Smart Lock not working - Samsung Galaxy S9+ Questions & Answers

Hi,
I think that since update to Android 10 Smart Lock stopped working or does not work as it should.
Basically with Trusted Places enabled I still need to unlock phone with fingerprint or pin. If I go to smart lock settings and turned it off and on smart lock works for a short time only.
I switched battery optimisation for maps, location and other options.
Does any of you experiencing any issues with smart lock and have any suggestions how to fix mine?
Phone with original system, not altered.
Similar is with my wife's S10 phone.
Thanks
Sent from my SM-G965F using Tapatalk

Kruk07 said:
Hi,
I think that since update to Android 10 Smart Lock stopped working or does not work as it should.
Basically with Trusted Places enabled I still need to unlock phone with fingerprint or pin. If I go to smart lock settings and turned it off and on smart lock works for a short time only.
I switched battery optimisation for maps, location and other options.
Does any of you experiencing any issues with smart lock and have any suggestions how to fix mine?
Phone with original system, not altered.
Similar is with my wife's S10 phone.
Thanks
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
My case location smartlock not always works... and I do have location turned on 24/7.
It's so uncomfortable being at home and not being able to check my phone without using fingerprint...
Using S.G.S9+ Duos w/ Tapatalk

My location is on 24/7 as it was before the update. It is in deed very annoying.
Sent from my SM-G965F using Tapatalk

Related

Notification on / off auto settings

Hi finally got my edge today. Loving it all ready.
I need a way of setting notifications by time meaning the phone auto switches to mute at a certain time on certain days then goes back to on in the morning at a certain time. Does anyone have recommendations please.
Sent from my SM-G925F using Tapatalk
uktivo said:
Hi finally got my edge today. Loving it all ready.
I need a way of setting notifications by time meaning the phone auto switches to mute at a certain time on certain days then goes back to on in the morning at a certain time. Does anyone have recommendations please.
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
do not disturb will do that for you in sounds and notifications
Thanks that's about 90% what I'm after. It would be great to be able to add certain contacts instead of all or favourite etc.
Sent from my SM-G925F using Tapatalk
Same here! I don't really use the 'Favorites' feature, but I had to reset all of them so that this feature would work.
There a software name Audio manager pro as I remember, try searching it. Good luck!
Did anyone find a way of using do not disturb to mute notifications? It seems less reliable for third party apps.
There is also Phone weaver, It does everything you said. The only strange issue is when you switch in airplane mode, manually or automatically, only wifi go off, the phone radio doesn't!
There is a trial version too!

How to disable lock screen?

I have an H850 running Android 6.0.1. I have Screen Lock set to "None (no lock screen)" in the Lock Screen settings, but whenever the display has been off for a couple of minutes I have to swipe away a lock screen. How can I disable it?
itm said:
I have an H850 running Android 6.0.1. I have Screen Lock set to "None (no lock screen)" in the Lock Screen settings, but whenever the display has been off for a couple of minutes I have to swipe away a lock screen. How can I disable it?
Click to expand...
Click to collapse
I've been using THIS app for years now and it does what you want (on the wifi networks you added). I'm not sure which of the versions in that thread I'm using (Universal or regular) though, it's been installed for almost 2 years :laugh:
Just try them if you want :good:
Nimueh said:
I've been using THIS app for years now and it does what you want (on the wifi networks you added). I'm not sure which of the versions in that thread I'm using (Universal or regular) though, it's been installed for almost 2 years :laugh:
Just try them if you want :good:
Click to expand...
Click to collapse
Thanks for the recommendation. I've just installed the app and set it up with my wifi network and smartwatch as trusted devices, but I still get the lock screen after a couple of minutes :0(
itm said:
Thanks for the recommendation. I've just installed the app and set it up with my wifi network and smartwatch as trusted devices, but I still get the lock screen after a couple of minutes :0(
Click to expand...
Click to collapse
Hmm, maybe try the other version? I know that one didn't work for me and the other one did, but I don't remember which one was what.
Sent from my LG-H850 using XDA Labs
I just tried the Beta and that didn't work either. The Play Store version doesn't seem to be available in my country (UK)
itm said:
I just tried the Beta and that didn't work either. The Play Store version doesn't seem to be available in my country (UK)
Click to expand...
Click to collapse
Weird, the Beta seems to be the one that works for me, I just checked (see screenshot).
Then I can't help, sorry - I hope you find a solution :fingers-crossed:
Nimueh said:
I've been using THIS app for years now and it does what you want (on the wifi networks you added). I'm not sure which of the versions in that thread I'm using (Universal or regular) though, it's been installed for almost 2 years :laugh:
Just try them if you want :good:
Click to expand...
Click to collapse
Nimueh said:
Weird, the Beta seems to be the one that works for me, I just checked (see screenshot).
Then I can't help, sorry - I hope you find a solution :fingers-crossed:
Click to expand...
Click to collapse
I'm using fingerprint security (with a pattern also defined as a backup) - are you using any sort of screen unlock security?
itm said:
I'm using fingerprint security (with a pattern also defined as a backup) - are you using any sort of screen unlock security?
Click to expand...
Click to collapse
Ah - no I'm not, just Swipe ... maybe that's why
I've also noticed that my lock screen appears when I close an app to return to my launcher (i.e. not just when the screen is turned off) - which is very annoying.
itm said:
I've also noticed that my lock screen appears when I close an app to return to my launcher (i.e. not just when the screen is turned off) - which is very annoying.
Click to expand...
Click to collapse
That's weird, I've never seen that happen at all
Maybe ask in the Smart Unlock thread ... I'm sure some smart people there could help you better than I can :fingers-crossed:

Smart Lock Trusted Locations does not work

Trusted Location not working is a common problem with various devices, but so far I never encountered any issues on my S8. However, with the S9+ I cannot get it to work. Adding your current location still leaves the phone locked. I rebooted, deleted, edited and added new locations, with no success. Anyone experienced similar issues?
It was working on my S8+ but a few weeks ago became very inconsistent. S9+ is no different. I suspect its Google related.
For some reason it started working now. Did not do anything. Seems to be a sporadic service issue, like you said.
It has stopped working for me completely in my S8 running Oreo.
Just wondering if there are any new devopments on this. None of the so-called "solutions" I have found on the internet (erasing cache etc.) work. Has everybody just given up? S8 running oreo here.
To me it works sometime and sometimes it doesnt. I have tried to do it in so many differenr way but still luck. Just works when it wants to. Funny part is with my pixel 2 xl it worked 100% of the time on oreo 8.1 so it most be something withing samsung tweaks.
People have been complaining about this for quite a while now...too bad it can't just work reliably.
By chance, do you use any type of managed email service?
For example, I have a work provided Microsoft Office 365 account. Configuration of the account on the phone requires the application to have device admin privileges and one of the permissions disabled the option of Smart Lock, which infuriates me but I understand.
It's worth checking the make sure nothing that has device admin privs is blocking that feature.
I had the same problem with my S8+. Then I jumped to the Note8, and it worked perfectly (every single time, without exception).
Now, with my S9+, it's useless. It has never worked. Not once. Pretty damn ridiculous.
On Note8 with Oreo it didn't work. Now I'm on S9+ and I'm not sure because bluetooth works well. I tried to turning BT off and the phone staid unlocked. So who knows...
I did have to remove and re-add my home address in the Smart Lock app, but after doing so it does unlock using the location now.
Restarted the phone to confirm it "sticks" and it does. Of course, the first unlock after a restart is always going to want security, but after that it is working as expected.
afh3 said:
I did have to remove and re-add my home address in the Smart Lock app, but after doing so it does unlock using the location now.
Restarted the phone to confirm it "sticks" and it does. Of course, the first unlock after a restart is always going to want security, but after that it is working as expected.
Click to expand...
Click to collapse
Removing and re-adding my address worked. Problem solved, thanks!
Sent from my SM-G965U1 using Tapatalk
afh3 said:
I did have to remove and re-add my home address in the Smart Lock app, but after doing so it does unlock using the location now.
Restarted the phone to confirm it "sticks" and it does. Of course, the first unlock after a restart is always going to want security, but after that it is working as expected.
Click to expand...
Click to collapse
jughead75 said:
Removing and re-adding my address worked. Problem solved, thanks!
Sent from my SM-G965U1 using Tapatalk
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Click to collapse
Give it a few hours after not rebooting.
WorldIRC said:
Give it a few hours after not rebooting.
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Click to collapse
Considering I did this a week ago, and it still works now, I'm thinking that is a few hours.
libb said:
On Note8 with Oreo it didn't work. Now I'm on S9+ and I'm not sure because bluetooth works well. I tried to turning BT off and the phone staid unlocked. So who knows...
Click to expand...
Click to collapse
This thread isn't about Bluetooth.
WorldIRC said:
Give it a few hours after not rebooting.
Click to expand...
Click to collapse
Well that was a buzz kill?... I'll try it tonight when I get home from work.
Sent from my SM-G960U1 using Tapatalk
jughead75 said:
Well that was a buzz kill?... I'll try it tonight when I get home from work.
Sent from my SM-G960U1 using Tapatalk
Click to expand...
Click to collapse
i find if I move around between my trusted locations, it'll work. But if I stay in one place for more than a few hours, it'll stop auto-unlocking.
WorldIRC said:
i find if I move around between my trusted locations, it'll work. But if I stay in one place for more than a few hours, it'll stop auto-unlocking.
Click to expand...
Click to collapse
So far so good. I've been home for a few hours and Smart Lock is working well on both my s9 and s9+. Had my s9 with me all day and no restarts.
I should add that I don't keep my phones on High Accuracy, keep them on Battery Saver. One thing I did when I reset my home address was I used the Add a Place and used the Lat. and Long the phone had me at. It was close to my address but it placed me closer to my neighbor. Don't know if this is what helped make Smart Lock stick...
Sent from my SM-G965U1 using Tapatalk
jughead75 said:
So far so good. I've been home for a few hours and Smart Lock is working well on both my s9 and s9+. Had my s9 with me all day and no restarts.
I should add that I don't keep my phones on High Accuracy, keep them on Battery Saver. One thing I did when I reset my home address was I used the Add a Place and used the Lat. and Long the phone had me at. It was close to my address but it placed me closer to my neighbor. Don't know if this is what helped make Smart Lock stick...
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
None of that works for me. If I reboot, it'll work for a bit, but then eventually stop working again.
It doesn't work for me neither
Inviato dal mio SM-G965F utilizzando Tapatalk

Trusted Places (Smart Lock) not working

Anyone else having an issue with the Trusted Places portion of smart lock not working on their S9+?
It's set up with my home address, location accuracy is set to High, and any mapping app shows my proper location, but I'm still always prompted for my pattern or fingerprint when wanting to unlock the phone.
Sent from my SM-G965W using Tapatalk
try restarting phone, reboot, then unlock with pin and that's it, it just unlocks after that
fende said:
try restarting phone, reboot, then unlock with pin and that's it, it just unlocks after that
Click to expand...
Click to collapse
Didn't work.
There's already a discussion on this topic going on. https://forum.xda-developers.com/showthread.php?t=3761837
Sent from my SM-G965U1 using Tapatalk
An anonymous user asked us to post the following:
I finally found this after digging through all of these threads after my upgrade from s7 Edge to s9+. It's called "Pin Window." Settings>Lock Screen and Security>Other Security Settings>Pin Windows. Be sure to enable "Ask for Pin before unpinning" to get the feature where you can pin one app to the screen and require authentication(pin #, fingerprint, etc.) for that app to be exited. Happy Galaxying and hope this helps everyone who's been looking for it!
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Click to collapse
try restarting phone, reboot, then unlock with pin and that's it, it just unlocks after that

s9+ Smart Lock - location

I have S9+ 965U1. Is anybody having issues with Smart Lock not keeping phone unlocked via location? When i add location, it shows the correct location via the GPS, correct home address. I've also manually added neighbors on all sides of me and it still rarely works. Same issue at work. I've been on every firmware available and its the same. Sometimes it works, maybe 10-20% of the time. My S8+ was just the opposite, it worked 80-90% of the time. I've done the figure 8 GPS calibration but that doesn't seem to help. Wondering if this is a common issue or if i should send it to Samsung. It would be nice if they gave the option to stay unlocked when connected via certain WiFi networks.
Trusted Location has never worked reliably on any Android phone I've used. That said, the "When At Home" routine in the "Routines" app that works with Good Lock 2018 does indeed work reliably.
Sent from my SM-G965W using Tapatalk
Devhux said:
Trusted Location has never worked reliably on any Android phone I've used. That said, the "When At Home" routine in the "Routines" app that works with Good Lock 2018 does indeed work reliably.
Sent from my SM-G965W using Tapatalk
Click to expand...
Click to collapse
Thank you I'll give that a try. I like the fact I can use wifi to unlock with it. Looks like a pretty robust program. I'll enjoy getting to know it. Hope it's not a resource or battery hog. Thanks again.
I still have my s8 and it's working almost every time with smart lock location. It most definitely works waaaay better than my S9. S7 I don't recall these issues either, it pretty much worked a high majority of the time like the 8. GPS hasn't given me any problems when navigating with maps on the 9. But smart lock location works 2 out of 10 times through many hours but never more than 4 when you have to use code or other. Maybe I'll send it in. I have the 8 to use while it's gone.
nugzo said:
I have S9+ 965U1. Is anybody having issues with Smart Lock not keeping phone unlocked via location? When i add location, it shows the correct location via the GPS, correct home address. I've also manually added neighbors on all sides of me and it still rarely works. Same issue at work. I've been on every firmware available and its the same. Sometimes it works, maybe 10-20% of the time. My S8+ was just the opposite, it worked 80-90% of the time. I've done the figure 8 GPS calibration but that doesn't seem to help. Wondering if this is a common issue or if i should send it to Samsung. It would be nice if they gave the option to stay unlocked when connected via certain WiFi networks.
Click to expand...
Click to collapse
In Trusted Places click Home - from Google Maps - Turn off this place. Everything is OK right now. In all locations, incl. the car remains unlocked. I'm guessing this about Google's location error, as weather reports, for example, that I live on two streets next to the map, and the point is right on the map.
Devhux said:
Trusted Location has never worked reliably on any Android phone I've used. That said, the "When At Home" routine in the "Routines" app that works with Good Lock 2018 does indeed work reliably.
Sent from my SM-G965W using Tapatalk
Click to expand...
Click to collapse
For me good lock routines (sep. 2018) does not work properly when I use action "unlock". I noticed that somehow my fingerprint stopped working and did not wake my phone when placing my finger. It got unlocked but I had to wake with home key... Maybe fixed with next version.
Went back to Google Smart lock and I have to say that it is now working really fine. Use this feature since my S6 where it was unreliable

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