I've had my honor 10 for over a year now,never experienced any issues,not even after updating to emui 10,however recently ive noticed the device restarting itself while not even in use,and these days its starting to sometimes freeze and reboot. Has anyone experienced anything like this, i am considering to do a factory reset however first id like to hear if anyone has any other ideas what could be the cause.
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
RGAGA said:
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
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My problem was the same, factory reseting it worked.
Started having same problem myself two days ago. I really don't want to do the factory reset, but it seems like it is the only way ?
Update, after the factory reset everything was good for a month, yesterday the issue came back, no apparent reason why
I had a similar problem, but after a couple of days it went away by itself.
Im also seeing visual bugs before some of the reboots, like colorful squares and such
I wiped cache partition yesterday and so far so good. Before wipe it was restarting 5-10 times a day.
Did the same today and it seems to help
Also i how much free ram do you have without an open app, seems to be conected to the issue, both time i had reboots it was around 800mb and 1.12gb,after wiping the catches ive stayed around 1.8-2.0 gbs
About 2 days after wipe of cache partition the reboots started again. No apparent reason why. Sometimes it happens when in use, sometimes it happens when not it use. Some times there are plenty of apps in background, sometimes 1 or 2. Sometimes it reboots 3 times in a few minutes, sometimes it goes 1-2 days without reboot. Heavy use and multitasking doesn't seem to trigger the reboot. Few times it even rebooted while booting and once it booted to safe mode.
Anyone tried checking if it could be a hardware issue, and are you all on emui 10
Im on EMUI 10. I can't think of any HW issue. Maybe RAM related?
The reboots started to intensify for last 4 days. I get about 5-15 daily at various situations. Formatting cache partition doesn't help anymore, i got one reboot about 5 minutes after wiping cache partition.
I just got August security update along with system update 10.0.0.180 (C432E5R1P4). Will report later if it helped with the reboots.
Well I got one reboot yesterday and one today. So no help here..
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Anubiz_DK said:
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
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Hi! It's unlikely, IMHO, since my phone reboots too, but it's of ~room temperature, no signs of overheating. Maybe, it's thermal compound bug/lack, but unlikely.
At 4PDA, I've counted around 10 people having the same reboot issue. I've asked some of them here, but we don't know the reason for sure. 4pda.ru/forum/index.php?showtopic=904618&view=findpost&p=101416402
So, still guessing. One of them said that After downgrading to android 9.1 and resetting , her phone runs just fine. That trick does not work for me...
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
ichepurnoy said:
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
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I can confirm that. And I think it is quite strange. Could it be something with NPU unit?
BTW, I have early unit. I bought it right when the phone was available. In 5/18.
It had stoped. and it started again, honestly i have no idea at this point, there is no good reason for all this, im done with this at this point
I'm angry. I have sent my phone to RMA, the last day of warranty, 31st May 2020. The USB-C connector wasn't able to transfer data and it couldn't fast charge.
They actually accepted it and changed everything except motherboard. So 3 weeks later in June I got basically new phone back, with new battery, display, back cover... And because I wiped it before sending it to RMA, I did clean install and rightaway also a clean install of Android 10. Everything was working perfectly, battery life was great..
And then the damn reboots started, late September or early October. It pisses me of, since the phone has been recently refurbished in official service centre within the warranty. I was expecting to be able to use it quite comfortably for at least another year since the service. Possible up to 2 years...
Related
So I got my Evo 3d and I'm very happy with the phone overall. The camera could be a bit better and the screen could have some better viewing angles, but other than that it's spectacular. However, I've been getting plenty of random reboots. It rebooted the first day I got it 4 times, then didn't reboot for a day and then it got into some weird reboot loop (5 random reboots right after each other). I did a full factory reset, no problems for a day, and then I turned on wimax and its back to rebooting.
Is this a software issue or should I just exchange it? My phone has a perfect screen with no dead pixels and am worried about losing that.
It seems a lot of evo 3d users are having some problems, how many of you suffer from random rebooting or freezing? I can tolerate minor bugs like the green camera thing, because I know HTC will fix those, but this rebooting is a bit much.
poweroutlet said:
So I got my Evo 3d and I'm very happy with the phone overall. The camera could be a bit better and the screen could have some better viewing angles, but other than that it's spectacular. However, I've been getting plenty of random reboots. It rebooted the first day I got it 4 times, then didn't reboot for a day and then it got into some weird reboot loop (5 random reboots right after each other). I did a full factory reset, no problems for a day, and then I turned on wimax and its back to rebooting.
Is this a software issue or should I just exchange it? My phone has a perfect screen with no dead pixels and am worried about losing that.
It seems a lot of evo 3d users are having some problems, how many of you suffer from random rebooting or freezing? I can tolerate minor bugs like the green camera thing, because I know HTC will fix those, but this rebooting is a bit much.
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I would absolutely exchange that thing. The amount of rebooting you're experiencing is definitely not normal at all. Especially if it continued to do it after a factory reset. I had one random reboot when I first got the phone, and have not had one since. It was actually the first time I turned it on, and the phone was like 125 degrees, because the UPS guy left it on my doorstep in the hot Las Vegas sun!! I attributed it to the phone being overheated, because it happened within 2 minutes after I booted the first time. I would say your situation warrants a trip to the Sprint store..
Yeah, I will take it back. I'm just a bit concerned with how many of these phones seem to do this though. Who here has had a Evo 3d that hasn't crashed and restarted? Surely so many people can't have faulty hardware. I hope it's only a software problem. All I want is a phone that will be stable. It's something I haven't had for sometime since my old phone loved to randomly reboot too.
This is exactly how my old HD2 died, it would start freezing and then rebooting, the reboots would become more and more frequent until the device became unusable. Though that probably had more to do with how much flashing, overclocking and kernel tweaking I would do to it.
crashing and restarting on occasion's one thing, a lot of time that is the fault of apps
My first 3vo did this though, it crashed 4-5 times a day and would even worse just lock up and require a battery pull
returned it and the new one hasn't rebooted once in 2 weeks
definitely return it though
Yeah, I'll get a new unit but does anyone feel that the random rebooting is unusually frequent on this phone? I seem to have heard a lot about it, but I'm not sure if that's just the frequent complaining on this forum or real.
poweroutlet said:
Yeah, I'll get a new unit but does anyone feel that the random rebooting is unusually frequent on this phone? I seem to have heard a lot about it, but I'm not sure if that's just the frequent complaining on this forum or real.
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I feel it's unusually frequent. After you did the factory reset, did you refrain from re-installing your apps for a day or two? If not, try that. Do a factory reset, and try to not install any apps. Just leave it bone stock for a few days. If you don't get any reboots during that time, then re-install your apps one or two at a time, and monitor your phone's performance. If you start getting reboots again after installing a certain app, then there is a good chance that it's an app causing your problems.
However, there certainly does seem to be a common problem of rebooting, based upon the number of threads I've seen, and the number of people which have posted within those threads. The Evo4G was also plagued with a random rebooting problem, which affected a number of users, but also the majority of people did not experience that problem. There was just a batch of faulty phones that rebooted, for no apparent reason. Perhaps there is a similar issue with the 3d (unfortunately). You could also try running the RUU for the 3d, and see if that clears it up. (that will reinstall all the software). If all that fails, then exchange it. (this assuming that you're up for trying a few things to correct it, if not then I'd just exchange it)
But again, to answer your question...I feel the amount of rebooting your having is indeed abnormal. If that was happening to me, I would certainly exchange it. This is a brand new phone you purchased, and it shouldn't be doing that.
Definitely exchange it. I've had one random reboot in the weeks that I've had it so far. If it was happening every day, I'd get a new one quick.
Not sure if anyone has tried this but it worked for me so far. I travel alot for work and I cant deal with my phone rebooting all the time. I noticed more times that I was doing something that would access the sd card then it would reboot. So I changed the card out and have had 0 reboots since. Might be worth trying.
The random reboots is an issue that htc is aware of and is actively working on a software fix. Mine will randomly reboot a few times in a row then be fine for a few days.....
The first major update will come in august
jbarajasp said:
The random reboots is an issue that htc is aware of and is actively working on a software fix. Mine will randomly reboot a few times in a row then be fine for a few days.....
The first major update will come in august
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Really? Do you mind posting where you learned of this? I really hope HTC is working on this. It's a shame that this otherwise awesome phone is being crippled by a few pesky bugs.
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
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Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
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yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
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Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
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i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
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Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
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I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Hi, i bought my huawei honor 7 back in november. It has been an amazing phone but since the past 2 months it has automatically restarted about 5/6 times. The battery was high enough every time and i wasnt playing an high profile game as well. It just restarted randomly when it was laying idle. Has anyone else faced this issue as well or is it just me? Pls Help!
If you are on stock firmware without modifications try to use the guarantee
Try a factory reset.
Don't forget to backup all your data before!
Envoyé de mon Honor 7
Yes. Can only confirm that the phone reboots at what seems random... on B371 at the moment.
Last time the phone was connected to my computer and hisuite (the software) was running.
asad.kazmi7 said:
Hi, i bought my huawei honor 7 back in november. It has been an amazing phone but since the past 2 months it has automatically restarted about 5/6 times. The battery was high enough every time and i wasnt playing an high profile game as well. It just restarted randomly when it was laying idle. Has anyone else faced this issue as well or is it just me? Pls Help!
Click to expand...
Click to collapse
As advised, try a factory reset.
Is it connected to the charger when this reboot behavior happens?
After factory reset also, if the issue prevails. it may be due to a Hardware issue. Try to contact service center if Factory reset didn work.
1 - Update to B380
2- Factory reset
3 - Don't install any apps for 2 days
4 - If you don´t get any random reboot, it maybe a app conflict.
5- If you experience random reboots most certainly is a hardware malfunction.
Hi everyone,
Loving my lg g5. Issue is ive only owned it a few days and it just went absolutely crazy after i was setting up some apps. Went into a sort of bootloop. It kept rebooting, then id have 30 sec to 1 min of using it, itd freeze, then reset again, all the while being very warm. It was so weird, happened about 10 times before i factory reset. And so far so good.
But should i be worried? Im still within my 14 days from o2 so could get a replacement. Or do i look at it as a one off? Anyone else had this?
Many thanks.
There hasn't been any reports about bootloop for the G5, I wouldn't worry that much since after factory reset is working because that indicates that it might be a software problem that got fixed with the reset.
If you want to play it safe you can return it and get a new unit, if they accept it since they will see that the phone now is working just fine.
As far as I have seen there are couple of bootloop issues. Hard decision. I'd still take it and if it happens again immediately send it in for repair and I wouldn't bother trying to fix it by myself
The Zenfone 9 is a great little device. However, since today I have seen several automatic reboots of the device. Anyone else seeing this problem?
I haven't seen a reboot; any new app you've installed of late?
Good hint - I have installed one yesterday. Will uninstall and report back.
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
I'm on latest update and unlocked+rooted. Not a single unwanted reboot.
deepsync said:
Unfortunately is still get 1-2 reboots a day. Not critical but annoying! Anyone else?
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Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on mine.
balkce said:
Are you on the latest update? Mine hasn't arrived yet, but I'm worried this issue will appear on min
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Yes I am. No worries. Device is great. Just software.
Did a hard reset - problem persists. Not sure what the cause is - working with Asus support on it.
Hi, a friend of mine with a ZF9 has got reboot every night during charge (he uses slow charge, this night he'll try normal charge).
He had reboot even during daytime, he did a hard reset yesterday and for now everything is ok, but I'll update with new info in case of.
I've been having those reboots for weeks now. There is an official thread on the asus forums talking about it. There are more than a dozen people who have also reported it and from the looks of it, Asus hasn't found the source of the problem yet. Out of curiosity, in which country did you buy it? Are you rooted?
my version is a french version. I neither had any beta OS on it nor was it rooted. I wanted to provide Asus with Logs but they rather wanted the device for repair, now I'm waiting for its return.
I doubt this is a hardware issue though as the reboots did happen in cold state w/o any system activities ongoing. The only special thing on my setup was that I used two sim cards in parallel.
I did a hard reset and he problem remained. I also used slow charging.
I'm from Italy and the phone of my friend is not rooted and with bootlloader locked.
I heard my friend minutes ago, and from when he deactivated programmed charging the issue seems to have disappeared. Have you got programmed charging on?
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
Love this phone but also having the same issue. Bought from Asus directly (US site) too. There's a whole thread of folks with the problem too on their forum:
ZenFone 9 randomly restarts
Hi all, I bought an Asus ZenFone 9 from the UK online store. I started to migrate the apps from my old phone to the zf9 and once I finished I started to use my new ZenFone 9 as my main phone. However, I noticed around 3 dso that when i wentato unplug a fter charging the phone it looked as if it...
zentalk.asus.com
sakun-ice said:
Yes, I have the upload scheduled. But I'm beginning to suspect that the problem originates from a lot in Italy. I just asked you because I thought it was from there.
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Try to deactivate it and report please ;-)
My friend hasn't got reboot since then for now, two days and a half ago.
My reboots do not happen while charging, FWIW. And they're always while the phone is idle (sitting on desk). I look up and see it's spontaneously rebooting...
I was having reboots on custom kernel, just updated to 32.2050.2050.34 without going custom kernel (still rooted) and have had no reboots yet.
Mine reboots while watching YouTube app, either with high brightness, while charging, or both. It seems to be less likely to happen if i clear cache from YouTube settings.
It typically doesn't happen in other apps. Phone is stock. EU version.
After testing for a few weeks, there is a good chance that the reboots on my device are due to Magisk (not modules)