I recently bought the LG g8x from Flipkart. I was surprised to see that the phone didn't show any signal when I popped in my Singapore sim card. I was previously using the same simcard on a different phone, so I was sure it was working. To be sure, I put it back in the old phone (Redmi Note 8 Pro), it still worked. To check whether the issue is with just a particular carrier/country, I tried simcards from UK, USA, Singapore, and South Africa. All did not show any signal in the LG g8x. They all showed a signal on the Redmi. Am I missing something?
I did contact the LG support over whatsapp and phone, and their replies were... unhelpful to say the least. I have attached a screenshot of my conversation with them. I noticed sometimes it said network locked on the pull-down menu.
Any ideas/inputs?
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axd123 said:
I recently bought the LG g8x from Flipkart. I was surprised to see that the phone didn't show any signal when I popped in my Singapore sim card. I was previously using the same simcard on a different phone, so I was sure it was working. To be sure, I put it back in the old phone (Redmi Note 8 Pro), it still worked. To check whether the issue is with just a particular carrier/country, I tried simcards from UK, USA, Singapore, and South Africa. All did not show any signal in the LG g8x. They all showed a signal on the Redmi. Am I missing something?
I did contact the LG support over whatsapp and phone, and their replies were... unhelpful to say the least. I have attached a screenshot of my conversation with them. I noticed sometimes it said network locked on the pull-down menu.
Any ideas/inputs?
Click to expand...
Click to collapse
Thats odd. This phone is supposed to support all 4g bands. Try a network reset. Try enabling roaming. Try different sim slot. Switch off that hotspot while testing.
Your home screen looks different. Whats that SOS mode? Did you change firmwares or have not updated to latest os?
lefttobleed said:
Thats odd. This phone is supposed to support all 4g bands. Try a network reset. Try enabling roaming. Try different sim slot. Switch off that hotspot while testing.
Your home screen looks different. Whats that SOS mode? Did you change firmwares or have not updated to latest os?
Click to expand...
Click to collapse
Hey.
Well, it was odd to me too, which is why I put it up here to make others aware. For clarity, I am still in India, and just have a lot of international simcards because of my line of work.
I tried to enable roaming, but it doesn't get enabled. I tried either sim slots. I also tried putting an indian sim with an international sim in either sim slots. The indian simcard immediately catches network in all cases.
That was the hotspot that was showing up, which I stopped while testing. My background is changed, otherwise the phone is almost as i got it, apart from the updates. It has been updated to the latest available ota showing to me.
axd123 said:
Hey.
Well, it was odd to me too, which is why I put it up here to make others aware. For clarity, I am still in India, and just have a lot of international simcards because of my line of work.
I tried to enable roaming, but it doesn't get enabled. I tried either sim slots. I also tried putting an indian sim with an international sim in either sim slots. The indian simcard immediately catches network in all cases.
That was the hotspot that was showing up, which I stopped while testing. My background is changed, otherwise the phone is almost as i got it, apart from the updates. It has been updated to the latest available ota showing to me.
Click to expand...
Click to collapse
Guess will have to wait till someone with an international sim confirms this...
lefttobleed said:
Thats odd. This phone is supposed to support all 4g bands. Try a network reset. Try enabling roaming. Try different sim slot. Switch off that hotspot while testing.
Your home screen looks different. Whats that SOS mode? Did you change firmwares or have not updated to latest os?
Click to expand...
Click to collapse
lefttobleed said:
Guess will have to wait till someone with an international sim confirms this...
Click to expand...
Click to collapse
Yes, let's hope.
yes, international SIM not working. Bought it from flipkart, now trying to use it in qatar with local network Oredoo sim. It says network locked. don't know what to do. Now i feel like total waste of money.
International sim on lg g8x
Hai,
I am now at uk and using lebara sim and its working perfectly , i activated the sim while i was in India, there where no issues then or till now. I bought the phone on big billion days sale on the very first day.
It may be network lock done by LG to avoid illegal sale of flipkart phones outside india. Just like samsung . which allows you to use international sims only when you activate the device with Indian sim and use it for atleast 10 to 20 mins. This way grey market cant sell a boxed phone outside india.
Premindia87 said:
It may be network lock done by LG to avoid illegal sale of flipkart phones outside india. Just like samsung . which allows you to use international sims only when you activate the device with Indian sim and use it for atleast 10 to 20 mins. This way grey market cant sell a boxed phone outside india.
Click to expand...
Click to collapse
Thats good info...
Premindia87 said:
It may be network lock done by LG to avoid illegal sale of flipkart phones outside india. Just like samsung . which allows you to use international sims only when you activate the device with Indian sim and use it for atleast 10 to 20 mins. This way grey market cant sell a boxed phone outside india.
Click to expand...
Click to collapse
I bought it in india, but never bothered to use it there as im using an LG G6. When i tried the qatar sim it says network locked. i have an International airtel sim with me her in qatar and when i tried that sim, it catches the network instantly. As you mentioned "use it for atleast 10 to 20 minutes". Is it enough to put that sim and switch it on and let it be in standby state or do i need to make 20 minutes worth call with that sim. can you please specify.
Make calls for atleast 5 to 10 mins.
Although i am not sure whether you need a indian radio (i mean you need to be in india) despite of using indian network airtel.
Samsung phones which has indian sim only label outside the box. Says use it with indian sim and make calls for atleast 5 mins to activate the usage of international sims.
Lg should have at least cared to put this label like Samsung.
Hi, folks. I'm having the same issue. Bought in India in Amazon (not even on Flipkart sale!), but unboxed later in Russia.
That surprise was waiting me when I installed local SIM cards. Can anyone help to fix that? I'd even agree to buy Indian SIM card to unlock it, but I have no idea how to get it in Russia. Tried couple unlocking services - they cannot help to unlock it, because it's locked by region, not by network provider, and it's seems none has codes yet (
Maybe there are some variants to get any Indian promo SIM or smth like that and send it to my location?
I'm exhausted of finding solution, that's just aweful regarding the fact I bought a new "not locked" phone
Suhesh Kumar said:
I bought it in india, but never bothered to use it there as im using an LG G6. When i tried the qatar sim it says network locked. i have an International airtel sim with me her in qatar and when i tried that sim, it catches the network instantly. As you mentioned "use it for atleast 10 to 20 minutes". Is it enough to put that sim and switch it on and let it be in standby state or do i need to make 20 minutes worth call with that sim. can you please specify.
Click to expand...
Click to collapse
Hello Suhesh, have you had a success with Airtel SIM outside of India? I mean, have you unlocked network by using it (making calls etc)? That would be very helpful for me to know
Harikrishnan1983 said:
International sim on lg g8x
Hai,
I am now at uk and using lebara sim and its working perfectly , i activated the sim while i was in India, there where no issues then or till now. I bought the phone on big billion days sale on the very first day.
Click to expand...
Click to collapse
i also wanna bring my indiain lg g8x from India to UK it's already in use with an indian sim there but i want it in UK do you think it'll work
Sai Sri said:
i also wanna bring my indiain lg g8x from India to UK it's already in use with an indian sim there but i want it in UK do you think it'll work
Click to expand...
Click to collapse
Initially the phone needs to be activated rather to be used along with Indian SIM, later on in any country the phone will work with any country SIM for sure.
Suhesh Kumar said:
I bought it in india, but never bothered to use it there as im using an LG G6. When i tried the qatar sim it says network locked. i have an International airtel sim with me her in qatar and when i tried that sim, it catches the network instantly. As you mentioned "use it for atleast 10 to 20 minutes". Is it enough to put that sim and switch it on and let it be in standby state or do i need to make 20 minutes worth call with that sim. can you please specify.
Click to expand...
Click to collapse
Did it work for you?
Related
Hello XDA!
After reading here that all verizon S4''s are network free, I bought an almost new one to use in Europe(Romania).
But even after i checked global everywhere , the phone says"NO SIM-insert sim card", and refuse to work at all, no voice, data wtatsoever. Also, i cant change the APN (but since there isnt even voice or sms, it isn relevant at this point)
Is there any tutorial for a newbie that i could folow to get the phone working in 3G?
Thank you very much. P.S. I'm on 4.3 stock
I have the same problem. It says no SIM when I put my country's SIM card. When I put ATT sim, the phone shows that there a SIM inside the phone.
its odd, since it is supposed to be a global device. Maybe flashing a custom ROM should remove the restriction?
vasi.utziu said:
Hello XDA!
After reading here that all verizon S4''s are network free, I bought an almost new one to use in Europe(Romania).
But even after i checked global everywhere , the phone says"NO SIM-insert sim card", and refuse to work at all, no voice, data wtatsoever. Also, i cant change the APN (but since there isnt even voice or sms, it isn relevant at this point)
Is there any tutorial for a newbie that i could folow to get the phone working in 3G?
Thank you very much. P.S. I'm on 4.3 stock
Click to expand...
Click to collapse
Sounds like you have a bad SIM, or perhaps something wrong with the way it's cut. My i545 works fine with European SIMs (other than the annoyance with the "Non-Verizon SIM" warning).
You can't change the APN since you don't have a SIM installed, and you can't use GSM without a SIM.
k1mu said:
Sounds like you have a bad SIM, or perhaps something wrong with the way it's cut. My i545 works fine with European SIMs (other than the annoyance with the "Non-Verizon SIM" warning).
You can't change the APN since you don't have a SIM installed, and you can't use GSM without a SIM.
Click to expand...
Click to collapse
I tried three different sims, so this is not the problem...can you tell me exactly wich EU carrier sim you succesfully used?
vasi.utziu said:
I tried three different sims, so this is not the problem...can you tell me exactly wich EU carrier sim you succesfully used?
Click to expand...
Click to collapse
It's from eKit, which is Jersey Telecom (UK).
k1mu said:
It's from eKit, which is Jersey Telecom (UK).
Click to expand...
Click to collapse
eKit is CDMA? I tried a Giffgaff UK sim and it dont work-still no Sim error Frustrating
vasi.utziu said:
eKit is CDMA? I tried a Giffgaff UK sim and it dont work-still no Sim error Frustrating
Click to expand...
Click to collapse
BTW, eKit is also gosim.com.
No, I'm not using CDMA - the service in the UK is all GSM. You install the SIM then set the phone to GSM mode to use it. I've used the eKit service for years, starting with my incredible 2 which is another CDMA/GSM hybrid phone.
When moving about, I get service from Vodaphone, O2, AT&T UK, and probably others. I really don't understand why your phone isn't recognizing the SIM.
Is the service in your country CDMA by any chance? You don't use a SIM to activate a CDMA phone, so perhaps what you have is some proprietary thing that's not a standard GSM SIM.
I fixed my problem by using a different SIM card. When I put it, it picked up the network automatically.
I just got my V30+ unlocked from B&H Photo after they dropped the price to $775. I love the phone so far, but getting it registered has been a pain in the butt. I'm posting my story here in case other people are going through the same thing.
Cliffs: If you are registering a V30+ on AT&T on an existing account, I'd suggest NOT telling AT&T your new IMEI. Just move the old SIM over or ask for a new one but don't tell them you got a new phone.
If you are registering for the 2nd Year Promise and your IMEI is "incorrect," you will need to email your invoice (showing the IMEI and purchase date) to [email protected].
Long story: No 4G LTE on AT&T
After got the V30+, I took it to my local AT&T store to get a new nano SIM card, my old Galaxy S5 had a Micro SIM. The guy registered it for me and put in the APN settings. However, he couldn't get any data to come through, not even 3G or 4G. The guy said my IMEI wasn't being recognized by AT&T. He messed around for about 20 min, then finally said he changed the IMEI number in my account to a different phone (not sure what phone) and then after restarting the phone got 4G. I left the store, then realized I still had no LTE, but the store was closing so I decided to wait and see. I double checked to make sure the APN was correct and the network mode was set to "LTE/GMS/UMTS" and not "Global"
The next day I still had no LTE so I went to a different AT&T store and the guy checked my APN settings again and updated the IMEI in my account back to the V30+. 4G was still working with no LTE after rebooting. He said he added some "code" to my account and told me to wait 30 min to see if the LTE starts working (I have no idea what he actually did). Of course it didn't work so he told me to call tech support.
After about 30 minutes on the phone waiting, the tech support person told me my V30+ wasn't compatible with AT&T LTE and that there was nothing else they could do since I bought it unlocked.
I called LG tech support just to see what they'd say and of course they said it was my carrier's fault and that the phone should work on LTE.
After that I did some more research online, I found some information for a similar LTE/IMEI issue on the OnePlus 5T. Since I'm new here, I can't post a link but you can just Google "oneplus 5T no AT&T LTE" and it's the first result.
After reading that and a few other forum threads, it made sense. I checked my AT&T account and it wasn't showing a device name for my line, it just said "Device" instead of the model of phone. I put the new SIM back in my Galaxy S5 and my S5 didn't have LTE either (it did before I started all this). So with this info, I went back to the AT&T store and told the guy (different one again) I wanted to switch the IMEI in my account to my S5 (then after I leave, I'd put the SIM in my V30). However, he told me the phone on my line was already set to my S5....contrary to what I saw on my account page. So i explained the whole story to him and he decided to try updating my IMEI again, and of course still no LTE. Then manager came over and then tried updating the IMEI a 2nd time, when it didn't work he then said I was probably getting LTE but that a lot of the new phones don't say "LTE" in the status bar anymore. I knew that was bull crap, so I pulled up the network status that showed I was on HSPA. So then he scrolled around on his tableau for a few seconds...and then all of a sudden I glanced back at the phone and it had the LTE symbol.
In the end, I have don't know what fixed the issue, the 2 guys at the AT&T store said they didn't do anything special, they just tried adding my IMEI again. I suspect maybe someone at AT&T needed time to confirm my IMEI or something and add it to their database, when my LTE finally started working it was almost exactly 24 hours after I first registered it.
Registering for the 2nd Year Promise:
I have a 15 digit IMEI for my unlocked U998U. I tried registering for the 2nd Year Promise but the page was telling me my IMEI was incorrect. I even tried dropped the last digit and it didn't work. I called the customer support number, (888) 959-5175 and the woman told me that my IMEI wasn't in their system yet. She told me to email them my invoice (that shows my IMEI) and they would add my IMEI manually so that I can register it.
FuKuRoKu said:
After about 30 minutes on the phone waiting, the tech support person told me my V30+ wasn't compatible with AT&T LTE and that there was nothing else they could do since I bought it unlocked.
Click to expand...
Click to collapse
I have two B&H Photo US998 V30 and V30+ phones on AT&T with no issues. I told AT&T in-store rep: "You also sell the LG V30. Say it's yours."
I told them that when I walked in the door, before I even handed then the phone. I didn't give them a chance to tell me whether or not it was compatible. Of course it's compatible. That wasn't even part of the discussion.
They registered it -- or whatever you want to call it -- as an "AT&T LG V30" which of course is in their database.
They still needed the serial number, but I don't think they used the IMEI.
Sent from my official carrier unlocked LG V30+ US998
That's kinda weird.
I used to work for AT&T before (almost 7 years ago) and there are times that the phone model is not recognized in the system even if we put the correct IMEI.
As for the 4G/LTE issue, please check your plans. In my time with them, the data plans for 4G/LTE is different from the 2G-3G plans. I think they messed up your account if 4G/LTE is not available on your S5 as well or maybe it's a faulty sim.
Your phone is supports the bands of AT&T.
gambit1091 said:
That's kinda weird.
I used to work for AT&T before (almost 7 years ago) and there are times that the phone model is not recognized in the system even if we put the correct IMEI.
As for the 4G/LTE issue, please check your plans. In my time with them, the data plans for 4G/LTE is different from the 2G-3G plans. I think they messed up your account if 4G/LTE is not available on your S5 as well or maybe it's a faulty sim.
Your phone is supports the bands of AT&T.
Click to expand...
Click to collapse
Yeah, it was definitely weird, I never thought it would be so difficult to get the LTE working. It could be something with my plan, I had LTE with my S5, maybe the first guy messed with my plan when he tried to register the V30 and someone changed it again before it started working, I don't know. I doubt it's a faulty SIM as I've been using the same nano SIM during the whole process, and now LTE works on both the S5 and V30 with the same SIM.
Overall this was a huge pain and I hope no one else has this same issue. AT&T can be frustrating, especially after seeing the issues people had with other unlocked phones. I'm considering switching to T-Mobile as their plans are cheaper and some friends say the signal and speed are pretty good in my area. Hopefully they will be better than AT&T.
Switch to T-Mobile save money and your phone will work without issue
anyone have any issue after the recent update? I cant seem to access mobile data after the update. I will get the mobile data at first then suddenly it stoped working. Wifi is working great and everything else is working great. I have research online and found that some Oneplus 5 and Pixel have similar issue after upgrading to Oreo and the fix is to reset the APN. Work for some while not all. My varient is the LGM v300K which i bought from Korea.
stu5797 said:
Switch to T-Mobile save money and your phone will work without issue
Click to expand...
Click to collapse
These phones work on AT&T without issue. I have used three of these "open market LG US998" on AT&T -- both V30 and V30+ -- all bought from B&H Photo. Using two daily, and the third was initially my daily phone. See LTE speed below.
And I probably pay less than you.
$37.50 per month for 6GB high speed data/unlimited calls/unlimited messaging.
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While I'm not a T-Mobile customer, I am fan -- because they've caused the other carriers to lower prices and improve service. But I'm very happy with AT&T Prepaid, which gives you lower prices (since you own your phone) but still gives you excellent "post paid" speed and in-store customer service. (Warning: just stay away from their "unlimited" plan which caps your speed. Go with the 6GB plan, which gives you the same unlimited speeds of postpaid customers.)
There's no problem using these phones on AT&T. The guy just got some incompetent rep who messed up his account. It could happen with T-Mobile too...
Sent from my official carrier unlocked LG V30+ US998
---------- Post added at 09:22 AM ---------- Previous post was at 09:20 AM ----------
goneraz said:
anyone have any issue after the recent update? I cant seem to access mobile data after the update. My varient is the LGM v300K which i bought from Korea.
Click to expand...
Click to collapse
There's been no update for the open market LG US998, yet. You're posting in wrong thread.
Sent from my official carrier unlocked LG V30+ US998
ChazzMatt said:
There's no problem using these phones on AT&T. The guy just got some incompetent rep who messed up his account. It could happen with T-Mobile too...
Click to expand...
Click to collapse
Yes, that's definitely the case. Now that my LTE is up and running, everything has been great. However, I am still considering switching to T-Mobile because of cost/value reasons, their unlimited plans are intriguing.
ChazzMatt said:
These phones work on AT&T without issue. I have used three of these "open market LG US998" on AT&T -- both V30 and V30+ -- all bought from B&H Photo. Using two daily, and the third was initially my daily phone. See LTE speed below.
And I probably pay less than you.
$37.50 per month for 6GB high speed data/unlimited calls/unlimited messaging.
While I'm not a T-Mobile customer, I am fan -- because they've caused the other carriers to lower prices and improve service. But I'm very happy with AT&T Prepaid, which gives you lower prices (since you own your phone) but still gives you excellent "post paid" speed and in-store customer service. (Warning: just stay away from their "unlimited" plan which caps your speed. Go with the 6GB plan, which gives you the same unlimited speeds of postpaid customers.)
There's no problem using these phones on AT&T. The guy just got some incompetent rep who messed up his account. It could happen with T-Mobile too...
Sent from my official carrier unlocked LG V30+ US998
---------- Post added at 09:22 AM ---------- Previous post was at 09:20 AM ----------
There's been no update for the open market LG US998, yet. You're posting in wrong thread.
Sent from my official carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
Hi, do you have Volte enabled. If so, why doesnt the volte indicator show up in the noficication bar? I'm asking because I have the same issue, my carrier confirms that they've enabled Volte for my device on their end.
Also, your 4g indicator says 4gLTE, wheras mine only says 4g all the time. LTE Discovery shows that I'm on LTE band 40.
Can you throw any light on this? H930DS.
is your account does it shows up as LG v30? mine US998 keeps showing up as unknown device with the IMEI, and ofc no LTE only HSPAP
I just got a BlackView BV9000 Pro in the mail. I stuck my SIM card in it and its being read, I can see my contacts and phone number from it. But its not able to log into my network for whatever reason.
I took it to the ATT store to have them verify I had the correct APN and they made a new SIM for me, but it still didn't work for them either.
I've also noticed the boot up screen shows on boot, then waits for me to unlock it, then in splashes again before waiting me to unlock it a second time before it goes to the home-screen. This gives me the idea that the phone might be DOA or the ROM might be corrupted.
I am in Orlando, FL and just got my Blackview BV9000 in the mail and have the EXACT same problem. I too am with ATT and tried switching SIM cards and all the correct APN info....any luck solving this? Thanks.
Graydon4 said:
I am in Orlando, FL and just got my Blackview BV9000 in the mail and have the EXACT same problem. I too am with ATT and tried switching SIM cards and all the correct APN info....any luck solving this? Thanks.
Click to expand...
Click to collapse
I called AT&T again and spoke with someone more willing to help. It appears we are the earliest of adopters here. Their system just doesn't recognize the phone because they've never heard of it.
Engineering said they would be researching the phone and adding the model to the network.
Give them another call and get yourself in the queue to get it added.
10-4, I will call them today....any idea how long this will take? Thanks, at least I'm not in this alone, lol!
Please tell me you guys didn't buy that? If the system doesn't have the device then it reg as an unknown device and will still work.
They told me it would take under 2 weeks, that was a couple days ago.
@zelendel I'm not sure what you are getting at. I'm only going by what they told me.
Something about the system defaults to 2g for unknown devices but they have decommissioned all of their 2g network, so I have nothing until they add it to their system .
ihdude said:
They told me it would take under 2 weeks, that was a couple days ago.
@zelendel I'm not sure what you are getting at. I'm only going by what they told me.
Something about the system defaults to 2g for unknown devices but they have decommissioned all of their 2g network, so I have nothing until they add it to their system .
Click to expand...
Click to collapse
What I'm getting at is that is bs. I worked for att and know just how this works. And that line is complete crap.
After looking at the specs for that device I'm betting you will still have issues due to the bands needed to get 3g or lte on att. As long as the device supports the bands it will connect automatically to the bands needed. This is how their byod works.
And after looking at the specs. I'm right. It is missing most of the bands needed.
zelendel said:
And after looking at the specs. I'm right. It is missing most of the bands needed.
Click to expand...
Click to collapse
That's not good... I ordered 3 of them....
Bands were checked....still no connect.
Blackview's tech told me to check the bands too...(which I did before purchase), and according to ATT, the phone has the correct bands to connect....ATT uses the following: GSM 850 & GSM 1900....Black view BV9000 Pro has GSM 850, 900, 1800, and 1900. ATT uses the following LTE band frequencies: 700, 1700, 1900, 2100, and 2300........Blackview BV9000 Pro has LTE 700, 850, 1700, 1800, 1900, 2100, and 2600. These are the identical band frequencies my Samsung 8+ has.......thoughts anyone? Thanks!
http://www.gsmchoice.com/en/compare/15404/7367/9347/0/
https://www.droid-life.com/2015/02/...sm-cdma-wcdma-lte-verizon-att-sprint-tmobile/
http://www.china-prices.com/phone/bands/10171/blackview-bv9000-pro
http://www.china-prices.com/phone/bands/9489/samsung-galaxy-note8-msm8998
I really thought it would match up enough to at least connect to the network.
I had the G1 back in the day and made do with 2g on the att network
Specs DO match up...
Yeah, ATT urged me to reach out to Blackview, (which I have)....because according to the phone specs, it should connect "no doubt"....the numbers don't lie, the tech said. They DO match up.....
---------- Post added at 06:31 PM ---------- Previous post was at 06:29 PM ----------
Yeah, ATT urged me to reach out to Blackview, (which I have)....because according to the phone specs, it should connect "no doubt"....the numbers don't lie, the tech said. They DO match up.....
Graydon4 said:
Yeah, ATT urged me to reach out to Blackview, (which I have)....because according to the phone specs, it should connect "no doubt"....the numbers don't lie, the tech said. They DO match up.....
---------- Post added at 06:31 PM ---------- Previous post was at 06:29 PM ----------
Yeah, ATT urged me to reach out to Blackview, (which I have)....because according to the phone specs, it should connect "no doubt"....the numbers don't lie, the tech said. They DO match up.....
Click to expand...
Click to collapse
But they don't completely. They are missing most of the 4g bands.
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In your experience zelendel, do you think it would connect to T-mobile (or another) since it appears to have both of their bands listed?
Graydon4 said:
In your experience zelendel, do you think it would connect to T-mobile (or another) since it appears to have both of their bands listed?
Click to expand...
Click to collapse
If it has all of their bands then yes. But if it is missing even one then you might run into issues.
This is a lesson that many have forgotten with the availability of global devices. China uses different bands then the states. This means most times devices sold from China will not always work in the states.
I make a habit to make sure all the bands are listed. This way there is never an issue.
I have a BV9000 Pro here and can see the supported Bands (not only frequencies) in the MTK Engeneer Mode ("call" *#9646633# and go to Telephony > Band Mode > SIM1". Maybe this helps you.
BV9000 Pro supports:
GSM Mode: EGSM900, DCS1800, PCS1900, GSM850
UMTS Mode: WCDMA-IMT-2000, WCDMA-GSM-900
LTE Mode: Band 1,3,7,8,20 (only for SIM1 deeper on the tray, not for upper SIM2)
I have the same problem i already sent my problem to blackview, i tried everything *#*#4636#*#* but for some reason my bv9000 pro when i tried to select radio band just dont have any answer... I also tried several apn but still my 4g keep witouth working. If for some reason i fix my problem i let you know...
icrmadrid said:
I have the same problem i already sent my problem to blackview, i tried everything *#*#4636#*#* but for some reason my bv9000 pro when i tried to select radio band just dont have any answer... I also tried several apn but still my 4g keep witouth working. If for some reason i fix my problem i let you know...
Click to expand...
Click to collapse
There is no fixing it. If it doesn't have the bands for your carrier then you are sol. Remember you get what you pay for. When you go cheap you have to make sacrifices.
HEY!!! Two points:
1) When you are checking frequencies of phone and carrier (to see if they match) you need to know the "B" number. For example, there are at least 4 "B" numbers for 700MHz that I am aware of. So if your phone spec says 700MHz, is it B12 700MHz or B17 700MHz or B28 700MHz? Right frequency alone means nothing. Having said that, the BV9000 has ALL the right "B" numbers to fully support both 3G and 4G LTE on AT&T, T-Mobile, and many resellers. All it is missing is 600MHz that T-Mobile is rolling out. But I don't think T-mobile even offers a handset for that yet. So it's as "compatible" as anything you could purchase directly from AT&T or T-Mobile, at the moment.
2) I have owned many Chinese phones. Without exception, they all need to be tweaked a bit when you first unpack them, or they will NOT connect to ANY carrier, even with a properly activated SIM. The process is roughly..... A) Go into setup menus to enable data on SIM 1 (or SIM 2) B) Go into setup to enable ROAMING data for SIM1 (or SIM 2). You must say to allow roaming because when the phone is new, technically ALL networks are "ROAMING". You will get a warning message about roaming data usage being expensive, acknowledge it. C) Power the phone down completely powered off. D) Turn the phone on and wait five minutes. E) Sometimes you have to do step C and D 2 or 3 times before you will get a connection.
NOTE: Before you successfully enable data and roaming data and reboot, you will not be able to make phone calls or send/receive text messages. You will likely get a "no service" message or a signal strength indicator of NO bars. Also, for some few handsets, you MIGHT have to manually input the APN settings for whatever network you are trying to use, even if you have a properly activated SIM card for that network. But even if the SIM card is recognized and APN info is loaded automatically....you still need to enable data and roaming data before you can make phone calls, or try to use the Internet.
Even customer service reps for the various carriers are not aware that Chinese phones need to have data and roaming data enabled before any good, activated SIM will work. So if AT&T told somebody to contact Blackview (for example) that would make sense. AT&T really (honestly) probably thinks that the handset is broken. While the handset COULD be broken, it's probably working fine, after you tell it that 'yes, I want to roam".
davec8989 said:
HEY!!! Two points:
1) When you are checking frequencies of phone and carrier (to see if they match) you need to know the "B" number. For example, there are at least 4 "B" numbers for 700MHz that I am aware of. So if your phone spec says 700MHz, is it B12 700MHz or B17 700MHz or B28 700MHz? Right frequency alone means nothing. Having said that, the BV9000 has ALL the right "B" numbers to fully support both 3G and 4G LTE on AT&T, T-Mobile, and many resellers. All it is missing is 600MHz that T-Mobile is rolling out. But I don't think T-mobile even offers a handset for that yet. So it's as "compatible" as anything you could purchase directly from AT&T or T-Mobile, at the moment.
2) I have owned many Chinese phones. Without exception, they all need to be tweaked a bit when you first unpack them, or they will NOT connect to ANY carrier, even with a properly activated SIM. The process is roughly..... A) Go into setup menus to enable data on SIM 1 (or SIM 2) B) Go into setup to enable ROAMING data for SIM1 (or SIM 2). You must say to allow roaming because when the phone is new, technically ALL networks are "ROAMING". You will get a warning message about roaming data usage being expensive, acknowledge it. C) Power the phone down completely powered off. D) Turn the phone on and wait five minutes. E) Sometimes you have to do step C and D 2 or 3 times before you will get a connection.
NOTE: Before you successfully enable data and roaming data and reboot, you will not be able to make phone calls or send/receive text messages. You will likely get a "no service" message or a signal strength indicator of NO bars. Also, for some few handsets, you MIGHT have to manually input the APN settings for whatever network you are trying to use, even if you have a properly activated SIM card for that network. But even if the SIM card is recognized and APN info is loaded automatically....you still need to enable data and roaming data before you can make phone calls, or try to use the Internet.
Even customer service reps for the various carriers are not aware that Chinese phones need to have data and roaming data enabled before any good, activated SIM will work. So if AT&T told somebody to contact Blackview (for example) that would make sense. AT&T really (honestly) probably thinks that the handset is broken. While the handset COULD be broken, it's probably working fine, after you tell it that 'yes, I want to roam".
Click to expand...
Click to collapse
Is this a way to get a LTE network in US ?
I heard that the phone needs a Global ROM Network Firmware? is this something that you guys heard? if it does, how and where do I get this firmware?
My Brother in law said this is what Dealer in indonesia do when receiving phones from china, they alter it and download Global Rom network before they re-sale the phone to public.
I've purchased sim-free Mate 10 Pro via CPW in the UK.
I've inserted a 3 sim card and phone reported detected local sim and installed some of the 3 apps and enabled wifi calling.
When I do the following - *#*#2846579#*#* then option 3, then option 4.
It shows as being H3G-GB, so has my phone automatically rebranded itself (and now sim-locked to a network) and if i change provider at later date will a replacement sim work and the branding change
I'm on three, and also noticed that as soon as I put in my three sim it downloaded the three splash screen and a couple of garbage apps that you can't uninstall.
It also does similar (not sure about splash screens) with O2 and Vodafone sims (but not EE)...
I did contact CPW about this and they stated that all their phones are sim free... it just brands itself when a sim is inserted... so I believe (but haven't tried it) that it is not sim locked to three...just branded...
Unfortunately, I do believe that some people have done a factory reset, and the three splash screen remains... so that is a bit of a bummer that you can't get rid of it !!!
If you've got a spare sim, feel free to pop it in and share the results !!!
I will contact huawei later as the phone should not get rebranded in my view - i also don't have another sim to test it with
On EE is detects the EE Sim and restarts. Installs the EE app but nothing more. It is awful that it rebrands to Three.
I've logged this with Huawei, i've got an email to send some screenshots and confirmation of purchase to them. the phone should not rebrand itself to the first sim - this i think is a huawei issue as the cpw cannot sell any three product
walkerx said:
I've purchased sim-free Mate 10 Pro via CPW in the UK.
I've inserted a 3 sim card and phone reported detected local sim and installed some of the 3 apps and enabled wifi calling.
When I do the following - *#*#2846579#*#* then option 3, then option 4.
It shows as being H3G-GB, so has my phone automatically rebranded itself (and now sim-locked to a network) and if i change provider at later date will a replacement sim work and the branding change
Click to expand...
Click to collapse
Look at the BLA-L09 UK thread you will see my experience i had to take my phone back to CPW and get a refund and bought it from three in the end but under no circumstance put a three in back in you will get the same splash screen
Brutos08 said:
Look at the BLA-L09 UK thread you will see my experience i had to take my phone back to CPW and get a refund and bought it from three in the end but under no circumstance put a three in back in you will get the same splash screen
Click to expand...
Click to collapse
I have a sim only account with three, so will be inserting a 3 sim into it
Sent from my Huawei Mate 10 Pro (BLA-L09) using Tapatalk
just an update, someone states they have just purchased the phone from CPW and inserted a 3 sim and it has not been rebranded. I have had a live chat with CPW regarding the phone and this is what they say
most of our handset locks to the first sim card that you first used with the handset and only that specific network provider can be able to assist on unlocking the handset as the handset is locked directly with them.
I do apologize, as we get the handset from the manufacture directly sim free phone however they do lock to first network used with the handset please contact three Customer Services and they will be able to assist you.
Click to expand...
Click to collapse
I've now raised a complaint via message to the FB customer service, lets see what happens
walkerx said:
just an update, someone states they have just purchased the phone from CPW and inserted a 3 sim and it has not been rebranded. I have had a live chat with CPW regarding the phone and this is what they say
I've now raised a complaint via message to the FB customer service, lets see what happens
Click to expand...
Click to collapse
Just tried my unlocked phone bought from cpw in Nov. Was using a three sim since Nov....Did a factory reset, and then put in wife's O2 sim and it worked FINE..... Still got three splash screens, but phone appears to be still unlocked... good job or cpw were in for a big fight !!!
well the stance from CPW is that unless it is faulty they won't replace it and to determine if faulty they want to send it of for repair.
It will not lock your phone to the first sim card.
It just puts 3 splash screen on if you insert a 3 sim.
The phone is still unlocked to any network
numbnutsuk said:
It will not lock your phone to the first sim card.
It just puts 3 splash screen on if you insert a 3 sim.
The phone is still unlocked to any network
Click to expand...
Click to collapse
Can confirm the above, and that inserting a sim DOES NOT lock it to the first sim card you put in... but will install the three splash screen (if it's a three sim)..
ok, just seen this on three's website - http://www.three.co.uk/discover/Three_inTouch/android-wifi-calling
this means the phones are being updated to say they were purchased through them and not a 3rd party, which then allows the wifi calling features to work.
Hi all,
I have finally received an update from Huawei
The Mate 10 Pro version sold in Carphone Warehouse is the open market version and it is exactly the same one sold by H3G.
The software version is also the same, however, this will be customized to the relevant operator depending on the SIM card that is inserted in the device for the very first time.
This customization is irreversible as per the operator's requirement, however, the device will maintain its SIM Free status.
One of the reasons behind it is to ensure the 4G/Wi-fi calling feature will be enabled on these devices. As you may know this option is not available on the unbranded/open market devices, as it requires network customization.
Click to expand...
Click to collapse
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
bigup7 said:
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
Click to expand...
Click to collapse
That's my understanding from what I've read in the UK thread. I'm on Vodafone myself and recently purchased a Mate 10 Pro from Currys and I have WiFi calling working and the Vodafone Apps installed themselves, so the response from Huawei makes sense and must be the way they are doing things now.
bigup7 said:
Sorry to bump an old thread
Thinking about getting a mate 10 Pro, sim free version from Amazon UK.
I’m on 3 sim only, are you saying if I put my sim into this handset it will rebrand it 3 and enable WiFi calling ? Does VoLTE work too?
After this the 3 branding will remain no matter what sim I use later?
Thanks.
Click to expand...
Click to collapse
The 3 branding will remain. There is no way of getting rid of it. Even after factory wipe the 3 splash screen remains.
However the phone still remains unlocked.
There is a setting in developer options that I believe stops this from happening if you select it before you put the SIM in.
Automatic system updates needs to be un selected
But if you un select it 3 functions like WiFi calling ect will not work as it stops the 3 updates ?
Yeah, the Amazon UK supplied Mate 10 Pros will work with wifi calling and VoLTE (worked great on EE when had my Mate 10 Pro).
I'm thinking of moving to O2 soon, and expect they'll work OK there too...
Sucks for anyone on 3, I had my EE SIM card in my Mate 10 Pro and it installed the My EE app which I use anyway, then I bought a O2 SIM card, factory reset and it downloaded a O2 app, but no splash screens or permanent rebranding, only tested it out because of this thread, I'm back on my EE SIM card now.
TheInfiniteAndroid said:
Sucks for anyone on 3, I had my EE SIM card in my Mate 10 Pro and it installed the My EE app which I use anyway, then I bought a O2 SIM card, factory reset and it downloaded a O2 app, but no splash screens or permanent rebranding, only tested it out because of this thread, I'm back on my EE SIM card now.
Click to expand...
Click to collapse
Official line is O2 doesn't support VoLTE or VoWiFi on Huawei phones, did you test that TheInfiniteAndroid? Not supported doesn't always mean not working...
I'm thinking of changing over to O2 because there's 4G at home on O2 but basically no signal at all on EE - have to rely on VoWiFi here, which isn't ideal.
Hi all,
I checked on my pixel 3 (beta 2) and I can active sim 2 (e-sim). But I'm not sure that anyone can use 2 sims in actual. (1 sim for calling and 1 sim for data connection it will be nice)
As I knew it will depend on carrier and country (ex : in VN e-sim only support for Iphone). So anyone's using DSDS please give us feed back about this ?
Mr.Titiv said:
Hi all,
I checked on my pixel 3 (beta 2) and I can active sim 2 (e-sim). But I'm not sure that anyone can use 2 sims in actual. (1 sim for calling and 1 sim for data connection it will be nice)
As I knew it will depend on carrier and country (ex : in VN e-sim only support for Iphone). So anyone's using DSDS please give us feed back about this ?
Click to expand...
Click to collapse
I done it in my pixel 3 in India.
My findings
1, I am getting call and data in both the sim (not a same time)
2, both sim can support LTE connection at the same time
3, we can change call , data and sms between sim
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Sent from my Pixel 3 using Tapatalk
Which city are you located? I am trying to get to airtel and jio for e Sim but they say its not yet available for pixel 3.
33HdA said:
Which city are you located? I am trying to get to airtel and jio for e Sim but they say its not yet available for pixel 3.
Click to expand...
Click to collapse
I was fight with Jio for one month , but no luck.
But Airtel , you can get very easily..if you already having Airtel Sim , just follow as mentioned below link.
Or if you're going but Airtel, don't tell anything about eSIM to showroom staff, just buy a physical sim and active the Sim. Once activated physical sim, follow the same instructions in the URL
https://www.airtel.in/esimsteps
Sent from my Pixel 3 using Tapatalk
Thank you for the help.
sendhiloo7 said:
I was fight with Jio for one month , but no luck.
But Airtel , you can get very easily..if you already having Airtel Sim , just follow as mentioned below link.
Or if you're going but Airtel, don't tell anything about eSIM to showroom staff, just buy a physical sim and active the Sim. Once activated physical sim, follow the same instructions in the URL
https://www.airtel.in/esimsteps
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
The link you shared is showing iPhone only.
Will it work for pixel the way it did for you?
33HdA said:
The link you shared is showing iPhone only.
Will it work for pixel the way it did for you?
Click to expand...
Click to collapse
Yes. 100%..
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
I done it in my pixel 3 in India.
My findings
1, I am getting call and data in both the sim (not a same time)
2, both sim can support LTE connection at the same time
3, we can change call , data and sms between sim
View attachment 4745519
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
It's nice when know that you can do it.
So that mean at the carrier shop they also didn't know the E-sim support for Pixel3 and you did it by yourself ?
And one more question that you add e-sim by scan QR code ? (same way with iphone)
Mr.Titiv said:
It's nice when know that you can do it.
So that mean at the carrier shop they also didn't know the E-sim support for Pixel3 and you did it by yourself ?
And one more question that you add e-sim by scan QR code ? (same way with iphone)
Click to expand...
Click to collapse
They are not aware of eSIM supported devices except iPhone. May be some guys will know.
Yes. Same way as iPhone.
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
They are not aware of eSIM supported devices except iPhone. May be some guys will know.
Yes. Same way as iPhone.
View attachment 4745611
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
And does google pixel has store in Indian ? or your phone bought old phone from another country ?
Because in Vietnam don't have google store yet so i'm afraid we cannot add the E-sim
Mr.Titiv said:
And does google pixel has store in Indian ? or your phone bought old phone from another country ?
Because in Vietnam don't have google store yet so i'm afraid we cannot add the E-sim
Click to expand...
Click to collapse
We don't have physical Google store. In India need to buy from online partner site ( Flipkart)
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
We don't have physical Google store. In India need to buy from online partner site ( Flipkart)
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
So that mean your phone come from which country ? and which carrier ? (like verizon, t-mobile,...)
Mr.Titiv said:
So that mean your phone come from which country ? and which carrier ? (like verizon, t-mobile,...)
Click to expand...
Click to collapse
Based on India. Google partner with Flipkart to sell the pixel . It's official e-commerce in India. We will get full support from Google
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
Based on India. Google partner with Flipkart to sell the pixel . It's official e-commerce in India. We will get full support from Google
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Thanks for your information.
So that mean my Px3 phone maybe cannot support for E-sim in Vietnam
If your OEM switch for bootloader unlock is not grayed out you can use the embedded sim or eSim. If it's grayed out then you can't. Naturally, it depends on your carrier if they support it or not. Even with a Google version Verizon does not support eSim activation for some unknown reason. But Sprint and Google Fi will work I believe. Ask your carrier if they support eSim activation. If they don't know what you're talking about then they probably don't. Also remember that you can only have one network active at a time. Until Android Q comes out with true DSDS (not the beta yet, it's too risky) you will have to choose which is active.
I'm not sure what the IMEIs of devices in Vietnam and India are but here in the US if they begin with a 99 then you can use the eSim. If they start with a 35 you cannot.
bobby janow said:
If your OEM switch for bootloader unlock is not grayed out you can use the embedded sim or eSim. If it's grayed out then you can't. Naturally, it depends on your carrier if they support it or not. Even with a Google version Verizon does not support eSim activation for some unknown reason. But Sprint and Google Fi will work I believe. Ask your carrier if they support eSim activation. If they don't know what you're talking about then they probably don't. Also remember that you can only have one network active at a time. Until Android Q comes out with true DSDS (not the beta yet, it's too risky) you will have to choose which is active.
I'm not sure what the IMEIs of devices in Vietnam and India are but here in the US if they begin with a 99 then you can use the eSim. If they start with a 35 you cannot.
Click to expand...
Click to collapse
Mine IMEI start with 99 (India)
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
Mine IMEI start with 99 (India)
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Does your carrier support eSim activation. That's the second requirement.
bobby janow said:
Does your carrier support eSim activation. That's the second requirement.
Click to expand...
Click to collapse
I already using eSIM. You can see the screenshot in my my previous post
Sent from my Pixel 3 using Tapatalk
sendhiloo7 said:
I already using eSIM. You can see the screenshot in my my previous post
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
Yeah I see now. Wait until Q drops and we can have true DSDS like the iPhones do currently. That will be really nice.
bobby janow said:
If your OEM switch for bootloader unlock is not grayed out you can use the embedded sim or eSim. If it's grayed out then you can't. Naturally, it depends on your carrier if they support it or not. Even with a Google version Verizon does not support eSim activation for some unknown reason. But Sprint and Google Fi will work I believe. Ask your carrier if they support eSim activation. If they don't know what you're talking about then they probably don't. Also remember that you can only have one network active at a time. Until Android Q comes out with true DSDS (not the beta yet, it's too risky) you will have to choose which is active.
I'm not sure what the IMEIs of devices in Vietnam and India are but here in the US if they begin with a 99 then you can use the eSim. If they start with a 35 you cannot.
Click to expand...
Click to collapse
Thanks for your helpfully information.
My device's imei start with 35
Actually both esim & physical sim are active right now. But when you are on a call in esim then you dont get calls in physical sim & vice versa. i think thats pretty normal.