RCS on new RAZR says "device not supported" - Motorola Razr (2019) Questions & Answers

Hey guys I just got my new Moto Razr foldable, and activated it with GoogleFi(e-sim), and when I click chat features on the Messages app it says "device not supported". I tried the old trick of changing the "flags" but when I click the flags setting it just takes me back to my Messages list, and not the flag settings. Any help would be greatly appreciated!

Wait you got your phone? Where did you order from? How did you get the SIM unlocked in order to activate on Fi? I don't know about your particular RCS issue, have had it working on my PIxels without any flags needed for over a month now, but are all your apps updated? I wouldn't be surprised if it ships with an old version of Android messages since it comes with Android 9...

I preordered it from Verizon and it arrived yesterday.
A quick update, this phone is e-sim only so I was able to connect to GoogleFi during the setup process. I realized though that it would not let me make outbound calls, so I switched the service to Verizon(via the setup menu, no sims). Chat features briefly kicked on for about and hour and then went back to "Chat features not supported for this device". All apps are updated, so I think Verizon may be blocking it somehow.

This fixed it for me.
Turn on Airplane mode.
Open the Settings app.
Tap Apps & notifications. If you don't see all your apps, first tap See all apps or App info.
At the top right, tap More More and then Show system.
Tap Carrier Services.
Tap Force stop and then Ok.
Tap Storage and then Clear data.
Go back to the "App info" screen.
Tap Messages.
Tap Force stop and then Ok.
Tap Storage and then Clear data.
Turn off Airplane mode.
Still took a few hours to active but I have RCS on my Razr now.
https://support.google.com/messages/thread/8641879?hl=en

Related

[Q] SMS pop up notifications on lockscreen

Hey guys, I just got my SG2, coming from an iPhone 3GS. Not my first experience with Android, but it is my first Android phone. Because I do enjoy the iOS pop up notification system, I've installed SMS Popup from the market. Seems to work pretty well, except I cannot get it to pop up a notification for my SMS messages without unlocking the phone. I need to use a password for my phone per my company's security settings, and so the pop up notification won't show until I enter my password.
Is there a way for the pop up to show before I unlock the phone? I thought I set it up that way, but it's not working for me.
Thanks for any help!
EDIT: Found the fix by enabling the "show over lock screen fix" option under Popup settings.
did you try Handcent SMS?
this application has got "enable, disable popup over the lock screen" option.
Yes, I did. No luck there, unless I'm doing something wrong.
I saw another option for a "fix" for newer devices in Handcent, and that seemed to work. Looks like I found my own answer!

Sprint WiFi Calling / Google Voice

I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
this is just a copy/paste from another thread I posted in, this fixed my WiFi Calling issues
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
- Forgot WiFi network I was trying to connect to
- Log onto my Sprint account and remove WiFi calling from my plan (click "Change my Services" from the drop down menu associated with the G3 then select the "remove" text next to VWDOM0 - Domestic Voice Over Wi-Fi Unlimited)
- Wait a few minutes and keep an eye on your phone; you'll receive a pop up saying "Changes Saved" or "Profile Updated". Something like that
- After I got the pop-up I entered ##SCRTN# in the dialer (phone will reboot and update profile)<----- (I have seen where ##UPDATE# works as well so maybe try both)
-Once my phone booted up and settled in I entered the WiFi Calling menu through the dialer app; I signed into my home network and went through the activation process to add WiFi calling to my phone
It worked for me after that. However it recently stopped working for me (last night) and all I had to do was enter ##UPDATE# to fix it
fergie716 said:
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
Click to expand...
Click to collapse
Super cool thanks for showing me this.
On a side note, Google Voice is making me rage. Google Voice provisions your carrier to accept Voice Over IP (VoIP), and whenever it tried provisioning it always said "network error". I uninstalled it, logged into my Voice account and disabled it from my Sprint phone, but it's got like a zombie network process still trying to provision it. Once every hour or so a message pops up that says "network error" and it wakes the phone and it won't go back to sleep unless you press "cancel" on the error message. Pretty enraging. Rebooting the phone doesn't make it go away either.
Oh well, I might be RTN resetting my phone in the near future.
EDIT:
Here's a screenshot of the network error. Is there any way I can figure out what process is displaying this error?http://i.imgur.com/99idKL1.png
I was able to fix my "Network Error" dialog box waking up my phone with an RTN reset.
Although I tried all of "fergie716" steps to get WiFi Calling working multiple times, and it still doesn't work. Sigh....
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
ruff97 said:
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
Click to expand...
Click to collapse
Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
engine95 said:
Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
Click to expand...
Click to collapse
just check and i do not i have LG boot up screen. thank you
ruff97 said:
just check and i do not i have LG boot up screen. thank you
Click to expand...
Click to collapse
Also in that same thread I linked, you'll find out how to get your MSL. I think its in post #3.
comzee said:
I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
Click to expand...
Click to collapse
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
robber said:
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
Click to expand...
Click to collapse
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
comzee said:
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
Click to expand...
Click to collapse
I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
dakoellis said:
I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
Click to expand...
Click to collapse
What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
robber said:
What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
Click to expand...
Click to collapse
No, it just says "network connection error please try again" in the notifications bar. But it never connects to work.

***RESOLVED*** Please Help: Not receiving voicemail notifications

A few days ago I noticed that my voicemail notification in the notification bar was still displayed even though I did not have any new voicemails.
I googled and found a few suggestions on how to clear the notification. One was to go into app manager and uncheck the show notification box in the phone app. I did that but still had the notification showing. The next was to use the clear cache and clear data buttons in the phone app, both of which I did. That did clear the notification, but now I do not get any voicemail notifications .
I tried to go back into the phone ap and recheck the notification box, but it is now greyed out and I can not.
I next tried using the reset phone option in backup and reset, but I still have the same issue.
I have the phone rooted and S Off using sunshine and have TWRP installed. I do not have a custom ROM installed.
Can anyone verify that they have the ability to check/uncheck the notification box in their phone app, I might be imagining that I was able to do that part. If I should have the ability to use that box, can anyone help me out in getting the option back?
*****Update*****
It seems all of my problem was not phone related, but Verizon related. Somehow, they had my account partially subscribed to visual voicemail. I had them put me back on the regular plain voicemail and I am getting the notifications again now, so problem solved.

[Help] [Information] [Issues] LG Stylo 4 (LML713DL)

Hello,
I have a LG Stylo 4 (LML713DL), Android 8.1 stock, Straight Talk
been working fine since Nov. 2018 when I purchased, no issue. Time to refill service in Feb., it took four hours to get service back.
Now its's stuck on 3G. It will sometimes go crazy 1x, 3G, 4G, none, roaming (not in that order it's random).
No calls are made the first try, have to redial after immediate drop of connection error.
I don't receive calls, I get voice mail notifications.
Texting is always with a indicator that no sms service.
Called Straight Talk and Version. Took sim out, reboot, factory reset, network reset: x1000 times. Tried a new apn.
No dial codes work besides *#546368#*713#, tried all the towers, etc. Only one with auto prl works. Tried all the modem options under field test. Nothing besides the issues still at hand or no service.
Both carriers have said after two weeks of calling them, nothing on their end and not being throttled.
I can't cast, mirror, screenshare, (the Internet says my model number can) but no native options to turn it on. Used shortcuts to get to these said native options. My device says connected to the tv, but my tv says "F*ck Off, with that sh.!t". I can't figure it out??
I can't get Qslide to work, naturally it's in my setting under > home button options. But nothing on the notifications bar like it says it should. I launch a "q-app" it opens and closes. Besides calc.
Thanks to anyone that read this and is interested in helping me solve this..
At the moment I am lost. I am pretty mid level tech handy.
deleted
**More info
Screenshots of signal info
1 - 2 - 3
Screenshot of Qslide
1
Casting
I read your build.prop needs this:
ro.hdmi.enable=true
ro.hdmi.mirror.enable=true
persist.debug.wfd.enable=1
So I think I am screwed there. I don't have those lines in mine
same phone mine works fine .....
Casting
I read your build.prop needs this:
ro.hdmi.enable=true
ro.hdmi.mirror.enable=true
persist.debug.wfd.enable=1
So I think I am screwed there. I don't have those lines in mine[/QUOTE]
zombie8u2 said:
hello,
i have a lg stylo 4 (lml713dl), android 8.1 stock, straight talk
been working fine since nov. 2018 when i purchased, no issue. Time to refill service in feb., it took four hours to get service back.
Now its's stuck on 3g. It will sometimes go crazy 1x, 3g, 4g, none, roaming (not in that order it's random).
No calls are made the first try, have to redial after immediate drop of connection error.
I don't receive calls, i get voice mail notifications.
Texting is always with a indicator that no sms service.
Called straight talk and version. Took sim out, reboot, factory reset, network reset: X1000 times. Tried a new apn.
No dial codes work besides *#546368#*713#, tried all the towers, etc. Only one with auto prl works. Tried all the modem options under field test. Nothing besides the issues still at hand or no service.
Both carriers have said after two weeks of calling them, nothing on their end and not being throttled.
I can't cast, mirror, screenshare, (the internet says my model number can) but no native options to turn it on. Used shortcuts to get to these said native options. My device says connected to the tv, but my tv says "f*ck off, with that sh.!t". I can't figure it out??
I can't get qslide to work, naturally it's in my setting under > home button options. But nothing on the notifications bar like it says it should. I launch a "q-app" it opens and closes. Besides calc.
Thanks to anyone that read this and is interested in helping me solve this..
At the moment i am lost. I am pretty mid level tech handy.
Click to expand...
Click to collapse
277634#*# hidden menu
---------- Post added at 12:59 AM ---------- Previous post was at 12:55 AM ----------
Have any of you folks been able to get laf, fastboot, or edl to work on this phone?

Question Delayed texts received Version C

Anyone else experiencing this?
Had the phone about 5 weeks. Reside in Canada, its a Version C unit.
Experiencing delayed receipt of texts in group chats and single texts. Using android messenger after a full reset w Textra as previous messaging app. Settings left stock, initially after reset worked fine and boom all of a sudden receiving mms and texts as old as 4 days ago in group chats. Getting to point that considering ditching device. Spoke w carrier they show no issue on their end. Issue seems to be xross plaatform w iphone users. I dont want an S22 and only option is a Pixel 7. I bought ZF9 for size, everything else i like but this is too much
Are you using RCS?
craznazn said:
Are you using RCS?
Click to expand...
Click to collapse
NO as I far as I can tell I am not as I am outside US, being in Canada on Virgin/Bell network. Is there a way I can look or turn off this feature as I am using the default android messenging app
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
RoccoN4 said:
I'm in Toronto on bell and have the ZF9.
All text are working fine.
To check RCS, open the message app, go to settings, chat features. Should show connected or maybe trying to connect.
Try deleting data/cache for both the message app and carrier services. Then re enable RCS.
Click to expand...
Click to collapse
Thanks going to try this as I did find settings and turned of RCS features. I have RCS chat features turned off currently. I have deleted data/cache now for both messaging app and carrier services, will pull sim and turn off device , reinsert sim and restart. Wondering if I should re-enable RCS chat features or run without first to see if issue continues before re-enabling
Update: even following the above and having RCS disabled since restart, reinsert of sim and clearing of data/cache on carrier services and google messenging app w/o messenging app connected to my google account I am receiving delayed texts in a group chat from iphone sender. I am beginning to wonder if clearing cash on their end may resolve. My Virgin carrier says everything seems fine on their end even though they don't support this device. I guess I may have to wait a period of time to see if this resolves as I am unsure what I can do that is left. I have already factory reset the device as well. Any additional comments are welcomed

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