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If you see this on Modaco, apols.
Hi folks, just picked one of these up for the £149 in Orange, but have a problem with wi-fi that I have had with a few WM devices over time, think its the AR6000 wlan chipset myself, seems very fussy about what and when it connects.
I would appreciate any help, but not please along the lines of "change your router", that ain't happening, it works fine with loads of other devices, so if this issue is non solveable, its the TG01 that goes!
OK, first connection to the Router (its a Billion ADSL) was fine, got connection, worked OK. From there in, as soon as it woke up, no dice, just unable to connect, always shows up in both WM and Tosh wireless util as available, just never connects.
Now, what I have noticed with this and at other times when I have had this issue with past devices is that it puts some odd stuff in the IP address field in the Configure Networks Adaptors screen.
I have it set for Use Server Assigned IP Address, but in the field below, I get this odd stuff fe80:221:e8ff:fe88 instead of 192.xxx.xxx.xxx that should be in there. I am sure this is somehow related to my connection issues, but searching the web, seems like noone else ever had this?
Kev
can u turn ur wifi off ?
and can u turn it back on ?
Yep, turns on and off no problem, even done hard reset to see if I can get that fresh connection, but no way.
That is your IP. You need to configure it with get automatic IP or put you the IP but is more complicated.
This problem have origin be tween router and mobile or pc. Some time routers didn't assign an IP address.
Some time have other origin is a key try to put the key in different form AES or TKIP nbest one TKIP.
Check to security type.
kevwright said:
I have it set for Use Server Assigned IP Address, but in the field below, I get this odd stuff fe80:221:e8ff:fe88 instead of 192.xxx.xxx.xxx that should be in there.
Click to expand...
Click to collapse
That looks like an IPv6 address as opposed to an IPv4 address, so I guess your router must be using IPv6. Does it not do this for your other devices? Maybe your router's DHCP serves up an IPv6 address because it detects that the TG01 can handle it. What happens when you try to do something meaningful on the network?
try and change your router security from wep (i assume it is due to a problem i have) and that seems to solve it,did for me neway and you are probably right about the chipset,
bojan6 said:
That is your IP. You need to configure it with get automatic IP or put you the IP but is more complicated.
This problem have origin be tween router and mobile or pc. Some time routers didn't assign an IP address.
Some time have other origin is a key try to put the key in different form AES or TKIP nbest one TKIP.
Check to security type.
Click to expand...
Click to collapse
Is it an IP address, all my other devices show 192.168.xxx.xxx, not seen that format before.
Checked the AES/TKIP thing, and tried both to no effect.
Also tried to set a static IP, but no dice.
Kev
paroariax said:
That looks like an IPv6 address as opposed to an IPv4 address, so I guess your router must be using IPv6. Does it not do this for your other devices? Maybe your router's DHCP serves up an IPv6 address because it detects that the TG01 can handle it. What happens when you try to do something meaningful on the network?
Click to expand...
Click to collapse
Hrmm, IPv6 address looks like
2001:0db8:3c4d:0015:0000:0000:abcd:ef12
Which is not really what I have, and nothing else uses it, in fact can not see any reference to IPv6 on the router.
Kev
useyourfist said:
try and change your router security from wep (i assume it is due to a problem i have) and that seems to solve it,did for me neway and you are probably right about the chipset,
Click to expand...
Click to collapse
Security is WPA2-PSK, which to be fair works on lots of other devices, and I don't really wanna mess with them
Kev
Put your configuration here and lets check if we have the same.
I have a similar issue using a Siemens Gigaset SE587 ADSL router at home with the wireless security set to WPA/WPA2 - it will happily connect me once, but subsequent attempts fail unless I reset the router. Other access points are fine. For example, there is a BTOpenZone router not far outside that I can connect to at will, with no problem. Also, the router we use at work happily embraces the TG01's desire to connect.
The SE587 has been a bit temperamental with certain other devices so I wonder if the issue is the slightly fussy router rather than the phone?
Oh well .. I'm picking up a second hand Belkin 54g router soon, so hopefully this will solve it.
Ok guys this problem how I said his origin is to not assign one IP address correctly. This problem is because of WPA2 crypt key.
Turn of your security in your router and try to connect and lets start talk then.
that address (the numbered one) looks like a mac address, if you log on to your router, set up a rule with that mac address and/or ip addres (try 192.168.0.4, its usually free unless you have more than 4 connected devices, if you have then up the 4 to a 6) and restart the connection
it may help or it may do nothing or i might be wrong
Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
StampedChipmunk said:
Hi all,
I'm having a hell of a time keeping my X10 connected to my home WiFi router (a Netgear DG834). If I reset the router, the phone connects and is happy for as long as you like.
turn off the wifi, or move out of range, and it will never connect again ... unless you reset the router.
*sigh*
Been trying lots of stuff and it seems okay to connect over an open connection, but that's not satisfactory.
On further investigation, I've discovered that the Router detects the phone, but doesn't issue an IP address and I believe this is because the Phone does not transmit an identifier name, just a MAC address.
SO ... HOW DO YOU SET THE WIFI IDENTIFIER NAME?
Thanks for any help offered.
regards,
S.
Click to expand...
Click to collapse
DG834 the same router as i have, I have the V5 version, anyway I had exactly the same problem, will not connect to it once you turn off wifi or move out of range, just says scanning on the phone.
Anyway the Fix is to download the latest firmware for your router, make a backup first but i didn't need a backup, install the latest firmware and it should be ok, I know mine is
I've been having the same problem as you with the wifi, with the router not issuing an IP address, but didn't realise that was the problem.
Just tried resetting the router and it worked. However, when i got back to my laptop, i noticed that there had been an IP address conflict between the phone and the laptop.
Just something to throw in there...
Cheers both.
Router firmware is at the latest according to Netgear (I have the same model, just couldn't remember the version number)
I'll check the IP Address conflict, but with the router set as DHCP, along with all my assorted PCs all set to ask the router for an IP address this shouldn't happen, unless the Phone has a fixed IP address in it somewhere.
Hmm.
Weirdly I turned the wifi on this evening on the phone and it connected immediately and had no problems. Will have to keep watching and checking I reckon - there's not a consistent fault here...
Just plugged my headset into my X10 and bang its lost the Netgear 834, there is defo something wrong with X10's and the most popular router in the world lol
I am going to try and see if it loses my [email protected] fast 24 router provided by Sky Broadband, will let you know if it's Netgear specific.
Must be a Netgear thing, my sagem works flawlessly, I install 834s all day in work, we have approx 150 of them out there with customers, I cannot belive this phone is not fully tested with it Can someone try adding the MAC address to the list of permitted devices and see if it holds connection then?
Following on from my investigations on why the SGS2 takes *so" long to re-establish a WiFi connection, it now seems part of the problem is a major delay in obtaining an IP address.
In another thread (I forget which one) it was suggested that slow WiFi could be caused by a router not being able to cope with 802.11b, g & n traffic at the same time, which got me thinking - what if I disable the n part of the WiFi on the phone to revert it to 802.11g - would this make acquisition time on an older router faster?
So - does anyone know which file / script etc. could be altered to keep WiFi enabled, but ONLY at 802.11g; not utilising 802.11n?
stuclark said:
Following on from my investigations on why the SGS2 takes *so" long to re-establish a WiFi connection, it now seems part of the problem is a major delay in obtaining an IP address.
In another thread (I forget which one) it was suggested that slow WiFi could be caused by a router not being able to cope with 802.11b, g & n traffic at the same time, which got me thinking - what if I disable the n part of the WiFi on the phone to revert it to 802.11g - would this make acquisition time on an older router faster?
So - does anyone know which file / script etc. could be altered to keep WiFi enabled, but ONLY at 802.11g; not utilising 802.11n?
Click to expand...
Click to collapse
Just a guess, but is likely a build.prop tweak
Is this a frequent problem ? Has never happend here
Sent from my GT-I9100 using XDA App
As I've said in my post on the general forum, I get a horrible delay every time I ask the phone to connect WiFi.
I've got the WiFi sleep policy set to "when screen turns off" to save battery power; and using the same router as on my SGS (hell, i can sit the phones next to each other to try this) I get the following:
Waking the SGS up from a sleep results in a delay of 1 or 2 seconds before WiFi connects.
Doing the same with the SGS2 results in a delay of up to 1 minute before WiFi will connect. (sometimes it can be seen to give up trying to acquire an IP address, then try again)
...so yes, may be a router issue, but clearly there's something different between the 2.3.3. on the SGS versus the 2.3.3 on the SGS2 as well.
You could just disable n mode on your router if you think mixed mode is slowing it down. Most new routers will let you choose which wifi modes to broadcast via their web interface. The best option would be to only use n if all your devices support n.
Sent from my GT-I9100
Router only supports g. I'm suspecting the phone looks to n first, hence my interest in disabling it.
stuclark said:
As I've said in my post on the general forum, I get a horrible delay every time I ask the phone to connect WiFi.
I've got the WiFi sleep policy set to "when screen turns off" to save battery power; and using the same router as on my SGS (hell, i can sit the phones next to each other to try this) I get the following:
Waking the SGS up from a sleep results in a delay of 1 or 2 seconds before WiFi connects.
Doing the same with the SGS2 results in a delay of up to 1 minute before WiFi will connect. (sometimes it can be seen to give up trying to acquire an IP address, then try again)
...so yes, may be a router issue, but clearly there's something different between the 2.3.3. on the SGS versus the 2.3.3 on the SGS2 as well.
Click to expand...
Click to collapse
quick side note, wifi sleep policy set to NEVER saves you much more battery power because when it switches over to 3g, 3g uses way more power than just leaving it on wifi. counter intuitive but true.
Have you tried hard coding an IP address on the S2?
And by Hard coding, he means manually setting a Static IP address and now allowing the DHCP to provide you an IP address each time. Although the IP will most likely be the same while using DHCP, it has to request and authenticate each time. Setting a Static IP address eliminates the process of "Asking" for a IP address each time.
when the phone scans and finds the ssid, as part of that scan it checks if the router supports b/g/n then will try to connect at the highest speed. If the router isnt n compatible it wont even try.
I don't want to give the phone a static IP as I regularly visit three or four different wireless networks and they don't all use the same IP range.
I do know how DHCP works, this isn't a newbie question.
It seems definite now, watching the phone, that it tries to connect once (presumably on n), fails, then re-connects (quickly) on g.
Of course, I'll be changing the router eventually; I'm just interested in what's going on first
stuclark said:
I don't want to give the phone a static IP as I regularly visit three or four different wireless networks and they don't all use the same IP range.
I do know how DHCP works, this isn't a newbie question.
It seems definite now, watching the phone, that it tries to connect once (presumably on n), fails, then re-connects (quickly) on g.
Of course, I'll be changing the router eventually; I'm just interested in what's going on first
Click to expand...
Click to collapse
Understand about leaving it set for DHCP. Trying a fixed IP as a test may tell you if DHCP is part of the delay. If the b/g/n search is that slow it would be useful if it could be configured more precisely.
Have you tried it using another router using only g? If n is available it connects quickly? Seems like others would have mentioned this if it is something with the phone as g-only networks are still common.
I too am interested in disabling 802.11n. wpa_supplicant keeps hanging on some wifi networks and I suspect it may be because of n.
I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
DLCPhoto said:
I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
Click to expand...
Click to collapse
You could try creating a static IP address using the MAC of the GS4 on your Cisco router. It sounds like it's authenticating, but unable to assign an IP for whatever reason.
Disable WiFi Multimedia (WMM) or the equivalent... BOOM! should work fine.
Also, if it's a MAC filter issue turn your MAC filtering off. If that is the issue your GS4 will connect instantly once MAC filtering is off.
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
DLCPhoto said:
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
Click to expand...
Click to collapse
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
ttupa said:
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
Click to expand...
Click to collapse
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
DLCPhoto said:
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
Click to expand...
Click to collapse
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
ttupa said:
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
Click to expand...
Click to collapse
Does anybody else have any ideas here?
I have also posted on Netgear and Verizon's forums, but am not expecting too much from either of these. I'm putting my money on the expertise here at XDA!
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
Eric214 said:
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
Click to expand...
Click to collapse
I'll have another look in the morning but earlier today I looked through every page of settings and didn't see anything that looked or sounded like this.
What section or function might you expect it to be found? What else might it be called?
Thanks.
Advanced settings in your router.
Basically, the 802.11n spec requires devices to support 802.11e (Quality of Service [QoS] enhancements for wireless LAN) in order to use HT (High Throughput) link rates, i.e. higher than 54 Mbps. (WMM is a subset of 802.11e that was created by the Wi-Fi Alliance as a stop-gap measure while 802.11e made its way slowly through the IEEE review process.)
The point is this is an issue for the GS4 as it's either firmware related or a Samsung issue they didn't realize they caused. Point being, if you have constant disconnects to your router, disabling WMM should make your connection "stick". At this point its what you may have to do until a firmware update for the router is released or Samsung releases an OTA update fix. Unless you're rolling 3+ devices at the same time streaming content you shouldn't have an issue running 54mbps. I stream full HD content to 2 devices at the same time with no lags or decompression issues at 54mbps.
As long as your phone has a static IP from the router there is no reason to set the DNS on the S4...the router does all the DNS routing for your devices. Hopefully that'll fix your DNS error issue.
Sent from my SCH-I545 using Tapatalk 2
OK - had another look at the Router settings, and found the WMM option in the QoS section. I somehow overlooked that yesterday. I'll try this out later today when I'm at home.
Eric214 - with respect to this WMM setting, I have a Panasonic SmartTV, and stream Netflix, Amazon Video, Vudu, etc. and can get the highest quality (1080p) through these. Is changing this setting going to impair throughput for this purpose?
chrishoyt2012 - after changing to Static IP, if I did nothing on the phone (that is, kept it at DHCP), it didn't fix the problem. I then selected Static IP on the phone, which necessitated inputting DNS. There were DNS server entries there by default, and these didn't work, so I manually changed them to my ISP's DNS that are used on my Desktop.
What should I be doing in this regard, other than what I have tried above?
Thanks!
Well, I disabled WMM Support, but nothing changed. It still failed to get an IP Address, same as I described in my original post.
No replies in the other forums either.
I'd really like to get this going - I'm also considering getting the S4, but this may cause some second thoughts...
I went into the Netgear Adapter's setup program, but couldn't fix the problem there either.
I tried different Channels, and a few other settings changes, but no joy.
There was a WMM setting there, but it was checked, and greyed out, so I couldn't try unchecking it even if I wanted to. I disabled WMM on the Router again, but this option remained unavailable on the Adapter's setup program.
I went into my Router, and deleted the IP address for the S4, to try and 'reset' it, but still no change. The S4 shows 'failed to acquire IP' every time.
Any other ideas?? I also tried my daughter's Razr HD, and it connected fine, just like the others. What is so different about the S4's WiFi connectivity??
Got an s3 today from radioshack. I had an S2 before. I went home and tried to connect to wifi like I normally do. I use WPA2 Personal TKIP+AES encryption with MAC filtering enabled so only devices I know about can connect on my WiFi (friends were jerks and I needed a way to control who gets on.) Anyway, I added the Mac address to the list of trusted devices and tried to connect after putting in the WiFi password. I was unable to connect and the error message it gives is "authentication error occurred" "incorrect password". A bit of trouble shooting later, because i knew the password was right. I decided to disable the MAC filtering for a moment to see if I could connect. I was able to connect, but as soon as i enabled the MAC filtering it disconnected with the same error.
My Question is, is there a way to fix this problem? Without rooting and without disabling MAC filter permanently
Things I have tried:
changing the frequency of the router tried channel 1-11 (phone only works on channel 6 with filter disabled)
changing the authentication type
removing re adding the mac address
rebooting the router
rebooting the phone
standing in-front of the router with the phone pass-phrase input
dialing *#0011# and turning off power saving on the WiFi
I assume you've double checked the mac address is correct? Ensured lower case for a-f chars? Oddly it does seem as if its an incorrect mac address.
Does your router show macs of connected devices if you turn filtering off? If so, copy / paste from there?
Sent from my GT-I9300 using Tapatalk 2
just wanted to update and let you guys know whats going on. I found out what the problem was, and I am currently taking steps to fix it. So the mac filtering is the problem for sure. I did not input anything wrong. I found out that because the S2 and the S3 are similar the mac address of both phones cant be added at the same time or neither device can connect to the network. I decided to root the S2 and change the Mac address so that both devices should be able to connect.
Better than rooting the S3 since i dont have insurance on it.
anyway hope this update helps someone else who has the same problem.