices: you can return the phone or you can flash it to North American LG carrier unlocked firmware and update it yourself. It can run on AT&T but won't have AT&T VoLTE, etc.
If you need/want genuine AT&T H931 with updated firmware, you need to return it and see if they have an actual AT&T H931 they can send you.
Click to expand...
Click to collapse
Thanks for all the information. I will contact the seller. One more question: when I got this phone my intentions were to upgrade to android pie. Is it worth it to go to pie or stay on oreo?

arobles said:
Thanks for all the information. I will contact the seller. One more question: when I got this phone my intentions were to upgrade to android pie. Is it worth it to go to pie or stay on oreo?
Click to expand...
Click to collapse
Real AT&T H931:
If you have no intention of bootloader unlock and root, you can go to Pie.
If you bootloader unlock, you have to TEMPORARILY downgrade to early Oreo. Then update back to most recent firmware, which for XDA H931 users is only last Oreo. AT&T only updates OTA for customers and only on pure stock. We have last AT&T Oreo made by devs but not AT&T Pie. We do have other Pie stock ROMs made by devs for other carriers and for carrier unlocked.
OTHER:
If you use North American carrier unlocked firmware, in my opinion there's really no advantage to Pie at this point in time. I'm still on last Oreo, which is rock stable. But I'm running rooted stock US998 firmware on AT&T. I don't have VoLTE or Wi-Fi calling, because it's not a branded AT&T phone.
Conclusion:
Do NOT stay on early Oreo firmware. Too many fixes and additional features on latter Oreo updates.

ChazzMatt said:
Real AT&T H931:
If you have no intention of bootloader unlock and root, you can go to Pie.
If you bootloader unlock, you have to TEMPORARILY downgrade to early Oreo. Then update back to most recent firmware, which for XDA users is only last Oreo. AT&T only updates OTA for customers and only on pure stock. We have last Oreo made by devs but not Pie.
OTHER:
If you use North American carrier unlocked firmware, in my opinion there's really no advantage to Pie at this point in time. I'm still on last Oreo, which is rock stable. But I'm running rooted stock firmware.
Conclusion:
Do NOT stay on early Oreo firmware. Too many fixes and additional features on latter Oreo updates
Click to expand...
Click to collapse
Is the last Oreo made by devs an at&t firmware that have wifi calling and volte?

From my experience, I believe this phone is opened and have different parts assembled from different carriers. For example, It's board might be genuine At&t and back cover is changed to international B&O. It is also possible that screen might be from any korean variant. This happens to old phones and no one can guarantee you the genuity.

arobles said:
Swappa only says that it is an LG V30. On another imei database http://www.imeipro.info says that is an V30 H931 from at&t.
Click to expand...
Click to collapse
Interesting. While it IS possible the previous owner swapped out the back cover (you can buy them on eBay), not many have done that...
You can buy a V30+ back cover for your 64GB V30 to fool people.
You can even buy a black AT&T back cover!
It just seems very strange the OTA update doesn't work. It leads me to believe something has been done to it or it's not genuine. But maybe it is and the previous owner just "customized" it.
---------- Post added at 09:59 PM ---------- Previous post was at 09:49 PM ----------
arobles said:
Is the last Oreo made by devs an at&t firmware that have wifi calling and volte?
Click to expand...
Click to collapse
Yes. The last AT&T Oreo stock ROM (TWRP-flashable zip) does have AT&T VoLTE and Wi-Fi calling for AT&T customers. BUT, AT&T has to be convinced it's an AT&T H931 phone for those features to work. Has to be enabled on their end. I have a rooted US998 phone with AT&T SIM and I do not have those features. Even if I flashed the AT&T dev-made H931 Oreo ROM to "convert" it to H931, AT&T would still look at the IMEI and the Device ID and not enable those features.
If your phone can pass the AT&T sniff test, then you could bootloader unlock and root, then flash back to this firmware below and have rooted stock AT&T Oreo firmware:
LG V30 AT&T H931 Rom
https://forum.xda-developers.com/lg-v30/development/lg-v30-att-h931-20f-rom-t3872926
The dev was not able to make an AT&T Pie stock ROM as there were too many changes in Pie. He had to UNroot his phone, take the OTA, then merge it with a base framework and create a KDZ. Both AT&T and Sprint refuse to publicly release full image KDZ of their carrier firmware. They only let customers have partial image OTA updates.
As a result, many people who have bought AT&T H931 in other countries (where there is no AT&T) convert their phone to open market US998 or even carrier unlocked Canada H931 firmware. (It's called Frankenstein.) Then they can manually update their phones themselves, when new KDZ are released for those variants. We post those KDZ here in this forum.
You really only want AT&T firmware if you are an AT&T customer. I am an AT&T customer and I still don't want AT&T firmware. I prefer the Open Market US998 rooted Oreo, but that's my personal opinion.

ChazzMatt said:
Interesting. While it IS possible the previous owner swapped out the back cover (you can buy them on eBay), not many have done that...
You can buy a V30+ back cover for your 64GB V30 to fool people.
You can even buy a black AT&T back cover!
It just seems very strange the OTA update doesn't work. It leads me to believe something has been done to it or it's not genuine. But maybe it is and the previous owner just "customized" it.
---------- Post added at 09:59 PM ---------- Previous post was at 09:49 PM ----------
Yes. The last AT&T Oreo stock ROM (TWRP-flashable zip) does have AT&T VoLTE and Wi-Fi calling for AT&T customers. BUT, AT&T has to be convinced it's an AT&T H931 phone for those features to work. Has to be enabled on their end. I have a rooted US998 phone with AT&T SIM and I do not have those features. Even if I flashed the AT&T dev-made H931 Oreo ROM to "convert" it to H931, AT&T would still look at the IMEI and the Device ID and not enable those features.
If your phone can pass the AT&T sniff test, then you could bootloader unlock and root, then flash back to this firmware below and have rooted stock AT&T Oreo firmware:
LG V30 AT&T H931 Rom
https://forum.xda-developers.com/lg-v30/development/lg-v30-att-h931-20f-rom-t3872926
The dev was not able to make an AT&T Pie stock ROM as there were too many changes in Pie. He had to UNroot his phone, take the OTA, then merge it with a base framework and create a KDZ. Both AT&T and Sprint refuse to publicly release full image KDZ of their carrier firmware. They only let customers have partial image OTA updates.
As a result, many people who have bought AT&T H931 in other countries (where there is no AT&T) convert their phone to open market US998 or even carrier unlocked Canada H931 firmware. (It's called Frankenstein.) Then they can manually update their phones themselves, when new KDZ are released for those variants. We post those KDZ here in this forum.
You really only want AT&T firmware if you are an AT&T customer. I am an AT&T customer and I still don't want AT&T firmware. I prefer the Open Market US998 rooted Oreo, but that's my personal opinion.
Click to expand...
Click to collapse
I put my at&t sim in the phone and I was able to use wifi calling and volte. Does that means that with the dev firmware I can still use those feautures?

arobles said:
I put my at&t sim in the phone and I was able to use wifi calling and volte. Does that means that with the dev firmware I can still use those feautures?
Click to expand...
Click to collapse
Yes.

ChazzMatt said:
Yes.
Click to expand...
Click to collapse
This is what I understand I have to do after reading the link you send me:
LG V30 (H93120c) -> FRANKENSTEIN (NOUGAT US998 then Oreo US998) -> unlock bootloader -> Install TWRP -> LG V30 AT&T H931-20Q ROM

arobles said:
This is what I understand I have to do after reading the link you send me:
LG V30 (H93120c) -> FRANKENSTEIN (NOUGAT US998 then Oreo US998) -> unlock bootloader -> Install TWRP -> LG V30 AT&T H931-20Q ROM
Click to expand...
Click to collapse
Yes.
There's also couple of other files you flash with TWRP -- encryption disabler and root check disabler, but it's described with the WTF instructions.

Related

Software update, your phone is not registered yet - What to do?

After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
ChazzMatt said:
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
I am on Cricket, which operates on ATT network, is even owned by ATT, but apparently is not recognized by LG as one of the carriers.
As I said, others all the way back to 2015 suggest to remove the cricket sim and insert an ATT sim, which apparently registers the phone properly on ATT's network and thus allows for OTA's to occur.
I am aware that no current updates are out, but when they do I don't want to be stuck on 7.1.2. Anyway, I will ask around at work when I get back next week. There are bound to be some folks around that use ATT.
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
ChazzMatt said:
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
anosis said:
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
Click to expand...
Click to collapse
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
ChazzMatt said:
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
Click to expand...
Click to collapse
That is the message I would expect to see too
LG UP might be an option for me I guess if I can't get this worked out. I am new to LG phones so gotta do a little reading up to understand how that all works. Guessing it is similar to ODIN on the SGS phones that I am used to.
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
I just set up my 3rd carrier unlocked LG V30/V30+ last night. For each, when you go to the software update section you have to agree to all the legalese the first time. You did that? Several boxes to check and agree to before it will check for updates.
_____
Of course, as mentioned before I'm using AT&T Prepaid SIM cards. Real AT&T, not Cricket. And yes I know AT&T owns Cricket. But there's a reason you'll never see an AT&T logo anywhere near a Cricket store, and they don't let Cricket use the same AT&T SIM card postpaid/prepaid users do. Cricket is configured as an MVNO. I don't know why that would matter in this case, but possibly some way AT&T botched something else with Cricket?
Sent from my carrier unlocked LG V30+ US998
anosis said:
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck
Click to expand...
Click to collapse
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized retailers like B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
anosis said:
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
Click to expand...
Click to collapse
Others have bought the U.S.Cellular model to use on other carriers, and they haven't posted any issues -- but they bought from U.S. Cellular itself. Whereas this one was a prize in a contest given by LG. So, maybe it's not "registered" in U.S. Cellular system like ones they actually sold? Basically something has slipped through the cracks.
This sounds like a Tier 2 support question for LG customer service or U.S.Cellular.
Sorry you're going through this.
Sent from my carrier unlocked LG V30+ US998
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
anosis said:
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
Click to expand...
Click to collapse
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
rhplusa10 said:
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
Click to expand...
Click to collapse
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
I know when I first checked for update on each phone, it asked for even more legal stuff.
I set up two of them over the last weekend.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Click to expand...
Click to collapse
Same, Your phone is not registered yet.
rhplusa10 said:
Same, Your phone is not registered yet.
Click to expand...
Click to collapse
Wow, sorry about that.
Sent from my carrier unlocked LG V30+ US998
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
Factory reset performed and checked all the boxes during signup... still no luck.
I guess next step is to get LG's attention and hope there is a fix for this.
The other odd thing is that I cannot get LG Mobile Support tool installed.
Downloaded the drivers, installed them no issue. Then downloaded the tool and it always gets stuck during the installation process with an empty popup alert window. with a button that has not description, but when I press it the popup closes and the installation stops.

Lg V30+ not registered and can not update

So hi guys, I'm brand new here and don't know anything with new techs so I hope tht someone can help me out with this.
I just bought a V30+ this morning, and the IMEI is : 358166081226505, LG-H933 and S/N is 709KPPB0008640,.
I don't know how to check if this phone is legit or not and I don't even know which carrier it's belong to, because I bought it from a supplier who brought it from abroad ( I'm from Vietnam ). So can anyone help me to track where is it from ?, and is it legit or not ?
Besides, It's work complete ly fine with my local Vietnam's SIM card so I don't even know if it's unlocked or not, but when I tried to manual update the phone said that : " Device is not registered". I've tried googled up many method but nothing worked, including factory reset... Any help on this guys ?
https://www.techwalls.com/lg-v30-model-number-differences/
You have Canadian V30, if H933. All the carriers in Canada use the same model. Software loads depending on Canadian SIM card used.
ARE YOU SURE IT'S H933?
They don't have V30+.
It's either not H933 or is not V30+, just V30. Which is it?
Sent from my official carrier unlocked LG V30+ US998
thanks sir for your quick reply, mive have Lg V30+ logo on the back and 128 gb storage , and when I check the phone info it said Lg H933, so i'm not sure, is that maybe someone changed it ?
kyubj said:
thanks sir for your quick reply, mive have Lg V30+ logo on the back and 128 gb storage , and when I check the phone info it said Lg H933, so i'm not sure, is that maybe someone changed it ?
Click to expand...
Click to collapse
Maybe one of the Canadian guys can answer?
Sent from my official open market LG US998 V30+
https://www.techwalls.com/lg-v30-model-number-differences/
It's not possible to have V30 plus H933. The H933 is the V30. Maybe is counterfeit or an refurbished phone.
https://forum.xda-developers.com/lg-v30/help/software-update-phone-registered-to-t3723704
I think same situation with mine.
Long story short,
The phone should be on the provided carrier at least once.
If not, it happens.
only way to fix is inserting active sim for original carrier, in this case you should go to Canada.
or, find H933 KDZ files and manually update it. you can find how to do from https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-market-us998-t3736910.
but DON'T USE US998 KDZ! you have to find H933 KDZ.
rhplusa10 said:
https://forum.xda-developers.com/lg-v30/help/software-update-phone-registered-to-t3723704
I think same situation with mine.
Long story short,
The phone should be on the provided carrier at least once.
If not, it happens.
only way to fix is inserting active sim for original carrier, in this case you should go to Canada.
or, find H933 KDZ files and manually update it. you can find how to do from https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-market-us998-t3736910.
but DON'T USE US998 KDZ! you have to find H933 KDZ.
Click to expand...
Click to collapse
Well, not quite the same as yours. He has a phone that doesn't officially exist. An H933 V30+.
H933 is "Canada", but they have no V30+ -- only V30.
I'm in Canada and I have a H933 and its 64GB V30. All the new phones sold in Canada are carrier unlocked due to bew laws that is why it is working with your carrier.
You mentioned buying it off some supplier, the only thing I can think of would be that you got a refurbished unit. I don't even know if swapping a 64GB storage on V30 (H933) with a 128GB unit would work (since the OS and everything should be on that storage chip) but that is the only thing I can think off to explain the situation. Plus, a back panel saying V30+ with a H933 brand kind of suggests a refurbished unit since V30+ is not sold is not available in Canada.
Return the unit and get your money back!
hekermeker said:
https://www.techwalls.com/lg-v30-model-number-differences/
It's not possible to have V30 plus H933. The H933 is the V30. Maybe is counterfeit or an refurbished phone.
Click to expand...
Click to collapse
Actually, the V30+is just a V30 with 128gigs of storage and a decent pair of earbuds. The "+" is just marketing. H933 is the Canadian V30. Carries or retailers may sell it as a "Plus" but it will have the same model number.
santeana said:
Actually, the V30+is just a V30 with 128gigs of storage and a decent pair of earbuds. The "+" is just marketing. H933 is the Canadian V30. Carries or retailers may sell it as a "Plus" but it will have the same model number.
Click to expand...
Click to collapse
It is just marketing, but there's no official V30+ for the Canadian H933. No carriers or retailers sell it.
It's either not an H933, or it's not a real V30+.
Which means someone took a H933 V30, swapped out the internal 64GB storage for 128GB AND put on a V30+ back panel. A Frankenstein phone. DING. DING. DING.
He bought that "Canadian" phone in ASIA, so who knows how it got that way...
Sent via open market LG US998 V30/V30+
santeana said:
Actually, the V30+is just a V30 with 128gigs of storage and a decent pair of earbuds. The "+" is just marketing. H933 is the Canadian V30. Carries or retailers may sell it as a "Plus" but it will have the same model number.
Click to expand...
Click to collapse
The 128GB version was never offered by any carriers in Canada. I am not sure if LG Canada actually sold them directly though.
The H933 is carrier unlocked out of the box. Have you tried another SIM card just to test it, even if the SIM isn't activated? If the SIM you are trying to use activated? Stolen phones are blacklisted in a database that spans most of the US and Canadian carriers in order to combat phone theft. Have you contacted your carrier to verify the IMEI and serial number is not stolen? I highly recommend removing your devices serial number and IMEI as well from your post.
Edit: There is one other thing you can try that might help. Go to the LG Dialer and put in *#546368#*933#. This should open up to a group of 4 menus. If it doesn't, it isn't an H933. If it does, go to Field Test, Modem Settings, and LTE-A CA setting. In here, you want to select the top option, which is, CA Enable/ SupportedBandCom.. (All Enable). You will need to reboot the device for this to take effect. When it boots, you will see an unlatched lock with a blue thing moving around it in a circle. This should disable carrier aggregation and allow the phone to search all bands it supports for service.
my lg v30 cant update via ota
pls i also bought lgv30 us998 version but the problem is when i try updating to pie it get stock at boot logo secondly it doesnt bring update via ota it doesn't bring update so i tried flashing oreo via lgup oreo works but pie stock at boot logo so i dont know why so im thinking maybe the devise is not us998 i dont know so pls how do i know if it us998 or not
and also when i check the imei online it says lgv30+
soulquest12 said:
pls i also bought lgv30 us998 version but the problem is when i try updating to pie it get stock at boot logo secondly it doesnt bring update via ota it doesn't bring update so i tried flashing oreo via lgup oreo works but pie stock at boot logo so i dont know why so im thinking maybe the devise is not us998 i dont know so pls how do i know if it us998 or not
and also when i check the imei online it says lgv30+
Click to expand...
Click to collapse
There's nothing wrong with your phone.
This has been thoroughly discussed in the US998 Pie KDZ thread. And digging up a 1.5 year old thread which has nothing to do with Pie is ridiculous.
Go back to the US998 KDZ PIE thread and READ the workaround Installation methods. There's THREE of them.
my lg v30 cant update via ota
Thanks have already checked on that but didn't work for me unless I unlock it to use the TWRP method
soulquest12 said:
Thanks have already checked on that but didn't work for me unless I unlock it to use the TWRP method
Click to expand...
Click to collapse
Yeah, there's three workarounds. If none work -- and you have NOT tried them all yet -- you have to wait for another KDZ.
Read bottom of screenshot, which you should have read earlier. There's no other answers.
my lg v30 cant update via ota
Yeah that what they said because I tried lgup Dev patch with other kdz nougat and Oreo it work fine only the pie giving me issues so I was told to wait for another kdz and even the pie is not stable and lags so I guess that why it not working for all except unlocked ur bootloader then flash TWRP then flash the TWRP us99830b that works for everyone but in my case don't want to unlock the phone now I just want it to be stock always since it aosp base and like the customization of lg with many features so there is .of point using custom roms I use custom roms on my mi 6x so I get pretty much tired because of battery life and heating issue so I prefer stock it fine ? and I love aod too ??

Unroot/re-lock of H931 converted to US998

Hi all - long time lurker, first time poster. Big thanks to this community for helping me with random roots throughout the years, but I've come across something I can't quite find definitive answers on and need some assistance.
A few months ago I finally took the plunge and unlocked/rooted my AT&T h931. This was by far the most complicated root I've ever done, but I got it done. As most know, this requires first converting my h931 to a carrier unlocked US998, and then proceeding as usual. I followed this amazing thread on Reddit that someone put together based on a bunch of different threads here on XDA.
So I've now decided I want to buy a 1+7 Pro and want to take advantage of their trade-in program, so I'd like to get the phone back to stock and unroot/relock it all up. I found a solid thread here but because of my special circumstances I'm concerned there will be a bit more to it. The phone has the AT&T logo on the back, so if 1+ gets it and it's an unlocked 998, I'm not sure they'd give me and money for it. Without getting too into the weeds, I just want to know if anyone has advice or can point me to a post detailing this specific circumstance. Do I need to re-convert to a h931 before relocking? If I go back to stock/relock as a 998, will AT&T still work alright? I just don't want to mess something up and brick my phone.
Any insight is greatly appreciated. Thanks everyone!
To my understanding, AT&T doesn't share KDZs anywhere, so I don't think it's possible to convert your phone back to H931. I could be wrong.
Otherwise the general steps would be:
1) Revert to stock by flashing US998 KDZ with LGUP in refurbish mode. Phone must be completely stock before relocking the bootloader.
2) Boot into fastboot mode and relock bootloader with fastboot oem lock.
3) Flash the carrier firmware KDZ with LGUP in refurbish mode. Again, in the case of AT&T I don't think it exists.
The reason for this sequence is that the carrier firmware may not allow fastboot.
Edit: Oh, of course if H932 users should see this: Do NOT ever flash the US998 KDZ. Just flash the latest H932 KDZ and use that to relock the bootloader.
AT&T doesn't release KDZ... you can't go back to stock...
jptV30 said:
AT&T doesn't release KDZ... you can't go back to stock...
Click to expand...
Click to collapse
Right. But a mint US998 can be sold on eBay for $160-$170 right now...
There's your trade in value, in cash.
WTF REDDIT THREAD
protagonest said:
A few months ago I finally took the plunge and unlocked/rooted my AT&T h931. This was by far the most complicated root I've ever done, but I got it done. As most know, this requires first converting my h931 to a carrier unlocked US998, and then proceeding as usual. I followed this amazing thread on Reddit that someone put together based on a bunch of different threads here on XDA.
Click to expand...
Click to collapse
Interesting. I recognize my own words throughout most of it, of course -- with same emphasis I use.
Update H931 (AT&T) to Android Pie! (Walkthrough)
This is just the "bootloader unlock warning" screen. It's just a scary picture LG shows you as the phone boots to discourage you from unlocking your bootloader. Ignore it. It will NOT prevent you from doing anything.
Click to expand...
Click to collapse
I see they got a "Platinum" award on Reddit?
Well, at least they gave me credit! They combined my Frankenstein and WTF instructions, but focused on H931 and stripped out all the stuff that applied to other V30 variants. (Which is why WTF is like a decision tree -- if you have this variant do X, if you have that variant do Y -- until in Section 5 everyone ends up at the same bootloader unlock "starting line" with fastboot flash commands and early Oreo firmware.)
Everything is cool. They gave me credit and asked people to hit thanks button several times for me here on XDA in return. :good:
_______
However, the rest of their walkthrough is about custom ROMs, and they credited two other worthy people for that section.
In neither Frankenstein nor WTF, I do not really mention custom ROMs. Because that's not the purpose of either thread.
Frankenstein is to convert your phone to another North American V30 variants -- either to carrier unlock your phone or to instill fastboot flash commands, or both.
For WTF -- it's to unlock your V30 bootloader, install TWRP and get you rooted. (So, some phones like H931 need to take a side trip to Frankenstein thread, but other phones like H930 or H930DS don't need that, as they already have fastboot flash commands.)
Only in the Root Sticky I wrote, I warn H931/H933 takes "extra prep work" for custom ROMs and that all phones should be updated back to latest stock firmware prior to installing custom ROMs. If they have H931/H933, I leave it to them to find out more, as I don't want to scare them off.
Someone once mentioned doing something like this guy did on Reddit thread for ALL V30 variants -- one bootloader unlock/root thread for each variant. US998, H931, H933, LS998, VS996, H930, H930D, H930G, H930DS, AS998, H932 (both T-mobile and Puerto Rico), and that's not even mentioning the Korean variants! But that would be severe overkill and a lot of redundancy. The way WTF is designed, it can handle EVERY V30 on the planet (except for T-mobile H932), as long as you follow decision tree choices. There is a separate thread for T-mobile H932, because it's separate procedure involving a Linux boot disc and other stuff.
___
Oh, to the last guy asking questions in that Reddit thread? (duplicate questions) Tell him in Frankenstein conversion, he either didn't do a Master Reset after flashing to Nougat (not following all the steps) or he mistakenly flashed Oreo US998 first, probably thinking they didn't need to flash Nougat (not following all the steps). That's why his phone is bootlooping.
ChazzMatt said:
WTF REDDIT THREAD
Interesting. I recognize my own words throughout most of it, of course -- with same emphasis I use.
Click to expand...
Click to collapse
Thanks for all your hard work on this stuff ChazzMatt! This guy simply streamlined all the work you did specifically for the H931 variant, which was what I needed.
Thanks for the heads up about selling the US998 on Ebay... I hadn't really considered that, but will definitely look deeper into it now. So I could basically just flash a stock image for the US998 and call it good, yeah? Do most interested parties on Ebay prefer these phones remain rooted/unlocked in your (or anyone's) experience?
Thanks for your input all.
protagonest said:
Thanks for all your hard work on this stuff ChazzMatt! This guy simply streamlined all the work you did specifically for the H931 variant, which was what I needed.
Thanks for the heads up about selling the US998 on Ebay... I hadn't really considered that, but will definitely look deeper into it now. So I could basically just flash a stock image for the US998 and call it good, yeah? Do most interested parties on Ebay prefer these phones remain rooted/unlocked in your (or anyone's) experience?
Thanks for your input all.
Click to expand...
Click to collapse
Vast majority prefer carrier unlocked phones, not necessary bootloader unlocked and rooted. With the scary bootloader unlock warning about "possible corruption" just best to re- lock bootloader before selling it.
Flash to US998 20H, then relock bootloader.
Sent via open market LG US998 V30/V30+
but users will not get OTA updates when they convert the h931 to US998 they will report the seller
Dinou Sellami said:
but users will not get OTA updates when they convert the h931 to US998 they will report the seller
Click to expand...
Click to collapse
And that is exactly correct. It won't get updates as a 998 nor as a used-to-be 931. While yes, of course, some people will understand that and know how to apply an update, **THE VAST MAJORITY** of buyers WILL NOT.
Given that limitation, be sure you state that specifically when selling it. As Dinou says, ebay will be on yer butt otherwise.
Dinou Sellami said:
but users will not get OTA updates when they convert the h931 to US998 they will report the seller
Click to expand...
Click to collapse
No they won't report the seller.
None of the LS998 to US998 sold on eBay all the time get OTA updates.
All the US998 V30+ being sold by dealers are former LS998.
No one is reported. The dealer has 99.9 approval rating.
That's the only way to carrier unlock an LS998. I bought one US998 new in box from Wal-Mart, and it's former LS998 converted to US998.
Same with H931.
And it's the only way you're going to be able to sell it. I mean, you can convert to VS996 or H933, but same thing. US998 is the best choice.
ChazzMatt said:
No they won't report the seller.
None of the LS998 to US998 sold on eBay all the time get OTA updates.
All the US998 V30+ being sold by dealers are former LS998.
No one is reported. The dealer has 99.9 approval rating.
That's the only way to carrier unlock an LS998. I bought one US998 new in box from Wal-Mart, and it's former LS998 converted to US998.
Same with H931.
And it's the only way you're going to be able to sell it. I mean, you can convert to VS996 or H933, but same thing. US998 is the best choice.
Click to expand...
Click to collapse
If you want to sell it on eBay you have to explain that the phone is really a H931 running US998 firmware. If not, the buyer can just return the phone for a full refund after he finds out the phone isn't a US998 which will be easy since H931 has a AT&T logo.
You'd have to pay for the return shipping, eat the original shipping cost, and still have to pay eBay fees...
jptV30 said:
If you want to sell it on eBay you have to explain that the phone is really a H931 running US998 firmware. If not, the buyer can just return the phone for a full refund after he finds out the phone isn't a US998 which will be easy since H931 has a AT&T logo.
You'd have to pay for the return shipping, eat the original shipping cost, and still have to pay eBay fees...
Click to expand...
Click to collapse
That doesn't happen with the other Frankenstein converted eBay US998.
https://www.ebay.com/itm/LG-V30-US9...rentrq:0d41f53c16c0a99b185ac3adfff8628c|iid:1
All these V30+ are former LS998 V30+, now converted to US998.
ChazzMatt said:
That doesn't happen with the other Frankenstein converted eBay US998.
https://www.ebay.com/itm/LG-V30-US9...rentrq:0d41f53c16c0a99b185ac3adfff8628c|iid:1
All these V30+ are former LS998 V30+, now converted to US998.
Click to expand...
Click to collapse
Like I've said... if the buyer finds out that the phone is not a real US998 and wants to return it then the seller has to cover return shipping and issue a full refund.
If not, the buyer can file a dispute stating item not as described and the seller will be forced to take it back...
The simplest answer to all this is of course simple: be honest in the ad, list every piece of relevant information and that way if there's any kind of claim for any reason other than "It's dead on arrival, Jim..." protects you (or whoever) as the seller.
It can't be stressed enough really to put ALL the relevant info in the ad, be 100% honest about everything:
- be honest that's its originally an AT&T H931
- be honest that the bootloader was unlocked and that message will appear each time the device is powered on from a cold start
- be honest that it has a clean IMEI with no leins/not reported stolen/not reported lost (but don't provide the IMEI directly, that can be provided in a PM if necessary using eBay's message system if a potential buyer wants it)
- be honest that it was converted to becoming a US Cellular US998 in every respect except for it being a true US998 hardware-wise
- be honest that it will not get OTA updates for future releases of Android (if they'd come out) and might not get security fixes or patches either because of that conversion
- be honest and say the condition and mention every single scratch or scuff or mark on it, take plenty of decent pics, show the Settings page, etc
- be honest about what's included
- be honest and just flat out say "If you decide to make this purchase, you do so understanding everything that's been stated in this ad and accept this prior to the purchase, after which there will be no refunds except for the item being literally DOA and non-functional" or words to that effect and clearly state "SOLD AS-IS" in the ad listing at least once and not buried someplace a the very bottom or whatever
If you don't do anything that can be perceived as being deceptive then eBay (and whatever payment processing service you use) will more than likely side with you, the seller, should an issue arise - if it's truly DOA for whatever reason you're going to have to issue a refund regardless, but I don't think that most people would damage or break something intentionally just to get that refund. This basic idea of being honest about it to as many degrees as you possibly can ensures that you'll only be selling to someone that really understands what it is and if they don't, your listing told them ahead of time so that responsibility is now not on you for them being ignorant.
You can't really do much more than this, so either get to it and sell it on eBay with these kinds of guidelines or keep it and maybe sell it locally, either way, good luck.
protagonest said:
Any insight is greatly appreciated. Thanks everyone!
Click to expand...
Click to collapse
Flashing the stock h931 rom will get you close but the BL will still be unlocked(but there is no message on bootup). It has the stock att boot animation.
Notes:
It wipes your internal storage when flashing.
OTA will no longer work.
https://forum.xda-developers.com/lg-v30/development/lg-v30-att-h931-20f-rom-t3872926
br0adband said:
The simplest answer to all this is of course simple: be honest in the ad, list every piece of relevant information and that way if there's any kind of claim for any reason other than "It's dead on arrival, Jim..." protects you (or whoever) as the seller.
It can't be stressed enough really to put ALL the relevant info in the ad, be 100% honest about everything:
- be honest that's its originally an AT&T H931
- be honest that the bootloader was unlocked and that message will appear each time the device is powered on from a cold start
- be honest that it has a clean IMEI with no leins/not reported stolen/not reported lost (but don't provide the IMEI directly, that can be provided in a PM if necessary using eBay's message system if a potential buyer wants it)
- be honest that it was converted to becoming a US Cellular US998 in every respect except for it being a true US998 hardware-wise
- be honest that it will not get OTA updates for future releases of Android (if they'd come out) and might not get security fixes or patches either because of that conversion
- be honest and say the condition and mention every single scratch or scuff or mark on it, take plenty of decent pics, show the Settings page, etc
- be honest about what's included
- be honest and just flat out say "If you decide to make this purchase, you do so understanding everything that's been stated in this ad and accept this prior to the purchase, after which there will be no refunds except for the item being literally DOA and non-functional" or words to that effect and clearly state "SOLD AS-IS" in the ad listing at least once and not buried someplace a the very bottom or whatever
If you don't do anything that can be perceived as being deceptive then eBay (and whatever payment processing service you use) will more than likely side with you, the seller, should an issue arise - if it's truly DOA for whatever reason you're going to have to issue a refund regardless, but I don't think that most people would damage or break something intentionally just to get that refund. This basic idea of being honest about it to as many degrees as you possibly can ensures that you'll only be selling to someone that really understands what it is and if they don't, your listing told them ahead of time so that responsibility is now not on you for them being ignorant.
You can't really do much more than this, so either get to it and sell it on eBay with these kinds of guidelines or keep it and maybe sell it locally, either way, good luck.
Click to expand...
Click to collapse
H931, H933, VS996, and US998 all have the exact same hardware...
jptV30 said:
H931, H933, VS996, and US998 all have the exact same hardware...
Click to expand...
Click to collapse
The AT&T H931 does not have a CDMA radio in it, neither does the H933 (the Rogers Wireless aka Canadian version) so no, they're not the same as the actual US998 hardware which does have both CDMA and GSM radios in it. As my sig clearly states, I have an H931 converted to a US998 and I can't use it with Sprint or Verizon since it doesn't have a CDMA radio in it so, no, they're not all the exact same hardware.
The VS996 is designed to work with Verizon which is a CDMA carrier so that one does have a CDMA radio in it but it offers slightly different LTE band coverage (some of the other bands for AT&T and T-Mobile are covered as roaming bands).
Each model has something different from the others based on what the carriers tell LG to do with them at the factory, which is why I said what I said.
The T-Mobile LG V30 H932 is the only one that has hardware support for LTE band 71 too so, again, something different for every model.
You can't go wrong with being honest -- except you may not get the sale on eBay, where dozens other V30s are listed as New or Mint, even though we all know they're Frankenphones. Those sellers are probably willing to absorb a few returns because they bought them by the truckload for $30 each.
Why not just just flash US998 KDZ and relock the bootloader, then see if OnePlus will accept the trade-in? That's what you wanted originally, right?
They're looking for a sale, so they're motivated. And if they DON'T accept the trade-in, then you can worry about selling it on eBay.
That's really what I assumed would be your takeaway from my original reply (post #2).
jptV30 said:
Like I've said... if the buyer finds out that the phone is not a real US998 and wants to return it then the seller has to cover return shipping and issue a full refund.
If not, the buyer can file a dispute stating item not as described and the seller will be forced to take it back...
Click to expand...
Click to collapse
Like I've said, former LS998 are sold every day on eBay as US998 BECAUSE THEY NOW ARE US998 and it's not an issue.
Sent via open market LG US998 V30/V30+
---------- Post added at 10:42 AM ---------- Previous post was at 10:35 AM ----------
br0adband said:
I have an H931 converted to a US998 and I can't use it with Sprint or Verizon since it doesn't have a CDMA radio in it so, no, they're not all the exact same hardware.
Click to expand...
Click to collapse
You DO have CDMA radio if you converted your H931 to US998. You can't use it on Sprint and Verizon because neither will take an H931 -- NOT because your NOW-US998 doesn't have CDMA.
Sprint won't even take US998 as they only take their own branded LS998 (which is why you have to activate LS998 on Sprint BEFORE Frankenstein, bootloader unlock and root).
Verizon conversely looks only at IMEI, and they see it as H931 even if it's now US998 with CDMA. Be interesting to see what happens when Verizon DROPS CDMA end of this year!
---------- Post added at 10:48 AM ---------- Previous post was at 10:42 AM ----------
br0adband said:
It can't be stressed enough really to put ALL the relevant info in the ad, be 100% honest about everything:
- be honest that's its originally an AT&T H931
- be honest that the bootloader was unlocked and that message will appear each time the device is powered on from a cold start
- be honest that it was converted to becoming a US Cellular US998 in every respect except for it being a true US998 hardware-wise
clearly state "SOLD AS-IS" in the ad listing .
Click to expand...
Click to collapse
It was converted to Open Market US998. DON'T call it "U.S. Cellular" US998. It's NOT. Many U.S. Cellular phones are carrier locked, and U.S. Cellular only takes phones they sell -- so if a U.S. Cellular customer bought it they would be disappointed.
NO, the bootloader unlock warning will not appear because he's going to lock it back.
Yes, clearly state no refunds.
______
It's not hard to sell the phone on eBay. Reading through these comments a lot of you guys act like you've never bought or sold on eBay before...
---------- Post added at 11:15 AM ---------- Previous post was at 10:48 AM ----------
TheDannemand said:
You can't go wrong with being honest -- except you may not get the sale on eBay, where dozens other V30s are listed as New or Mint, even though we all know they're Frankenphones. Those sellers are probably willing to absorb a few returns because they bought them by the truckload for $30 each.
Why not just just flash US998 KDZ and relock the bootloader, then see if OnePlus will accept the trade-in? That's what you wanted originally, right?
They're looking for a sale, so they're motivated. And if they DON'T accept the trade-in, then you can worry about selling it on eBay.
That's really what I assumed would be your takeaway from my original reply (post #2).
Click to expand...
Click to collapse
Thank you for bringing some clarity to the discussion.
Yes, relock the bootloader and try the trade in. OnePlus isn't going to look at it that carefully, except to verify it's working. They're immediately going to turn around and WHOLESALE to an eBay dealer -- WHO WILL SELL IT ON EBAY.
The eBay dealer will probably swap out the back panel to get rid of the AT&T logo. It'll be sold as US998, which is what it is.
br0adband said:
The AT&T H931 does not have a CDMA radio in it, neither does the H933 (the Rogers Wireless aka Canadian version) so no, they're not the same as the actual US998 hardware which does have both CDMA and GSM radios in it. As my sig clearly states, I have an H931 converted to a US998 and I can't use it with Sprint or Verizon since it doesn't have a CDMA radio in it so, no, they're not all the exact same hardware.
The VS996 is designed to work with Verizon which is a CDMA carrier so that one does have a CDMA radio in it but it offers slightly different LTE band coverage (some of the other bands for AT&T and T-Mobile are covered as roaming bands).
Each model has something different from the others based on what the carriers tell LG to do with them at the factory, which is why I said what I said.
The T-Mobile LG V30 H932 is the only one that has hardware support for LTE band 71 too so, again, something different for every model.
Click to expand...
Click to collapse
H931 does have CDMA radio... I don't know where you are getting your information from... but like I've said... the four models I listed all have the exact same hardware...
You are confusing hardware compatibility with carrier policy...
I didn't say anything about H932...
---------- Post added at 11:11 AM ---------- Previous post was at 11:05 AM ----------
ChazzMatt said:
Like I've said, former LS998 are sold every day on eBay as US998 BECAUSE THEY NOW ARE US998 and it's not an issue.
Click to expand...
Click to collapse
How do you know it's not an issue? How do you know what is happening between the buyers and sellers on eBay? How do you know how many phones were returned... partial refunds given... or disputes filed? You don't...
ChazzMatt said:
It's not hard to sell the phone on eBay. Reading through these comments a lot of you guys act like you've never bought or sold on eBay before...
Click to expand...
Click to collapse
Actually... you are acting like you've never done anything on eBay... if you sell a crossflashed phone and you don't state it's crossflashed... you'd have 0% chance of winning the dispute... absolutely 0%...

Stock VS996 better than Frankenstein'd US998 for Verizon users?

I recently bought a US998 off eBay only to learn that it was a Frankenstein'd LS998; this wouldn't have bothered me except it can no longer receive updates from LG. That coupled with the fact that voLTE probably won't be coming to custom ROMs (I'm using Verizon so I cannot avoid that), I'd much rather have a vanilla OEM phone that gets OTA updates rather than hack my way into an already stock ROM. I figure if I get a VS996 with the Verizon logo on the back everything should go smoothly? If anyone has any advice I'd appreciate it, the specs on this phone are perfect for the price.
Also I should ask, does anyone know how much longer security updates will be pushed to the v30? If the phones gonna become insecure soon anyway, and custom ROMs are a no-go with Verizon, might just have to look at other phones. Thanks for reading.
Nooljaw said:
I recently bought a US998 off eBay only to learn that it was a Frankenstein'd LS998; this wouldn't have bothered me except it can no longer receive updates from LG. That coupled with the fact that voLTE probably won't be coming to custom ROMs (I'm using Verizon so I cannot avoid that), I'd much rather have a vanilla OEM phone that gets OTA updates rather than hack my way into an already stock ROM. I figure if I get a VS996 with the Verizon logo on the back everything should go smoothly? If anyone has any advice I'd appreciate it, the specs on this phone are perfect for the price.
Also I should ask, does anyone know how much longer security updates will be pushed to the v30? If the phones gonna become insecure soon anyway, and custom ROMs are a no-go with Verizon, might just have to look at other phones. Thanks for reading.
Click to expand...
Click to collapse
Frankenstein to VS996 KDZ. Manually install updates from KDZ. Gives you total control.
I hate OTA updates. I always update from KDZ.
Even many stock LG phones still have to manually update, like my wife's native B&H Photo US998.
LG promised at least 2 years of updates once on Oreo. So about another year. Nothing prevents them from going longer, the two years was part of Google Enterprise Endorsed agreement.
I understand flashing the kdz myself is more expedient, but if the end result is stock anyway I'd rather get it pushed directly from LG/Verizon, rather than download the firmware from a third party. I don't always have access to a laptop and rely on my phone too much to want to hack it.. usually only bother with custom ROMs when manufacturer support dies out.
Also, if support for volte goes with LG, and there's only a year left, then I'll probably just stick with the Moto g6 I'm using now. Was gonna give it to my mom when her non-volte device stops working but given how convoluted LG wants to make volte support I'd rather stick to something that has more assured longevity.
For now I'm probably gonna return this phone and wait and see where things go.. can always upgrade later.
Nooljaw said:
Also, if support for volte goes with LG, and there's only a year left, then I'll probably just stick with the Moto g6 I'm using now. Was gonna give it to my mom when her non-volte device stops working but given how convoluted LG wants to make volte support I'd rather stick to something that has more assured longevity.
Click to expand...
Click to collapse
Verizon VoLTE has nothing to do with LG security updates. People have Verizon VoLTE since launch in 2017.
But you can always buy native VS996 if you wish.
Nooljaw said:
I don't always have access to a laptop and rely on my phone too much to want to hack it.
Click to expand...
Click to collapse
There's nothing unstable about unlocking the BL, installing TWRP, and then being ready for updates that way. With that setup, you can download the TWRP version of the ROM and install that, all without a computer.
As long as the ROM is stock, it won't matter one bit if you have an unlocked BL and TWRP installed. That's how my phone is, as well as my wifes... no issues whatsoever (both VS996 on TotalWireless).
You can do as you wish, of course, but what you're implying (that BL unlock and TWRP somehow make the phone less reliable) is not true.
Bump!!
I originally bought a VS996 for use on Total Wireless. and wanted to run it stock but the stock ROM would not allow Wireless Tethering which I wanted for my car. So I converted it to US998 rooted it and all is fine.
Can't wait for a Flashable version of PIE. One that works of course.
Nooljaw said:
I understand flashing the kdz myself is more expedient, but if the end result is stock anyway I'd rather get it pushed directly from LG/Verizon, rather than download the firmware from a third party.
Click to expand...
Click to collapse
KDZ updates come from LG/Verizon. Where do you think they come from?
I often provide links straight to LG Bridge servers -- but they are slow... So I also use mirrors, but you can check the md5 signature, if in doubt.
However, for my rooted phone I use the TWRP-flashable zips devs create from the official KDZ.
Lenster45 said:
I originally bought a VS996 for use on Total Wireless. and wanted to run it stock but the stock ROM would not allow Wireless Tethering which I wanted for my car. So I converted it to US998 rooted it and all is fine.
Can't wait for a Flashable version of PIE. One that works of course.
Click to expand...
Click to collapse
I'm on Verizon, have a LS998 Frankenstein and WTF to VS996 stock firmware. Everything works like it was a OEM Verizon VS996 V30. All the tethering is working and functional on my device. I wonder why you had problems?
ChazzMatt said:
Verizon VoLTE has nothing to do with LG security updates. People have Verizon VoLTE since launch in 2017.
Click to expand...
Click to collapse
Right, what I meant was that since stock is the only volte compatible ROM for this device, once they stop providing them there'd be no more security updates as well. Unless someone's able to patch the stock ROM with new updates from Google? I'm not a developer so I dunno how much work that is, or if it's even possible in this case.
@Lenster45 were you getting OTA updates with the original Verizon branded v30?
4stringenator said:
I'm on Verizon, have a LS998 Frankenstein and WTF to VS996 stock firmware. Everything works like it was a OEM Verizon VS996 V30. All the tethering is working and functional on my device. I wonder why you had problems?
Click to expand...
Click to collapse
Exactly. All he needs to do is Frankenstein to VS996 firmware. Doesn't even need bootloader unlock or root, if he doesn't want to mess with that for his mom.
Lots of Verizon users on this forum have bought LS998 V30+ or former LS998 V30+ already converted, and used them on Verizon. It's BETTER because Verizon never sold the V30+ (128GB) only the V30. By converting to VS996, you are making your own VS996 V30+.
If you do that, you do NEED an already-activated Verizon SIM card -- which you can use from whatever phone you are using right now on Verizon. Some people have even bought broken glass display Verizon phone cheap on eBay, just to activate a new Verizon SIM card -- then put that into V30, if they don't already have activated SIM card.
Nooljaw said:
Right, what I meant was that since stock is the only volte compatible ROM for this device, once they stop providing them there'd be no more security updates as well.
@Lenster45 were you getting OTA updates with the original Verizon branded v30?
Click to expand...
Click to collapse
If you absolutely need OTA updates, then yeah buy native VS996. If you use converted LS998 you will have to manually install updates -- which I prefer, so I have total control. Even on my wife's phone which is native US998, and was never bootloader unlocked.
But for some reason, you don't want to do that and want OTA, then native Verizon VS996.
LG should provide updates for all V30 for about another year, for their 2-years once on Oreo guaranteed updates. Phone launched on Nougat, but got on the Google's Enterprise Endorsed list contingent on "imminent" Oreo upgrade, which wasn't so imminent. But the security updates clock started on Oreo.
We got Oreo in Q2 2018. That doesn't mean LG has to stop updates after that, but that was the time period they had to guarantee to Google once Oreo rolled out. They also had to agree to another letter OS upgrade, which will be Pie.
My mother has my old US998 V30. She's on pure stock firmware. But I have no concerns whatsoever about security updates running out in another year.

How can you tell the actual model number of the device?

I recently bought an LG v30 US998, however I'm thinking it may be a converted H931 because of an AT&T logo on the back. Is there a way to tell for sure which version I got?
CKH4 said:
I recently bought an LG v30 US998, however I'm thinking it may be a converted H931 because of an AT&T logo on the back. Is there a way to tell for sure which version I got?
Click to expand...
Click to collapse
If it was flashed to US998 firmware, it's now US998 -- including all bands, etc.
It is now carrier unlocked and you can manually flash any US998 updates. I've converted a few Sprint LS998 to US998.
If you are merely curious if it was originally AT&T H931, you can do an IMEI number check on any of several online databases.
____
The only drawback to former AT&T H931 converted to "native" USS98 is same as former Canada H933 -- both need lots of extra prep to run AOSP/LINEAGE custom ROMs, if that's what you intended to do. (I run rooted stock firmware, so it wouldn't bother me.)
Both have to be at least temporarily converted to US998 for bootloader unlock and root.
I do intend to run LineageOS on it, so that's where my concern lies
CKH4 said:
I do intend to run LineageOS on it, so that's where my concern lies
Click to expand...
Click to collapse
Then return it.
Most US998 you will see on eBay are former something else. Usually LS998.
If you use Swappa to buy, they don't allow converted phones. IMEI has to match.
I use eBay, because I understand the market and I don't care if it's a converted phone -- especially if it was a former LS998 V30+.
You should get US998 V30+ (128GB). It can't be former H931/H933 as those models only came in 64GB.
ChazzMatt said:
Then return it.
Most US998 you will see on eBay are former something else. Usually LS998.
If you use Swappa to buy, they don't allow converted phones. IMEI has to match.
I use eBay, because I understand the market and I don't care if it's a converted phone -- especially if it was a former LS998 V30+.
You should get US998 V30+ (128GB). It can't be former H931/H933 as those models only came in 64GB.
Click to expand...
Click to collapse
I checked an IMEI TAC database, and while most didn't have it listed, the one that did said that it was a H931. Oddly enough I did buy it from Swappa, so maybe they changed their terms (or possibly didn't have the TAC in their db). I'll be getting V30+. I believe the right model number is US998U? Thank you for your help
I was able to figure it out only by creating an account on the LG website. When I did that, I found it WAS a Sprint phone prior to my purchase, but had already been Frankensteined.
Somehow this affected the OTA updates for me, but I'm not sure how

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