Huawei mate 20 pro Huawei am61 sport issues - Huawei Mate 20 Pro Questions & Answers

i own Huawei mate 20 pro and Huawei am61 sport Bluetooth headphones and there is one crucial problem.
when i use wifi connection in mate the sound of the am61 is awful, always is stops for milliseconds, but when i close wifi connection and turn on data, everything is fine...
in Huawei p20 pro there is no issues.
any solution, anyone with the same problem?

I have the same headphones and at the same time xiaomi band 4 connected on my phone. Wifi on. No problems at all.

i have mi band 4 also!
i know that not in every mate happens that, but if you are so unlucky it will have this problem...
another one, i think with p20 pro had the same problem.
i've tried 3 am61, and the problem was tgere when i turned on wifi.
somewhere i read that is chipset problem for some phones, that wifi and Bluetooth chip in some circumstances causes issues because of chipset.....
i will call service tomorrow to know if there are any other incidents and if they can replace the specific chipset.

Related

Bluetooth and Mi Band issues

I have a Redmi Note 2 and a Mi Band Pulse, plus I use some Bluetooth headphones (sometime some cheap Chinese Bluedio ones, most of the time Urbanista Boston) also sometimes Bluetooth FM transmitter (BE-06 or something like that). Also, I'm using the weekly developer builds. Since months, problems are this way:
- phone randomly disconnects from Bluetooth headphones. Sometimes is once per 30-60 minutes, sometimes is once every 2-5 minutes. This is extremely annoying while driving or running/cycling. It seems to disconnect more when Mi Band is around, although I am not 100% sure about that. After disconnecting, I cannot connect back to my headphones without turning Bluetooth off and on again and also it takes about 30s until I can turn Bluetooth on after I disabled it. In older versions of the ROM, it would also crash and restart, now it just does not connect (although, by some miracle, in one or two versions it would connect automatically the the headphones). Turning headphones off and on again does not help.
- Mi Band unlocks the phone about 50% of the times (although it should unlock it every time) and also does not vibrate on notification in all cases. Sometimes Mi Fit cannot get the data from the band and I need to turn Bluetooth off and on again
Now, if I switch to Stable ROM, would any of those problems be fixed? Do you have any other ideas (what ROM/which versions) on how to make Mi Band and Bluetooth headphones to work all the time with my Redmin Note 2? Also, any idea if it's hardware or software problem? I might consider to buy another phone and sell this one, if I am stupid enough to buy another Xiaomi (such as Mi5, for example), do they also have this Bluetooth problem?
celalaltul said:
I have a Redmi Note 2 and a Mi Band Pulse, plus I use some Bluetooth headphones (sometime some cheap Chinese Bluedio ones, most of the time Urbanista Boston) also sometimes Bluetooth FM transmitter (BE-06 or something like that). Also, I'm using the weekly developer builds. Since months, problems are this way:
- phone randomly disconnects from Bluetooth headphones. Sometimes is once per 30-60 minutes, sometimes is once every 2-5 minutes. This is extremely annoying while driving or running/cycling. It seems to disconnect more when Mi Band is around, although I am not 100% sure about that. After disconnecting, I cannot connect back to my headphones without turning Bluetooth off and on again and also it takes about 30s until I can turn Bluetooth on after I disabled it. In older versions of the ROM, it would also crash and restart, now it just does not connect (although, by some miracle, in one or two versions it would connect automatically the the headphones). Turning headphones off and on again does not help.
- Mi Band unlocks the phone about 50% of the times (although it should unlock it every time) and also does not vibrate on notification in all cases. Sometimes Mi Fit cannot get the data from the band and I need to turn Bluetooth off and on again
Now, if I switch to Stable ROM, would any of those problems be fixed? Do you have any other ideas (what ROM/which versions) on how to make Mi Band and Bluetooth headphones to work all the time with my Redmin Note 2? Also, any idea if it's hardware or software problem? I might consider to buy another phone and sell this one, if I am stupid enough to buy another Xiaomi (such as Mi5, for example), do they also have this Bluetooth problem?
Click to expand...
Click to collapse
I have developer weekly rom 7.3 - 6.3.3 and same problem especially with mi band 1s. Mi Fit loose connection and sometimes I can not reconnect even if I turn off/on bt. I realize no connection because after a while I have no notifications for call/sms... can someone suggest us a rom without bt problem?
I have the same issue with bluetooth. It's one of the cons of the phone at the moment. The problem has been around forever, so I don't think there is currently a MIUI ROM that hasn't got this problem.
Same here http://forum.xda-developers.com/redmi-note-2/help/bluetooth-stop-4-5-hrs-weekly-eu-roms-t3338596

Bluetooth call quality very bad

Hello Guys,
i am an owner of a Mate 20 Pro for about 2 weeks now and i am quite pleased with the device , specially battery and charging is like nothing i have ever seen on android.
my only problem with the device is Bluetooth calling quality. I used to have a galaxy S7 and was using it with my car android unit (a PX3 from seicane) and my AM61(huawei sports buds) without issues , once i changed to mate 20 pro i started getting complains from the people i called that they were not hearing me very well , most of the times i have to repeat my self quite a lot for someone to understand what i am saying.
i have tried numerous things, ie turn off // on VoLTE/WIFIcalling , factory resetting but still have the same issue. I am a bit desperate here since i spend a lot of time in my car and also use by earbuds during my workouts and its been quite frustrating. Also as far as listening from my bluetooth goes everything is superb , both hearing my caller and music.
My wired earbuds work flawlessly and of course the same goes for when i am talking directly from the phone. I am in Europe currently my firmware is 9.0.0.146.
To tell you the truth i am convinced it is a firmware issue and i will wait till the next upgrade , if this isn't resolve in the next update i will probably visit Huawei service center.
Also there is the chance that since my bluetooth devices are not bluetooth 5.0 there may be some incompatibility with mate 20 pro but there shouldn't be right ?
Anyway if you have some similar experience or even better any suggestions i am all ears.
I know people hate to hear this but I would say it's the devices you're using. I had much more issues with my Note 9 than I do with the Mate 20 pro on bluetooth.
With the car, maybe its the phone though using the phones mic instead of the car mic? This issue might be the phone.
Try and contact Huawei, they might patch it.
Hi Jonathan , i would go with the device as well if it wasn't for the fact that both my devices seem to have an issue with mate 20 pro, they were working perfectly(well nothing is perfect) till the day i stopped using my S7.
Anyway just wanted to know if i am the only one with issues since(might be a hardware issue) or if other people have the same issue(firmware, software) that may be solved in the future or maybe if anyone is using a specific bluetooth device with their mate 20 pro that works correctly , maybe i could give it a try, although i was quite happy with AM61 , i have gone through 3 pairs in the last year(i tend to loose them easily), but they are quite impressive for their price.
I am teriffied to have to go to something like the freebuds, or airpod style earbuds, lossing those will make a dent in my wallet
Hello
I am having the same problem with exactly the same earbuds am61
With mate 20 pro
Can someone suggest a decent headphone pair that works well with mate 20 pro. I have AM61 and a PX3 car stereo and both of them have the call quality issue, i was in .153 and the issue was better , now i am on .187 and it is even worse. I have a bluetooth 3.0 plantronics M50 that is working fine with the phone so this is no hardware issue.
I am looking for something that i can use for my workouts and my calls nothing special. i have found these on amazon maybe someone that has them can tell me if they work fine :
https://www.amazon.de/Soundcore-Akk...UTF8&qid=1550522072&sr=1-5&keywords=soundcore
i am looking for something at the price range of 30-60 euro, maybe a little more if they are really worth it.
xalaros said:
Can someone suggest a decent headphone pair that works well with mate 20 pro. I have AM61 and a PX3 car stereo and both of them have the call quality issue, i was in .153 and the issue was better , now i am on .187 and it is even worse. I have a bluetooth 3.0 plantronics M50 that is working fine with the phone so this is no hardware issue.
I am looking for something that i can use for my workouts and my calls nothing special. i have found these on amazon maybe someone that has them can tell me if they work fine :
https://www.amazon.de/Soundcore-Akk...UTF8&qid=1550522072&sr=1-5&keywords=soundcore
i am looking for something at the price range of 30-60 euro, maybe a little more if they are really worth it.
Click to expand...
Click to collapse
I know its more than your budget but I use the bose soundsport free which are excellent and work with no problems with this phone.
Sent from LYA LYA Ya Bums on Fire
Happy to report that. 201 fixed my bluetooth issues for the most part, my callers report that call quality is tolerable both from my car Bluetooth as well as my am61 earphones. Will test further in the next few days.
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Its like it cannot sync correctly
cyphex said:
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Its like it cannot sync correctly
Click to expand...
Click to collapse
At 9.0.0.210 now and although the problem seems to be a lot better it is not fixed. Main issue now is when the hotspot is on and you are sharing data bluetooth call quality is very bad.
Also i have noticed that when sharing data and stream music with A2DP over bluetooth you get skips in music , and no it is not my data connection. i am taking the same roads to work as when i had my S7 and had no issues there.
Well you can't have it all i guess, to tell you the truth since i am a heavy bluetooth user i am thinking of selling it and buying an S10 but going back to sammy is very difficult for me, i was a sammy user for the last 4-5 years both for tablets and phones and although the devices were great after 6-9 months i had lag issues and battery problems, i replaced my S7 after 2.5 years because pressing the call button took 5 seconds to actually start dialing and had to charge the battery 3 times a day. My tab S3 takes about 10 seconds to wake up in the morning and lags like hell even after doing a factory reset.
I am starting to think that Apples overpriced s***tphones are not a bad idea after all
xalaros said:
At 9.0.0.210 now and although the problem seems to be a lot better it is not fixed. Main issue now is when the hotspot is on and you are sharing data bluetooth call quality is very bad.
Also i have noticed that when sharing data and stream music with A2DP over bluetooth you get skips in music , and no it is not my data connection. i am taking the same roads to work as when i had my S7 and had no issues there.
Well you can't have it all i guess, to tell you the truth since i am a heavy bluetooth user i am thinking of selling it and buying an S10 but going back to sammy is very difficult for me, i was a sammy user for the last 4-5 years both for tablets and phones and although the devices were great after 6-9 months i had lag issues and battery problems, i replaced my S7 after 2.5 years because pressing the call button took 5 seconds to actually start dialing and had to charge the battery 3 times a day. My tab S3 takes about 10 seconds to wake up in the morning and lags like hell even after doing a factory reset.
I am starting to think that Apples overpriced s***tphones are not a bad idea after all
Click to expand...
Click to collapse
Γεία σου χαλαρέ! To tell you the truth i am thinking the same
Maybe not a S10 but something else..
My only issue with Samsung is the rate of the upgrades. S10 comes with Pie and i am guessing that it will get Q a bit before S11 comes out! xD
Same issue with p30 pro with latest updates. S10 plus worked fine, but since i have p30 pro, people are complaining they can hear me just like in water

Honor 20 Pro Bluetooth Handfree issue with PLT 5200 during call, resolved, or not.

I've been using Honor 20 Pro for few days and there's very strange issue:
I use Plantronic Voyager 5200 Bluetooth Handsfree all day due to work and during calls it a) drops the connection b) goes silent.
When it's on table it works for a minute or 2, but when I put into my POCKET it drops voice immediately!
Now I'm testing music over it and no problems!
Any idea what could cause this? Seems to be software issue during call?
EDIT: Whoa, very strange. Opened PLT HUB-app once and everything works like charm, I've been now on phone for 15min and no problem.
EDIT2: Seems strange Worked, but then using again and same issues. Then I realized PLT Hub was closed again by agressive battery actions. I configured the management to manual, let's see if this resolves the issue fully

Amazfit GTR 2 smartwatch isn't alerting me on bluetooth disconnection

Hello,
I'm using Amazfit GTR 2 smartwatch for a month. It's not alerting me when my android phone Bluetooth is disconnected or when my phone is out of range. How to enable this feature or is it missing for this model? Please let me know.
Thanks
Not sure to understand. It can only alert you if the watch is connected in bluetooth to the phone.
You didn't get my point. Let's say you wear the smartwatch and you forgot your phone on the desk and go away from the phone. Then your smartwatch should alert you when it lost Bluetooth connection or it is out of range. I know Samsung smartwatches have this feature. But I didn't find this feature on my GTR 2 watch.
Ok. It used to have this feature but like you, I don't find it anymore on my Stratos2 now. I don't remember if it was a setting on the phone or the App. I remember having using it sometimes back but maybe it was with the previous sw called Amazfit (now called Zepp). I used it for a while but it was always disconnecting and reconnecting as soon as you were going away from the phone. A bit annoying at the end. I stopped using it at th end. One thing also, I have noticed that the bluetooth distance is weak with my Stratos now. i'm pretty sure it was much better some time ago. I don't know if it is SW/ROM related, phone related or smartwatch related. I can easily disconnect as soon I'm getting away (5-10m in the house) but it has difficulties to reconnect. Sometimes, the watch is next to the phone and it does not reconnect for minutes. It might be related to Bluetooth managment from my phone (energy saving stuff, Low Bluetooth energy etc..). What I'm sure about is that my son's MiBand (Miband4) has a much better range than my Stratos, more than twice the distance and faster reconnection. My feeling, but it is not really rational, all this happened when they moved from Amazfit SW to Zepp SW. Again, personnal feeling.

Help to fix low WiFi and Bluetooth range after phone getting dropped from height.

Help needed to fix poor WiFi and Bluetooth range.​
Hello. I'm a mido user. My Redmi note 4 got dropped from my hand and the display got crack and my 4G ic chip got damaged too. I gave to a local store . They changed the display and changed the 4G ic chip also. It got fixed finely. But now I'm having a new problem after changing the display , that is my wifi and Bluetooth signal range has got reduced, usually Redmi note 4 wifi and Bluetooth range is up to 10 meters. But now I am having range of 1 meter only both in wifi and Bluetooth, I tried changing to custom ROM, resetting wifi and such software stuffs. But nothing worth. I have come to pick a decision that this problem is from hardware side maybe. Maybe the WiFi & Bluetooth combined antenna has got affected by them. Can anybody help me to figure out the real problem and a descriptive solution for this!?
Thanks in advance to all who will reply to me.
From the description of your problem, it is certain that there is indeed a hardware damage. Maybe when your phone is being repaired they don't install it properly / use a part that is already damaged or doesn't fit, maybe you should visit the place where you service your phone.

Categories

Resources