P20 lite( no options to choose wipe data/factory reset ) - Huawei P20 Lite Questions & Answers

Hi!
Anyone knows how to solve this issue.
I have Huawei P20 lite Model ANE-LX2J.
Forgot pattern and when I try to factory reset via recovery mode, there’s no option to wipe data/ factory reset
*unit is a DEMO Phone, a customer put a pattern code we cannot do the wipe data/ factory reset. The only option is to reboot system and wipe cache portion.

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I can access the screen that says:
reboot system now
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I can't post a link, but if you go to imgur, you can add this to the end of the url to see the screen: iLR0RL9.png
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Same thing with imgur here: MliSRUh.png
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