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Hello,
I have a Samsung Galaxy s6 Edge G925F with custom rom, i have a problem with my sensor.
I turn my auto-brightness in ON and nothing chang, it's always stay at the same level of brightness, i tested it, if it was a hardware problem with calling "*#0*#" but not, it work perfectly in that.
and for the proximity sensor, when i call someone, the screen turn automaticaly in black, same think, i tried to test hardware, it's work, when i call someone with What's App for exemple, it's work, but it's not work with phone dialer.
(Sorry for my bad english, i'm french)
Can someone help me ? I tried an other rom, same problem, other bootloader / modem, same again.
Same issue here! Don't know what the problem is. Sensor is working when being tested, but somehow system is not receiving that info. Factory reset did not help either. I am on stock everything (5.1.1).
and you have no problem with brightness in mode auto ?
Auto brightness is not working either. It is always at same output value, no matter what I do. And also navigation buttons are not lighting up anymore.
Phone is all stock. Not sure if I should try with other roms...
Sent from my Nexus 6 using Tapatalk
Oh, we have the exact same problem, I just noticed that, my softkey lighting doesn't work too.
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
If you find any solution to this problem please report it here and I will do the same. Hope we will be able to fix it .
Sent from my Nexus 6 using Tapatalk
Emzelim said:
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
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Click to collapse
I just checked this, and unfortunately it's not working...not recognized by the phone . Guess it's identical problem.
I did not touch any internals...just sent this phone for repairs, but they did not fix it because they found out that someone was already open it before. Now I do not know what to do.
Sent from my Nexus 6 using Tapatalk
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Emzelim said:
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Click to expand...
Click to collapse
Yes, as I wrote in my original thread phone had a problem with faulty battery. It was refurbished phone and seller stated that it has 2 years of manufacturer warranty, but as it turned out warranty was void because someone damaged that battery before and tried to fix it with some tape.
btw. everything else was working fine before we sent the phone for service. When they returned it all these problems started. I have ordered new battery and will replace that by my own I guess because Samsung is not responding to our messages. I guess my girlfriend will have to live with these issues if we are not able to fix them...
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
paviol said:
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
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Click to collapse
As we mentioned already...every sensor checking app is reporting that senors are working just fine. I removed the battery so can't try this app right now, but will definitely check as soon as I can, thanks.
Update regarding my situation: Since everything failed to fix this device or receive our money back, I decided to open the phone and check if anything else is wrong with it (besides battery) and guess what...audio jack port was completely broken. Plugging in headphones was working before it went to official repair centre, and now I know they broke it. But still I can't do anything about it because Samsung is refusing to fix it. My best bet is to replace that part together with battery and live with other issues.
Worst service I have ever experienced...
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Emzelim said:
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Click to expand...
Click to collapse
Please do! I also ordered whole usb connector board with headphone jack on it. Let's hope it will work.
btw. I just contented old battery back and tried this app. It is working great, so sensors are fine.
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Emzelim said:
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
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Click to collapse
Same here! Just replaced and packed everything up few minutes ago. Working great!! Finally! I'm glad we managed to fix this one ...
Just dry up the edges. Try to blow the corners. It is just a little bit wet because the corners have little gaps that let water and dust in. I blow dried my phone and it fixed the problem. If you try to wipe screen with water and it gets inside the edges, problem comes back again
Ich have the same problem. But how can it be a hardware issue when the sensors are working in test module? I don't want to send it in :/
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
prov1kenobi said:
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
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Click to collapse
we are already finishing the year 2017 and apparently samsung continues to present the same defects !! Were you able to solve your sensor problem? Please take a look at my post and please help me!
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874 join please <<<<<<<<<<<
Hello all,
I have recently purchased Poco F1 and I have faced a strange issue with my fingerprint sensor taking too long to recognize my finger ,I tried with multiple fingers and still its very slow compared with my previous MI A1 given that its only SD 625 and this one being SD845 ....
Do you guys have this issue?
P.S: If there is a fix please guide me.....
What issue are you referring to? I didn't have any.
Are you on latest stock ROM? I have no problems on EU latest. Maybe try factory reset?
It's weird. I think something is wrong with the Index finger on my right hand.
Fingerprint takes lots of time to unlock that too after 2-3 tries(occasionally)
You might have added your finger in incorrect orientation. Delete your finger. And add it back again while orienting the finger as if you picked your phone and now unlocking. Don't press it straight on the reader as if you were giving a mug shot.
Tried your methods too not working still its too slow for my Mi A1 works way faster than my POCO F1 !
I have a weird issue , only my right index finger works, rest all other fingers doesn't work , if i delete a fingerprint and re add them , they work for few hours , and then again failed to recognize
Is it any kind of bug or something wrong with my hand ?????
No problems here, the recognize it's really fast. Can be a hardware problem.
I still face touch issue after latest update.Which rom and kernel will help me to solve this problem
me too bro, its gone real bad now, due to ghost touches the entire experience is so sluggish, even my dad's redmi 4 has better touch than my poco
nISTHUR said:
me too bro, its gone real bad now, due to ghost touches the entire experience is so sluggish, even my dad's redmi 4 has better touch than my poco
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Click to collapse
I am pretty much sure it is a hardware problem.Are you considering replacing it?
I've already got screen replaced once as my replacement period according to Xiaomi viz. 3mths was over so i doubt there is any solution
use Pixel experience rom...i switched to pixel rom after 10.3.4.0
try malakas display oc kernel...
I don't think you can fix it. it's a hardware issue.
I could tell you my version of the digitiser which is the one without problems but ever since i updated to 10.3.4 Xiaomi removed that Info from tapping 5 times on the kennel info and then lcm info.
Luckily i got the new panel without touch issues.
I'll try and find another way to check my digitiser model again but if my memory doesn't deceive me i think the tiamat is the one that has problems.
Edit: mine is ebbg digitiser not tiamat. Maybe you can improve with a different kennel.
AliNT77 said:
try malakas display oc kernel...
Click to expand...
Click to collapse
Display OC is for display and not for touchscreen. It increases the refresh rate of the Display and it has nothing to do with touch responsiveness.
thunderc8 said:
I don't think you can fix it. it's a hardware issue.
I could tell you my version of the digitiser which is the one without problems but ever since i updated to 10.3.4 Xiaomi removed that Info from tapping 5 times on the kennel info and then lcm info.
Luckily i got the new panel without touch issues.
I'll try and find another way to check my digitiser model again but if my memory doesn't deceive me i think the tiamat is the one that has problems.
Edit: mine is ebbg digitiser not tiamat. Maybe you can improve with a different kennel.
Click to expand...
Click to collapse
how did you checked the digitiser info?
After disable pocket/bag mode in settings, no more touch issues in my pocophone. I use miui.eu beta + franco kernel
Try the last beta version
Dynamo2020 said:
I still face touch issue after latest update.Which rom and kernel will help me to solve this problem
Click to expand...
Click to collapse
.
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Could someone please explain these touch issues to me?
Describe them so I can also look for them as mine is still under replacement period.
Thanks
Xebeck said:
.
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Could someone please explain these touch issues to me?
Describe them so I can also look for them as mine is still under replacement period.
Thanks
Click to expand...
Click to collapse
In my case 2 days ago I was in a concert and I wanted to take some shoots. Opened the camera app, and touch was not responding at all.
I turn off the screen, then on, randomly started to press any place of the screen until I was able to get away from the app. (I restarted the phone few times and same thing happen)
Just purchased a 7t pro used only 4 months old , now i have had a 7 pro and a 7T oneplus mobile before. The fingerprint sensor on lockscreen is not recognised most of the times . Tried changing fingerprints by putting more than 3 , also have hard reset it and used unbrick tool to downgrade to 10.0.8 That did not work also. wipe cached basically tried everything also taken of screen protector .
I have given now thinking it has to be a faulty sensor.
Anyone else has had same problem and maybe know a way to sort it out
pro4ever said:
Just purchased a 7t pro used only 4 months old , now i have had a 7 pro and a 7T oneplus mobile before. The fingerprint sensor on lockscreen is not recognised most of the times . Tried changing fingerprints by putting more than 3 , also have hard reset it and used unbrick tool to downgrade to 10.0.8 That did not work also. wipe cached basically tried everything also taken of screen protector .
I have given now thinking it has to be a faulty sensor.
Anyone else has had same problem and maybe know a way to sort it out
Click to expand...
Click to collapse
Do the finger print on the same finger 2or3 times that should help
No issues here, i have only one fingerprint setup.
Works perfect and haven't had a mismatch ever.
jaythenut said:
Do the finger print on the same finger 2or3 times that should help
Click to expand...
Click to collapse
Tried that also its still very hit and miss . Also tried on some of my family , same there hit and miss
I had similar issues but in relation to my second thumb. (I only use thumbs to unlock). The right one worked just fine. The left one was hit or miss. Now it works much better. I can say it'stable .
The best way to configure fingerprint was in my case: 1) try to cover reader area by moving finger little bit, small steps are the best 2) try to configure fingerprint when you actually hold the phone. The angle and the position of the touching finger when you hold it and try to unlock is basically not always the same when your device rests on a flat surface. I think it's worth a shot.
Moreover reader area can be dirty or greasy/and so can be finger. Try to wipe it, and then try lock/unlock couple of times.
I got the impression FR has "learnt" both fingers and it's much much better now. Right finger precision is 9/10 and left one is like 7-8/10.
That is what i dont get its not like i have not had a oneplus device before . but this one seems to be hit and miss, where else others for me was instant
I used devices with analog fingerprint readers and they were instant indeed. In-screen scanners are getting better too. I've owned P40 Pro for a month and I must say that it was almost no difference compared to the analog one - blazing fast and high precision. The one on OP7T pro is not as good (well it's not as modern either), but when you find solution to set it up properly you'll be satisfied. Mine works really good now. Best of luck!
Sent it back now looking for another one
forever_lol said:
I had similar issues but in relation to my second thumb. (I only use thumbs to unlock). The right one worked just fine. The left one was hit or miss. Now it works much better. I can say it'stable .
The best way to configure fingerprint was in my case: 1) try to cover reader area by moving finger little bit, small steps are the best 2) try to configure fingerprint when you actually hold the phone. The angle and the position of the touching finger when you hold it and try to unlock is basically not always the same when your device rests on a flat surface. I think it's worth a shot.
Moreover reader area can be dirty or greasy/and so can be finger. Try to wipe it, and then try lock/unlock couple of times.
I got the impression FR has "learnt" both fingers and it's much much better now. Right finger precision is 9/10 and left one is like 7-8/10.
Click to expand...
Click to collapse
Exactly the same, i dont know whats wrong wirh my left thumb
pro4ever said:
Just purchased a 7t pro used only 4 months old , now i have had a 7 pro and a 7T oneplus mobile before. The fingerprint sensor on lockscreen is not recognised most of the times . Tried changing fingerprints by putting more than 3 , also have hard reset it and used unbrick tool to downgrade to 10.0.8 That did not work also. wipe cached basically tried everything also taken of screen protector .
I have given now thinking it has to be a faulty sensor.
Anyone else has had same problem and maybe know a way to sort it out
Click to expand...
Click to collapse
I had this issue just after 4 days of buying. 90% of times my 7T Pro would not recognize the fingerprint. I submitted my device to the service center thrice, even showed them the video recordings of sensor being faulty and they kept telling me that its a software glitch. Well I approached them and literally yelled at them when the issue occurred the 4th time. They changed some hardware component in front of me which is related to the fingerprint and the issue was resolved. Turned out I was right the whole time and they apologized to me. So trust me, it is the hardware issue and you need to get some hardware part changed in your phone. Go with the video recording if you have to and do not leave the service center until they replace the component. We also do not need to factory reset the phone for this so just say NO for factory reset. God knows why service center executives in India always suggest factory reset as the first option to every problem. Hope this helps.
Sumedh Pendse said:
God knows why service center executives in India always suggest factory reset as the first option to every problem. Hope this helps.
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Click to collapse
Because they do not have any respect for other people's time. Just like the giant bank .. where it's a culture to ask you to come next day ( which never comes by the way ).
hyperorb said:
Because they do not have any respect for other people's time. Just like the giant bank .. where it's a culture to ask you to come next day ( which never comes by the way ).
Click to expand...
Click to collapse
I think the reason is that many issues can be resolved by factory resetting. That it doesn't apply to a lot of situations is the issue with that.
But their philosophy is that if 50 percent of issues can be resolved by factory resetting, they have more resources than if they guide you through 500 steps until a factory reset becomes the only option.
That's why XDA comes in handy
That's actually kind to say but it's a notion to pickup the easiest ( even if it may not be correct ) way.
hyperorb said:
That's actually kind to say but it's a notion to pickup the easiest ( even if it may not be correct ) way.
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Click to collapse
But this is the same approach by every company. Even at an Apple Store you are presented the easiest option and every other step until you finally get a physical repair.
Just like you rarely get objective advise at a retail store. You are pushed towards a higher priced product so the seller profits from it.
You will never go to an Apple Store just to let the staff tell you a Nokia is cheaper and better for your needs.
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
zapster27 said:
Hi,
I had to replace my pixel 6 display and the fingerprint sensor with it. When I went on to calibrate the sensor with Google's calibration software, it says "Couldn't find the unique calibration software for this device" after trying to download the software. Has anyone had this issue? I would really appreciate any help on getting this fixed...
Thank you.
Click to expand...
Click to collapse
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Thank you all for the replies.
vandyman said:
Really, look at the other threads about the finger print scanner.
I am sure you will find the help you need there.
Click to expand...
Click to collapse
Okay, I'll try again.
bobby janow said:
Have you tried this? https://www.xda-developers.com/google-pixel-6-fingerprint-sensor-calibration-tool/ You need to use Chrome to d/l this I believe.
Click to expand...
Click to collapse
Yes, this is where I got started actually.
44Stretch said:
I'm having the same issue. I've searched the forum and don't see a answer to why the software isn't downloading.
Click to expand...
Click to collapse
I somehow got in contact with google support yesterday, but the "fingerprint scanner guy" was busy they said, and they'll contact me via email. I will post here if they give me a solution. I was wondering if flashing the factory image will solve the issue.
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
44Stretch said:
You ever hear back? I'm on the phone with Google and they don't even know about the fingerprint calibration software. They want to warranty my phone, but I didn't go through an authorized repair so we'll see.
Click to expand...
Click to collapse
I didn't get a proper response from google. However, I got a response in an iFixit forum.
"Hey Tilan, speaking as a Google Certified Technician, through the pixel repair process, there is currently issues with the finger calibration connection via Windows. So far, all of my store’s computers are not able to properly run the fingerprint calibration. The only time that I was able to make it successful was through another android phone, in this case was my Pixel 5, and another Chromebook. Got news that some other location starts to have it working on their computers, but don’t take my words for it"
I still haven't tried this though.
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
I received an update on Dec 14th for pixel 6. Unfortunately, it didn't fix the issue
saif uddin said:
Having the same issue for the Pixel 6 Pro after screen replacement.
Spoke with Google Support and they mentioned that the December update should solve the issue.
Fingers crossed as I haven't received the update yet.
Hopefully it works after the update.
Click to expand...
Click to collapse
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
zapster27 said:
Hi,
Did you get the update? and more importantly, did it fix the issue? it didn't for me.
Click to expand...
Click to collapse
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Are there just some people's FPs that just work well with many diff kinds of phones and with both optical and ultrasonic FPS? I've used Samsung's versions, OnePlus and Google now and I never ran into any issues using their FPS.
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
This issue was reported to google at https://issuetracker.google.com/218761008. follow it for more updates
I am also having similar issues. Did anyone find a solution?
saif uddin said:
Same with me either.
Even the latest security patch didn't work for me.
But swapping the old fingerprint scanner from the broken screen to the new screen worked.(It did not even required calibration as it recognised the fingerprint straight away).
Just a really poor launch by Google. Buggy software everywhere.
Click to expand...
Click to collapse
I also tried to swap the fingerprint sensor from my old screen to my new screen now. It's a bit tricky as I wasn't able to make it perfectly centered / flat the first time, so I had a lot of issues first to get it to read. I opened it up again, cleaned the back glass for the sensor cutout, and used a heat gun to melt the glue and was able to get it centered and flat this time.
Thanks for the tip!
It feels like the calibration software isn't going to be working anytime soon, and this is the way to do it for now.
Is there really no way to get the fingerprint scanner working again after a screen repair? There must be a way....
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
imranqd said:
my pixel 6 screen got cracked which i bought from australia where can i get genuine screen ,i stay in india
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Click to collapse
Rather bad form to tack your question onto an unrelated thread. But, if looking for parts, iFixit. Google opened a parts store in collaboration with them.
Hello
Im on same situation, my display are broken... any new about software of google?
Btw, anyone recommend a display?
Best regards
any solution for this , my display got broken , bought display from ifixit its on the way ..should i swap the sensor or not , i think swapping is tricky i need to keep the sensor which comes with the new display .. please help me regarding with this .