Whats app conversation history lost - Android Q&A, Help & Troubleshooting

Hi,
I'm having an issue with 2.20.89 whatsapp version and later.
If I update the app when I tap to open whatsapp the first time it pops out an error messagge that says that there is a problem with the chat history and it wants to try to recover from google drive backup. Also this trial goes wrong and it is unable to recover, the app start without any message.
If I install 2.20.64 version or earlier everything is fine.
I tryed also with a different backup file present on the phone but I have always the same issue.
I read that other people have this issue but I haven't found any solution.
Is there anybody who experienced this problem or have some solution?
Thankyou very much

Related

[Q] Whatsapp Stuck on Initializing after Crash and Reinstall

So I had some sort of crash on my HTC Sensation where the phone rebooted, and all my whatsapp messages were gone. Whatsapp automatically backs up your messages every 24 hours, so I reinstalled to enable the backup.
1. After installation, when inputting information (after restoring your messages) and getting into profile info, I am stuck on an "Initializing: Please wait a moment..." box
2. This goes on forever
3. I have force closed, cleared cash, cleared data and tried again with no luck
4. I have uninstalled and reinstalled (and reboot the phone) with no luck
5. I have uninstalled and installed the latest version from the whatsapp website (which has a different file size than the play store one) with no luck
6. I have redone this WITHOUT recovering my messages with no luck (even deleting the back up messages folder)
7. I can actually receive notifications from whatsapp, showing messages from groups / people, though clicking it takes me back to "Initializing"
8. Sometimes I get an "android.process.acore is not responding. Would you like to tell HTC?". This may be a separate issue as it still continues to "Initialize" no matter what I press
I can see 28 messages from notifications, some which are very important and urgent. Hopefully someone can help
Edit: I am using an unrooted HTC Sensation with ICS
Thanks
Update: Tried reinstalling using safe mode. Same problem happens, though instead of being stuck on initialization, Whatsapp force closes and stops working after about 2 minutes
garronkc said:
Update: Tried reinstalling using safe mode. Same problem happens, though instead of being stuck on initialization, Whatsapp force closes and stops working after about 2 minutes
Click to expand...
Click to collapse
having the same problem on a samsung galaxy s3.
Never seen this, any fix?
I tried everything.
PacinoAllstars said:
having the same problem on a samsung galaxy s3.
Never seen this, any fix?
I tried everything.
Click to expand...
Click to collapse
Same here! having the same problem on my S3 too. I don't know what to do
garronkc said:
So I had some sort of crash on my HTC Sensation where the phone rebooted, and all my whatsapp messages were gone. Whatsapp automatically backs up your messages every 24 hours, so I reinstalled to enable the backup.
1. After installation, when inputting information (after restoring your messages) and getting into profile info, I am stuck on an "Initializing: Please wait a moment..." box
2. This goes on forever
3. I have force closed, cleared cash, cleared data and tried again with no luck
4. I have uninstalled and reinstalled (and reboot the phone) with no luck
5. I have uninstalled and installed the latest version from the whatsapp website (which has a different file size than the play store one) with no luck
6. I have redone this WITHOUT recovering my messages with no luck (even deleting the back up messages folder)
7. I can actually receive notifications from whatsapp, showing messages from groups / people, though clicking it takes me back to "Initializing"
8. Sometimes I get an "android.process.acore is not responding. Would you like to tell HTC?". This may be a separate issue as it still continues to "Initialize" no matter what I press
I can see 28 messages from notifications, some which are very important and urgent. Hopefully someone can help
Edit: I am using an unrooted HTC Sensation with ICS
Thanks
Click to expand...
Click to collapse
android:
1- search for whatsapp 2.8
2- open it and enter ur phone number u'll get stuck on initializing
3- go to task manager and press and all
4- re-open whatsapp and press download
5- open the file u istalled it and replace whatsapp
ps: dnt delete the whatsapp 2.8 before you install the new whatsapp just let it replace the old one
you'll have chats but no contacts
zoox11 said:
android:
1- search for whatsapp 2.8
2- open it and enter ur phone number u'll get stuck on initializing
3- go to task manager and press and all
4- re-open whatsapp and press download
5- open the file u istalled it and replace whatsapp
ps: dnt delete the whatsapp 2.8 before you install the new whatsapp just let it replace the old one
you'll have chats but no contacts
Click to expand...
Click to collapse
I have the same problem. Stuck on "Initializing".
I tried to follow your steps, but they are not very clear.
Can you kindly elaborate the steps?
Thanks
rhumbus said:
I have the same problem. Stuck on "Initializing".
I tried to follow your steps, but they are not very clear.
Can you kindly elaborate the steps?
Thanks
Click to expand...
Click to collapse
Did the steps, but still stuck at initializing.
If your phone is rooted, try clearing dalvik cache. Other than that, I fear the only thing that you could possibly do is wait for an update.
I'm currently having (had) the same issue. I reinstalled a couple of times and suddenly it started working. I wonder if it was a problem on WhatsApp's end, because I didn't do a thing - suddenly everything was fine.
sindrik said:
Did the steps, but still stuck at initializing.
Click to expand...
Click to collapse
Did this:
- Uninstalled already downloaded version from Market on the cell phone.
- Downloaded Whatsapp from my pc, from their official website
- Transferred the APK to the cell phone, installed it.
- Left it a bit (a minute) at "initializing". Worked.
got it solved...
i was having problem with cm7.1.5 so installed cm7.2...
on 1st start of whatsaap it gave me msg about having custom rom can create problem as it does not support whats app..
then also i proceeded n i was facing same problem.it was stuck on initializing.
then after lots of different tries it worked on one trick...
what i did was :
1.1st backup all my contacts(mobile).
2.then cleared data in contact storage in manage apps.
3.installed whatsapp 2.8 which was backup earlier
4.clicked "Agree and continue" then entered my mobile no. but,it told me that whatsapp new version must be installed.
5.i then upgraded whats app from play store.
6.After installation was complete i opened it and it was started from same step of application of entering mobile no.
7. i entered no. , restored data from old backup of whatssapp, all messages were restored.
now my Display Picture , Name got appeared.
8.clicked next, shortcut of whatsapp was created. in 1 sec it got initialized, n continue button got appeared.
9. now i was having messages but no contacts(whatsapp).
10. now i restored contacts(mobile) from softwere i was using. and now after opening whatsapp m having contacts.
It worked on my phone... try it... best of luck...
Found a workable solution. Whatsapp seems to get stuck at the initilization screen bcause of contacts..
Delete all contacts, install whatsapp...
then restore contacts.. it shuold work
kelvin_tan said:
Found a workable solution. Whatsapp seems to get stuck at the initilization screen bcause of contacts..
Delete all contacts, install whatsapp...
then restore contacts.. it should work
Click to expand...
Click to collapse
Thank you so much!
I've been having this problem and this fixed it
mariachi202 said:
If your phone is rooted, try clearing dalvik cache. Other than that, I fear the only thing that you could possibly do is wait for an update.
Click to expand...
Click to collapse
But how to clear the "dalvik cache", i have link2sd nd superuser installed in my htc explorer. Kindly guide me through.
Thanks
wipe data and cache
kelvinvalencio said:
wipe data and cache
Click to expand...
Click to collapse
but if i wipe data would'nt all messages/conversations get deleted
Been getting this error since this morning. Reinstalled whatsapp. Still didn't work. Then I reflashed my ROM completely. Still having this error. Any ideas? Getting android.process.acore has stopped as soon as I open Whatsapp.
Running the Revolutionary S5 mod on my S3.
same problem
I'm having the same problem. As soon as I open whatsapp it gets stuck for a bit in the initializing screen, then crashes and shows "android.acore.process has stopped". This happens in the XRom, Smartdroid rom and S5 revolutionary rom for s3. Any fix for this? :/
ronaldl911 said:
Been getting this error since this morning. Reinstalled whatsapp. Still didn't work. Then I reflashed my ROM completely. Still having this error. Any ideas? Getting android.process.acore has stopped as soon as I open Whatsapp.
Running the Revolutionary S5 mod on my S3.
Click to expand...
Click to collapse
I had the same problem with Revolutionary S5 V3
what did the trick for me was installing an older version which i downloaded somewhere(but not too old cause whatsapp wont accept it) and use it to activate and initialize. Then i updated through google play and everthing seems fine.
As for the android.process.acore follow these steps:
First of all switch off the internet
- tap on setting and navigate to applications
- tap on all options and search for "google services framework" from the list
- tap on it and hit force stop to forcibly stop the application
- now hit force stop for the following apps
-> contacts
-> gmail
-> facebook
-> whatsapp
- reboot your system.
Cheers
WhatsApp slow initializing due to contacts problem. Confirm!
Check out how here...
http://jjpda.blogspot.com/2014/05/whatsapp-stuck-on-initializing.html

[Q] "LINE email registration system error"

Hi, i having trouble registering my email on LINE application, it keep telling me "System Error please try again latter". i downloaded and install LINE app via google play with latest version of this app. First time install it ask me to register my email, when i submit my email it say "System Error please try again latter" then i decide to register latter. After installing app i go to setting>email registration and when i hit submit button "System Error please try again latter" pop up shows. after a week still cant registering my email, is there a bug or something?how can i registering my email?
here's my device detail: Sony Experia Sola MT27i, running ICS, rooted via Root with Restore by Bin4ry [http://forum.xda-developers.com/showthread.php?p=35024193], no CMW or custom rom installed except just Root with Restore by Bin4ry
,Regards
sorry for my english
hello..anyone i've already reporting to naver.jp yesterday and still no reply
use some other email client
whats so special abt this??
i never heard its name before...
sorry cant help much
probably its server may be down...
i dun have google play so can't cross check.....
okies let me cross check... i will download apk from some website
drsanket_xperia_u said:
use some other email client
whats so special abt this??
i never heard its name before...
sorry cant help much
probably its server may be down...
i dun have google play so can't cross check.....
okies let me cross check... i will download apk from some website
Click to expand...
Click to collapse
well, nothing special, just a lot of my friend using this chat app and there is a game so i can play with friends of mine and it requires email, i just wondering if something wrong with my device, because my friend had registering email without problem, though i've already done reinstall, restart, even factory reset, well i have no idea about this, thank you :good:
I have the same issue. However, I have used this app on my Galaxy S2, but for some reason, I can't register/re-use my old account.
WeBMaZTaH said:
I have the same issue. However, I have used this app on my Galaxy S2, but for some reason, I can't register/re-use my old account.
Click to expand...
Click to collapse
I'm having this problem too, on an Incredible 2. I think I've already registered, but the app gives me this system error whether I choose log-in or register. Doesn't help that there is no contact info to be found on their website.
I'm having this problem too, on my SGS2
can't registration with phone number and email
same problem here... LWW with ICS.. but last time my x8 with GB don't have this problem
Help plzzzz,.........
I downloaded this new app line,..and opened it,..so time for registration,i entered phone number and it verified automatically as the message arrived and then it asked for contacts sync and i continued it by no sync,..because it caused error,...and i moved and tried to continue and i got this error,........... plzzz help,....i want to use this app because my special friend is on it,and its the only way to message her :silly: :highfive: ,...
zone00roxx said:
Hi, i having trouble registering my email on LINE application, it keep telling me "System Error please try again latter". i downloaded and install LINE app via google play with latest version of this app. First time install it ask me to register my email, when i submit my email it say "System Error please try again latter" then i decide to register latter. After installing app i go to setting>email registration and when i hit submit button "System Error please try again latter" pop up shows. after a week still cant registering my email, is there a bug or something?how can i registering my email?
here's my device detail: Sony Experia Sola MT27i, running ICS, rooted via Root with Restore by Bin4ry [http://forum.xda-developers.com/showthread.php?p=35024193], no CMW or custom rom installed except just Root with Restore by Bin4ry
,Regards
sorry for my english
Click to expand...
Click to collapse
that was simple problem, you just need to change your kernel
ID LINE : mcsyber
Line Issue
Register your line while connected via WIFI
I had the same issue. It works fine if you do it that way.
There is no need for a new kernel.
I have used Line on Siyah and Chameleon (Apolo) however after a PIT change I developed issues when going back to Apolo
Hey There,
Same problem for me. Went from an Iphone with a Line account on it, and would like to transfer it to my Android device. Wasn't able to do this so far. I saw some of you might have the same problem.
I did it through WIFI, no change.
How did you guys figure it out?
Thanks!

[Q] Whatsapp stuck (again) on Initializing

Hello.
Due to some problems in my Smartphone (Android 4.0.3), I had to uninstall Whatsapp Messenger and reinstall it.
It was working perfectly before I uninstalled it.
But now, there is no way to have it working again. I should say I already have an active account till April 2014. So, I installed it both downloading from the Play Store and downloading from Whatsapp website. The result is the same:
1.- Once re-installed and being sure I have both phone line and wifi network, I start whatsapp.
2.- I accept the terms.
3.- Whatsapp ask me for my phone number. I introduce the same I always have: +34 abc de fx yz and OK
4.- Whatsapp discover the old databases and ask me if I want to recover messages from them. I answer yes, whatsapp tell me that 3.189 msgs are recovered.
5.- Whatsapp ask me for the profile details, photo and name. And the strange things start here:
5a.- It seems not having recognized my phone number, as it ask for my profile, that I feel it had to be known
5b.- In the name field, there is a number too similar to the one I introduced in 3.-, but NOT the same, no country code and the last 2 digits are zeroes: abcdefx00
5c.- By this time, no message, no phone call is received
5d.- No question about verify code is received.
6.- Anyway, I put my name in the profile name field and press NEXT
7.- Whatsapp goes to “Initializing, wait a moment ….” And nothing more…. It stay stuck there…. Non ending. Hours later, the only way to resume my phone is restarting the phone.
I already tried all the suggestions of the different forums: go without recover messages, download 2.8 and then reinstall with the most recent versión, download from market and then reinstall with the most recent from whatsapp website, erase the old databases.... Same result.
I found that last year there were similar problems that seemed to be due to whatsapp servers problems, and week ago also the verification server had also troubles... Could again be this the problem?
I am planning to do a "Factory reset" of my pone (HTC Sensation), but I would like to explore any solution before that one.
Any help, please?
Thanks and kind regards

Micromax A35 isn't working fine after flashing Stock Rom

My phone was restarting at the logo. Software was corrupted.
I downloaded the Stock Rom from XDA developers, and followed every thread that could help me install fresh rom.
First problem I faced that flashing failed at FDL2.
Then somewhere on the forum I read that unchecking the calibration option in the download tool would help. I unchecked the calibration option, and lo! it flashed.
So, new software was installed. I was happy but that happiness didn't last long.
I noticed that the new software had some problems.
1. Dialer crashed as I tried calling or someone called me. As a result, I was unable to pick a call or make a call.
2. Bluetooth was successful in pairing with any device, but it refuses to receive or send any file. When I tried to send any file, there was no option of bluetooth in sharing. And when tried to receive any file from other device, there was no movement in my phone, while the phone showed the request rejected.
3. Camera clicked photos fine, but there was no preview on the screen. That is, when I opened the camera, it showed every camera option but the screen was black, there was no image of the person standing behind it. And when I clicked the shoot button, the image shot fine.
4. Internet connects, but only the sending arrow blinked; there was no receiving. Therefore, no site opened.
5. SD card, when inserted, mounted with no problem, but I was unable to delete or copy any file from it. I could only read files from it, i.e. installing software, etc.
6. Videos when played, only sound emerged, no video, even after installing MX player.
7. There was no calender in the menu, while I checked the system.img (with the help of Greenleaf_Yaffs-IMG_Manager on pc) that it was included in the system apps, but not installed while flashing.
8. IMEI numbers were changed. Bluetooth and wireless address were changed. Also, I noticed that bluetooth share app was not installed while flashing, though it was included in the stock rom.
Of all the eight problems listed above I could only rectify the crashing dialer problem and IMEI problem.
Using VRoot, I rooted my phone and using system_app_installer I replaced the dialer from the original stock dialer that I backed up earlier. I tried to install bluetooth share, but it only showed successful installation, but it did not appear in the list of system apps. I installed it several times, but each time it installed as if a fresh app, there was no prompt for a replace, and there was no result. Similar was the case with the calender app.
I rectified the IMEI using WRITE IMEI_R1.5.3001. The IMEI were written in the back of the phone so I could write the original IMEIs but I didn't have any idea of bluetooth and wireless address.
But I couldn't find any solution to the other problems for the past 1 month. I searched all over the net, but no avail.
Now, I think this all problem has its root when I unchecked the calibration option in the download tool. If this is the case, what should I do?
Please guide, friends. Desperately need your suggestions.
Thank you.

Unable to save contacts / sync contacts

Hey,
i am owner of an Cube iPlay10
It comes with stock Android 6.
No Contacts app pre Installed.
Tried to Install Google Contacts App (and other) but i cannot save any contact.
Eventough i have poeple added in my google account, its not syncing them to the tablet.
I have no system application called "contact storage" installed. Either there is no way to install it as an apk afterwards, or i need root!?!
And that will be another problem i guess...
Can you guys help me out?
I have done a video of it on YT for better understanding...
https://youtu.be/7z8CVLxNVBw
Sorry for bad english, i am not a native speaker.
Regards
Did you ever solve the issue? I also have an Iplay10 and I am facing the same problem...
Nope! Wanet to root it to store contacts storage.apk to /app and bricked it i guess!
You bricked it? During the rooting or afterwards when you moved contacts to the system app folder? Mind explaining more how it happened?
I rooted mine by using Magisk, it works fine but I'd really like to get contacts working...
I bricked it while using flash tool. Now its not responding. Only when pluged to the Computer, the PC recognizes a device. Thats all.
Try to find a apk called contacts storage in marshmallow version 6.0 and lut it in system/app folder. Reboot and it should install this apk. This app is missing in system apps so iplay cannot save your contacts.
If it still responds when plugged to computer, you should probably be able to reflash official rom and root it. I followed exactly the steps in that video to root mine:
https://www.youtube.com/watch?v=zcxOFz7CR-I
The video creator has links for all the files, and even the official rom.
Would you happen to have a link to that contacts storage app? Did you hear this from someone else who has an Iplay10 and solved the issue?
i did it with help of this exact video.
smtg went wrong i guess
i have complete rom, preloader all the stuff with scatter file and everything checked in sp flash tool, but when i connect the phone, only a bing appears. SP Flash tool is showing no response. when i unplug the tablet, then sp brings the usual error.
i will oen up a new thread i guess.
try oneof these and tell me if it worked out for you.
https://android-apk.org/com.android.providers.contacts/
(lookout for marshmallow 6)
i have heard it from german android forum, and wanted to do just like that, but then bricked!
I found 2 in that list that were marked as Marshmallow compatible, but both failed upon install. They seem to be signed by specific manufacturers like samsung, etc... and given that they gave an error message upon normal install, I was reluctant to stick them into the system app folder. I don't have a pc handy to reflash or recover so I'm a little paranoid about bootloops/bricks...
Please let me know if you recover your tablet from that brick.

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