Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
malycinek said:
Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
Click to expand...
Click to collapse
I know few people with bluetooth issues on the watch. I've faced some problems to connect the watch to the app.
You can try:
Make sure you don't have the watch still paired in Amazfit app, if so, just unpair it from the app.
Remove the watch from Bluetooth paired devices.
Disable bluetooth on phone, force close Amazfit app and clean cache of the app.
Reboot into Ultra mode:
Code:
adb reboot mcu
and then go back to Smart mode.
Use AeX Amazfit mod app, since I'm using this app, bluetooth connection has improve in my case: https://portal.mi-room.ru/files/aex-amazfit-mod/
If nothing of this works, claim for your warranty.
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
malycinek said:
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
Click to expand...
Click to collapse
If you use:
Code:
[COLOR="Blue"]adb shell dumpsys bluetooth_manager[/COLOR]
You will get:
Code:
enabled: false
state: 10
address: D8:80:3C:3B:71:F3
name: Watch
Bluetooth Service not connected
Even if BT is correctly connected so is not 100% trustable.
But yes, it's better to contact them.
If you want to do some other test, you can install PaceOn, which has WiFi/BT toggles and try to enable BT.
Before installing the apk, bypass the QR screen with:
Code:
[COLOR="blue"]adb shell pm hide com.huami.watch.setupwizard[/COLOR]
install the app, and play around with BT toggle.
If you want to launch the QR again:
Code:
[COLOR="blue"]adb shell pm unhide com.huami.watch.setupwizard
adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity[/COLOR]
Sadly still nothing. Updated firmware by OTA to 4.2.4.0, no results. Also tried to play with bluetooth. Nothing happend.
If anyone still need information how to pair. It worked somehow, after few days off becouse of battery gone. Battery went to 0, then watch shutdowned. After power on, there is information your watch need alteast 5% battery to pair. If you click on it, pairing QR appears for a moment, then i scanned it before dissapeared and it worked.
Hello all,
Sorry for the offtipic post.
I am new at running and looking to get a sports watch to track my runs along with little smart features like showing notifications and controlling music from my phone.
I have short listed two watches according to my needs. Amazfit stratos 3, price 299 SGD or Garmin Vivoactive 3 element, price 267 SGD.
I need accurate GPS and HR along with less buggy software on watch and app.
Need help in deciding one of these two.
I have same problem.
It can pair only in ultra mode.
What should I do?
try to turn on GPS on the phone. for me was only option it paired.
For some time music controller doesn't work. Has anyone the same problem?
Hello all. I will continue here with my issue.
I have amazfit Stratos 3 (rom version 4.2.8.0)
I used the mobile phone HUAWEI MATE 9. No issue with the pairing in the past.
I bought a new mobile phone, ONE PLUS 9, and the issue started.
I had no issue with the old phone; the watch was always connected only with Bluetooth, without location on. The connection was stable without any problem.
I bought a new mobile phone, moved the APP ZEPP, and paired the watch. It worked, but it was not stable. The connection was dropping. I changed the phone's battery customisation for the app, so the app was always on, but nothing changed. Then I upgraded the firmware to 4.2.8.0.
Long story short, I have an issue with both phones from the firmware upgrade.
I can pair the watch with the old phone, and the connection is stable until the first time that watch loose connection with the phone. Then I cannot pair it anymore, and I need to factory reset the watch to pair it again over and over again. The connection with the new mobile phone does not work anymore.
I mostly used watch for 24/7 notification. And this is getting annoying to me.
What can I do? I appreciate your help.
UPDATE 1: with several attempts, I manage to pair the new phone with Stratos 3. BT and location on. IS location necessary that is on, because it draining my battery. On the previous phone, my location was off and the watch connected without issue.
UPDATE 2: The connection was paired for cca 2-3 hours. But in the last 30 minutes, somehow the connection was lost and I cannot pair it again.
Related
Hello,
Have any of you had a problem of auto disconnection with the application? I have already restored the factory settings several times and the problem still occurs maybe one of you had such a problem and could advise me how to deal with it, I don't get any notifications, which starts to irritate me
Regards
what device (model and ROM version) and what phone? Without any info about your setup it's very hard to try to help...
Anyway, the most common causes to connection issues are other app that may conflict with Amazfit app or kill it while in the background (check your phone settings) and Bluetooth/WiFi conflict. To test the later, disable all WiFi, put phone in Airplane mode then turn only Bluetooth on and see if connection gets better.
I have Stratos A1619 with PolishROM my phone is Huawei Mate 10 lite, but on any kind of ROM that problem occurs
Put your phone in Airplane mode and turn on only Bluetooth, make sure Amazfit app is open and running, confirm that watch is connected then move watch away from the phone. How far can you go without disconnecting? If it disconnects after just 30-50cm then most probably it's a hardware issue. But I'd recommend that you go entirely stock to test these things, it's hard to pinpoint anything using modified ROM.
Heey, you have options in that place where you can uninstall app, battery saving mode or optimization - sth like that. I have stratos and note9 and i have the same problem. Watch seems like have connection (top options at top left symbol phone with tick that means - connected to phone). But phone is saying disconnected. What helps - turn in airplane mode in watch, wait few seconds and turn airplane mode off.
But as i was saying - check battery optimization options and turn that function off in phone. If you are from Poland then write to me PM - i try to explain this in out native language
Hi guys,
since I updated my Amazfit Pace to firmware version 1.3.7 I not able to connect via Bluetooth. My Amazfit is not showing up if I´m searching for bluetooth devices near to my phone. I tried it with a android and iOS device. If I´m searching for devices on my amazfit than it shows up my smartphones.
Did anyone know this issue? Is it possible to enable / disable BT on my Amazfit Pace?
Regards,
Tobi
I think the watch is only discoverable when the QR code is shown. So i think you can try a factory reset, to get it to reboot and show the QR code and scan it with the app and re pair to your phone. Also while it factory resets unpair it from the phone, from settings and app.
The watch is never "discoverable", that's why you use the QR code to pair, and only then it shows in phone's BT settings.
Are you using a custom ROM on your phone? Try a reboot on your phone and your watch again. I had the same problem as you and I've found that my phone was the problem, seemed like my device wasn't acutally enabling bluetooth therefore it couldn't connect to the watch.
Same problem for me too
After updated to 1.3.7
Not discoverable in phone Bluetooth settings
Unpaired in watch app & forget in phone Bluetooth settings
After factory reset the watch
Not able to pair
Showing message like
Bluetooth on watch is turn off
Please try again later
If anyone found the solution help me out
Shiva Chandran said:
Same problem for me too
After updated to 1.3.7
Not discoverable in phone Bluetooth settings
Unpaired in watch app & forget in phone Bluetooth settings
After factory reset the watch
Not able to pair
Showing message like
Bluetooth on watch is turn off
Please try again later
If anyone found the solution help me out
Click to expand...
Click to collapse
Try this:
https://forum.xda-developers.com/showpost.php?p=76680707&postcount=19
lfom said:
Try this:
https://forum.xda-developers.com/showpost.php?p=76680707&postcount=19
Click to expand...
Click to collapse
Unpaired
Factory reset
Watch Bluetooth is not showing in both android 6.0 and iOS 11.3
Scan tge QR code
“Bluetooth on watch is turn off,
Try again later “
This message only comes
Shiva Chandran said:
Unpaired
Factory reset
Watch Bluetooth is not showing in both android 6.0 and iOS 11.3
Scan tge QR code
“Bluetooth on watch is turn off,
Try again later “
This message only comes
Click to expand...
Click to collapse
This started after you updated the watch to 1.3.7? This is weird... You can try downloading a Chinese version of Amazfit app, some people reported that they could pair using this version in cases like yours...
lfom said:
This started after you updated the watch to 1.3.7? This is weird... You can try downloading a Chinese version of Amazfit app, some people reported that they could pair using this version in cases like yours...
Click to expand...
Click to collapse
I tried with Chinese Amazfit app also lastest and 1.7.0 version also not working for me
toto1988 said:
Hi guys,
since I updated my Amazfit Pace to firmware version 1.3.7 I not able to connect via Bluetooth. My Amazfit is not showing up if I´m searching for bluetooth devices near to my phone. I tried it with a android and iOS device. If I´m searching for devices on my amazfit than it shows up my smartphones.
Did anyone know this issue? Is it possible to enable / disable BT on my Amazfit Pace?
Regards,
Tobi
Click to expand...
Click to collapse
AmazfitPAce Tuner APK v1.1 - allow to enable/disable Bluetooth.
Thanks. This worked!
lfom said:
Try this:
https://forum.xda-developers.com/showpost.php?p=76680707&postcount=19
Click to expand...
Click to collapse
Turning Airplane mode on for the watch, reinstalling the Amazfit Verge app, then turning Airplane mode on, indeed prompted the pair request with the pair codes on both the phone and watch. Thanks for the help! I wasn't about to factory reset my watch if I didn't have to.
What I Did and works
Hi,
I have tried some topics from internet but nok.
I did these above steps and work for me:
1- Turn watch to airplane mode;
2- Clear bluetooth cache and data (Android/ IOS). It's not necessary to remove the watch from bluetooth devices list.
3- Reinstalling the Amazfit app;
4- Turn off the airplane mode (watch).
5- Done! Make login in the Amazfit app and both devices will be sync data now.
cabaltom said:
Turning Airplane mode on for the watch, reinstalling the Amazfit Verge app, then turning Airplane mode on, indeed prompted the pair request with the pair codes on both the phone and watch. Thanks for the help! I wasn't about to factory reset my watch if I didn't have to.
Click to expand...
Click to collapse
My Stratos does not recognize when I disable BT on my phone. On the Watchface is no information and even in the settings screen(swipe down) the watch shows it is connected.
I am on international 2.3.10.5. I am using Amazmod and GreatFit Watchface.
I would like to know by checking the Watchface if the watch is connected.
Any suggestions?
Thanks a lot.
What phone model and OS? I have seen this happening with some Android phones... Do you still get notifications on watch or it shows as connected but no data come through?
Strange
This is super strange! I checked what you proposed and I have never expected to actually receive notification on my watch with BT on the phone turned off. But I do!
So the behaviour of the watch is correct because it is not disconnected.
I am using Nexus 5X with Lineage 15.1 (Android 8.1)
It seems some phones keep BLE on despite the main BT is off... Check phone settings, it may be related to Google using BT to scan nearby devices for location, etc.
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Jotze0 said:
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Click to expand...
Click to collapse
I have exactly the same problem, with my Sony Xperia 10 III (Android 11) phone.
I had an Amazfit Bip, which is a great watch. I was undecided between a GTS 2 mini and this watch. I paid €80 more specifically to get the phone function, and I can't turn it on.
Amszfit seems to have zero support, other than an FAQ.
Jotze0 said:
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Click to expand...
Click to collapse
I have managed to solve this problem, but I don't really understand how it worked.
My GTS 2 was connected to my phone (Android 11) and I assumed there was a Bluetooth connection. However this phone function couldn't be activated because Zepp said there was no associated device.
I turned off Bluetooth and attempted to reactivate it manually. On my phone, the watch wasn't visible. I rebooted both the watch and the phone, but no luck. However, I realized that the phone was finding my old Amszfit Bio, which I had disassociated. I turned off the Amazfit Bip and tried again. I ended up having to reboot phone and watch once more, but now I am able to activate the phone function.
I can also respond to phone calls and it works well.
I hope this is helpful. You can try the above, and if it doesn't work, light a candle. I must say that Zepp is really inadequate for this watch. It was barely acceptable for the Bip, but falls far short for the complexity of the GTS 2.
What I really don't understand is that there was a Bluetooth connection, activated by QR code when I set up the phone, that allowed the watch to synchronise data with the phone, and which managed to send notifications, but was not functional for activating phone calls, unless a connection was made manually using the phone's Bluetooth settings.
Second method work for me. you need to tap pair on watch too at same time during pairing.
Start the Zepp app and go to "Profile > Amazfit GTS 2 > App settings". On the Phone page, turn on "Call on watch", then pair the watch and your phone through Bluetooth as instructed. Or you can try second mothed.
1. On your phone, go to Settings, then select "Bluetooth" to turn on the Bluetooth, and set the phone to be discoverable. On the watch, go to App list > Settings > Network and connections > Bluetooth. Ensure the Bluetooth is turned on.
2. Find the watch in the search results for available devices on your phone, and tap to pair them. Or, find your phone in the Bluetooth search results on the watch, and tap to pair the devices.
Hello all, I updated my iPhone to iOS 16 beta and my notifications are not working at all. I know there was a fix coming as an update for the Zepp app which I did (7.1.5) but I am still not able to get anything from my phone into my watch. Notifications, calls, nothing at all. I tried submitting a ticket to support but got no response.
Any help is appreciated, thanks.
Exactly the same problem here. iOS 16 (not beta) and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
I have a watch face that indicates if BT is connected or not, so that's how I know when it's disconnected.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Don MC said:
Exactly the same problem here. iOS 16 and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Click to expand...
Click to collapse
Same thing is happening with the Bluetooth too. It gets disconnected and it does not reconnect at all.
Yeah I have seen reports from other watch users and some of them have already been able to fix it but I have tried everything so far with no success.
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Don MC said:
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Click to expand...
Click to collapse
I have also done all that and nothing has worked.
Mine started on iOS 16 beta before 16.1 like the update before it and it broke. First time I updated to the beta it was working fine but then the one right before 16.1 that’s where everything started.
Got an update to the Zepp app on my iPhone yesterday (v. 7.1.6) but it doesn't seem to have made any difference. Still no notifications.
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Just got another Zepp update in the App Store. 7.1.7.
Still no cigar.
There will be no more Huami watches in this household.
Don MC said:
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Click to expand...
Click to collapse
My apologies for my absence, I am not getting any notifications and honestly lost hope on this. I understand that this is something that might take time but 3 updates later, no real resolution or acknowledgment of what is actually happening.
I also believe that this issue has to do with the connection that the app has with the iOS16 beta since it started after an update. I got beta going, and everything was going smoothly, received an update and everything went south after that with no success or real connection whatsoever.
I just updated the app to 7.1.7 as you did and still the same, the only difference is that it seems the connection is more stable as it has not been disconnected yet and still shows connected without any issues.
I have not encountered the situation you are experiencing in that even if you unpair the watch the phone forces the connection again.
Indeed, I think this will be my last Huami watch. My wife is dying to update to iOS16 but I have warned her multiple times not to since it will break the connection.
Right now I just feel I have a regular watch that I have to charge in order to see the time...
It’s not the iOS beta. I was on the official 16.0 to 16.0.2 and the problem was there. Jumped on the 16.1 beta to try to solve it, but no luck there either.
Threw my Amazfit in my desk drawer and bought myself a Withings Scanwatch.
I finally am able to receive my iMessages on my Amazfit GTR4. On the Notifications in iPhone, go to Messages, and make sure in the Lock Screen Appearance-->Show Previews-> When Unlocked. Mine had changed to Never, as soon as I changed that and synced the Zepp app, now my messages are going through to my watch! Just thought I'd share what worked for me.
Seems that the Zepp app version 7.2.1 has fixed the notifications on my watch. They took their time, I might say.
...aaand then I updated my phone to iOS 16.1.1 and the watch (Bip S Lite) stopped notifying again.
EDIT: My Amazfit Bip on the other hand seems to be notifying just fine. Think I'll be using that one for now.
It definitely seems like the Bluetooth on my Bip S Lite is broken somehow. It won't automatically reconnect after it's been out of range/disconnected. I have to manually open the app to connect it again. And still no notifications.
I've contacted both the seller of the watch and Amazfit. Let's see if they have anything to say about it. I'm using the old Bip for now.
Dusted off my old Bip S Lite and paired it to my phone (or rather reactivated it, since I never did unpair it). To my surprise, it updated its firmware (to 2.1.1.86). Will try it and see if the notification issue is gone.