Hi everyone,
The touchscreen of my Stratos 3 has stopped working... The buttons do still work and I was able to reboot using the buttons but still no touch. Is there any way to factory reset without touchscreen?
Thanks
kulaki0 said:
Hi everyone,
The touchscreen of my Stratos 3 has stopped working... The buttons do still work and I was able to reboot using the buttons but still no touch. Is there any way to factory reset without touchscreen?
Thanks
Click to expand...
Click to collapse
Install adb/fastboot drivers and use:
Code:
adb reboot wipe
After is done, just turn on the watch and pair with Amazfit app.
Saratoga79 said:
Install adb/fastboot drivers and use:
Code:
adb reboot wipe
After is done, just turn on the watch and pair with Amazfit app.
Click to expand...
Click to collapse
Thanks, I am going to return it. Amazon costumer service offered a full refund even if the return window had closed.
Same issue with my stratos 3
I have the same issue with my stratos3. I rebooted and factory reset using the physical buttons, however it didn't help. Is the adb command doing something different than the factory reset on the menu?
I notice that touchscreen is working in ULTRA mode but not working when I swap to SMART mode.
I does the same. How did you get to do the factory reset without touch?
Click on the scroll up button, then on the top button. Scroll down until "device", top button again and scroll down until you see factory reset.
youtu.be/UHeYx3cv_6E
I hope it helps, on my case touchscreen still not working on SMART mode but works fine on ULTRA mode.
Wahezu said:
I have the same issue with my stratos3. I rebooted and factory reset using the physical buttons, however it didn't help. Is the adb command doing something different than the factory reset on the menu?
I notice that touchscreen is working in ULTRA mode but not working when I swap to SMART mode.
Click to expand...
Click to collapse
This happens to me since last update.
An workaround is to do a single reboot in smart mode and the touchscreen works again.
It happens every time I switch from ultra to smart.
Rebooting or factory reset don't help in my case. How can you switch back to ultra mode when the touch is not working? I have actually never used the ultra mode so I don't think it is what triggered it
Nevermind, I found how to enable ultra mode with the buttons. Indeed the touch screen woks but not at all on smart mode.
This is a terrible sw bug
Same here. No difference with reboot or factory reset. Touchscreen only works in ultra mode.
Hopefully they will fix it in the next software release if we manage to report it to them. I tried contacting Amazfit without luck.
kulaki0 said:
Rebooting or factory reset don't help in my case. How can you switch back to ultra mode when the touch is not working? I have actually never used the ultra mode so I don't think it is what triggered it
Click to expand...
Click to collapse
You can do it with the physical buttons.
In the watchface: press up to settings, then select. Scroll down pressing down until device menu.
Using this, try a single reboot in device menu. It solves in my case.
Hi,
I am another affected of the touchscreen issue. It started yesterday, I believe, but I am not entirely sure as I tend to use the physical buttons a lot. My phone updated to Android 10 (coming from Android 9) just yesterday, so I am not sure if this has any effect on this issue.
Since last time I remember the touchscreen working, these are the things I did/happened:
1. I ran out of battery
2. Next morning I charged it to 100%
3. I used the watch for the whole day
4. Next day my phone updated to Android 10 (Miui 11)
5. That same evening I realised the touchscreen was not working.
I have soft reset the watch without luck, I'll try with a factory reset to see if it works.
Have you tried in Ultra mode?
I reported it to Amazfit and they are looking at it. I hope they find the root cause soon. It is annoying as I bought that watch because of the storage for music but I cannot play music without the touchscreen working and music is not available in Smart mode.
Wahezu said:
Have you tried in Ultra mode?
I reported it to Amazfit and they are looking at it. I hope they find the root cause soon. It is annoying as I bought that watch because of the storage for music but I cannot play music without the touchscreen working and music is not available in Smart mode.
Click to expand...
Click to collapse
You can play music, put music as a widget so you can use physical buttons to play. In my case, I use the buttons on my Bluetooth headset to rise volume and change tracks.
BTW: how did you reach Amazfit?
I think the issue is the same for all, no touch screen in Smart Mode, but working as usual in Ultra Mode...
Btw, how did your problem started? I believe is because I ran out of battery in Ultra Mode, and then I charged the smartwatch and entered Smart Mode automatically. Maybe Ultra Mode turns off when no battery whithout properly save file corruption or something...
Or, it has something to do with Android 10?
lindomaroliveira said:
You can play music, put music as a widget so you can use physical buttons to play. In my case, I use the buttons on my Bluetooth headset to rise volume and change tracks.
BTW: how did you reach Amazfit?
Click to expand...
Click to collapse
I Contacted them via the feedback feature from the App. They replied asking for the same from the watch. I haven't heard back from them since then. Hopefully they have found they issue and they release a fix with the next firmware update. Otherwise it will be my last Amazfit/Xiaomi Device. I am so fed up with so many software issues on their devices.
bigata said:
I think the issue is the same for all, no touch screen in Smart Mode, but working as usual in Ultra Mode...
Btw, how did your problem started? I believe is because I ran out of battery in Ultra Mode, and then I charged the smartwatch and entered Smart Mode automatically. Maybe Ultra Mode turns off when no battery whithout properly save file corruption or something...
Or, it has something to do with Android 10?
Click to expand...
Click to collapse
I don't have Android 10 yet and never used Ultra mode before. And suddenly I got the touch issue
Here is the replied from Amazfit support:
###############################
The tech team just replied that this issue cannot be solved online.
Could you please kindly contact the seller to see if you can return the watch for repairing or replacement according to their warranty policy.
###############################
I have had one redmi note 3 pro , one mi5 ,one Amazfit pace and now the stratos 3. Which is going to be the last Xiaomi device I ever buy. Apart from the pace the rest of devices had hardware defects or software bugs. Xiaomi never again.
Wahezu said:
Here is the replied from Amazfit support:
###############################
The tech team just replied that this issue cannot be solved online.
Could you please kindly contact the seller to see if you can return the watch for repairing or replacement according to their warranty policy.
###############################
I have had one redmi note 3 pro , one mi5 ,one Amazfit pace and now the stratos 3. Which is going to be the last Xiaomi device I ever buy. Apart from the pace the rest of devices had hardware defects or software bugs. Xiaomi never again.
Click to expand...
Click to collapse
So, not a software issue... I hope I can return it and not only get a replacement... I rather look for a different smartwatch, better finished than this.
The touchscreen works on ultra mode so this is deferentially a software bug. That a front line costumer support sugest to return it doesn't make it a hw issue. Said that I have returned mine because it was still possible and I don't know when they will fix it.
No issue yet on the replacement unit
Related
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
SOLVED:
It's a hardware issue. If you have this problem, ask Sony for a screen replacement.
Sony replaced a new Z2 for me, now I got no more touch issues.
Manufacturing Date:
My previous Z2: 14W20 (with bug), @gamer649 with 14W28 has bug too
My new Z2: 14W33 (without bug)
However, @mariosraptor with earlier batch 14W17 reported no bug.
Click to expand...
Click to collapse
Firmware: Xperia Z2 running 17.1.1.A.0.402 and latest 17.1.2.A.314 firmware (previous firmware I'm not sure)
Bug: Glove mode randomly turns on, but in display setting it shows off.
Details:
This happens all the time. Screen sensitivity increases as if glove mode was turned on. But glove mode is actually showed as off in display settings.
Findings: After several days of testing. I found some interesting things that may be helpful:
- 100% bug appears upon launching a game call tower of saviors (by madhead)
- 50% bug appears upon launching keyboard in messaging apps (wechat, whatsapp, fb messenger)
- 50% bug appears after redirecting to messaging apps from notifications drop-down.
- Sometimes it got resolved by pressing the app drawer icon from home screen.
- Not caused by root because bug appears after reflashing firmware.
Temporary workaround: Turn the display off and on. Usually last no more than 1 minute before this bug reappears.
Failed solutions:
Not working steps:
1. Turn glove mode on and off.
2. Turn off tap to wake up.
3. Reduce and increase screen time out.
4. Apply and remove screen protector and tempered glass.
5. Turn x-reality on and off.
6. Turn auto-rotation on and off.
7. Turn smart backlight control on and off.
I also tried all these:
1. Use PC companion to do a phone repair. (bug remains)
2. Using the phone, I did factory reset + erase internal storage (bug remains)
3. Using the phone, I did a factory reset (bug remains)
If you need any info from me I'm happy to provide. This bug is really annoying, it causes unwanted touches and keyboard typos.
zhuhang said:
Firmware: Xperia Z2 running 17.1.1.A.0.402 and latest 17.1.2.A.314 firmware (previous firmware I'm not sure)
Bug: Glove mode randomly turns on, but in display setting it shows off.
Details:
This happens all the time. Screen sensitivity increases as if glove mode was turned on. But glove mode is actually showed as off in display settings.
Findings: After several days of testing. I found some interesting things that may be helpful:
- 100% bug appears upon launching a game call tower of saviors (by madhead)
- 50% bug appears upon launching keyboard in messaging apps (wechat, whatsapp, fb messenger)
- 50% bug appears after redirecting to messaging apps from notifications drop-down.
- Sometimes it got resolved by pressing the app drawer icon from home screen.
- Not caused by root because bug appears after reflashing firmware.
Temporary workaround: Turn the display off and on. Usually last no more than 1 minute before this bug reappears.
Failed solutions:
Not working steps:
1. Turn glove mode on and off.
2. Turn off tap to wake up.
3. Reduce and increase screen time out.
4. Apply and remove screen protector and tempered glass.
5. Turn x-reality on and off.
6. Turn auto-rotation on and off.
7. Turn smart backlight control on and off.
I also tried all these:
1. Use PC companion to do a phone repair. (bug remains)
2. Using the phone, I did factory reset + erase internal storage (bug remains)
3. Using the phone, I did a factory reset (bug remains)
If you need any info from me I'm happy to provide. This bug is really annoying, it causes unwanted touches and keyboard typos.
Click to expand...
Click to collapse
- i had ghost touch issues most on 402 firmware most
-tried 55 which i had this prob, 69, 438 and 402 i had
-CM11 didnt seem to have this issue
try flashing CM11 or something non stock based, if it still happens then we can conform its a Stock Rom issue
(i dont have a Z2 atm so cant test for you)
Envious_Data said:
- i had ghost touch issues most on 402 firmware most
-tried 55 which i had this prob, 69, 438 and 402 i had
-CM11 didnt seem to have this issue
try flashing CM11 or something non stock based, if it still happens then we can conform its a Stock Rom issue
(i dont have a Z2 atm so cant test for you)
Click to expand...
Click to collapse
I will only go as far as root. To flash CM11 i need unlock BL right.
I got an idea to disable glove mode and see if it helps.
zhuhang said:
I will only go as far as root. To flash CM11 i need unlock BL right.
I got an idea to disable glove mode and see if it helps.
Click to expand...
Click to collapse
yes you need unlocked bootloader
i think ill test this my self when i get my Z2 back, ill be trying alot of things, aka disabling glove mode from the kernel n stuff
my freind had the same issue ans she came up with this info below, she didnt test any other but these Roms below
CM11-
no ghost touches
FXP-
uncommon
438-
allways
402-
always
69-
uncommon
55
uncommon
The new 4.4.4 firmware still has this bug! Looks like we need to bring this up to Sony's notice.
I am facing this problem, too.
Got this problem shortly after i bought my Z2 from time to time, mostly while playing Ingress. Than I dropped my phone and had to replace my screen (cracked). The replacement display went totally mad after a few days, I had ghost touches everytime even while the device was lying untouched on the table, the device was practically unuseable. (See video HERE). The repair shop replaced the display again, and it went back to "normal" with ghost touches as described in the first post.
Here's another thread about this issue.
AlanDS said:
The new 4.4.4 firmware still has this bug! Looks like we need to bring this up to Sony's notice.
Click to expand...
Click to collapse
Furchendackel said:
I am facing this problem, too.
Got this problem shortly after i bought my Z2 from time to time, mostly while playing Ingress. Than I dropped my phone and had to replace my screen (cracked). The replacement display went totally mad after a few days, I had ghost touches everytime even while the device was lying untouched on the table, the device was practically unuseable. (See video HERE). The repair shop replaced the display again, and it went back to "normal" with ghost touches as described in the first post.
Here's another thread about this issue.
Click to expand...
Click to collapse
Yup, after update the bug still there. Now I reverted back to 4.4.2 (at least root is possible)
I wonder if this is a bug of Sony or bug of game. But since many are facing it too, I think it is Sony.
In my Z2, I can recreate this bug by running a game call Tower of Saviors.
Immediately after opening this app, the bug will be there.
But after some time being outside the game (display remains ON) the bug went off but easily recreated.
This problem causes me to type wrongly almost all the time.
zhuhang said:
Yup, after update the bug still there. Now I reverted back to 4.4.2 (at least root is possible)
I wonder if this is a bug of Sony or bug of game. But since many are facing it too, I think it is Sony.
In my Z2, I can recreate this bug by running a game call Tower of Saviors.
Immediately after opening this app, the bug will be there.
But after some time being outside the game (display remains ON) the bug went off but easily recreated.
This problem causes me to type wrongly almost all the time.
Click to expand...
Click to collapse
Some devices have more sensitive touchscreens which cause ghost touches, its a manufacturing defect
I found mine does this after being staticly charged by something, clothing or anything else that would cause static, i just touch my phone on a live and it just removes of that odd buzzy feel and also my ghost touches ???
As for 4.4.4, its not rootable but pre-rootable or even rootable via flashing if you know how
Envious_Data said:
Some devices have more sensitive touchscreens which cause ghost touches, its a manufacturing defect
I found mine does this after being staticly charged by something, clothing or anything else that would cause static, i just touch my phone on a live and it just removes of that odd buzzy feel and also my ghost touches ???
As for 4.4.4, its not rootable but pre-rootable or even rootable via flashing if you know how
Click to expand...
Click to collapse
You have no idea regarding the problem we are talking right now.
It's not sensitivity issue, its not a touch issue after all, its glove mode being activated somehow all the time.
zhuhang said:
You have no idea regarding the problem we are talking right now.
It's not sensitivity issue, its not a touch issue after all, its glove mode being activated somehow all the time.
Click to expand...
Click to collapse
even if turned off?
i had a simular issue but since i went and Reset my phone via flashtool i havent had it. it only happpend on 402 firmware
Does it show where it is touching? Because glove mode shows with a dot. If doesn't than it is ghost touch. If it does then yes glove mode automatically gets enabled.
Envious_Data said:
even if turned off?
i had a simular issue but since i went and Reset my phone via flashtool i havent had it. it only happpend on 402 firmware
Click to expand...
Click to collapse
Glove mode is turned off.
mariosraptor said:
Does it show where it is touching? Because glove mode shows with a dot. If doesn't than it is ghost touch. If it does then yes glove mode automatically gets enabled.
Click to expand...
Click to collapse
It doesn't show the dot but I can tell its glove mode, the sensitivity is same as if glove mode is turned on.
I think that dot will only appear if you turn the glove mode ON in settings.
For this problem, I suspect the device is using glove mode sensitivity values instead of normal sensitivity.
I guess there's a touch profile for glove mode in the system, and some apps somehow tricked the system to use that.
Therefore, there's no dots/rings when we hover our fingers.
I got one game (Tower of Saviors) which 100% triggers this situation.
Mind trying on your devices?
I will try it lAter on.
I can recreate this bug most of the time by opening Facebook app or opening keyboard to type on whatsapp message box..
As said earlier, Glove mode is off.. But still the touch has been registered just like we are on glove mode by hovering the fingertip just above the screen... It doesn't shows the boxes when we touch.
I tried to bring this to Sony's notice by posting on their support forum. But nobody supported it or acknowledged it.. So obviously they have ignored. I request all of you who are having this problem to post on Sony's support forum so that we can bring it to their notice. Or else this will never be fixed.
AlanDS said:
I can recreate this bug most of the time by opening Facebook app or opening keyboard to type on whatsapp message box..
As said earlier, Glove mode is off.. But still the touch has been registered just like we are on glove mode by hovering the fingertip just above the screen... It doesn't shows the boxes when we touch.
I tried to bring this to Sony's notice by posting on their support forum. But nobody supported it or acknowledged it.. So obviously they have ignored. I request all of you who are having this problem to post on Sony's support forum so that we can bring it to their notice. Or else this will never be fixed.
Click to expand...
Click to collapse
I posted this issue long time ago, no help too.
I even emailed Sony about this but they say it should not be happening on fully working Z2, and ask me to go to repair centre.
LMAO, what can repair centre do? Deploy an software update on the spot? Idiots.
Anyway, I don't expect 5.0 update to fix it too. Unless someone can get their attention.
I'm wondering why many users don't have this problem. My unit is one of the 1st batches.
Mine is from 14W20... Looks like only few handsets are having this hypersensitive problem(Or people are not noticing it).
Anyways, one of my friend will be buying a new Z2 in coming days. I will check in his device.
I downloaded the game and it worked fine for as long as I played it. I even made a screen record to see while I changed to glove mode. Uploading it to YouTube. Will share link.
Screen record: http://youtu.be/Z0YhsIMaqvE
mariosraptor said:
I downloaded the game and it worked fine for as long as I played it. I even made a screen record to see while I changed to glove mode. Uploading it to YouTube. Will share link.
Screen record: http://youtu.be/Z0YhsIMaqvE
Click to expand...
Click to collapse
Which game, why do you have to change to glove mode?
I just changed to show that glove mode gets enabled only when I want to
mariosraptor said:
I just changed to show that glove mode gets enabled only when I want to
Click to expand...
Click to collapse
Are you trying to prove that the bug doesnt exist?
Hello Everyone. I have my new Samsung S6 Edge about 3 weeks now. It worked flawlessly the first week and a half but lately I've been getting an intermittent problem with the sensitivity of the touchscreen and it is very annoying. I have to swipe, touch a letter (if texting), or touch an icon, multiple times before it will execute the touch. Sometimes it seems as if it is in slow motion where the execution responds 4 to 5 seconds after the touch. There has not been any new software added and I always close out of any running programs.
I have tried all of the following to which none had any effect:
a) Restarting the phone by using the on/off key dialog box
b) Shutting it down for a couple of minutes and starting it again
c) Using Samsung's method to restart the phone by holding the on/off key and down volume key simultaneously
After a day and a half of frustration I was ready to take it back to my mobile supplier when it all of a sudden starting working properly after checking to see if my phone volume was at the maximum volume by hitting the up volume button. It worked well for about 3 days and then started to do the same thing. So again, I played with the volume down and up buttons until the touchscreen sensitivity worked.
I'm currently having the same issue again which prompted me to post this message. Playing with the up and down volume keys seem to help it at a ratio of about 7 out of 10 times. I've searched the web but haven't found anyone else with the same issues. A look at the Applications Manager under Running apps, System is taking up 1.1 GB, Apps taking up 530 Mb, leaving 0.99 GB of free memory.
Any suggestions? Maybe I should be taking it back for a hardware replacement?
Thanks for listening.
OK, so now I've come to the conclusion that hitting the volume up key was just a fluke although It seemed to help sometimes. S6 touchscreen returned to normal again yesterday afternoon. It just comes and goes which makes it rather difficult to show a mobile technician. I'll have to wait until it malfunctions again before taking it in to a Samsung Repair shop.
Me too....
I have subscribed to this thread, in hopes of finding some clues, because I too, have noticed the same exact behavior that OP described and was searching for a remedy/explanation. Also, had the volume up and seemed to somewhat fix it, but like OP said it is sporadic. I, by accident in trying to clear the cache, completely blew away my phone and had to rebuild my phone as I had before and even after a complete reset, I still have the same behavior.
Hi Chris, I stumbled across another interesting behaviour. While the phone is acting up, if you press and hold the UP Volume key (keeping it depressed) you will be able to scroll and press icons as normal. As soon as you let go of the volume key, the issue continues.
This is a link to a video I uploaded today to You Tube that shows exactly the issue I am having.
w w w .youtube.com/watch?v=vkfaxILs4VQ&feature=youtu.be
Just saw your vid, looks like yours is more pronounced than mine (non-Edge btw) and happens once in a while and then it goes away - I am hoping it isn't progressive. I can't seem to identify what triggers the sluggish behavior. I typically clear all apps from the recent apps as a matter of my normal operation in all my previous smartphones. When I notice it the most is when pulling down the notification center and either nothing happens or I have to pull down the shade all the way down for it to stick, otherwise it slides back up.
disable briefing app
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
DreamMaker888 said:
Thanks Alex, I tried your suggestion and disabled Briefing, cleared the cache & data, then restarted the phone. It did not fix the problem.
Click to expand...
Click to collapse
for me it's much better..still think it's also the memory problem..as around a half day all is fine..than the lag starts..
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
DreamMaker888 said:
Took the phone to a Samsung Repair Shop today. Turns out the LCD display was malfunctioning. It took them 1.5 hours to repair and replace under warranty. Hopefully I won't have anymore issues with it
Click to expand...
Click to collapse
Wait what? They told you the LCD screen is broken....?
Alex-V said:
disable briefing app
Click to expand...
Click to collapse
Briefing app? Can you provide more details please?
I'm having the same issue
To send a text I have to hit almost all the buttons 3 times! This just started. I may have to root this phone now. This pisses me of
He hair s trying appear.. This is what it looks like trying to use my phone now. I originally wrote "the issue is getting worse" but the lag is unbearable now
delete
delete
Alex-V said:
delete
Click to expand...
Click to collapse
lol....my Rom will come. massive. later..must sent phone into warranty repair..touchscreen digitizer is not. working fine
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
This solve my unresponsive touchscreen issue!!! Thanks very much
-JFK- said:
Hello,
For touch screen problem try this:
-in dialer type *#2663#
-TSP firmware update (general)
You should see "PASS"
That have solve my touch screen problem...
Click to expand...
Click to collapse
actually it really helped a lot
thx bro
Yes, I did that same thing, and it did help a LOT.. however after the latest update (I have the Edge+) the issue returned.. did it again, and it "fixed" it, but for how long?
And why is this happening??
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
Click to expand...
Click to collapse
Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.
I have bought an amazfit bip watch some times a go and it was working very good.
Except for the button, a couple of months ago the button stopped working. It only works rarely bu pushing a much harder. I didn't dropped it from my hand or something. using only mi fit application.
So far I have tried, reset app, factory reset. Install app etc. Full charge.
I don't want to open the watch. Are there similar issues to anyone who is using.
Maybe there is outthere some software solution, at least to wake whatch from app only, as button is not working anymore.
mexiro said:
I have bought an amazfit bip watch some times a go and it was working very good.
Except for the button, a couple of months ago the button stopped working. It only works rarely bu pushing a much harder. I didn't dropped it from my hand or something. using only mi fit application.
So far I have tried, reset app, factory reset. Install app etc. Full charge.
I don't want to open the watch. Are there similar issues to anyone who is using.
Maybe there is outthere some software solution, at least to wake whatch from app only, as button is not working anymore.
Click to expand...
Click to collapse
Most likely this is a hardware problem.
In my watch, button working well one year now.