Hello !!
I have had the Amazfit GTS for three months and it worked perfectly.
I had it linked to two different mobiles, an iPhone and an Android.
I could use one or the other to download sports activities and check steps, sleep etc ...
With the update to Zepp it has stopped synchronizing with the iPhone, it cannot connect.
On Android it works perfectly.
I would like to be able to continue using both phones, but it can't connect, it tells me to reset the clock and try again.
Can any of you have two different phones connected?
Not at the same time, turning off the other's BT first.
Greetings.
Tested!
Not at the same time.
Connect GTS to iphone with Zeep account A then tủrn off iphone Bluetooth
Then sign on to Zeep account A on the Android phone and connect bluetooth with GTS.
Now. When you want to connect to what phone to receive notification, then just tủrn off bluetooth on the other phone. GTS will automatic connect to the first phone it see to show the notification and syscn the activities.
Related
Hi,all
today I'm received a Amazfit stratos ( International version A1619 ) but I can't pair it with Amazfit watch app.
After I'm scan the QR code and click OK on watch for pair it with amazfit watch app. It's show error "Pair failed"
- Amazfit watch app lastest version on Play store (2.3.1-play)
- Already full charge battery.
- Try to reboot stratos / reboot smart phone ( not work same error not pair)
- Try switch login by facebook, gmail or create amazfit account and login but same result.
- Try turn off/on bluetooth of my smartphone
who have another solutions for this issue. :crying:
Thank you.
You forgot an important info: phone model and Android version? It won't pair if the firmware isn't up-to-dat, you will have to first pair with another phone using Android 7.1 or order, update firmware, unpair and then pair with your phone.
Hi!
I needed a couple of retry before it pairs.
I guess you already tried but some may be interested.
It looks like the pairing process is not an example of hi reliability....
Envoyé de mon XT1635-02 en utilisant Tapatalk
lfom said:
You forgot an important info: phone model and Android version? It won't pair if the firmware isn't up-to-dat, you will have to first pair with another phone using Android 7.1 or order, update firmware, unpair and then pair with your phone.
Click to expand...
Click to collapse
The Stratos pairs fine with 8.0+ from factory, only the Pace doesn't
I see... So maybe the problem is the Bluetooth/WiFi interference. He can try to put phone in airplane mode and enable only Bluetooth. Make sure the watch isn't listed in the Bluetooth settings of phone, the pairing process should be done using the Amazfit app only.
Update:
delete all application smartwatch & smartband all brand in my phone
and all tool for configure smartband ( I'm ever use amazfit bip and another brand to custom it.)
I think It's has some conflict in bluetooth signal.
Now, I can pair my stratos and see my first watch face Yeh. :victory:
Thank all.
I' ve just recently bought redmi note 9 pro. My amazfit watch is t-rex. Since then every time I turn on my redmi , I have to enable gps, in order to connect the t-rex with zepp app, otherwise it doesn't connect. The message that appears is in the screenshot
Same with Amazfit Bip
Had same issue with my Amazfit Bip initially when the app was released. After about a dozen connects it now allows me to sync with bluetooth only however the initial sync only loads steps counts, I have to close app fully and reload to get it to sync any sleep data.
Weird!
I simply uninstalled the app. It has become pretty useless.
DarthJabba9 said:
I simply uninstalled the app. It has become pretty useless.
Click to expand...
Click to collapse
But if I do this I wont be able to connect my t-rex with the phone any more.
SACS73 said:
But if I do this I wont be able to connect my t-rex with the phone any more.
Click to expand...
Click to collapse
True. For me, it was nothing lost, because nothing I did (other than uninstalling it and then installing it again - every time) would make it connect. It was working perfectly fine before it became zepp.
Hi.
Can I connect two devices on zepp simultaneously? I bought a amazfit band 5 and I have a amazfit pace, but when I activate one the another desactivate, and this proccess are manually. I installed a notify for amazfit and the band works, but after a few hours the band not sync again. I have tryed with mi fit app, but can't conecct the band to the app.
My solution yet, is get the key of the band with a modded zepp app(from freemyband), uninstall it and use notify for amazfit connecting with auth key and withnot zepp app, after installing the zepp oficial app for pace.
EDIT: after a bluetooth disconect, or reboot he phone. The sync and notifications not work correctly again.
Hi there, is Alexa working when you use notify for amazfit? I have two phones with two different accounts to be able to use Amazfit band 5 and GTR 2, I use the band because of Alexa.
I can't use alexa on notify, because this is a pro feature and I was not purchase pro license yet.
How many days GT 2 works with always on display? On sunlight is good visible screen like as pace?
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Jotze0 said:
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Click to expand...
Click to collapse
I have exactly the same problem, with my Sony Xperia 10 III (Android 11) phone.
I had an Amazfit Bip, which is a great watch. I was undecided between a GTS 2 mini and this watch. I paid €80 more specifically to get the phone function, and I can't turn it on.
Amszfit seems to have zero support, other than an FAQ.
Jotze0 said:
Hi. the tittle says it all.. i just bought this watch and i find it a pretty good watch, everything works fine but i cannot activate phone calls. When i try to switch it on, the phone ask for pairing with bluetooth ( when its already paired and conected) Its this normal ? If not, there is some workaround or fix ?
iPhone Xs
iOS 14.3
Thanks you for your help
Click to expand...
Click to collapse
I have managed to solve this problem, but I don't really understand how it worked.
My GTS 2 was connected to my phone (Android 11) and I assumed there was a Bluetooth connection. However this phone function couldn't be activated because Zepp said there was no associated device.
I turned off Bluetooth and attempted to reactivate it manually. On my phone, the watch wasn't visible. I rebooted both the watch and the phone, but no luck. However, I realized that the phone was finding my old Amszfit Bio, which I had disassociated. I turned off the Amazfit Bip and tried again. I ended up having to reboot phone and watch once more, but now I am able to activate the phone function.
I can also respond to phone calls and it works well.
I hope this is helpful. You can try the above, and if it doesn't work, light a candle. I must say that Zepp is really inadequate for this watch. It was barely acceptable for the Bip, but falls far short for the complexity of the GTS 2.
What I really don't understand is that there was a Bluetooth connection, activated by QR code when I set up the phone, that allowed the watch to synchronise data with the phone, and which managed to send notifications, but was not functional for activating phone calls, unless a connection was made manually using the phone's Bluetooth settings.
Second method work for me. you need to tap pair on watch too at same time during pairing.
Start the Zepp app and go to "Profile > Amazfit GTS 2 > App settings". On the Phone page, turn on "Call on watch", then pair the watch and your phone through Bluetooth as instructed. Or you can try second mothed.
1. On your phone, go to Settings, then select "Bluetooth" to turn on the Bluetooth, and set the phone to be discoverable. On the watch, go to App list > Settings > Network and connections > Bluetooth. Ensure the Bluetooth is turned on.
2. Find the watch in the search results for available devices on your phone, and tap to pair them. Or, find your phone in the Bluetooth search results on the watch, and tap to pair the devices.
Hello all, I updated my iPhone to iOS 16 beta and my notifications are not working at all. I know there was a fix coming as an update for the Zepp app which I did (7.1.5) but I am still not able to get anything from my phone into my watch. Notifications, calls, nothing at all. I tried submitting a ticket to support but got no response.
Any help is appreciated, thanks.
Exactly the same problem here. iOS 16 (not beta) and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
I have a watch face that indicates if BT is connected or not, so that's how I know when it's disconnected.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Don MC said:
Exactly the same problem here. iOS 16 and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Click to expand...
Click to collapse
Same thing is happening with the Bluetooth too. It gets disconnected and it does not reconnect at all.
Yeah I have seen reports from other watch users and some of them have already been able to fix it but I have tried everything so far with no success.
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Don MC said:
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Click to expand...
Click to collapse
I have also done all that and nothing has worked.
Mine started on iOS 16 beta before 16.1 like the update before it and it broke. First time I updated to the beta it was working fine but then the one right before 16.1 that’s where everything started.
Got an update to the Zepp app on my iPhone yesterday (v. 7.1.6) but it doesn't seem to have made any difference. Still no notifications.
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Just got another Zepp update in the App Store. 7.1.7.
Still no cigar.
There will be no more Huami watches in this household.
Don MC said:
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Click to expand...
Click to collapse
My apologies for my absence, I am not getting any notifications and honestly lost hope on this. I understand that this is something that might take time but 3 updates later, no real resolution or acknowledgment of what is actually happening.
I also believe that this issue has to do with the connection that the app has with the iOS16 beta since it started after an update. I got beta going, and everything was going smoothly, received an update and everything went south after that with no success or real connection whatsoever.
I just updated the app to 7.1.7 as you did and still the same, the only difference is that it seems the connection is more stable as it has not been disconnected yet and still shows connected without any issues.
I have not encountered the situation you are experiencing in that even if you unpair the watch the phone forces the connection again.
Indeed, I think this will be my last Huami watch. My wife is dying to update to iOS16 but I have warned her multiple times not to since it will break the connection.
Right now I just feel I have a regular watch that I have to charge in order to see the time...
It’s not the iOS beta. I was on the official 16.0 to 16.0.2 and the problem was there. Jumped on the 16.1 beta to try to solve it, but no luck there either.
Threw my Amazfit in my desk drawer and bought myself a Withings Scanwatch.
I finally am able to receive my iMessages on my Amazfit GTR4. On the Notifications in iPhone, go to Messages, and make sure in the Lock Screen Appearance-->Show Previews-> When Unlocked. Mine had changed to Never, as soon as I changed that and synced the Zepp app, now my messages are going through to my watch! Just thought I'd share what worked for me.
Seems that the Zepp app version 7.2.1 has fixed the notifications on my watch. They took their time, I might say.
...aaand then I updated my phone to iOS 16.1.1 and the watch (Bip S Lite) stopped notifying again.
EDIT: My Amazfit Bip on the other hand seems to be notifying just fine. Think I'll be using that one for now.
It definitely seems like the Bluetooth on my Bip S Lite is broken somehow. It won't automatically reconnect after it's been out of range/disconnected. I have to manually open the app to connect it again. And still no notifications.
I've contacted both the seller of the watch and Amazfit. Let's see if they have anything to say about it. I'm using the old Bip for now.
Dusted off my old Bip S Lite and paired it to my phone (or rather reactivated it, since I never did unpair it). To my surprise, it updated its firmware (to 2.1.1.86). Will try it and see if the notification issue is gone.