Galaxy S9+ won't update even after flashing. - Samsung Galaxy S9+ Questions & Answers

I've got an AT&T Galaxy S9+. I didn't get any updates since July 2019. I was able to flash the October release with Odin a few days ago. However, I still get the "software is current" when I check for updates. I checked initially before anything else installed, so it's not like there was anything on my phone. I've cleared cache, factory reset, and still cannot pull the December OTA update. Any ideas or suggestions? As anyone who has dealt with AT&T, they are of no help at all.

Robjohn764 said:
I've got an AT&T Galaxy S9+. I didn't get any updates since July 2019. I was able to flash the October release with Odin a few days ago. However, I still get the "software is current" when I check for updates. I checked initially before anything else installed, so it's not like there was anything on my phone. I've cleared cache, factory reset, and still cannot pull the December OTA update. Any ideas or suggestions? As anyone who has dealt with AT&T, they are of no help at all.
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they literally are no help at all and their phones are the absolute worst when it comes to updates. Very common complaint about them. Most folks just manually flash the update while swearing at at&t

Related

[UK+US] Has Anyone NOT got the latest update (9.2.4.11)

I've got a US Prime and I live in the UK but I still haven't gotten the latest firmware update OTA. I can't check manually either as the check update button is greyed out. I got the first ICS update fine on release day (11th?) but I haven't gotten an update since. I want to be able to restore my root after updating which has ruled out doing it manually. It's annoying me more than it probably should to be honest .

10.2.4.18 update

My prime was sent in to be unbricked back in Nov or Dec. I got it back with 10.2.4.15 on it. I still have not been prompted for any firmware updates. I have tried searching several times manually and says no update available. Was not able to find any posts dealing with this update, and not being prompted for it.
dabbill said:
My prime was sent in to be unbricked back in Nov or Dec. I got it back with 10.2.4.15 on it. I still have not been prompted for any firmware updates. I have tried searching several times manually and says no update available. Was not able to find any posts dealing with this update, and not being prompted for it.
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There are many of us that have the same problem after RMA. My bet is that you will not be able to unlock your tablet either. See the thread about unlocking in the general forum.

[Q] 5.1.1 OTA for the LTE?

Has anyone received thus OTA yet? Google posted the images for 5.1.1 online 29 days ago, but I haven't received it yet.
Germany lte version using 5.1.1 since ca. 2 weeks or so
Translated with my own brain to English
I still have not received the Android 5.0.2 update to upgrade
I still have not received the Android 5.0.2 update to upgrade to Android 5.1.1
I have a Nexus 9 LTE that I purchased from Google. I have emailed many times. Disappointing.
stock not rooted lte nex 9 -- received the ota to 5.1.1 over two weeks ago i think - los angeles
swcampbell said:
I still have not received the Android 5.0.2 update to upgrade to Android 5.1.1
I have a Nexus 9 LTE that I purchased from Google. I have emailed many times. Disappointing.
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Where did you email? I called them and got double-talk. So, I'll email them. It probably takes X number of calls/emails from disappointed customers before they bother to look into it.
I never got 5.02. When I initially booted the device last December, it automatically OTA'd 5.01. I was hoping I'd get an OTA that would take from to 5.1.1 from 5.01.
DonDerham said:
Where did you email? I called them and got double-talk. So, I'll email them. It probably takes X number of calls/emails from disappointed customers before they bother to look into it.
I never got 5.02. When I initially booted the device last December, it automatically OTA'd 5.01. I was hoping I'd get an OTA that would take from to 5.1.1 from 5.01.
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Guys, this is XDA. It's pretty easy to update yourself with the factory image. No need for the ota. Just flash the bootloader, system and boot images. No lose of data either.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Guys, this is XDA. It's pretty easy to update yourself with the factory image. No need for the ota. Just flash the bootloader, system and boot images. No lose of data either.
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No loss of data assume the bootloader is already unlocked. In my case, it's still locked. Obviously, I can back up everything and flash, but part of the reason for buying a Nexus device includes prompt OTAs.
The device downloaded and installed 5.0.2 without a hitch. On reboot, it downloaded the 5.1.1 OTA, but errored on installation. I cleared the cache, rebooted and it repeated the process with the same error result. Nexus tech support, when they hear OTA, pretty much say "we know nothing."
So, I'll backup the device as best I can, do a factory reset and try the OTA again.
Now, I can unlock the device and ADB the images manually. Why not do so? You'd have to be married to understand. This is my wife's tablet. If I unlock the bootloader or root it or do anything other than "normal" Google stuff and anything ever goes amiss, my lovely wife will complain that my tinkering has caused her Candy Crush and Facebook to malfunction.

Question Update to November Update with ADB

I'm looking to update to the november update by using adb since my phone doesn't seem to be getting the update. It's an unlocked version from Google but I use it on Verizon. Do I need to download the verizon version of the update or just the generic?
download the google AND the verizon. Flash google, then verizon over it?
Krusej23 said:
I'm looking to update to the november update by using adb since my phone doesn't seem to be getting the update. It's an unlocked version from Google but I use it on Verizon. Do I need to download the verizon version of the update or just the generic?
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Verizon version. I just did it, for some reason it's not getting pushed out. Same situation as you, Google device VZW provider.
Pachacouti said:
download the google AND the verizon. Flash google, then verizon over it?
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There is no reason to do that.
Thanks, I just sideloaded the November update and it worked. It looks like it's a major issue for Verizon users and the Pixel 6 and some others at launch.
Krusej23 said:
Thanks, I just sideloaded the November update and it worked. It looks like it's a major issue for Verizon users and the Pixel 6 and some others at launch.
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Yeah I saw that on Reddit.. Easy enough to do the side load until they figure it out.
Problem after updating. So now after updating using the verizon version of the update, it's losing the connection to verizon data, calls and sms. Any ideas?
Hi all, I've got this same issue (unlocked P6 being used on VZW unable to get the Nov security update). Seems like the official guidance is to sideload the VZW version (SD1A.210817.036.A8) and then you'll be on the VZW update path. However, I'm getting an error when trying to sideload. On my phone, it says:
Code:
Finding update package ...
Opening update package ...
Verifying update package ...
E: Footer is wrong
Update package verification took 0.1s (result 1).
E: Signature verification failed
E: Error 21
I've verified that I'm using the correct file (oriole-sd1a.210817.036.a8-factory-65854912.zip) and verified the file with the SHA-256. Any suggestions for how I might fix this?
Krusej23 said:
Problem after updating. So now after updating using the verizon version of the update, it's losing the connection to verizon data, calls and sms. Any ideas?
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Mine did that only once. Rebooted and it's never happened again. Also by sideloading the VZW version we should then get the OTAs moving forward from what I understand.
meberko said:
Hi all, I've got this same issue (unlocked P6 being used on VZW unable to get the Nov security update). Seems like the official guidance is to sideload the VZW version (SD1A.210817.036.A8) and then you'll be on the VZW update path. However, I'm getting an error when trying to sideload. On my phone, it says:
Code:
Finding update package ...
Opening update package ...
Verifying update package ...
E: Footer is wrong
Update package verification took 0.1s (result 1).
E: Signature verification failed
E: Error 21
I've verified that I'm using the correct file (oriole-sd1a.210817.036.a8-factory-65854912.zip) and verified the file with the SHA-256. Any suggestions for how I might fix this?
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Are you sure it's the correct file? That looks like the full factory image and not the OTA.
Krusej23 said:
Problem after updating. So now after updating using the verizon version of the update, it's losing the connection to verizon data, calls and sms. Any ideas?
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So you lost network connectivity completely it seems. As per the previous poster reboot and it shouldn't happen again. Same thing happened here some days ago.
bobby janow said:
Are you sure it's the correct file? That looks like the full factory image and not the OTA.
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-_- I'm an idiot, can you tell it's been a while since I sideloaded an OTA?
Thanks for pointing that out. Sideloaded the OTA no problem.
robn30 said:
Mine did that only once. Rebooted and it's never happened again. Also by sideloading the VZW version we should then get the OTAs moving forward from what I understand.
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I rebooted multiple times, reseated the sim card and it was still doing it randomly. Took it to Verizon and they got me a new sim card. Seems to have fixed it now. Part of it was that it didn't look like it was fully activated either. I logged in MyVerizon and it still showed my 2XL as my phone instead of the 6.
Krusej23 said:
I rebooted multiple times, reseated the sim card and it was still doing it randomly. Took it to Verizon and they got me a new sim card. Seems to have fixed it now. Part of it was that it didn't look like it was fully activated either. I logged in MyVerizon and it still showed my 2XL as my phone instead of the 6.
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Glad it's fixed. Faulty SIM was gonna be my next option. I thought that's what mine was gonna be but luckily the reboot seems to have squared it away.
So is everyone on Verizon with an unlocked phone from Google using the Verizon version of the OTA? I've been on a locked 3XL for almost three years, so it's taking me a bit to get used to things again. I've got root working perfectly and am afraid I'm going to mess it up when I sideload the OTA.
deercreek said:
So is everyone on Verizon with an unlocked phone from Google using the Verizon version of the OTA? I've been on a locked 3XL for almost three years, so it's taking me a bit to get used to things again. I've got root working perfectly and am afraid I'm going to mess it up when I sideload the OTA.
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I used the Verizon version cause they are my carrier. I'm not rooted but I would imagine flashing the OTA via sideload would kill root. So would flashing the factory image via fastboot.

Question AT&T unlocked S22+ no updates

I didn't get any updates since April, i tried software updating using smartswitch but it doesn't show up there? Any ideas?

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