update an old phone - Android Q&A, Help & Troubleshooting

Hi
Last night i found my old LG optimus 3d p920, the device was working back in the days, but after charging the battery i remembered the old issue, which is the touch not working in the most of screen, and that's why i throw it back in 2013.
I couldn't do any thing except some clicks on some area on screen, but other stuff its not clickable..
I searched a lot on google and xda about that issue and they said its software issue, android on that time makes this and you have to update.
The problem is i cant go to the menu, or even contact it to the pc because its ask me to turn on storage and i cant click on it..
Is there anyway to update the phone to the latest ver of android for this model ? or is there any possible way to contact it to the pc without asking for turn on storage?
please advice, and thank you in advance.

If touch screen only partially working then it could be a loose connection.
In no case it has something to do with installed Android OS itself, IMHO.

Related

Touch screen not working - even in Windows

First off: Let me clarify that I searched the forums but could not find any thread that described my problem. If this has already been answered, please help me close this thread.
I'd been running the Desire V5 Android build with Jul 23rd zImage for a while now without any problems.
I recently started having lag, slowdown and non-responsive touchscreen (I'd have to wake my device many times before it started responding). Last evening, it stopped responding completely. I pulled the battery and booted back to Windows, only to see that that touchscreen wasn't working even there!
Worried, I flashed the shipped ROM for my T-Mo HD2 - no SPL (RUU_Leo_1_5_TMOUS_2.10.531.1_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship) and the touchscreen started working again.
I thought everything was fine and started Android, and found that the touchscreen stopped working.
Now, even reflashing the shipped ROM doesn't seem to do anything.
What can I do? Should I do a Task <what>? Has anyone seen/had this problem before? I'm hoping it isn't defective hardware.
Ok, got it working
Ok, I got it working again.
1. I did a Task 29 using (http://forum.xda-developers.com/showthread.php?t=644781&highlight=Task29, ShaDrac's repack).
2. Flashed a ROM (I used the T-Mobile stock ROM, but I guess anything else would have worked too).
Hope this helps if someone else faces the same problem!
I wonder why this happened, though.
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
lonelykatana said:
Im glad you got it fixed
Maybe you can put a [fixed] or something in the thread title to help others?
Just a thought
Click to expand...
Click to collapse
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
ananthb said:
Guess I spoke too soon! The problem is back, and this time I didn't even boot into Android. Guess it's the hardware. I'll just have to install the stock ROM with SPL and go back to T-Mobile!
Click to expand...
Click to collapse
I have the same problem. Right now, I think it's the hardware. Just sat down the other day with my HD2 in my pocket. Maybe it has been bent or something like that. I don't know....
the same thing is happening to me..at first if i locked my phone and the screen wudnt respond..now it wont respond at all..i tried flashing it..still not working!!..has to be something with android..i installed a new android build the day b4....or the new cookies home tab replacement...i installed that too...dont kno wat to do now...
I have had the same exact problem.. the touchscreen stopped working when my friends and some chicks were taking pic (EMBARASSING ) ).. and i even tried it on windows mobile, didnt work. tried that yellowish button in the back of the phone to reset it.. nothing happened.. so i plugged in my phone to charge up (IN WINDOWS since i couldnt boot into android.) It was charging the whole night, and when i woke up the issue is gone, havent had it at all after that.
i am almost positive its hardware; you all are describing the same exact problem i had a month back. i finally had enough and called htc, found out the phones are warrantied for a year and sent it in for repairs. took about 3 weeks and my phone was back, 100% fixed and cost me nothing out of pocket (well except the cost of shipping the phone to them). instead of fighting it, call htc......i was so glad when i got this problem fixed it was so damn annoying! good luck all
Thread moved to Q&A.
I had the same problem a few months back. It is certainly hardware. I had this problem before android was available on our hd2's. I task29'd it, flashed to stock rom, and reverted to stock spl. Nothing fixed it so I had to send it back to T-Mobile.
Sent from my HTC HD2 using XDA App

[Solved] [help] having some problems with p500 after repair

Hi.
I just got my p500 that went to repair( i bricked the phone) and they fixed it and updated to 2.2.2 but im having some issues.
The phone doesn't turn off the screen, even tough its set'd up to and i have to lock it in order to turn off the screen and sometimes just turn back on even without a text or call and i have to again lock it. Other problem is that the phone does not recognize that it's connected to the pc by usb.
I already tried do a reset by restoring the factory settings but it didn't solve anything.
Does anyone know how to fix this? I didn't want to sent it back to repair because it took a long time for they to fix it.
Thanks
All p500 tht was repaired by service hav this prob, I think its due to faulty motherboarf tht they using.
So that means that i will have to send it back =/ Theres really nothing i can do? I even thought it was all software related and if i flash the phone with the 2.2.2 room (im afraid that downgrading the room will brick the phone) but i don't know if this is possible to do with 2.2.2 and because i haven't found how to root this version.
I had the same problem too after get back my O1 from warranty, really feel disappointed with the service.
Anybody can help except sending back to that stupid service centre ?
Did yours took too long to? Mine took almost a month to get back from repair and it came with all this problems.
Im disapointed with the service too.
You should hav been careful in the first place.
Its a dead end now.
I don't see how its a dead end now.
I should have been careful at the first time while was trying different rooms with different methods and that's why the phone died. I sent it to repair and they replaced the motherboard from what i understood. So if it a new motherboard and i havent change anything since and im having these problems i don't see it as a dead end but as a responsibility from lg or the company that repaired the phone and my provider to repair ir. So maybe the first time since it was my fault it would be my responsibility , but they didn't question that and i didn't say anything. After they repair it but with a malfunctioning piece it's their responsibility to fix it. At least that is how i see it.
Im going to have to sent it back to warranty to repair and i hope it doesn't come with the same problems again.
Ok its not a dead end oO''
I understand ur rage... But I jst warning other users to take precautions while messing with the phone. Or they wud also qq over a bricked box..
Gudluck with the service..
Cheers.
Thanks.
I subscribe your adivce.
I have been thinking of reinstall the firmware(the original from lg) to see if it solves the problem, but im having a issue. I can't connect the phone to the computer(only transferring things to the sd card and install or open from there) and i don't know if i can root it with this version i have now, 2.2.2.
Does anyone know how can i do this with the android version and without connecting it to the pc?
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Edit the title as [solved].
Goodjob bro.
Cheers.
Done.
Thanks
Thx a lot to griffin_1.
I tried ur "secret menu code" to reset the phone & it is really work , now problem solved.
No need to waste time back to the lg centre.
You're welcome. Glad i could help and that sending the phone to lg could be avoided in this situation.
Oh man you saved my life. I don't know how to thank you. Thanks, thanks, thanks a lot, it really worked.
Thanks griffin_1.
I had the same problem and i was going to send it back to LG service. but ive fixed it with the secret code . Thanks again.
hey people i did send my lg p500 to repair becouse something went wrong the change my mainboard and the ime well done , then i got the 2.2.1 as stock rom
good then i did upgrade to Noijins megatron then the problem starts sometimes
if i just use power amp and want to go to the facebook app the phone simply start blinking the buttons like u would overclock your phone.
then it just reboot from alone i think i got the problem 4 or 5 times a day and i simply start beliving that maybe the gprs or the module might be done for the internet.
so i think should i send it to the repair again ? i even try to flash my baseband
same error at the new roms.
i hope you can help me griffin
got the same trouble like u since lg change my motherboard.
griffin_1 said:
PROBLEM SOLVED
I was planing on sending the phone to repair on monday, but at the time and with the phone here i didn't want to give up so i thought of rooting it and reinstalling the firmware, but nothing worked and the phone didn't recognize that it was connected to a computer. So i kept search other ways to reinstall the firmware and came across a website that talked about a "secret menu" code for the phones and i remembered that this phones must had one and that from there i could do something, i did. From there i did a factory reset and, unlike the ones i did before by going to settings-privacy, when the phone rebooted it told me right way that it was connected to the computer. I also tested the problem with the screen light and so far, so good.
So, if anyone else has this problem(sannielyk reportedly had) what i did was entering the "secret menu" code : 3845#*500# and did the factory reset from there.
Apparently it was a software problem or something that wasn't installed right by the lg service. But so far everything is good, and i hope it keeps that away.
Thanks for the help
Click to expand...
Click to collapse
try this
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

[Q] Problem, Stuck in Black screen doesn't wake up

Hello!
Well... I have this phone since yesterday... I plugged to the computer with Kies, and well, a update was available... now the phone have Froyo and the aesthetics changed completely, it looks awesome.
But, the phone have this ANNOYING problem that, after using it... like 5~10 minutes of no activity, when I try to use the phone again it doesnt work... doesn't respond to any button, I have to take off the battery in order to restart it and that over and over again...
I've realized also that this happens when I'm using wifi, if I left the phone with wifi on this happens, without wifi seems to work fine.
Somebody have any clue what could be? there's little information about this issue in the internet...
I think I'm going to return it but I want to try everything I can do (without voiding the warranty) since the phone was perfect for what I wanted.
Thanks in advance!
Hey. I got the same problem here. It only happened a few times when I just had froyo that came stock on my galaxy 5 but I recently installed cyanogenmod 7 and now its happening everytime I put my phone down.
So I'm guessing it may be directly related to what rom is installed? I've heard about it happening a bit to people who have 2.1 installed to.
I dont know too much but it seems the only fix is to take out battery and turn on.
Sorry I can't help more. I hope somebody knows a bit more than me on this.
Think this is called something like the 'wifi sleep of death', something to do with the rom. i'd try change the rom and see if it still occurs
Thanks for the hints tho!, but I returned the phone... it seems that is a bug related to the update of the phone, since I know that with the out of the box 2.1 version it doesn't have that issue...
You know, the mobile carriers also do weird stuff to the roms... -__-

[Q] Screen Problems following ICS Update

Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Kovath said:
(Hopefully I got the right board)
Click to expand...
Click to collapse
considering this board is all about CUSTOMIZING devices... I dunno about that. Maybe try the AT&T site?
Maybe one of our divas will be kind enough to help anyway.
Yes, I mean divas, also referred to around here as devs. I <3 u all!
Clay
Sent from my SGH-I777 using XDA
Yeah I kinda got that gist =P
but, after searching through the web, there weren't really a lot of sites that I came across detailing about my problem, but this was one of the sites that came up a lot so I was just hoping if anybody, just anybody could help me out with this.
Kovath said:
Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Click to expand...
Click to collapse
There are alot of things that could go wrong when flashing ROMs.
All of the custom ROMs here have built in safeguards which allow users to recover from issues involved with flashing. The same cannot be said about stock builds.
Unfortunately, your options are limited if you're going to stay stock. You can either try a factory reset and re-installing the update via KIES or you can call AT&T. That's pretty much it.
Personally, i'd Mobile Odin a rooted package with CWM and start flashing some of the wonderful work the developers have graciously allowed us to partake.
BROKKANIC said:
Personally, i'd Mobile Odin a rooted package with CWM and start flashing some of the wonderful work the developers have graciously allowed us to partake.
Click to expand...
Click to collapse
OP, I agree with the sentiment here, but you can't use mobile odin until your are already rooted. One option you could follow the guide linked in my signature to root the phone and go from there.
My personal suggest is that if you're running stock ROM, updating an official stock ROM and having problem, I call the provider for help.
My download and install went fine but I incounterd some unusual problems afterwards. My phone doesn't always keep a data signal while browsing the internet and a phone reboot makes it return. Setting browsers home to Google instead of default AT&T doesn't stick. I also had few dropped calls and very low signal bars in status bar at my house which gingerbread gave me full ones.
same here
Kovath said:
Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Click to expand...
Click to collapse
I just got my screen replaced and have the exact same problem, factory reset did not help either.
Did you managed to fix it?
Any help would be greatly appreciated

[Q] Please HELP ME! Android Phone Problem.

Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
dell5 said:
Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
Click to expand...
Click to collapse
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
zelendel said:
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
Click to expand...
Click to collapse
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
dell5 said:
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
Click to expand...
Click to collapse
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
zelendel said:
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
Click to expand...
Click to collapse
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Brent Austin said:
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
Click to expand...
Click to collapse
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Hello house,
I have a problem, my IPx8 Quad Core-2.2GHz (1GB,16GB HDD,3G,WiFi,Dual SIM) 8-Inch Android Tablet, with MTK6582 chips, running 4.4.2,
Can I get a rom that can work for it. Or can I load 4.2.2 on it, is the same MTK6582.
dell5 said:
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Click to expand...
Click to collapse
To flash the phones original files, you will need to look up a video either on YouTube or find another website with informative directions. Basically, you will need fastboot files and roms/ img files to revert your phone. You will need a computer and usb cable for this. Go to YouTube and search how to fix a bootloop or how to fix a bricked/soft bricked phone. Best of luck.
dell5 said:
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Click to expand...
Click to collapse
Sounds like your battery is one of two things. 1. Its going bad. (Many reasons why the app is tell you its fine, Thats 2) 2. The battery is a fake and there is software that was changed to hide this. A common practice in some places in the world. The reason it is only now failing "could" be that it is starting to die but the software is still set to show you its good.
The fact that it works fine when it is plugged in would support those theories.
You could try reflashing the files as suggested, but do yourself a favor and DO NOT use some youtube video. At least not before reading up. The issue with youtube videos is that if something goes wrong then you are stuck even worse with no idea what to do. Then you will find yourself right back here.

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