How to turn off developer options without access - Hisense A5 - Android Q&A, Help & Troubleshooting

Hello,
sorry, I am new and have tried to find a solution but I couldnt.
Because I was looking to find a way to change black background of some apps to white, I enabled developer
mode on my Hisense A5, which I bought from CECT-Shop with the multi-language ROM and Google Services pre-installed.
The version it showed before I was stuck was: L1657.6.03.02.00
Trying things, I also enabled "Color Blind Mode", which led to weird looking lines and things and me not being able to shut this mode off again.
Now I am stuck and when doing a re-start, I also get lines all over the screen and cannot see anything, or it just shows the Hisense Logo.
I might have also deleted all user data when trying to enter save mode and messing with all the Chinese buttons.
Tried to get into save mode and other things, but this didn't work or help, even though I used a translator to understand all the Chinese buttons.
Do you have any suggestions how to turn off the Color Blind Mode or the developer mode without being able to access the phone?
Or do I need to re-install somehow?
Thanks,
Dennis

dennisdd said:
Hello,
sorry, I am new and have tried to find a solution but I couldnt.
Because I was looking to find a way to change black background of some apps to white, I enabled developer
mode on my Hisense A5, which I bought from CECT-Shop with the multi-language ROM and Google Services pre-installed.
The version it showed before I was stuck was: L1657.6.03.02.00
Trying things, I also enabled "Color Blind Mode", which led to weird looking lines and things and me not being able to shut this mode off again.
Now I am stuck and when doing a re-start, I also get lines all over the screen and cannot see anything, or it just shows the Hisense Logo.
I might have also deleted all user data when trying to enter save mode and messing with all the Chinese buttons.
Tried to get into save mode and other things, but this didn't work or help, even though I used a translator to understand all the Chinese buttons.
Do you have any suggestions how to turn off the Color Blind Mode or the developer mode without being able to access the phone?
Or do I need to re-install somehow?
Thanks,
Dennis
Click to expand...
Click to collapse
Good luck
https://www.getdroidtips.com/stock-rom-hisense-a5-firmware/
Sent from my Mi Note 10 using XDA Labs

Okay, thanks. No other chance to turn off developer issues?

I tried both methods with the microSD and via USB cable. However, for the Card, it says "mount sdcard device error: No such file or directory". I had reduced the size of a 128Gig card to 16 Gig and formatted it with FAT32. I also tried with full card in exFAT formatted. It then said: mount sdcard device error: invalid argument.
Then I tried via USB, installed the driver and QPST. The device shows up as a removable memory but it doesnt show in the QPST as an active phone. Any ideas what to do?
Maybe I do not have the correct USB driver? I tried several that I found on the web. But from the list in the guidelines that you sent, I couldnt identify the one for the A5: getdroidtips.com/download-hisense-usb-drivers/

dennisdd said:
I tried both methods with the microSD and via USB cable. However, for the Card, it says "mount sdcard device error: No such file or directory". I had reduced the size of a 128Gig card to 16 Gig and formatted it with FAT32. I also tried with full card in exFAT formatted. It then said: mount sdcard device error: invalid argument.
Then I tried via USB, installed the driver and QPST. The device shows up as a removable memory but it doesnt show in the QPST as an active phone. Any ideas what to do?
Maybe I do not have the correct USB driver? I tried several that I found on the web. But from the list in the guidelines that you sent, I couldnt identify the one for the A5: getdroidtips.com/download-hisense-usb-drivers/
Click to expand...
Click to collapse
Can you look in the windows device manager and maybe u have to change the driver manually.
And u can try the driver from this page
https://www.chinahandys.net/hisense-a5-playstore-anleitung/
Sent from my Mi Note 10 using XDA Labs

joke19 said:
Can you look in the windows device manager and maybe u have to change the driver manually.
And u can try the driver from this page
https://www.chinahandys.net/hisense-a5-playstore-anleitung/
Sent from my Mi Note 10 using XDA Labs
Click to expand...
Click to collapse
Thanks for all your help. I retried to wipe user data and that did it.
When translating the buttons, it came up that I should push volume-up. Did this and now I have the international rom again, that I had before, but user data is wiped.
For the ones of you in need of doing the same:
1) Push Power and volume down at the same time
then this comes up:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
(I have added a translation overlay for the button)
2) Select the second/middle Chinese language button with volume keys - then hit power
this brings up:
(I have added a translation overlay for the headline)
3) Push volume up and wait. After some minutes, it should bring up the regular lock screen and you can reconfigure your phone.
The third step is where I always tried to hit the Chinese language button because I couldnt translate it. Now that I managed to translate full headline, I realized that this is probably only the escape button and you need to push volume up.
Thanks for all your support!

Related

[Q] Mac OS wont recognize Phone SD just EXT

Ok im New to the whole Android thing , but i am excited to finally get on board with a Google phone. I like the iphone, i have no problems with it, its just the new carrier wont work with it. I have 2 macs, Macbook and MacPro (hackintosh) Im am very familiar with computer and how stuff works, I understand 70% of the commands i have to copy and paste from forums to make things work. Right now i am stuck (and im 100% sure its not due to the fact my Desktop isnt legit)
I got this phone used last week, fresh install with a certain rom (i dont know wich one, not sure how to tell, have no ideal how to get factory roms etc.) the phone is unlocked.
Before i plug in the usb to my phone, i enable debugging, then i select, USB mass storage.
WHen i connect i get the " Mac os X can't repair the disk "NO NAME"
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
then the External will mount, (so will the internal) here is what disk Util shows
It says the internal is 2.36 gb with 12.74 gb avail and only 980mb used, 0 number of files..
Now when i try to unmount the external, its fine, when i try to unmount the Internal, (NO NAME) all hell breaks loose, i wont let me, sometimes i get an error saying i cant unmount etc.. when i unplug it from the computer its still on my desktop, DiskUtil goes crazy and doesnt respond, then eventually any program that can see the drive will not respond (finder, activity Monitor)
anyone know a way around this? do i need to put a differnt install on it? its a t-mobile phone, should i just dl their newest update? how do i actually do that? their webpage? thanks for the help
j
I do not think Apple wants ppl to use Android..... Jealousy I guess, You can try a couple of things one would be Downloading this software from: Salling Media sync app for mac This usually works but not all the time and I do not know why.
This will work until you find a real fix from TMO, Samsung. It takes a few steps but works:
First open Terminal (applications - utilities - terminal), then type in "gpt show /dev/disk1" without the quotes. Make sure USB Debugging is turned on. Plug in the phone, it will be detected in Finder as a TMO CD, after a minute that will disappear, you can eject it to get there faster. Then mount the USB device, wait for the disk error message and select "Ignore" then unmount the card then remount it. Then in the Terminal hit Enter to run the "gpt show /dev/disk1 command". You may have to run the command more than once. It should recognize your card at that point. Then you can access the card as usual.
BTW, THIS IS WHY I HATE APPLE, they are excellent at making thing compatible for their products but, give little support to others......
yeah i tried that, but when i plug in the phone Network settings pop up no TMO CD
you think it could be because of the custom rom that was installed? I tried to find out wich one i had, but no luck..
it seems like there is somethign wrong with the 16gb partition... maybe a fresh install?
Yes when All else fails fresh install also you might find someone with a windows based computer to check it it amke sure the phone is not the problem
Yeah thats my next option.. VM wont work because OSX see's the phone 1st.. i cant just get win7 to take control without osx getting their hands on it..
now being familiar with the iphone. i would just find a stable version open itunes and select what version i want to install.. seeing how i bought my phone rooted and unlocked. and not knowing what ROM i have installed, do i just goto t-mobile's site and get the latest software from there?
connected fine on a windows machine.. this really sucks.

[Q] Soft Bricked Nexus 4

Hi there, first of all I need to say that I'm sorry if I started this topic in the wrong section, second of all sorry for my english. Hope that I will be undrestood.
On my Nexus 4, I was running CM 11 custom ROM, and I've heard about the brand new one named Lollipop 5.0 . I've found Mako build for that new ROM and tryed to flash it via Rom Manager (Play Store). It runned smoth without any issues even if it's just an alpha release. But one day I've checked my storage tab, seen there that almost half of entire memory it was full, and I didn't had than just a few low space requiered apps. I tough about it and I realised that Lollipop ROM was installed OVER CM 11, of course not the ROM by itself but even if it wiped all data before to install the Lollipop, all junk stuff from CM 11 remain there.
So i wanted to reinstall a fresh copy of that Lollypop by using Nexus Toolkit.
Things would have been fine if my computer suddenly restarted while processing the flashing ROM, right after it wiped everything or something like that. Bad luck, huh?
So now I've got a soft bricked Nexus 4, where bootloader apparently still works but without recovery wich now it's replaced by and android dead icon and over that big red triangle, and when pressing the correct combination of volume + power buttons should give me fastboot, instead of that I'm stuck on "Download Mode". One more thing I forgot to mention, If I'll boot up device and run straight without pressing nothing, it will pop out the Google loading screen and it will stuck there, doing nothing.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I've read many threads about how to unbrick devices. Still got no answer because they refer at other soft brick posibilities, that includes pushing backups or what requires to simply flash them by fastboot or ADB, the problem here is that those posibilities will be great if I CAN get acces to my phone, what that means is I cannot run "USB debugging" to get my device being recognized by computer in this dead stage. Even my drivers are installed and "Download Mode" is active where should, as I read, grant me the acces to device even if it's not waked up completely. And second option to unbrick it leads me to the recovery mode (wich is dead) and restore from there a previous backup, and even if I had access to it, I DON'T have a backup.
So the big question for you guys about this annoying mishap: "Is there still a possibility to push files from computer to device, or I need to visit an authorized service?"
Thank you in advance. Peace.
Cosmin Petrisor said:
Hi there, first of all I need to say that I'm sorry if I started this topic in the wrong section, second of all sorry for my english. Hope that I will be undrestood.
On my Nexus 4, I was running CM 11 custom ROM, and I've heard about the brand new one named Lollipop 5.0 . I've found Mako build for that new ROM and tryed to flash it via Rom Manager (Play Store). It runned smoth without any issues even if it's just an alpha release. But one day I've checked my storage tab, seen there that almost half of entire memory it was full, and I didn't had than just a few low space requiered apps. I tough about it and I realised that Lollipop ROM was installed OVER CM 11, of course not the ROM by itself but even if it wiped all data before to install the Lollipop, all junk stuff from CM 11 remain there.
So i wanted to reinstall a fresh copy of that Lollypop by using Nexus Toolkit.
Things would have been fine if my computer suddenly restarted while processing the flashing ROM, right after it wiped everything or something like that. Bad luck, huh?
So now I've got a soft bricked Nexus 4, where bootloader apparently still works but without recovery wich now it's replaced by and android dead icon and over that big red triangle, and when pressing the correct combination of volume + power buttons should give me fastboot, instead of that I'm stuck on "Download Mode". One more thing I forgot to mention, If I'll boot up device and run straight without pressing nothing, it will pop out the Google loading screen and it will stuck there, doing nothing.
View attachment 2999210
I've read many threads about how to unbrick devices. Still got no answer because they refer at other soft brick posibilities, that includes pushing backups or what requires to simply flash them by fastboot or ADB, the problem here is that those posibilities will be great if I CAN get acces to my phone, what that means is I cannot run "USB debugging" to get my device being recognized by computer in this dead stage. Even my drivers are installed and "Download Mode" is active where should, as I read, grant me the acces to device even if it's not waked up completely. And second option to unbrick it leads me to the recovery mode (wich is dead) and restore from there a previous backup, and even if I had access to it, I DON'T have a backup.
So the big question for you guys about this annoying mishap: "Is there still a possibility to push files from computer to device, or I need to visit an authorized service?"
Thank you in advance. Peace.
Click to expand...
Click to collapse
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060

Aquaris X can't access developer options

The whole phone seems to be in some sort of "simple mode", most applications like play store are non existent. The settings seem to be much simpler, without options such as "install from unknown sources" etc. I can't even enable bluetooth or browse my files. I wanted to enable USB debugging to flash a new costum rom, but I can't turn on the developer options.
I also cannot enter the fastboot or recovery mode.
Please help.
dzandzan said:
The whole phone seems to be in some sort of "simple mode", most applications like play store are non existent. The settings seem to be much simpler, without options such as "install from unknown sources" etc. I can't even enable bluetooth or browse my files. I wanted to enable USB debugging to flash a new costum rom, but I can't turn on the developer options.
I also cannot enter the fastboot or recovery mode.
Please help.
Click to expand...
Click to collapse
Same thing here - cant do diddly on the phone...
the damn lucky giraffe said:
Same thing here - cant do diddly on the phone...
Click to expand...
Click to collapse
Have you tapped 7 times on build number ?
scafroglia93 said:
Have you tapped 7 times on build number ?
Click to expand...
Click to collapse
Congratulations ,you have bought a used cryptophone i think
Contact BQ support and explain your problem
Same problems here but I can't access fastboot or recovery to flash there is no apps on the device there is no fingerprint settings or NFC it will connect to WiFi and mobile data but can't use them as no browser app I can't even factory reset as the option isn't there.anyone else facing this problem
Have anyone found a fix?
Have any of you tried flashing through the BQ Flash Tool with latest firmware?
Frenske1975 said:
Congratulations ,you have bought a used cryptophone i think
Click to expand...
Click to collapse
I just bought one too, hoping to replace my now aging BQ Aquaris X5 as a daily driver ...
It's really frustrating - it's like the OS is crippled/locked.
Power + Vol Up loads up a different Android OS, requires a f*****ng long password which you set after factory reset for full-disk encryption ...
There is no fastboot, no developer options, a lot of things are restricted.
The phone just beeps and reboots if you try to enter any system mode using key combinations.
I have a Moto X Style/Pure, which I unbricked using a loader image on an SD card to boot into fastboot/recovery, can the same be applied here? It's not as if it's hard bricked ...
Can anyone with a working BQ Aquaris X/X Pro create a loader image? Thanks in advance!
Looks like the bootloader has been overwritten with something custom. People around the internet suggested it's EncronChat OS or EncronSomething.
Anyway, if I can boot it in EDL I guess I'll be able to force flash anything.
I can order a "deep flash" or "EDL" cable from AliExpress, but there's a chance it might not work as other people have reported.
Does anyone know where the test points are located?
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_toggle_sidebar": "Toggle sidebar"
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danikane said:
Looks like the bootloader has been overwritten with something custom. People around the internet suggested it's EncronChat OS or EncronSomething.
Anyway, if I can boot it in EDL I guess I'll be able to force flash anything.
I can order a "deep flash" or "EDL" cable from AliExpress, but there's a chance it might not work as other people have reported.
Does anyone know where the test points are located?
]
Click to expand...
Click to collapse
Hi , to don't duplicate my post I wroted here what you can try
https://forum.xda-developers.com/aq...-to-remove-encrochat-os-bq-aquaris-x-t3822820
Help please
I have the same problem but i have an other phone it s aquaris x2
I need your help for getting EDL mode by test points please help me to find those point on bq aquaris x2 or the diagram ?
settings ---> security --> private mode off
then re setup
bektasmutlu said:
settings ---> security --> private mode off
then re setup
Click to expand...
Click to collapse
After private mode off i stuck in updater encountred an error...i cant go next
Any one found a fix or can help us. Thank you

Oppo A51w encryption unsuccessful, help

I have an Oppo A51w (Oppo Mirror 5) that I just reset to factory settings, out of nowhere when I restared the phone after that it shows encryption unsuccessful, and a reset phone button, which I couldn't press.
Going into ColorOS recovery mode, I tried wiping data and cache, but wiping data doesn't work because it says I have no space it needs at least 250mb, but I remember the phone does have plenty of space, more than 7gbs, so I don't get why it shows that.
As for fastboot mode it doesn't really do anything other than show its starting logo and text and it turns off? Is there anything else I'm supposed to do I'm not sure?
Anything I could do to get past the encryption screen? I don't mind having to fully reset the phone or flash it but I might need a guide.
There is also an install from sd option in the recovery mode, if somehow it can be fixed from there then please help me with that.
The android version is 5.1.1 and ColorOS 2.1.0i
The version that shows on the ColorOS recovery is 1.2
Android 5.1 is too old. I am not sure which fastboot commands are supported for this version but you can try this even if Fastboot works for few seconds.
fastboot -w
fastboot erase userdata
If the fastboot method does not work then you need to find a MSM Download tool and correct firmware for your device model and flash it.
NextGenMagisk said:
Android 5.1 is too old. I am not sure which fastboot commands are supported for this version but you can try this even if Fastboot works for few seconds.
fastboot -w
fastboot erase userdata
If the fastboot method does not work then you need to find a MSM Download tool and correct firmware for your device model and flash it.
Click to expand...
Click to collapse
Does this need USB debugging? I don't have it enabled and can't enable it because I can't get past the encryption screen.
I tried using MSM download tool but for some reason it won't detect my phone and I'm not sure which usb driver to use and how to install it.
The phone also isn't rooted.
Update:
The phone is now stuck on boot loop. I tried to flash it from sd card using stock rom from the official website, without wiping data first because it wasn't possible (needs 250mb of storage space even though there IS enough free space). It said it was successful, but after rebooting it just gets stuck on boot loop.
- for adb I'd need usb debugging? Which can't be enabled
- the phone isn't rooted, so no cwm
- msm download tool I tried, v4 and v5 doesn't work it says "Packed image not exist" but v1.6.7 does? except even it won't detect the phone, and the rom that i downloaded for that from a different source had different phone model options which i do not recognize (oppo15008.bin etc and rawprogram0_MSM_15070.xml) so I'm not sure which one to choose. Maybe I haven't installed the driver but I don't know which to install and how to.
I really have no experience with this and just tried different guides on the internet to get the phone working. For now I don't know what to do. Any help is appreciated.
Your device seems to have Qualcomm chipset so it can be repaired in the EDL mode (9008). Search google "unbrick oppo a51w". It will give you all info you need to fix this.
If your device is not detected even after installing correct drivers, then you need to use Test Point method (shorting JTAG pins) to access EDL mode. This step needs expertise to short correct pins, if your attempts fail then your best option is the Oppo service center.
NextGenMagisk said:
Your device seems to have Qualcomm chipset so it can be repaired in the EDL mode (9008). Search google "unbrick oppo a51w". It will give you all info you need to fix this.
If your device is not detected even after installing correct drivers, then you need to use Test Point method (shorting JTAG pins) to access EDL mode. This step needs expertise to short correct pins, if your attempts fail then your best option is the Oppo service center.
Click to expand...
Click to collapse
I searched and I seem to have tried following steps like this before and it didn't detect my phone even with Qualcomm driver installed, also didn't know which phone model mine is and I'm supposed to choose between these, how do I know?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
southeeast said:
I searched and I seem to have tried following steps like this before and it didn't detect my phone even with Qualcomm driver installed, also didn't know which phone model mine is and I'm supposed to choose between these, how do I know?
Click to expand...
Click to collapse
Sorry, I cannot help with selection of firmware.
Is there any reason why you can't get this repaired in the Oppo service center?

total plunker de-activated Gboard ! ! ! [solved]

hi guys and girls
i was messing around with my phone and some how stopped gboard from working after android starts. this means that i cant enter my password, and am stuck at the lock screen.
i have adb+fastboot, and if a start the phone in recovery mode the phone is listed with "adb devices" but not authorized "adb: connect error for write: device unauthorized" , so i cant get my data off and factory reset and i cant install another keyboard program
i also tried entering the password using this methord -> https://stackoverflow.com/questions...ocked-phone-when-password-contains-as-first-c
is there a better way for me to enter my password via adb ?? or something else i can do to regain access ?
any suggestions are welcomed.
ps. its a ulefone armor x3 with Mediatek MT6580 chip set. phone is stock, never rooted. OTG not supported, no debugging enabled.
cheers
gazza
ga77a said:
i cant install another keyboard program
Click to expand...
Click to collapse
Can you login to the playstore from a computer and install gboard
Not_Rich said:
Can you login to the playstore from a computer and inst
Click to expand...
Click to collapse
hi not_rich
thank you for the reply
i did already do that, and the keyboard did install, but is not activated.
let me clarify exactly what happens when i start the phone, so as to give you a better idea.
when i switch the phone on and it boots up i have to enter my password which works, then i have to enter the sim card password which works, then i have to re-enter the first password again for android to unlock. it is on the second occasion that the password dosent work and i am locked out. the keyboard dosent pop up, and i cant tap the keys.
regards
gazza
ga77a said:
hi guys and girls
i was messing around with my phone and some how stopped gboard from working after android starts. this means that i cant enter my password, and am stuck at the lock screen.
i have adb+fastboot, and if a start the phone in recovery mode the phone is listed with "adb devices" but not authorized "adb: connect error for write: device unauthorized" , so i cant get my data off and factory reset and i cant install another keyboard program
i also tried entering the password using this methord -> https://stackoverflow.com/questions...ocked-phone-when-password-contains-as-first-c
is there a better way for me to enter my password via adb ?? or something else i can do to regain access ?
any suggestions are welcomed.
ps. its a ulefone armor x3 with Mediatek MT6580 chip set. phone is stock, never rooted. OTG not supported, no debugging enabled.
cheers
gazza
Click to expand...
Click to collapse
Is your data important or a working phone?
Boot into fastboot mode if possible using following combination
Credits: HardReset
At first switch off the device by holding the Power key for a few seconds.
After that press and push Volume Up and Power buttons together for a short while.
Let go of all keys when Boot Mode pops up.
Now select "Fastboot" by using Volume Up to scroll down and Volume Down to confirm that.
Now open command prompt window on your computer and make sure you have fastboot drivers installed.
Then type fastboot erase userdata
Your phone will reset.
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hi mvikrant97
thanks for replying to my post
yes the data is important to me, and this is why i havent already factory reset my phone.
what i think i need is, a way to input my password via adb or some other way, maybe via sd card.
regards
gary
ga77a said:
hi mvikrant97
thanks for replying to my post
yes the data is important to me, and this is why i havent already factory reset my phone.
what i think i need is, a way to input my password via adb or some other way, maybe via sd card.
regards
gary
Click to expand...
Click to collapse
If your data is important then we can backup your firmware first and then flash it back to the phone.
ga77a said:
what i think i need is, a way to input my password via adb or some other way, maybe via sd card.
Click to expand...
Click to collapse
You mentioned in your original post that usb debugging is turned off, afaik you need it turned on and able to access the phone because you get a security prompt on the phone.
It seems with fastboot you dont need usb debugging, that seems the only option, I am no expert on fastboot as I have only used it once.
thank you mvikrant97
i'm using fastboot version 28.0.2-debian
but i dont think the fetch command is installed !
what commant should i use ?
cheers
gazza
not_rich
thank you anyway rich, for trying to help me.
[SOLVED]
so out of frustration i installed many keyboards via playstore, then i realised that Gboard was installed but not activated so i reinstalled Gboard via playstore , then restarted the phone and it Gboard was acive.
thank god this is over
hope this helps somebody else.

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