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Yesterday, my phone fell (not very hard, onto a carpeted floor). I picked it up and put it in my pocket without looking.. When I went to check my phone, it was off. I tried to turn it on, but it would only go to the HTC screen, then the screen would go black but the home icons would be lit up. I took the battery out and let it sit for a couple of hours. Tried to put it back in and the phone wouldn't turn on at all. I put it on the charger, it turned red for about 5 seconds, turned off, then repeats. If I try to turn the phone on, the LED light blinks a very dim red for 2 seconds then stops. I can't even hold the volume button and the power button, it just blinks the dim red. As far as I know, it is not rooted. I got it second hand about a year ago after my phone got stolen. I have never had any problems with it other than the camera.. It just stopped working eventually. Help?
Anytime you drop the phone, even if it wasn't a hard hit, it can damage something on the main board, which could be your problem. However, since you say the led is very dim red, that is a sign that the battery itself is damaged and won't charge. I would try to get a cheap battery off ebay to see if that's the problem.
You probably damaged some micro vital componants on your motherboard which is preventing your device to function in a normal way.
must be motherboard, or some other chip
Hey, i am new to xda, so i don't really know if this is the right category for this thread.
I am running Slimbean: Slim-i9300-4.3.build.2-OFFICIAL-1322 (the newest stable version)
And i have dropped my phone several times, so my screen is broken and gone over the back button (it still works).
Anyways, i dropped today AGAIN out of my pocket, in a car, when i was about to shut the door, so the phone was smashed by the door. The screen didn't crack more then it already is, but it shut down, and now i cannot start it. I figured it was becouse it ran out of battery (i only had like 2-1% when this happened), so i plugged in my charger, and nothing happens.
Usually when i plug it in when the phone is dead, i get this grey battery icon on the screen wich freezes, but it works.
Now nothing happens, and when i try to start it, nothing happens except the little red motion sensor thing is blinking red once in like 5 secs.
Do i need to buy a new battery? Please help!
P.S. I know i'm not very good at english, but please help!
carlen33 said:
Hey, i am new to xda, so i don't really know if this is the right category for this thread.
I am running Slimbean: Slim-i9300-4.3.build.2-OFFICIAL-1322 (the newest stable version)
And i have dropped my phone several times, so my screen is broken and gone over the back button (it still works).
Anyways, i dropped today AGAIN out of my pocket, in a car, when i was about to shut the door, so the phone was smashed by the door. The screen didn't crack more then it already is, but it shut down, and now i cannot start it. I figured it was becouse it ran out of battery (i only had like 2-1% when this happened), so i plugged in my charger, and nothing happens.
Usually when i plug it in when the phone is dead, i get this grey battery icon on the screen wich freezes, but it works.
Now nothing happens, and when i try to start it, nothing happens except the little red motion sensor thing is blinking red once in like 5 secs.
Do i need to buy a new battery? Please help!
EDIT: When i plugged my charger in and let it charge for like 15 mins, the LED starts showing yellow (wich means it's 15%+ but not done charging).
And nothing happens when i tried to wake it up. But when i held the power button for like 3-4 secs, the yellow light disappears. It does not vibrate or anything that it use too.
Click to expand...
Click to collapse
Hi All,
I was out a couple of days back and my battery died. No trouble, come back home and charge it up. Worth noting that in recent months battery performance has been poor with a full charge only lasting about 8hours or so. I put this down to a new ROM I flashed as well as natural deterioration (18 month old S3).
Plug into the wall, red charging LED comes on, but the battery splash screen does not. Tried another charger...same. Thinking nothing of it I go to bed and wake up next morning to be greeted by a green charging LED. However, still no battery splash screen. I try to boot...it doesn't. When I "power on" the bottom LED buttons do light up white and go off after a few seconds. When I press the hold button again, they also come on for a few seconds. If i press the hold button while the button LEDs are on, they go off.
This makes me think the screen has broken as both the hold button and the charging LED is doing what it would do...but without any screen activity. However, it was not dropped or put under any pressure in any way. I have opened it up and also made sure the ribbon is undamaged and connected properly. I have tried calling the phone to no avail. It also does not vibrate or make any noises. Perhaps the battery doesn't have enough juice? Its as if its on the battery splash screen, I just cant see it.
I should mention the screen is infact cracked from an incident about 6-8 months ago. It was however, fully functional. Presumably, this will unfortunately stop me from sending it in. It was also using a flashed rom (CM11) and a flashed kernal (Boeffla).
I used a multimeter and measured 3.96v across the battery so that's fine. I can't test the current as I cant break into the S3 circuit and I dont have a resistor on hand to put some load on it.
Next steps?
adamscybot said:
Hi All,
I was out a couple of days back and my battery died. No trouble, come back home and charge it up. Worth noting that in recent months battery performance has been poor with a full charge only lasting about 8hours or so. I put this down to a new ROM I flashed as well as natural deterioration (18 month old S3).
Plug into the wall, red charging LED comes on, but the battery splash screen does not. Tried another charger...same. Thinking nothing of it I go to bed and wake up next morning to be greeted by a green charging LED. However, still no battery splash screen. I try to boot...it doesn't. When I "power on" the bottom LED buttons do light up white and go off after a few seconds. When I press the hold button again, they also come on for a few seconds. If i press the hold button while the button LEDs are on, they go off.
This makes me think the screen has broken as both the hold button and the charging LED is doing what it would do...but without any screen activity. However, it was not dropped or put under any pressure in any way. I have opened it up and also made sure the ribbon is undamaged and connected properly. I have tried calling the phone to no avail. It also does not vibrate or make any noises. Perhaps the battery doesn't have enough juice? Its as if its on the battery splash screen, I just cant see it.
I should mention the screen is infact cracked from an incident about 6-8 months ago. It was however, fully functional. Presumably, this will unfortunately stop me from sending it in. It was also using a flashed rom (CM11) and a flashed kernal (Boeffla).
I used a multimeter and measured 3.96v across the battery so that's fine. I can't test the current as I cant break into the S3 circuit and I dont have a resistor on hand to put some load on it.
Next steps?
Click to expand...
Click to collapse
Try to put it in odin mode (power+vol down+home then press vol up to agree that you are now in odin mode). You should see it in odin.
If you dont see it, your battery or energy system of your phone is broken. Otherwise your screen is probably broken?.
_Beni_ said:
Try to put it in odin mode (power+vol down+home then press vol up to agree that you are now in odin mode). You should see it in odin.
If you dont see it, your battery or energy system of your phone is broken. Otherwise your screen is probably broken?.
Click to expand...
Click to collapse
I've managed to get it into download mode and too show up in odin. I can also get it to show the files in Windows if i wait after holding the power button.
This all indicates it is in fact booting up and the screen is broken...
...BUT...no sound...no vibration...and no calls received
Its as if its only half on. Beginning to suspect a catastophic motherboard failure. Is it possible the battery is at fault? Its as if a whole power rail providing for the phone receiver, loudspeaker, vibrator and screen has gone.
adamscybot said:
I've managed to get it into download mode and too show up in odin. I can also get it to show the files in Windows if i wait after holding the power button.
This all indicates it is in fact booting up and the screen is broken...
...BUT...no sound...no vibration...and no calls received
Its as if its only half on. Beginning to suspect a catastophic motherboard failure. Is it possible the battery is at fault? Its as if a whole power rail providing for the phone receiver, loudspeaker, vibrator and screen has gone.
Click to expand...
Click to collapse
Can you try this?
https://www.google.com/android/devicemanager
and let it ring?
Anyone getting the sleep of death on their XTZ2? I'm running completely stock (not even rooted) on 23.0.1.A.4.30 and just experienced the unit not turning on at all until I do power + up volume.
Upon returning to life, the battery was 90%, so it wasn't battery.
Had a bit of a panic attack until I googled the solution (power + up) but this is the first time its happened to my unit, could it be related to the recent upgrade to 23.0.1.A.4.30? Anyone else seen this?
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
I had the same problem with mine as well I have the 561 the Verizon model. I have received a replacement but have not been able to get it to turn on either. It shows no signs off life at all not even when connected to power AC or PC. My old one would blink red and go dead when connected to a PC but this one doesn't even do that. I haven't had time to call for another replacement yet but really two defective devices in a row the second one didn't turn once.
Finally got mine back from Sony repair agent.
Worked fine for 3 days, then failed to power on again as per original fault.
Once again returned it for repair.
Think I'll give up and buy an iPad instead - at least they seem to be reliable and consistent.
This just happened to my tablet this morning. Tried all options under the sun but can't get it to boot.
I can't even do a factory reset and I don't particularly want to return it under warranty.... :'(
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Finally got mine back from Sony repair agent after about 3 week wait.
Seems to work OK now, fingers crossed it will keep working this time.
The note that came with the return indicated that they replaced the mainboard and battery, which is a better solution than their first attempt which was just to reflash the software.
wooly1 said:
Mine lasted a day and a half after the 23.0.1.A.4.30 update and then became very erratic and kept forgetting wifi login info.
Did a restart and certainly got a sleep of death OK.
Would not switch on at all.
No power + vol up or attempt at repair via PC Companion made any difference to it.
Since gone back to Sony for repair, that was weeks ago, who knows if /when they will return it.
Click to expand...
Click to collapse
Dude same thing, WTF is going on, I tried plugging it into charger, nothing. And once I got the msg of red colour battery icon and then I plugged it in. then it started charging and I was happy so I turned it on the it wasn't charging,
Please update me what happened and what they are saying cause I am about to send mine to get it fixed.
Edit: seems that by replacing the battery and mainboard has actually fixed the issue? Guess it's time to send it back to them, Gosh
c64rbr said:
Mine is an xperia z2 tablet sgp561 (USA Verizon) build 17.1.D.0.437, stock 4.4.2. This issue happened to me 5 days ago after I powered off the tablet, it won't turn on again. Battery charge was ~70% at the time. Plugging it with factory Sony usb charger won't do anything, charging status LED remained Off, power button unresponsive. I let the tablet sit for 2 days without charging cable connected hoping the battery will drain completely by itself and the buggy firmware will restart executing at its base address getting out of the bug. Then I connected the crap to a fully charged 15000mah Anker power pack and alas, the charging status LED glowed red and after ~5 more minutes the LCD screen turned On for ~5 seconds showing a big battery icon at the center of the screen indicating 0% charge. Waited about 1 more hour and the charging status LED turned amber. This time I did the "power button + volume up" ritual holding both buttons for 10 sec+, expecting 3 vibrations but didn't feel any. At this point the tablet is still powered off. Because LED = amber, thinking battery must be at least 10% charged by now, just pressed the power button for ~2 sec and surprisingly the normal power On vibration came followed by Sony logo on LCD screen and the rest is normalcy.
From what I can remember, the recent change I made before this problem happened was turning Stamina to On in the battery settings (factory default is Off). I reset all settings back to factory defaults and so far so good.
Click to expand...
Click to collapse
Did this method work for you? Plus did you come across like it was charging but it wasn't really charging,(like it showed the low battery stat with orange/red colour LED notification but suddenly it vanishes) then it's not responding at all.??
I had this issue 2 times with months in between , no response from power+vol up , no lights when charging , no response from pressing on the red button behind the flaps.
The last time it happened i tried putting it on the charger for a whole day with no result, then decided to let it rest a few days first , since someone had the same issue and it magically came back to life when he got back from a vacation.
So i try to turn it on 2 days later and the tablet to my surprise responds again with blinking red LED, recharching afterwards did the trick and worked again since
In my case i was running CM11 at the time, both times it happened after an update which required a reboot while, still mistified about the cause and the fix , i presume it solved itself by letting the battery drain.
Since then i reverted to stock rom just to be save but havent had it happen since, this also seems to have fixed some touchscreen problems i was having at times.
Hope this helps.
Bloody hell, I've just ordered mine today!
Don't stress. Mine got repaired. if it goes tits up that's what warranty is for
What did Fonebiz indicate was wrong with your Z2.?
They replaced the motherboard in mine.
Exactly the same, works fine now
This just happened to me today. So seems like overall suggestion is to try and let it discharge. The try to start it back up and charge it then. Just want to make sure that's the only potential solution now?
No! Leave it powered off, put in on a known good charger for at least 12 hrs. Don't touch it in that time.
If it does not come alive after that, send it in for repair.
ok..let me try that. I originally tried that and nothing occurred. However, I just found the OEM charger and usb cable and will try that. Unfortunately it's a Verizon version so sending it in will not be covered by Sony warranty. Per the Customer Service that I called.
ok..tried another charger and the red light came on, but it's been over 12 hours and still no go. I did notice that the red light was no longer on (from overnight charging). I left it unplugged for a bit and reconnected. The red light came back on but still no response. Sounds like i'll need to send in?
Looks like it.
Had the same problem on tuesday. Impossible to switch on, no light, none effect with charger, none effect when connected to PC/MAC etc...
After 4 days without charging my Z2, it came back to life, showing only a big red battery icon when pushing some seconds on the power button. Connected to a charger the red led indicator glowed ! (red battery icon is totally different with the original icon when tablet is charging in power off mode)
After a full battery charge with OEM charger and after a normal power on, my Z2 is now perfectly functionnal.
Hello,
My phone's battery was starting to have issues so I bought a new one and replaced it yesterday. I've done it recently on another phone (same model) so knew what I was doing when reassembling it, with the right adhesives and everything. Then I left it plugged for the night as this was advised by the new battery's seller. But this is what happens this morning when I try to turn it on:
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
BassLH said:
Hello,
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
Click to expand...
Click to collapse
I'd say that the battery is at fault. It can be two things:
- it is not correctly plugged (maybe the connector is not perfectly aligned, or one of the pins is bended)
- it is completely depleted, so won't charge at all.
Disconnect phone from charger and try to test voltage on the motherboard with a voltmeter. If you can't read anything, disconnect the battery and test it directly.
Personally I would say the first problem is more likely - a completely bricked battery is not that common.
Actually the battery was fine. I've opened it again and turns out I've kind of messed up with the flex connectors of the motherboard.
So I was able to boot it while it's open but as soon as I reassemble it, the controls are not detected anymore. It's a matter of millimeters, some parts probably don't sit properly, etc.
We spent some time on it with a guy at a local repair shop, the conclusion was that I had to get a new phone, or a new motherboard which is almost the same haha.
Thank you for taking the time to reply!