Broken Phone - Android Q&A, Help & Troubleshooting

I have the LG K20 V phone & I need some help to get access to it.
The screen broke & the display is no longer readable. But there is an app on it I need to get information from.
Is there a way to connect the phone to my computer & access this app?

Related

[Q] How to save SMS from Android phone with broken screen

Hi,
My friend asks me to backup her SMSs from a phone with complete nonworking screen. The phone is htc adr6400l thunderbolt 4g. I tried different programs, but all of them require Debug On that I can not do since the screen is broken. The device doesn't support MHL, so I am unable to use TV screen instead. I usually use MyPhoneExplorer, but now it is unable to connect to the device. ADB doesn't see this device as well. As I know, it runs Android 3.x. She already backed up her phone book in carrier's store, but they don't have such service for SMS.
Is any way to reach SMS base at the phone without Debug On?
Thanks in advance

[Q] Extracting data from Wildfire S with unresponsive touchscreen

Apologies if this is not the right place to ask this - I'm new to forum.xda-developers.com.
I dropped my old HTC Wildfire S and the screen cracked in such a way that I can still see what's on the screen, but it's unresponsive so I can't interact with it (can't even swipe to unlock the screen).
I've bought a new phone and moved the SIM and micro SD card across, but to my dismay found that some of my data must have been stored on the phone, not on the SIM or SD. Most important is my contacts/phonebook (no, they're not in my Google Contacts list either).
I just connected it to my (Ubuntu 12.04) laptop and of course it just goes into 'Charge Mode' - this is normal - I always did have to tell the phone to connect in data mode in order to be able to access files on there, but of course I can't do that now because the touchscreen won't respond.
If anyone has any advice on any of the following then I'd be most grateful:
a) how to force the usb connection into data mode rather than just charge mode
b) whether I'll be able to access the phone's contacts file/directory/? even if I can access the phone in data mode, and how to do this
c) if I'm asking in the wrong place, any advice on a better forum to place this question.
I'm afraid I have no idea what version of the Android OS is on there, but it's a few years old. I never did any development on there, so it's not rooted or anything like that.
Many thanks.

Galaxy S3 i-9300 Cracked screen + touch screen. Need to view call history or SMS.

I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You won't be able to view the stuff you're looking for with a file manager on PC, Windows can only view the MTP portion of your sdcard, it cant access or view your system partition which is where mmssms.db is located. You will need to have the device rooted in order to retrieve the files you're after.
You can connect a USB mouse to your device and make selections using the mouse instead of touch, the tricky part is knowing where things are on the display to select them, you can use screenshots of the needed screens from another device like yours. If you can get it to connect to PC via VLC you can share the screen to your PC and navigate that way(you'll need root to access the folder you're after), if you can get it to screencast you can navigate that way also.
Regardless of whether you repair the screen or not, you will have to root the device to do what you're doing.
Sent from my SCH-I535 using Tapatalk
angred said:
I dropped my s3 and now it has a very thin crack on it. First I was able to see some colours but now it is only black - touch screen gave no response aswell. I was also lucky enough to get the battery out on the initial drop so now all I can do is turn the phone on with or without simcard and let it connect to Wi-Fi. There were no SD Cards aswell.
The phone is not rooted, it is just "stock" in every way.
Getting it repaired costs more than what I paid for it while buying it from a friend years ago so I'm not even considering to get it repaired, I will buy a new smart phone, probably a Galaxy Note 4 or 5. (I'm not sure but this info might be useful. My smart phone knowledge is not much but may be there is a way to fix my issue(that I am explaining below) with the use of a Galaxy Note - without disintegrating the new Note)
My problem is that I need to retrieve a phone number that I didn't have the chance to save yet at the time of the drop. The number is probably one of the latest 5 in Call History and there was also an SMS that came from that number - that specific SMS was saved on the phone, not the simcard.
Absolutely nothing happens on computer side(Windows 7 Ultimate) when I plug it via USB. Can't see the content of the phone in File Explorer or anything else. I updated drivers. The phone starts charging, though.
Samsung Kies does not work as it does not recognize the phone when connected via USB and I need to scan the QR Code to connect it via Wi-Fi which is impossible since I can not give any commands to the phone nor see anything but a black screen.
I have this Samsung Link program. It recognizes the phone through Wi-Fi and I can browse files in the phone from my computer. I checked all files, there is nothing SMS or Call History related. On my web searches, I found out that SMS messages are stored in "/data/data/com.android.providers.telephony/databeses/mmssms.db" but there are no such folders that start with "com.android.providers".
I did not have debugging or other things active at the time and I can not turn anything on or off. It only has Wi-Fi enabled.
I can't even turn the phone off except for pulling the battery out since I need to touch the shut down option that comes in the menu when you hold the power button on the side.
Is there a way to view my Call History or SMS messages from my computer? Please bear in mind that I can not install any apps or give any commands at all to my phone by the use of its screen and it is not recognized by the computer when it is connected via USB.
Most success I've had is the program called Samsung Link that allows my computer to connect to the phone by Wi-Fi and browse files, pictures, videos and such. (Also I did another check for both USB and Wi-Fi connections while typing these. USB still does not work)
I do not have access to another phone to swap screens-motherboards-whatnot.
Kind regards.
Click to expand...
Click to collapse
You can also try flashing a custom recovery(CWM if you can get it, what I'm talking about might not work with TWRP and if it did it would still be tricky). CWM can be used by the hardware keys to make selections where TWRP is touch which wouldn't work for you. With a CWM custom recovery you could make a backup of the device then copy the backup over to PC then extract everything you need. You could even root and flash TWRP then boot to TWRP and connect to adb and use adb to create a backup, there are instructions that are easy to find for creating backups with adb, just make sure you understand the instructions so that you're sure you're retrieving everything you need. Then extract what you need from the adb backup.
Maybe easier but more time consuming, contact your service provider and have them send you a copy of your call history, it should all the numbers you've called during the period of time that you ask them for.
Sent from my SCH-I535 using Tapatalk

Need Help LG E975 screen broken

I dropped my phone and touch screen won't work anymore. I tried to connect it to pc to get the data out. Computer sawthe phone drive,so I can get the images out.Unfortunately, LG pc suite didn't found the phone, I can't get the contact out. I didn't set up lock screen password and I save all contact in the phone not Google account. Any idea?How do I get contact out?
Thanks in advance

Screen Broken need help to access the Data, Backing up and Reset

Hello folks, my display broke suddenly, cannot see anything except a line and some green flickering when display is on. I have most of the documents and everything stored on my SD card but the Whatsapp data is unfortunately not backed up. There are a few pictures and chat data that I would need to access from there.
The situation is like this - Display broke but the phone works also touch apparently works too since Double tap makes the display light up in green (cannot see anything), and double tapping again makes the screen off. There are notifications coming. USB charging works. Shows up on the PC but the MTP won't show anything since screen is locked. I rebooted the phone which was the mistake !! because now it asks for pattern. I cannot unlock this, tried blind so many times but since I disabled the vibration. It's hard to get the pattern. Fingerprint scanner works but it won't unlock with it (so it just vibrates saying need to use pattern on screen due to reboot, the usual behavior)
Phone specs and OS are in my sig - Stock OS, Rooted, TWRP.
Can anyone please help if there's any way to access the filesystem ? It would be great if there's a way for accessing the data. My other request would be, can I make a data backup of the ROM as is with LGUP ? then reset it all before sending to LG for a full repair as I like this phone a lot.
Thank you for your time.
boot to twrp and then plug it in on PC and browse the file there? if you cant go to recovery from power off, maybe go to fastboot first then do the command to go to recovery.
figure out how to cast the display on a tv? i think the usb port supports HDMI output so maybe plugging it to a tv would work.

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