Hello all!
I bought a Note 20 5G N9810 to replace my aging Note 9. The N9810 is the Open China/Hong Kong version with SD865 and 265GB, as opposed to the Exynos model available in the UK.
Phone works great, battery lasts easily a whole day of heavy use. VoLTE and VoWiFi work fine with EE's network.
I have not been able to connect to 5G though. While the phones comes with N1, N41, N78 and N79 bands it doesn't seem to work on EE's network - which uses N78 bands.
I called EE customer care and they advised that since it has the correct 5G bands it should work and they couldn't identify the issue.
Any ideas?
Many thanks
silmarils said:
Hello all!
I bought a Note 20 5G N9810 to replace my aging Note 9. The N9810 is the Open China/Hong Kong version with SD865 and 265GB, as opposed to the Exynos model available in the UK.
Phone works great, battery lasts easily a whole day of heavy use. VoLTE and VoWiFi work fine with EE's network.
I have not been able to connect to 5G though. While the phones comes with N1, N41, N78 and N79 bands it doesn't seem to work on EE's network - which uses N78 bands.
I called EE customer care and they advised that since it has the correct 5G bands it should work and they couldn't identify the issue.
Any ideas?
Many thanks
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Click to collapse
Hi
I imported Snapdragon version of Note 20 Ultra and can confirm same issue.
No 5G on 5G ready SIMs in 5G locations. Tested both Three and EE in Glasgow and Edinburgh UK
Did you buy it from wondamobile?
destz0r said:
Did you buy it from wondamobile?
Click to expand...
Click to collapse
No, T-dimension via eBay
Hi, I have the same issue with my new Note20 5g N9810 (Taiwan version)., no 5G network on EE only 4G. Anybody have solved this problem?
vyta2009 said:
Hi, I have the same issue with my new Note20 5g N9810 (Taiwan version)., no 5G network on EE only 4G. Anybody have solved this problem?
Click to expand...
Click to collapse
succeed to make work 5G on EE only after flashing the July firmware, with others newer firmwares doesn't work.
Related
Hi Guys
I am thinking of purchasing this phone but i have a question about the 5g part. On the box it says EE. So does that mean the phone will only work with EE 5g. I am planning on using vodafone 5g. If the phone is unlocked, does the 5g work on other networks?
Thanks
Also,, does that mean the phone is locked to EE
Can you unlock these phones?
I have one from EE. It's not locked and I use it on another network.
fingery said:
I have one from EE. It's not locked and I use it on another network.
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Where did you purchase it from?
I purchased one from EE and it's unlocked, was extremely surprised.
The only thing it's not dual SIM.
Sim lock
I bought mine from cEx £415 EE green, but tried my Smarty (Three) sim in it and it works
happy days, just pray it's not blocked wihin my 2 year warranty period
How is the battery life on this phone?
Anyone got any reviews on the 5g version of the phone?
I've ordered the oppo Reno 5g from ee expecting it Monday to be delivered.
Not exactly upgrading as I have a Samsung s10 plus.
I've just decided to pay me contract off to reduce my monthly outgoings , I was only 8 months into my 24 months and there was 500 to pay so I've sold my S10+ and ordered the Reno 5g because I've managed to get it for £25 a month
I just hope it's not crap ?
Reviews are mixed and there isn't many of them either
vimto25 said:
I've ordered the oppo Reno 5g from ee expecting it Monday to be delivered.
Not exactly upgrading as I have a Samsung s10 plus.
I've just decided to pay me contract off to reduce my monthly outgoings , I was only 8 months into my 24 months and there was 500 to pay so I've sold my S10+ and ordered the Reno 5g because I've managed to get it for £25 a month
I just hope it's not crap
Reviews are mixed and there isn't many of them either
Click to expand...
Click to collapse
Please give me an update comparing the Reno 5g to your s10+. I am really interested i what you have to say.
Thanks
Does that mean my unlocked oppo 5g handset will work on Vodafone 5g or is only one EE?
Does anyone know about the 5g part. Surely I can benefit from another networks 5g other than EE?
OK I am quite annoyed because I emailed oppo and they said the 5g signal was will only work from EE. I had no idea the handset will be locked to only one networks 5g signal.
So frustrating
Does anyone know if oppo will ever allow us to use 5g from a different network?
Any reviews of EE 5G signal?
Cmon surely some people must own the 5g version of the phone.??
I've got 2 of them but i'm not in UK. My Reno's 5G are not locked. Why not asking directly EE to know ?
Does anyone actually know if the oppo reno 5g handset is locked to 5g service only. I am currently using it on vodafone but i never get 5g signal on it even when they tell me that 5g is activated. o2 are starting to get 5g and my contract finishes in December. I am debating whether to stick with vodafone or move to o2 but i want to be able to use the 5g service due to the fact i have a 5g handset. EE is really expensive for sim only so that is why i do not want to go with them.
Anyone using 5g service on a network other than EE?
mkermali99 said:
Does anyone actually know if the oppo reno 5g handset is locked to 5g service only. I am currently using it on vodafone but i never get 5g signal on it even when they tell me that 5g is activated. o2 are starting to get 5g and my contract finishes in December. I am debating whether to stick with vodafone or move to o2 but i want to be able to use the 5g service due to the fact i have a 5g handset. EE is really expensive for sim only so that is why i do not want to go with them.
Anyone using 5g service on a network other than EE?
Click to expand...
Click to collapse
Is 5g network rolled out in all areas where you live. I can tell you know that where I am in Australia, there is barely any 5g network, so best I get is 4g
I Purchased the note 20 Ultra 5G in USA and shipped it to Australia.
I later found out that the US Note 20 Ultra 5G variant doesnt have band n78, which is the main band of Asutralias best 5g provider, Telstra.
I am wondering if anyone knows conclusively if the s7 5g or s7+ 5g has the n78 band, some websites denote it does, others say it doesnt, but i feel they might be reffing to the LTE version sometime which of course does not have n78 5G band. This is the US variant from Samsung.com website.
Thanks in advance
I live in the UK. I imported a Taiwanese s20+ 5G. Model number SM-G9860
5G will not work. It is enabled from my carrier and they have been through troubleshooting, sent a new sim, i have gone to places with good 5g coverage, so on.
I checked the update notes for the device and found it said this in the June update.
5G has been enabled.
※ Requires optimal 5G connection. 5G services are only supported in Taiwan network. Actual 5G network coverage and speed may vary on region and network service provider, since 5G international roaming service of the designated countries and areas will be supported and announced after they pass the network service provider’s verification test.
Click to expand...
Click to collapse
Does this mean 5G will be enabled internationally at a future unknown date?
Is it possible to flash another snapdragon rom, maybe Hong Kong (same model number) or USA (different model number) and have it enabled? The US version doesn't seem to have the above quote in the patch notes. Or am I out of luck with this device?
Hope someone can give me advice. I have 5g in my house, my wife uses an IPHONE 12 promax and it can detect 5G but my device cant. can anyone help me please?
I'd like to up this too. I bought a Korean single sim phone with band n78 but it cannot detect 5g while my wife's IPhone 12 can. Any advice? Tried doing the quickshortcut app technique accessing the 5g signal manually but it won't select it for some reason
Check your SIM card or contact your carrier for help.
hi! Globe uses 5G NR/NSA n78 Band, which the korean varian SM-N986N supports.
Globe also provided information for foreign visitors who would like to hook to their infrastructure while visiting Ph. (see link below. don't mind the partner carrier)
5G Technology for Mobile - Globe
5G technology is the next generation of wireless internet connectivity that offers faster speed and more reliable internet connection than ever before.
www.globe.com.ph
if SM-N986N can't see the 5G network while other locally bought phones can, chances are 5G NR/NSA n78 band isn't available in your area and other phones hook through other 5G bands, or your sim card does not support 5G services.
i wasn't able to verify this when I went back to Ph, since my current provider's partner network is Smart
I had the S20 ultra G9880 in Australia and the 5G was blocked after an update in August 2020. I am wondering if anyone in Australia has the 9980 S21 ultra hong kong version and on Telstra or Optus and 5G is working?
Please help
I do not think it will work.
Network compatibility
Samsung Galaxy S21 5G: Price, specs and best deals
Here you will find where to buy the Samsung Galaxy S21 5G China · 8GB · 256GB · SM-G9910, for the cheapest price from over 140 stores constantly traced in kimovil.com
www.kimovil.com
cheetah2k said:
I had the S20 ultra G9880 in Australia and the 5G was blocked after an update in August 2020. I am wondering if anyone in Australia has the 9980 S21 ultra hong kong version and on Telstra or Optus and 5G is working?
Please help
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Click to collapse
Same problem....I had the s20 Ultra and it stopped working on Telstra. Got a new s21 in the hope it would be fine and still nothing. Checked my plan with Telstra and they tell me 5g is enabled.... The phone has b78 band but still nothing. Just been a big waste of money
Mittesh said:
Same problem....I had the s20 Ultra and it stopped working on Telstra. Got a new s21 in the hope it would be fine and still nothing. Checked my plan with Telstra and they tell me 5g is enabled.... The phone has b78 band but still nothing. Just been a big waste of money
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Click to collapse
Damn.... I really don't like the Exynos 2100. so laggy in games. looks like I'll just have to sell my Exynos S21 Ultra and get maybe the Xiaomi 11 Ultra or something similar
I recently purchased this model for the snapdragon processor and can confirm that Telstra 5G network does not work. This was also confirmed by Telstra who said it is not a supported model, but in future, it could be allowed. ETA is unknown on this. Disappointing to say the least.
I Installed the latest Samsung update today and now have a 5G connection!
Denno76 said:
I Installed the latest Samsung update today and now have a 5G connection!
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Great mate
Thanks for the info.
Give us some more details , like
Any other updates before this?
Change carrier?
Change CSC
Network configuration
Australia 5G bands
5G: Bands n1, n3, n5, n7, n8, n20, n28, n66, n38, n40, n41, n77, n78,
But only N78 is in use
China 5G bands
5G: Bands n1, n5, n41, n78, n79
MAX 404 said:
Great mate
Thanks for the info.
Give us some more details , like
Any other updates before this?
Change carrier?
Change CSC
Network configuration
Australia 5G bands
5G: Bands n1, n3, n5, n7, n8, n20, n28, n66, n38, n40, n41, n77, n78,
But only N78 is in use
China 5G bands
5G: Bands n1, n5, n41, n78, n79
Click to expand...
Click to collapse
Hey @MAX 404
Previously installed the regular Samsung updates as they came through. I noticed I had a carrier update on my note 9, so manually checked for an update on my S21 ultra.
Carrier is Telstra in Australia. I've attached a screenshot of Software information for reference.
I believe Telstra use n78 band which was blocked on the SM-G9980 model when I initially got the phone.
Hope it helps for those wanting a snapdragon S21 ultra.
Denno76 said:
Hey @MAX 404
Previously installed the regular Samsung updates as they came through. I noticed I had a carrier update on my note 9, so manually checked for an update on my S21 ultra.
Carrier is Telstra in Australia. I've attached a screenshot of Software information for reference.
I believe Telstra use n78 band which was blocked on the SM-G9980 model when I initially got the phone.
Hope it helps for those wanting a snapdragon S21 ultra.
Click to expand...
Click to collapse
Hi
thanks for the info it will for sure help other like you
Definitely had to be related with the N78 band , is the only band available "down under" for 5G
Great is working!!