Hi Guys,
As the title is suggesting, my phone has been locked and the only way left to get in to the phone and access my data is using my google account credentials.
I was at a public place and needed to charge my phone so i turned off the data and wifi and set up a pin lock. So later when the phone was charged i tried to unlock it but i seemed to have forgotten the pin. while doing it multiple times i ran out of attempts to be able to unlock the phone using pin. So the only shot i was left with was using my google account info. when i try putting the google info, they show invalid even though i put the correct credentials.
And again my wifi and mobile data are off so even the android device manager doesnt seem to be a way to go.
I tried calling the LG customer service to see if they can help, i explained them the situation and told them i needed my data to stay but the only choice they offered me was a pin that would unlock the phone but also erase everything in it.
Also, I do not have my bootloader unlocked. or anything of that sort.
I will appreciate if anyone can help me getting back into the phone or even helps me to be able to recover the data that i have in the phone. Thank you.
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com
Hi, my girl's Samsung S6 Edge got stolen today, snatched from her hand. Easy victim.
I'm trying to review the aftermath and what I did and maybe get some feedback on this.
Tracking/Remote lock
1. https://findmymobile.samsung.com/ failed - always set a password you remember; I didn't. After 7 failed login attempts account gets locked and you must reset your password, but it seems you can still lock your phone even if password is reset.
Anyway phone lock says will trigger once the device connects to the network. Is this still true if the phone is wiped?
2. https://www.google.com/android/devicemanager failed too
Maybe both failed because thief turned phone off? I did not try calling the number.
Security
3. All passwords were reset immediately, and gmail sessions were deleted.
4. Phone was locked with a PIN though a pattern would have been preferred. I do not remember if I encrypted it, but I know you cannot use pattern after you encrypt. Maybe that's why it had a PIN.
Assuming it was NOT encrypted, can a new ROM be flashed to unlock the phone and access content on storage drive (USB Debug was off)? I cannot remember if this is the case, I only rooted once and it was long time ago.
5. After 30 minutes I called the service provider and blocked the SIM card. She also offered to blacklist the IMEI number so I agreed. She even said that once you blacklist the IMEI, phone gets locked so thief cannot access it anymore - but this is bull****, it just won't be able to register to the network; it does not act as a remote lock lol. And IMEI can be easily overwritten once phone is rooted, so kind of an useless feature.
6. Reported to police but they don't care anyway, it's a petty crime. And chances of recovery are very little.
a) Would it be worthwile for the thief(s) to replace the front/back cover of the S6 Edge to a different color so they can easily sell it online locally afterwards? It seems to me the front cover is attached to the display, and to change that is quite expensive. Thoughts?
b) What happens with stolen phones anyway? Do they just root them and replace IMEI? I saw on a tv show that some will even replace the IMEI sticker on them.
thoughts:
- activate remote controls and TEST them
- install some app that takes snapshot of front camera when PIN is entered incorrectly
- encrypt phone, don't use dumb PIN
- set lock timeout to something short
- back up often
- engrave phone with custom message? (viable if you don't change often)
- have an action plan in case this happens
First two probably useless if thief switches phone off and reflashes it.
I probably need to restate my questions in a shorter format:
1. I had my phone registered with https://findmymobile.samsung.com. Will it still work if the phone is wiped?
2. Can content on the phone be accessed if phone was unencrypted and only had a PIN lock?
3. Is it easy to replace front/back case and bezel to give the phone a new 'look'?
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
it can be flashed but the persob fill be stuck in bootloop and if the booted up ge will be stuck in frp lock by google he cant go past setup
w00tz said:
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
Click to expand...
Click to collapse
If the guy who stole your phone flash another Rom and if not wipe the data then your photos etc will remain in your phone.. so if he wipe the data your file won't remain.. but the best option for him it's to wipe the data so this is good for you because he can't see your data.. make sure on your next phone to put pattern or a good code.. maybe you had put I didn't read all your posts.. that's all I know dude
Hi guys, friends phone (Huawei Y6) was stolen, but they found the guys about 30mins later and he got the phone back.
The Google account activity website even said the accounts password was changed, I wonder how. The phone
was locked with a non-common pattern.
Anyway, he tried to login with his Google-account-credentials and got an error. Then we did reset the account-password
by using the non-google recovery-mail since calling the phone or SMS doesn't work without unlocking. But the
phone still declines a login with these credentials and says we should use an account that was used on this phone already.
Last thing we tried was to again factory-reset the phone, ofcourse didn't help either.
So, any way to overcome that security-feature?
I'm posting this in a bunch of different places just in case someone has an answer for me:
I'm so frustrated. I set some stupid new pattern passcode on my phone (Samsung Galaxy S7) yesterday because I wanted to try it out and see how it worked. It was a method where you swipe on the screen in a series of directions to unlock it. Now I've either forgotten it or it's not working and I only have two attempts left before my phone automatically erases all data on itself. I cannot do a factory reset and lose all of my data, that's just not an option for me. I've tried unlocking it with "Ok Google" which I do have enabled on my phone, but it didn't work. I've tried going to device manager in my google account and locking the phone but it won't override the password I already have on my phone so that doesn't work. Apparently my device wasn't registered in my Samsung account so Samsung can't remotely unlock my device. Verizon (my service provider) won't help me. The link that people online say should appear after too many attempts that lets me sign into my phone using the Google Account that it's linked to won't appear. The information that I've found online about how to "hack" my phone doesn't make any sense to me and requires me to download or already have installed all sorts of suspicious looking files/programs that I'm not willing to install onto neither my phone nor my computer. I'm just at a loss and really frustrated. What could be wrong? How do I fix this? Who can help me?
Check this , maybe it will works for you .
https://www.youtube.com/watch?v=muAOM47VPOQ
You might be out of luck. You won't lose any files just apps and settings if you factory reset.
This is why no one uses pattern unlock any more. Too many things that can go wrong.