Display woes - OPPO Find X2 Pro Guides, News, & Discussion

So i swapped my first device kinda wish i hadent as the screen was great.
New device has green tint anything below 10% (this i can just about live with as i just raise brightness). However i recently noticed in direct sunlight yesterday that i can barely see screen and it tints purple (yes i have adaptive brightness on)
Now something really strange in bright sunlight when a shadow casts across a white screen , the shadow against screen is green has anyone else noticed this ......?
.
hard to capture properly as spare phone is an old iphone but the green shadow is from my hand which can be observed above , also notice how the white tints to purple.

tonnytech said:
So i swapped my first device kinda wish i hadent as the screen was great.
New device has green tint anything below 10% (this i can just about live with as i just raise brightness). However i recently noticed in direct sunlight yesterday that i can barely see screen and it tints purple (yes i have adaptive brightness on)
Now something really strange in bright sunlight when a shadow casts across a white screen , the shadow against screen is green has anyone else noticed this ......?
.
hard to capture properly as spare phone is an old iphone but the green shadow is from my hand which can be observed above , also notice how the white tints to purple.
Click to expand...
Click to collapse
Well the green tint below 10% i don't experience with my phone.
The other notion/complaint, is just natural properties of an OLED panel, all my previous phones had the purple in sunlight tint.
probably the brighter sunlight reflecting in one of the physical layers of the panel. Nothing you can get rid off unless you want LCD.

backfromhome said:
Well the green tint below 10% i don't experience with my phone.
The other notion/complaint, is just natural properties of an OLED panel, all my previous phones had the purple in sunlight tint.
probably the brighter sunlight reflecting in one of the physical layers of the panel. Nothing you can get rid off unless you want LCD.
Click to expand...
Click to collapse
i have a new phone incoming tomorrow , these are the pictures of green tint (purple sunlight) sounds like something will have to compromise on .. green tint i cant though.

tonnytech said:
i have a new phone incoming tomorrow , these are the pictures of green tint (purple sunlight) sounds like something will have to compromise on .. green tint i cant though.
Click to expand...
Click to collapse
Look, the picture you took in sunlight is normal behavior and physics.
The low light low brightness pictures are indeed not normal, indeed should be exchanged for another device!

tonnytech said:
i have a new phone incoming tomorrow , these are the pictures of green tint (purple sunlight) sounds like something will have to compromise on .. green tint i cant though.
Click to expand...
Click to collapse
also, on the first photo I can see black bar near punch hole
exactly the same as on mine.. will probably send it back

Just got new phone July batch , first impressions are a lot less green tint ..... thank god June panel was a joke July panel I think its still there just a lot less this time ... will see later this evening and post picture back.
black bar across top i can see but not to bothered about this in all honesty.
Colours have to admit whites are cleaner as a result but rest look to be calibrated identical to last panel.
I think my first panel dated May was the best colours just seemed to wow instantly , everyone who saw phone commented on display in a positive manner.

** dupe post del

Here, this is how mine looks like at min brightness: green tint and horizontal bar
Sending it back
Sent from my OPPO Find X2 Pro using XDA Labs

Seems to be some QC issues, I'd suggest getting a replacement, I can't see any of these issues on my device personally

TheInfiniteAndroid said:
Seems to be some QC issues, I'd suggest getting a replacement, I can't see any of these issues on my device personally
Click to expand...
Click to collapse
Might that be because your device is prior to May on build?
I think it’s pointless replacing now I’ve had three models and it seems inherent now from my own experiences.
Do you use dark mode?
Sorry for the questions just trying to get some feedback
I’m only speculating but my latest device also has it my only device which didn’t have it was built in May , I’m wondering if the early batches had good panels for reviews etc and they cheaped out after that to bring production costs down (speculation as I say) but seen this before with other companies.
One thing I’ve noticed on my latest device is it goes a lot brighter than my previous June model. I’m thinking if I want to keep this device, I’m going to have use light mode which is a shame, if we had root we could just black out all the grey parts like status bar notifications etc and mask issue.

tonnytech said:
Might that be because your device is prior to May on build?
I think it’s pointless replacing now I’ve had three models and it seems inherent now from my own experiences.
Do you use dark mode?
Sorry for the questions just trying to get some feedback
I’m only speculating but my latest device also has it my only device which didn’t have it was built in May , I’m wondering if the early batches had good panels for reviews etc and they cheaped out after that to bring production costs down (speculation as I say) but seen this before with other companies.
One thing I’ve noticed on my latest device is it goes a lot brighter than my previous June model. I’m thinking if I want to keep this device, I’m going to have use light mode which is a shame, if we had root we could just black out all the grey parts like status bar notifications etc and mask issue.
Click to expand...
Click to collapse
not sure about your theory abt early batches; my device's QC date is April 22 and yet I have display issues
seems this type of issues are pretty common with this panel which is used by both Oppo and OnePlus

TheInfiniteAndroid said:
Seems to be some QC issues, I'd suggest getting a replacement, I can't see any of these issues on my device personally
Click to expand...
Click to collapse
tobias14 said:
not sure about your theory abt early batches; my device's QC date is April 22 and yet I have display issues
seems this type of issues are pretty common with this panel which is used by both Oppo and OnePlus
Click to expand...
Click to collapse
well that shoots that theory down
I dont think there`s much point swapping its like looking for a unicorn either return and try a device without this samsung panel or find a way to live with it sadly :/

tonnytech said:
well that shoots that theory down
I dont think there`s much point swapping its like looking for a unicorn either return and try a device without this samsung panel or find a way to live with it sadly :/
Click to expand...
Click to collapse
yep, seems so.. a lottery
the thing is that I can see this issue only at very low brightness, somewhere below ~15%
and in everyday use the display is perfect (I anyway always use light theme)
but then again it bothers me knowing it is there
on the fence now:
send the Oppo back (already have return label) and try luck again with OP8 Pro (order placed, should be dispatched tomorrow; I sent back my first OP 8 for a refund due to same display issues)
or just live with it, keep Oppo and cancel OP 8 order...

tobias14 said:
yep, seems so.. a lottery
the thing is that I can see this issue only at very low brightness, somewhere below ~15%
and in everyday use the display is perfect (I anyway always use light theme)
but then again it bothers me knowing it is there
on the fence now:
send the Oppo back (already have return label) and try luck again with OP8 Pro (order placed, should be dispatched tomorrow; I sent back my first OP 8 for a refund due to same display issues)
or just live with it, keep Oppo and cancel OP 8 order...
Click to expand...
Click to collapse
Hold onto oppo await OnePlus if it's green then decide on which phone to keep or return both ... Less swaps
Good luck ?

How do you see your QC date?

belloni said:
How do you see your QC date?
Click to expand...
Click to collapse
It is on the box
Sent from my Find X2 Pro using XDA Labs

tobias14 said:
It is on the box
Sent from my Find X2 Pro using XDA Labs
Click to expand...
Click to collapse
You had any luck on either of your devices
Quite happy with my device now having given up on dark mode lol

**duplicate post**
Sent from my a40 using XDA Labs

tonnytech said:
You had any luck on either of your devices
Quite happy with my device now having given up on dark mode lol
Click to expand...
Click to collapse
I cancelled OP8 order that day as I thought that I can live with Oppo's screen. But I can't, so I sent it back today.
Ordered OP8 pro again, it is arriving tomorrow. Will update once received, fingers crossed.
Sent from my a40 using XDA Labs

tonnytech said:
You had any luck on either of your devices
Quite happy with my device now having given up on dark mode lol
Click to expand...
Click to collapse
so, got my 2nd OP8 pro y'day and the black bar is there and green tint at low brightness as well. QC date is May 28th, the same was for my first OP8 pro
this is my 3rd device with same panel and same issues (2x OP8 pro, 1x Find X2 pro)

Related

[Q] Xperia S' screen problems

So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Razje said:
So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Click to expand...
Click to collapse
Nope just perfect
awf said:
Nope just perfect
Click to expand...
Click to collapse
Lucky you, i have a "dead pixel", green one.
And a yellowspot in the rightbottom corner, but that'll fade over time. (i hope)
I'm glad that the screen has a very high resolution, it's really hard to even notice the dead pixel.
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
I have the exact same, a yellowish spot in the bottom right corner.
I hoped it was the same problem as the iphone or SGS2.
They say the yellowspot is from the glue that they use to stick the screenlayers together, but it needs time to vaporise and should go away over time.
But I have my phone now almost a week and i still get the spot back now and then.
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
prathaban said:
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Lol software problem :')
Sounds like bull**** to me.
I had contact with T-Mobile today, about the dead pixel and yellowspot.
The guy told me he's going to get information for me, and see if they can replace it. he'll send me an email later.
Same hear.
Barely visible yellowish (only on whites) at the bottom part of the screen.
It varies depending on the view angle.
Perfect screen here
Sent from my LT26i using xda premium
T-Mobile called me today, they'll send me a new one next week
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Razje said:
T-Mobile called me today, they'll send me a new one next week
Click to expand...
Click to collapse
Lucky you! I'm still waiting for update from Sony! Will see if they can replace the unit.
I also noticed that at times the yellowish spot disappears and appears back again! I wonder what it could be!!
hiraj_panosian said:
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Click to expand...
Click to collapse
Ah you are the guy from the T-Mobile forum (Hiraj) with 5 dead pixels.
Anyway they told me it's in stock again next week (Monday 19th)
Just noticed that my screen keeps flickering, this is more noticeable on white backgrounds, is this normal as in the auto brightness or should I be worried?
Sent from my LT26i using xda premium
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Got a blue/whiteisch pixel to the top right of my screen
They said i need to have more then 3 to get a new phone :/`
Can i fix this ?
GiveMe2Beers said:
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Click to expand...
Click to collapse
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
dibdin said:
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
Click to expand...
Click to collapse
I believe that yellowish tint has something to do with warmth from the screen or the battery or the screen staying on for a longer time or something or something.
because when I'm using it alot, playing games, browsing, whatsapp etc etc. for like an hour. It gets more visible.
And then it's from "barely noticeable" to "hard to miss"
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Razje said:
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Click to expand...
Click to collapse
Same here. Interesting what you say. I would still like to know where the consumer stands on this issue, and if Sony themselves would recogonise if this is a somehow a fault with the display. My Arc had no such problems.
Hi guys,
I'm new here, but I was reading the threads on the S from the start.
Reading through the screen problems I was thinking about the following:
The Xperia S's screen is glued- as I know -, like for example the iPhone4/4s'. Some i4 users noticed this yellowish tint as well, and they've came to a conclusion it was because of the glue what was used to put the screens together and it disappeared after about 1,5-2 weeks.
This could explain the reaction to temperature differences too.

Yellow Tint

Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Pixelicious said:
Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Click to expand...
Click to collapse
Seems like a hardware problem
Sent from my ONE E1003 using Tapatalk
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Znamir81 said:
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Click to expand...
Click to collapse
^^I agree!
Yeah just a check back and the yellow is still there I've submitted a ticket waiting for reply :S
Sent from my ONE E1003 using Tapatalk
So I ordered a OPX on 8th Nov and got it on 10th Nov, What an awesome device with brilliant Display !!!!
Then my cousin saw it and wanted on for himself, so I ordered another one for him on 11th and got it on 14th ...
But when I saw compared both the phones, I realized that my OPX's display has a Yellow Tint
So after the Moto X(gen 2), Nexus 5X ... The OPX also has the same problem ...
I wonder what might be the reason behind this and why none of the company ever commented on this issue before ????
I want all of you to check your device and see what type of display you have, so that we may be able to conclude which one is defective, and if a particular batch is affected .
Here is the information of my 2 OPX :
1.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Nov 2015
QC: 2003D
Date : 2015.10.21
Yellow Display : YES
2.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Oct 2015
QC: 2003D
Date : 2015.10.17
Yellow Display : NO
Once we get color correction in the custom kernels this won't matter.
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Pixelicious said:
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Click to expand...
Click to collapse
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
geko95gek said:
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
Click to expand...
Click to collapse
The only information I could find was the QC Code and it was on the bottom of my box
Blue Tint Display On OnePlus X
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Maybe it's your personal taste of colors ? I haveQC2006N
Date 2015.10.24 Screen perfect for me,no blueysh or yellow here
Shubham84 said:
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Click to expand...
Click to collapse
I've read about a slight blue tint when looking at the display from an angle, in several video reviews.
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
ShinOrochiX said:
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
Click to expand...
Click to collapse
That's a shame mate,hope you get it sorted soon.
On the battery front I find it quite good tbh. I get over 5 SOT regularly in day to day usage.
Sent from my Nexus 4 using Tapatalk
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Calvin2394 said:
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Click to expand...
Click to collapse
Yeah, once the kernels implement colour correction it will be fixable.
Think back to Nexus 4, so many people were running different colour profiles lol
I don't know if it's plcaebo or it really happened. I stay in Mumbai which has a hot and humid climate (40degree is normal for us) and went to a cold place with temperature around -5 degree. I noticed that the screen got a yellow tint but it got back to normal once I got to warmer place. Now it could just be my illusion. Could anyone with some knowledge on this opine on this??

Screen issues!

Anyone else experiencing this? See attached photo. Bottom end of the screen, pretty much half way down and onwards, colours and get lighter at 0% brightness. Top of the screen is black, like an AMOLED panel should be, bottom is light with an almost green tint. Used a screen test app and can see the shift even more and also navbar burn/retention.
Not impressed.
As I ordered this on O2, via Mobile Phones Direct, who do I contact or do I go to Huawei? Only been using the device for a weekend!
cd993 said:
Anyone else experiencing this? See attached photo. Bottom end of the screen, pretty much half way down and onwards, colours and get lighter at 0% brightness. Top of the screen is black, like an AMOLED panel should be, bottom is light with an almost green tint. Used a screen test app and can see the shift even more and also navbar burn/retention.
Not impressed.
As I ordered this on O2, via Mobile Phones Direct, who do I contact or do I go to Huawei? Only been using the device for a weekend!
Click to expand...
Click to collapse
You got a dud mate. Can happen on any oled screen unfortunately
Reuben_skelz92 said:
You got a dud mate. Can happen on any oled screen unfortunately
Click to expand...
Click to collapse
Not impressed, but so be it...
I'll see what can be done in the morning
I have a similar issue
https://forum.xda-developers.com/ma...ro-greenish-display-screen-t3859268?nocache=1
cd993 said:
Not impressed, but so be it...
I'll see what can be done in the morning
Click to expand...
Click to collapse
I'm sure they will give you another replacement to try
---------- Post added at 12:35 AM ---------- Previous post was at 12:30 AM ----------
cd993 said:
Not impressed, but so be it...
I'll see what can be done in the morning
Click to expand...
Click to collapse
Ok so on lowest brightness in a dark room the darks on xda for example is greyer bottom half of the screen. But tbh any oled I've tried struggle a bit at very low brightness on dark/grey colours. Staying that yours does look particularly bad on the bottom 3rd
I have that too in the bottom right hand side of the screen. I already spoke to Sky to get a replacement and they want me to send pictures.
Nghtmare said:
I have that too in the bottom right hand side of the screen. I already spoke to Sky to get a replacement and they want me to send pictures.
Click to expand...
Click to collapse
I'm printing out the photos I've taken in colour and including it with me return, keeping them for my record too. They want me to factory reset the device so last thing I want is for them not to be able to replicate the issue. Unsure what tests they'll do, as it's going back to Mobile Phones Direct
That sucks mate. I've not followed screen issues on OLED devices closely across the brands...so surprised this is happening with a premo device. Hopefully there are only 1 or 2 cases for some of these major defects...as many more becomes worrying!
RoOSTA
roosta said:
That sucks mate. I've not followed screen issues on OLED devices closely across the brands...so surprised this is happening with a premo device. Hopefully there are only 1 or 2 cases for some of these major defects...as many more becomes worrying!
RoOSTA
Click to expand...
Click to collapse
I know right!
Another thing, sorry for off topic is I've switched from Three to O2 (number transferred a few hours ago and now using O2 with old number) and I'm getting absolutely terrible 4g speeds. At work at the moment and signal hasn't always been the greatest on my office, but hoping when I test speed when I leave and also when I'm home that speeds are decent. Otherwise I may end up cancelling this phone and contract, and maybe I'll see about the Pixel 3 XL on a contact back with Three, or maybe I'll go sim only and get the Oneplus 6T - as the likelihood of getting root for this device is looking slim.....
Wait for 1/11, which ius the AUS release date of the phone and an extra week and see if Funky Huawei offer rooted versions of this phone. The hardware by itself is far superior...it's a same there's a lot of bugs and problems letting it down though...and then there's EMUI...
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
ijuanp03 said:
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
Click to expand...
Click to collapse
is there a way to change the background of the keys? e.g. to overlay on the app thats open rather than display on a white band?
ijuanp03 said:
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
Click to expand...
Click to collapse
I use gesture this is my second phone. I've a funny feeling its something to do with the finger sensor and the pressure.
stewartk said:
I use gesture this is my second phone. I've a funny feeling its something to do with the finger sensor and the pressure.
Click to expand...
Click to collapse
Using gestures here b no issues on day 2 lg panel 51
I'm worried that I will have same issue too. Bought mine from optus Australia. If problems exist phone will be going straight back
Hazzay88 said:
I'm worried that I will have same issue too. Bought mine from optus Australia. If problems exist phone will be going straight back
Click to expand...
Click to collapse
Same here. I'll wait a few weeks to get a revised model then.
tphillips84 said:
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
Click to expand...
Click to collapse
Ive got the same issue only just started though which is weird!
if its carries one I am thinking of jumping ship not a massive fan of the curved edges but everything else about this phone wins for me just a shame they didn't keep it flat like the P20 Pro.
leo72793 said:
Same here. I'll wait a few weeks to get a revised model then.
Click to expand...
Click to collapse
So far I haven't had any issues. I hope I don't experience any any problems
tphillips84 said:
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
Click to expand...
Click to collapse
have you received your replacement device yet ? and if so how is it ?

BOE screen Inferior. Anyone have a good one?

I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
I have a BOE Seems really great, nice vibrant colours, whites and Blacks are really good. Only issue I have is if you turn off the adaptive brightness the powergenie dims most Google and Facebook apps. But the last few days I have left the adaptive brightness on auto and it seems to not dim as much. I tend to push the brightness up a little bit though.
Something I have noticed, not related to the screen, is I occasionally hear a little click in the sound, I'm not sure what that is. Unless big brother is activating my microphone. ?
Sent from my HUAWEI LYA-L09 using XDA Labs
I must admit, I do notice the colour issue mostly in Chrome but it doesn't seem to be exclusive to it. Plus the colour banding issue is really bad on mine. For instance, at 1:28 on this video (https:// youtu.be/tO01J-M3g0U) the sky has awful banding and also an actual flickering. I guess I have a bad display. I just wonder if they will see it or just send it back. It's definetly there and anyone used to good screens would see it however my aging parents said there was nothing wrong with it so it isn't obvious to anyone not used to an OLED screen and I imagine they could easily say they see no issues. Ahhhh.
No issues with my BOE screen. If you secretly swapped it with a (good) LG I wouldn't notice.
Sent from my LYA-L29 using Tapatalk
BOE is the best much much better then LG super
boe screens are better imo, this lottery with LG is awful
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
Nem9h88 said:
Cheers guys. I must just have a defect BOE. It definitely doesn't look right at all.
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That was my BOE mate 20 pro. Build date 18B05.
djBarren said:
That was my BOE mate 20 pro. Build date 18B05.
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Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
Got my BOE 18B23, looks great - you might have a faulty one.
Looks like a faulty BOE screen...I examined mine obsessively within my 2 weeks return period and found no issues. It MIGHT be a bit less bright that LG, but I am comparing it with Youtube videos and Interweb pics, so it's a false call.
Happy so far.
Definitely looks like you have a defective BOE display. I got mine today (18B23) and it's great, at least compared to my old V30 it's much better.
Nem9h88 said:
Ooooooh interestingly that is exactly what mine looks like but reversed and guess what... Same build number. Did you get yours replaced with Huawei or a retailer?
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I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
djBarren said:
I received a refund after an email to the Carphone Warehouse CEO. As the IMEI I had was from Huawei not CPW. The CPW have been absolutely fantastic to me.
I went yesterday hell bent on a pixel 3xl. But I was drawn toward the Mate 20 Pro. After much discussion with the manager I ended up walking out with a Mate 20 Pro, 18B26 and it absolutely perfect. It's what the phone should have been from the get go. Uniform, responsive, fast fingerprint scanner, sharp and vibrant.
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Give me this ceo email address, please. Having problems with cpw
lawtq said:
Give me this ceo email address, please. Having problems with cpw
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Click to collapse
I'll DM it to you.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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My BOE is perfect. Actually nicer than my Note 9 and Pixel 3. LG was no better.
Nem9h88 said:
I know this is not the place to discuss general issues with the phone but I signed up as these forums have the most and best discussions on the issues. I am on my 3rd Mate 20 Pro as the first two LG ones had the screen bleed issue.
Now I have a BOE screen but it looks absolute trash. It lacks brightness and contrast and has a pink tint towards the top and a green tint at the bottom when you view white pages. Also when I watch videos I get awful colour banding etc on gradients. Also I get odd tints etc whenever I look at the phone from almost any angle. I am so so so disappointed.
I'm just curious if anyone has a BOE screen that is as good as the original LG ones (minus screen bleed obviously) as I don't want to send this back if I'm going to get the same crappy screen back. I'm so frustrated and will never buy a Huawei product again.
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I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
mtvzbnck said:
I have EXACTLY the same problem as you. This is also my 3rd Mate 20 Pro. First was LG, with the green glow issue, that was visible only in dark room with brightness set to minimum and grey background (I am still mad why I returned it, because it was better than BOE) . My second device had a BOE screen with very very bad screen uniformity at low brightness. And now my third Mate has also BOE screen with the same problem as yours. Lower half of the display has a green tint and the upper half has a pink tint. I dont mind if the screen has a tint, because that can be "repaired" by tweaking color temperature. But this is super annoying. When you scroll on sites with white background you can see how it goes from green to pink tint. Otherwise screen is great and therefore I also have a concern about the next device that I might get as a replacement, as this is clearly a lottery now. I am probably going to wait until like a month and then try to get a replacement (I hope they will admit something is wrong with the display) . It is not really affecting the day-to-day usage of the device, it is just my eyes and heart is hurting when looking at the display. Maybe I am just too picky, but I expect from the device which costs 1k€ to be worthy of its price in every department, especially display.
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This complete echos my device and my sentiments about the whole thing. For the money this device should not have the issues. It is a fact. This is my first Huawei device and I'm almost certain it will now be my last.
I also don't know which device I would buy, instead of Mate 20 Pro. Once you get used to this IR facial recognition, fingerprint scanner becomes almost useless. It works in every conditions and it's sometimes even too fast. I've been using Mate 9 for the last 2 years and it was super fast from the first to the last day. I got used to the EMUI, gestures are awesome! Oh, and I must not forget about the wide angle lens, it's great. I was thinking about the Note 9, the best display, performance wise also very good (not on pair with Kirin 980 though), camera also very good, fingerprint scanner on the back with facial recognition that is significantly slower and on top of that it's still Samsung, which means that it will get very slow in just a year from buying it (it's also almost 100€ more in my country). Another alternative is OnePlus 6T, display is good, performance it's excellent, software is the best right now, the cameras are on pair with the Note 9, but it lacks wireless charging, IP rating, facial recognition depends only on camera (it doesn't work in the dark) and I can't get it from my carrier. Mate 20 Pro is also the King when it comes to the battery life! So from my point of view, there are no real alternatives to the Mate 20 Pro and I really don't know what to do. Part of me wants to get a replacement ASAP (I am scared of that also), but the other part wants to get something else, because this is going nowhere.
I think a lot of the XDA reports about the LG screens being defective were phony and were made to create mischief and discourage people from buying this phone.
When the gluegate reports started coming in on XDA easily 70% were from XDA accounts that were new and were opened specifically to report supposedly defective screens. How could anybody not have found that suspicious?
The supposed screen bleed issue is a joke. People were comparing the folded OLED on the Mate 20 Pro with Samsung phone screens that don't have folded OLED displays. Obviously the results are going to be different because they are not the same kind of displays. It is 100% normal to have bleed on the edges with a folded OLED display and it is also normal for the edges of the display to look lighter when doing the "uniformity test" that people were told proved the displays were defective.
If you go into the display settings it takes less than 10 seconds to make it appear that your screen has "gone hulk" and take a screenshot.
I have a UK Mate 20 Pro that was preordered before launch. It has an LG display from the initial batch that multiple XDA members claim were 100% defective. The display looks great and is not defective in any way.
A few weeks ago I purchased a 256GB global version and planned to upgrade. But that phone had a BOE display that was very inferior to the LG one so I ended up returning it. The BOE screen had washed out colors and was noticibly less bright than the LG display which is the reason people don't see screen bleed at the edges. Pixel response was also slower than the LG display.
A lot of people who participated in a "screen lottery" and kept returning M20P phones until they got one with a BOE display ultimately found that those displays had inferior color and brightness to the LG display.
I'm pretty certain there was nothing wrong with the phone you returned. Unfortunately I have seen 3 M20P phones with BOE displays and all 3 had washed out colors compared to the LG display.

General The Display issue Thread....(color fade, flickering, tints)

Hey guys,
I havent seen a thread related to display issues. In 2 german Forums I found threads about various issues. From Color fade, to overall greenish tint or flickering screens.
Sadly I am very picky with display stuff and my Display isnt perfect either. I mostly use relatively low brigthness settings (around 30-40%) and on dark mode especially the settings menu has a color fade from dark grey to dark blue. This cant be seen on any other color.
Its easy to see in a dark room, the brighter the room the lesser you will notice.
To easier check: use telegram, with its blueish theme its definitely way stronger fading there...
For a phone thats 649€ in germany thats unacceptable for me. My P5 has a slight warmish but perfectly even colored display and thats what I expect from a P6.
What about you? Can anyone check their display if thats a common issue?
Hi,
i have the same issue, also a device from germany.
Even when booting when everything is white, I always have multiple changes between white and blue in the display.
I'm at work, I try to take a picture when I get home.
Please do, Id really be intersted. Sadly we cant do anything about it...
Anybody have the green ish tint on a black screen issue? Seen a few of those floating around as well...
Similar issues with my screen, also from Germany.
My first OLED screen had been with the Galaxy Note 1 and I hated it for its issues. Always bought devices with LCD screens afterwards.
The Pixel 6 is my first OLED phone since and it is having pretty much the same issues my Note had 10 years ago
Great phone so far (Android is still a bit buggy), but the display is quite a disappointment for me personally, at least for brightness levels below ~50%...
Is it just me or are most of these issues regarding the display coming from Germany? Please can people state what country the device was purchased from if they have this issue
Wow @Abnovitas thats really really bad. Sadly till now everyone seems to be from Germany...
I just finished chatting with Google's support.
They are going to replace the phone, but I'm still waiting for their email with instructions.
But first they walked me through some superficial settings (disabling Dark Mode and some accessibility stuff, like Color Inversion...) and then tried to talk it off as a normal property of OLED displays, which I didn't accept to this extent. But hey, that's probably just Google's policy.
Let's see if this was just bad luck in the OLED lottery.
For me its too difficult to take a picture with dark screen. The color change is slightly less than the picture from @man1acc
But i have problems with white color, it is light grey and i have green stripes on white, this is also very very difficult to make a picture.
Here you can see it a bit, but in real life it is much stronger
This is how my display looks like. Quite disappointing, Google has the same problems for years. But the phone itself is very well built, so maybe I will keep it. Bought the phone in Germany.
I have some rainbow effect which is mostly noticeable on white backgrounds. Hard to capture but found it is quite noticeable with an external light source. In this case my monitor. Anyone else have this or more importantly for a RMA, don't have it?
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though
DoobyDroid said:
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though View attachment 5444907
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Not normal. Each pixel is controlled individually.
It maybe hardware or firmware.
Sounds like the display control matrix wasn't designed properly or is defective.
Your screenshot isn't showing it so neither should the display!
blackhawk said:
...Your screenshot isn't showing it so neither should the display!
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Click to collapse
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
Maybe are cross to dark side lol
That was a joke id never cross to the dark side lol and tint only seems visible when in certain dark mode apps and not actually navigating around the phone xda app is worse lol so don't think hardware issue tbh
MichRT said:
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
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Lol, read what I said again
At any rate... that's a dud.
Just for giggles and kicks, see if lowering the refresh rate effects that.
blackhawk said:
Lol, read what I said again
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You're right, I misunderstood my bad
MichRT said:
You're right, I misunderstood my bad
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My bad too, it wasn't worded as concise as it could have been.
who of you all has the problem with the green rainbow effect on a white background?

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