Since moving to T-mobile I have noticed my data with this phone is a joke... I get more buffering and spotty data connection, then I did when it was on Sprint.. A friend of mine that use to have a S9+ Switched to a Iphone, and he claims his data service is much better... I have talked to T-mobile tech and recently did a network reset.. I asked the tech if this phone is suppose to show LTE or even gets LTE.. They claim it should show LTE in the nav bar, but only 4G.. I'm not sure if I should switch to a different brand of phone of just keep this one.
doubledragon5 said:
Since moving to T-mobile I have noticed my data with this phone is a joke... I get more buffering and spotty data connection, then I did when it was on Sprint.. A friend of mine that use to have a S9+ Switched to a Iphone, and he claims his data service is much better... I have talked to T-mobile tech and recently did a network reset.. I asked the tech if this phone is suppose to show LTE or even gets LTE.. They claim it should show LTE in the nav bar, but only 4G.. I'm not sure if I should switch to a different brand of phone of just keep this one.
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Fixed with a network refresh on T-Mobile side.
Related
i have spotty 3g in my area, so my phone is switching between EDGE and 3g allot. for what ever reason, it completely looses signal to switch over. i have had many cell/smart phones and all the other ones switch over without loosing signal. it is really getting annoying, but i love my atrix. what is the issue? i STILL have not found a way to disable 3g and just use EDGE...4636 does not stay.
the other thing i have not called and switched my plan to the 4g plan yet, i have a BB also and i am still on a BB data plan. i DO get h+ on my phone, so by getting the 4g plan, will this stop this signal loss from happening? as i said, i could care if i had 3g, im fine with EDGE since im on wifi.
any help/advice would be greatly appreciated..
thanks!
There is no 4g plan since its not 4g. Its still a 3g network so if u have a 3g plan then you are on the fastest that att has to offer. Their 4g claims are a farce
Sent from my MB860 using XDA App
try a new sim card if your card is over 6months old. when i select gms only in that service menu it disconnects from the network for a few seconds then locks on edge and stays on edge
I have this same problem too on a regular 3g data plan so I don't think it's bb related. it bothers the crap out of me
hondaguy said:
try a new sim card if your card is over 6months old. when i select gms only in that service menu it disconnects from the network for a few seconds then locks on edge and stays on edge
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Really....humming....I am using my micro sim from my iPhone with the sim adapter....maybe a trip to AT&T for a new sim is in order
My iPhone 3GS had this problem, my Atrix does too, but it's not nearly as bad about it.
Hello Folks,
Just bought myself a samsung galaxy S2 and swapped my AT&T SIM into the new phone. The phone seems to be working just fine but there is no internet connectivity through the 3G network. It doesn't even show that there is a 3G connection. I've tried to go into the settings and have played around but to no avail. Could someone please help or point me in the right direction? Would be a shame to spend 600$ for a phone that only works for voice calling and wifi.
Much appreciated
Harry
I'm having the same problem. Signed up for AT&T since the international version doesn't work with Simple Mobile, have a 2GB dataplan for smart phones and 400 minutes. A friends AT&T sim with an unlimited data plan works fine no problem. Went to the AT&T store and had them test the phone with one of their sim's and it worked... Have to go back to the store on Monday and try and get someone further up the chain to take a look at this.
If you have the Inter model, you will need a 4G data plan... apparently you can swap it. Make sure they set you up in their system under the 4G plan, the price remains the same.
Edit: Have them check your SIM card also, to be safe is compatible with the 4G network.
At Bell, it costs $5 to replace your SIM card. My old SIM worked out of the box with the new phone.
and verify your apn settings. They will vary depending what data plan you are on.
The APN settings are set as the default. WAP.cingular APN gets an unhighlited H+ for a second then it drops to 3G with no connection up or down then it drops off. I'm going to use the ADB log to get more info.
Raised a case with AT&T after verifying everything twice, the latest they'll get back to me is Wednesday.
Ok, so finally got Data working. The AT&T representative, when I first signed up in store, didn't put an IMEI of an AT&T phone in the system so regardless of whether or not I had the correct smart phone data plan, the system wouldn't allow me to properly connect to the data network. So after fussing about the SIM card at the store, the AT&T rep put in an IMEI of an AT&T 4G phone in and then it connected.
Although now that i've found out that H2O wireless has an unlimited $60 plan and is an MVNO that piggy backs on AT&T, i'm tempted to sign up with them. I just need to find out if they support HSPA+ and conditional call forwarding.
I as well has the problem with my S2 not getting a data connection. I did everything that I could think of, but just wasn't getting any connection.
My wife has a Atrix (motorola) and she has the HSPA+ and 3g, so I swapped the SIMs and then my phone was getting the same connection speeds.
I went to the AT&T store and they did give me a new sim (one that said is used for the 4g) , but still nothing.. I told the rep at the counter about me swapping my wife' sim and that happened and she looked at her phone, noticed some setting and basically did a copy and paste and now I got the same speeds.
So, if anyone has any light to shed on what might have been updated.. I sure would like to know.. just in case our account gets changed or updated...
I don't recommend the new unl H2O data plan b/c I had a bad experience with them, their data speed its just too slow. Its like the lowest 3G speed of like 180kbps down and lime 86kbps up.
Using at&t non-smartphone plan I get like 7.5Mbps down and 2Mbps up for $10/mo. (big, big difference), AT&T is the way to go on the GSII.
Sent from my GT-I9100
A little off subject, will the S2 get 4G? I get the HSPA+ , but the AT&T rep said that it would not get the AT&T 4g
hey guys,
i have this exact problem. I am on a family plan and my phone number has an unlimited $15/mo data plan. I have a sim card from 2002, and it works fine with my dumb phone.
My sony ericsson C905A shows an "H" symbol as well as 3g and i can get the internet/data on it. however, on my international galaxy s2 , all i get is edge and i have no indication of either 3g or H+.
how would i be able to switch to the "4g" plan? what would i need to do when i go to the AT&T store?
4G from AT&T is HSPA+ I'm on AT&T and after some account hiccups now have 4G
Sent from my GT-I9100 using XDA App
okay... I need to do a speed test, but there is that new 4LTE (or something like that) isn't that the 'true' 4G?
There's HSPA+, which gives "4G"-esque speeds. I've gotten as high as 7 Mbps on it on my EU version phone running KE7. Currently available SGS2's don't support LTE; Samsung has announced a LTE version, but it is, as far as I know, not available just yet.
My understanding is that the AT&T version, due out next weekend, will NOT be LTE-capable.
The LTE version has only just come out in Korea, my guess is the US market may see it on the Verizon network first.
Bought my GS3 on the 27th but I can't get an LTE connection on it. I'm in Waterloo and definitely covered according to their map but I haven't seen LTE once. I went to the kiosk where I bought it and the rep eventually made a phone call. The person at the other end said HSPA+ is a subset of LTE and gets equivalent speeds. I know it is not but there was no point in arguing with him any further. I was then told I would see LTE in Toronto. I was downtown Toronto this weekend and never once saw it there either. I have an LTE sim and the device is completely stock and not rooted. Under "settings" -> "about device" -> "status" I see HSPA:11. I have tried to force it into LTE by typing *#2263# in the dailer and selecting "LTE" -> "LTE all" but it just says "unknown:0" as the network type.
Virgin is a subsidiary of Bell which shares its network with Telus. Their webpage says you only need an LTE sim and any of their data plans. They don't mention the need for an LTE specific plan. Is anyone with a GS3 on Virgin (or Bell/Telus) getting LTE in southern Ontario? What does it show as the network type?
EDIT: Spent an hour on the phone with some clown at Virgin who tried to give me a host of excuses, bad area code, wrong plan, tried to get me on a contract etc. Right after I was about to quit he told me he had just learned that talk and text plans would be LTE compatible on the 5th. Not exactly the best run operation but I'm not sure any Canadian carrier qualifies as one.
I'm on telus and I get LTE in my covered regions... mostly... no complaints though cause with there new Sim, my hspa+ gets somewhere around 10/7 mbs
Sent from my SGH-I747M using Tapatalk 2
I had to fight with the service rep for another hour last night before a tech finally enabled LTE on my plan. She kept trying to tell me Virgin doesn't have LTE plans. Costs must be really low for them since they clearly don't train anyone for anything. Anyway working now. 30Mbs down, 12Mbs up.
I attempted to do my homework on device compatibility beforehand so as to avoid the shock of something like being stuck on EDGE for data. Nevertheless even with a video review showing the DNA operating HSPA+ on Solavei I am stuck on dreaded EDGE. The activation period took a couple of hours with my new phone (DNA) being able to dial out but SMS/MMS non functional as well as calls to my handset. EDGE was running during this time but after a bit I saw it flash to 3G then H.....success! NOPE. At this point I verified SMS and all calls were working and my phone seemed to want to connect to HSPA+ but was having network communication issues when trying to run speed tests. I attributed all this to my home location, it having always with any carrier been quite on the outskirts of general coverage even though I'm only 1/4 mile from town which is a bit ludicrous in itself. Later that night I drove a little into town to test the data and alas H+ lit up, ran a speed test 2.5MB download...not to shabby IMO. Next day I drive to work and into the center of my home area where the best coverage is for ANY carrier and the entire trip H+ only lit up for a few seconds. Ever since there is no change in data always on E. I called Solavei and told them the issue and they pretty much gave me the runaround and couldn't definitively explain why it worked for a short period but wouldn't now. I can't 100% confirm that T-Mobile has refarmed the area to 1900Mhz but I read my city in a list of 49 in an article that said they were done. This being said I'm forced to let this month play out until possibly switching carrier perhaps one that uses AT&T instead. I asked Straight Talk about my device and they said they offer SIMs for both AT&T and T-Mobile but AT&T is limited to 3G service only whilst T-Mobile should work for HSPA+. I don't know if this a T-Mobile issue or a Solavei one or it's just my phone, but don't see how it could be the phone since it was up and running briefly.
I use T-Mobile and my connection is all over the place at times, refarming is actually the reason I think, its going for the strongest signal, if its edge, it gets edge towers, until the refarm is done I think we'll continue to see this kind of behavior for awhile. As time has gone by its gotten better around here with less time on edge and more on 3g/h+ since I first got the phone.
I can't vouch for at&t but no h+ sounds a little strange to me, if anything bands wise they should be more compatible then T-Mobile.
Tapatalked from my HTC DNA - Carbon
pio_masaki said:
I use T-Mobile and my connection is all over the place at times, refarming is actually the reason I think, its going for the strongest signal, if its edge, it gets edge towers, until the refarm is done I think we'll continue to see this kind of behavior for awhile. As time has gone by its gotten better around here with less time on edge and more on 3g/h+ since I first got the phone.
I can't vouch for at&t but no h+ sounds a little strange to me, if anything bands wise they should be more compatible then T-Mobile.
Tapatalked from my HTC DNA - Carbon
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It sounds like the refarm is much more of a gradual process than a one and done. At least I hope so or else there's not much to look forward to there. I know the Solavei rep was full of complete and utter BS since she told my phone was incompatible since it wasn't on their database of phones to service APN settings OTA. I may try out Straight Talk or Net10 just to see how the AT&T network speed performs.
Sorry for my ignorance, does the DNA really get H+ (42Mbs) ? On GSM network?
Thanks
trungbeo said:
Sorry for my ignorance, does the DNA really get H+ (42Mbs) ? On GSM network?
Thanks
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No reason it can't, hardware supports it if you have the connection to do it. In my coverage I'm usually edge or 3g so I can't say for sure.
Tapatalked from my HTC DNA - Carbon
I ended up leaving solavei (T-Mobile) for net10 (at&t) The coverage is worlds apart in terms of hspa. I get it everywhere though the speeds fluctuate but are decent. T-Mobile definitely needs to expand coverage it was not good where I lived about 80% was edge.
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
robnitro said:
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
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Thanks. It's not TMo, I switched back to Verizon, same issue. So it's definitely the phone. I did try and select LTE only, it didn't matter. Same problem.
ret4425 said:
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
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Click to collapse
I'm having same issues. However I've always been on Tmobile but I literally have no service at my home or work so pretty much all day. On top of that the wifi calling hardly works so making calls is useless. It drops right as it starts ringing lol. I'm pretty sure my issue is a tmobile issue.
Clear sim card tool kit data.