Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
Those are the proximity sensors.
The bad news is that you need to tell Motorola to replace your phone.
I'm not sure what the good news is here.
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
viper98 said:
Hey everyone,
I'm hoping someone can help me figure this out.
I just bought this phone used and I'm noticing a weird issue in Android
There are 3 dots near the top of the display that I can see flashing.
I've tried doing a reset to see if this works, but it doesn't.
These dots ONLY show up after Android is initialized. On the same screen during the reset process, you can't see them. I've included a couple of videos showing what I'm talking about
First video shows the phone after a factory reset
Second video shows the boot screen after a restart from Android
Third video shows it during normal app usage in Android
Fourth video shows the recovery menu to ensure Android hasn't loaded
https://www.youtube.com/watch?v=YfAFf2UOwq4
Click to expand...
Click to collapse
3 dots
I have had a lot of issues with my phone screen but I've never seen the 3 dots
hello
The device I just received has the same problem as you. The three dots flashing on the screen should be sensors
tveith said:
I have the three dots too, just purchased 5 days ago. It's just the proximity sensors. I know it's kinda annoying, but they only flash occasionally and it's not easy to see unless you're in darkness or doing something to trigger them. I'm choosing to ignore them -- seems all of the moto edge phones do this, really doesn't bother me and I can't be bothered returning the phone when the screen seems to be working OK.
Click to expand...
Click to collapse
Yes we have a common problem, but the three dots flashing on the screen are supposed to be sensors, and I wonder what kind of sensor it is
Yes those 3 dots worried me te first day I noticed them but I just tested the proximity sensor and they are under the screen so is not a issue.. but I have a question.. did you guys experienced a battery drain in stand by?
Related
For those who are still getting home screen flickering after .14 update and thinking it's a random thing, here's how to reproduce the problem regardless of docking or performance mode:
1. Go to the home screen (you should have a decent amount of apps, widgets and folders on it).
2. Bring up something that overlays the home screen. This includes:
a. Recent Apps on the left
b. ASUS (or Android) Quick Setting on the lower right
c. Mouse cursor (arrow or circle)
(Opened folders don't seem to trigger the problem.)
3. Keep the overlay on the screen and wait. Within 10 seconds you should see a big black triangle on the lower left of the screen flickering. It takes longer for the flickering to appear for the first time, but afterwards you almost always see it after a few seconds.
4. Once the overlay is gone (for the mouse cursor, just wait about 10 seconds and the cursor will disappear automatically), the flickering will not occur regardless of how long you wait!
Hopefully this issue can be addressed in the next update!! It's starting to annoy me.
P.S. The home screen will also show some very occasional black or white horizontal lines flickering. Now I think this one is truly random. Usually you need to stare at the screen for a long time to see it.
** UPDATE **
As I've mentioned in the reply, I've discovered that having News and Weather widget in the screen on either side of the center Home Screen (but not on the center screen itself) will increase the chance of reproducibility. Also, having a lot of widgets and apps on the home screen will also do it. Having more than 7 or 8 apps in Recent Apps will definitely do it.
I have the triangle thing too but only if I have a couple of apps (enough that I can scroll the list) open.
I can't recreate it but I have seen it before
You also get some 'flickering' when you have SD card mounted and some other app is updating an ongoing notification.
It seems to forget it's place and the ordering of the notifications jump around.
Same Bug here...
i can recreate it using texttab and pressing any overlay item. its irritating
I get this bug as well in .14. I don't remember seeing it in previous ICS builds (.11 or .13), but I wasn't exactly looking for it either.
I used to get this just when it was charging in the dock... now its worse.
I've found that swiping away a few apps from the recent item overlay fixes things for me whenever it happens. It's annoying though
Yes I had this issue as well but I did a Factory Reset and re-installed my apps last night and cannot reproduce this problem now. Anyone else?
I've had this bug in every build except the current one. Seems gone for me. Only problem I've (luckily) seen with my Prime.
Sent from my Transformer Prime TF201 using xda premium
Before upgrading to ICS I didn't see the screen flicker at all, but now that I've upgraded I see it all the time when I use a live wallpaper
Mine occurs with use youtube & thumb keyboard
Open youtube app, quickly in the search bar, and as the keyboard and the video loads in the background it'll flicker
also as you type
Mickeylittle said:
Yes I had this issue as well but I did a Factory Reset and re-installed my apps last night and cannot reproduce this problem now. Anyone else?
Click to expand...
Click to collapse
Yes I finally gave in and did a complete data wipe. Initially the problem went away as expected (because the Home screens were mostly empty after the factory reset). After all the apps and Home screen states were restored, the problem came back as before, completely reproducible.
So this got me thinking: perhaps it was one of the widgets, or too many widgets/folders/apps on the home screen that's causing this flickering. I finally narrowed down to just one: the stock News and Weather widget. As long as this widget is on either side of the center home screen (but not on the center home screen itself), the flickering will appear, completely reproducible! Since this widget is not really functioning properly under ICS (no setup screen) so no lost there.
Oh, and that more-than-7-or-8-apps-in-Recent-Apps thing will also produce flickering regardless of anything, but only when you first open it up. Otherwise it works the same as other overlays if other conditions are met.
Now I have to go restore about 20GB of stuff. Factor reset wiped it all clean. The thing is, I could've figured all this out without the factory reset. Oh well.
OP has been updated.
luminus69 said:
Yes I finally gave in and did a complete data wipe. Initially the problem went away as expected (because the Home screens were mostly empty after the factory reset). After all the apps and Home screen states were restored, the problem came back as before, completely reproducible.
So this got me thinking: perhaps it was one of the widgets, or too many widgets/folders/apps on the home screen that's causing this flickering. I finally narrowed down to just one: the stock News and Weather widget. As long as this widget is on either side of the center home screen (but not on the center home screen itself), the flickering will appear, completely reproducible! Since this widget is not really functioning properly under ICS (no setup screen) so no lost there.
Oh, and that more-than-7-or-8-apps-in-Recent-Apps thing will also produce flickering regardless of anything, but only when you first open it up. Otherwise it works the same as other overlays if other conditions are met.
Now I have to go restore about 20GB of stuff. Factor reset wiped it all clean. The thing is, I could've figured all this out without the factory reset. Oh well.
Click to expand...
Click to collapse
The News and Weather made no difference for me, but the number of items in Recent Apps did. Swiping items out of the list made the triangle flicker disappear from the home screen and from within other apps.
This bug only popped up for me once the jitter came back for me - any and all overlays (including the bottom bar, notification popup, and a couple monitoring apps) constantly move up and down a few pixels. I can't capture on my cell phone because the frame rate is apparently in sync, but this video from another poster here shows it:
https://www.youtube.com/watch?v=cIO2LBMG-dc&feature=youtube_gdata_player
I really hope Gary and Asus will address this issue shortly.
I sometimes have a flickering and screen freeze during games like Reckless Racing 2 or some other too. A workaround is to go back to homescreen then and close the app where it happened.
Not sure if it's the same problem you guys are talking about.
Got still the 9.4.2.11 build here in germany. This never happened to me in the last weeks, but since 2 or 3 days I got it a few times while running games (without the dock).
The .14 update has greatly reduced this issue for me, but there is still a very brief flicker when showing the recent apps menu if there are a lot of apps in it
same problem
I always had this problem. I did factory reset once and the problem remained. After the .14 update, i still have the problem. Really really really want to have the problem solved..But thank you so much for telling me how to reproduce the problem
can't reproduce it either, but i still experience it once in a while. a minor bug, but still among a long list
Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
It's happened to me a few times as well, usually when my alarm is going off so it's doubly annoying because i can't hit snooze. I usually end up pulling the battery out for a second, but I really hope they're working on a fix for this.
I just noticed this problem today as well.
I have the AT&T model.
The top left corner of the screen (right below the double cameras) was not responsive at all until I restarted the phone.
Not sure what caused this issue.
The top left off The screen has been unresponsive a number of times. A restart works for a few hours. Then it stops working again...
clockcycle said:
Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
Click to expand...
Click to collapse
I'm having an issue with the touch screen in the corners. Top left and bottom right are unresponsive at times, rendering the backspace button on my keyboard useless from time to time, and also won't let me start chrome from my home screen (my rightmost icon in the bottom row). On the top left, it prevents me from hitting the back button in gmail and other apps. Super annoying.
I didn't see any articles about it or find the unresponsiveness noted in any other reviews, have had the phone about 2 months now. I'm also not sure if recalibrating the screen would help since that is not in the default settings (maybe it is In the hidden menu?)
I have the T-Mobile V10.
Are any of you guys using Nova Launcher?
This started happening to me as well. I thought it was an issue with giving Nova Launcher root permission however the issue came back. There is a thread on the reddit as well with people having the same issue. I've been in contact with T-Mobile as well as LG. I'll update if I find anything else.
Sent from my LG-H901 using Tapatalk
Could we include carrier and what launcher, even if it's stock.
I ask because there's got to be a common denominator and I'm guessing it's going to be a combo - and with more info we'll be able to figure out the issue.
It can only help.
I just had this for the first time and only once during typing in whatsapp. I'm using a whatsapp mod.
which i believe is the cause for mine. i had to click the power button and then turn it on again to work, after that no problem anymore.
Same problem. I have the Verizon lg v10 stock. The left too corner under the cameras goes dead and won't respond until I reboot. After reboot all is fine for a few hours, then boom, it happens again.
I thought it was an issue with just my phone cuz I couldn't find anything about it, went to Verizon for the 14 day worry free guarantee, got a brand new one out of the wrapper, all was fine for a day, then same issue.
Same issue here. The upper left corner of my screen will become unresponsive at times and the only thing to fix it is a reboot. I have AT&T stock V10.
Not just an LG issue.
I have a ZTE ZMAX. In the last few days it is doing the same thing. The dead spot in the top left follows the rotation of the screen. I have done a factory reset and problem returned. Seems like its a problem for many phones. It happens with the original launcher and Zeam launcher as well. It would be great if someone figured this out.
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
@jstringn1 thanks for the info I'll try it out.
Honestly it's sounding like and android issue.
Hopefully Google addresses it soon.
SAME. Just bought the V10 on Sunday and I've already noticed the same thing; the upper left hand side of the screen is unresponsive. It seems to ONLY be for certain things though. Stupidly I rebooted to fix it before I fully tested that theory, but I think it's only with certain things. For example, when I open GoogleMaps, I can't hit the "Menu" button in the top right hand side. But if I close the app and go to a screen where I have an App in that same corner, tapping on it seems to open it right up. I hope that info helps to troubleshoot....because I'm ready to take this phone back....but not before I post my review on my YouTube channel.
@jstring I just tried your suggestions. Seems to be ok thus far, but I'll check back in with you all later to let you know if the issue has come back. Because a reboot fixes too...but only temporarily. We'll see.
jstringn1 said:
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
Click to expand...
Click to collapse
Did you go to Settings -> Device -> Apps -> Downloaded -> More Options (three dots) -> Reset app preferences?
If so, I tried this , but the top left corner of the screen is still unresponsive.
I also completed reset my phone to factory. No Nova launcher or anything else.
Really puzzled here.....
New findings:
Every time when I open the LG music app (the purple one that came preinstalled), it will trigger the issue. (Please try this on your phone and post your findings )
same issue here
the bttom right is not responsive
and i need to restart it every now and then
i am using it without any mods
but
any one would relate this issue with the latest update as as far as i remeber it showed only after the software update
my software version is
V10 ame xx
I think it started happening after I got the AT&T update. Didn't think it was related, since Verizon V10 has the issues too.
Same here
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
cHiLLyWiLLy78 said:
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
Click to expand...
Click to collapse
Did your phone get an update from Verizon recently?
v10 AT&T, has the issue. Using NOVA Launcher. Willing to change launchers if I can use that back button.
I recently unlocked my phone to find that the screen split into 4. horrible static and bottom half looked completely ruined. The touch was working as expected only the display was split into four parts. I had to figure out where each option would be and switch my phone off. Problem goes away on restart. occurred twice.
Recently updated to nougat.... But mostly it can't be a problem with the update cause I found someone on another forum who has the similar problem a year ago and I quote his description, - - - - - " just experienced my first issue with mine. I pressed the home button to light the display to check the time, the display was corrupt! I didn't have anything to take a photo of it but I'll explain it to the best I can. The display was split into 4 sections, each section was showing what the lockscreen should show usually. But the lower 2 sections had a lot of distortion, like old static tv's. This bled up into the upper 2 sections as well. I went to snap a photo but the display went off before I could. Did the same again and it was back to normal."-----
1 year ago I had encoutered this bug for the first time. The second time it appeared I recorded it here:
https://www.youtube.com/watch?v=UFK_hT80Re8
What caused such a strange bug?
Disable AOD
I noticed on the S6 Edge if you enable AOD (from the s7 firmware) it'll glitch like that, my advice would be to disable AOD.
Am I the only?
I own the Honor 10 64GB Blue from Europe/Italy.
I'm using the honor 10 for something like a month, and I've always had a strange issue with the soft navigation buttons, basically sometimes, not always, whenever I tap the back button, or the multitasking button, it is registered two times, and it is a lot frustrating.
Enabling the hardware vibration feedback, I can tell that is an hardware or software issue because it is too precise. So it is not like my finger slipped and tapped two times.
And I'm not the guy who is installing tons of bloatware apps, (I even deleted half of the preinstalled apps), i just have like facebook, instagram, messenger telegram and whatsapp installed. So maybe not a CPU issue.
So basically what I did was going back to the store, asked for a replacement, and after a week I got a brand new phone, and the same problem happened! So previously I got a Xiaomi Mi5 and never had an issue.
My use behavior consists to do things really fast. But I don't know that has something to do with that, I'm doing the same things I've did with other phones, I owned a Nexus 5 and 5x which also had soft navigation buttons and never had such issue in the past.
I don't know what to do honestly, since no one is having issues with their phone, I've just disabled the vibration feedback for the keyboard maybe is screwing the touch screen (????) I will test it anyway.
And I'm charging the phone with regular USB instead of the fast charge, obviously I've did a lot of hard resets. Now I'm trying to charge it only with the huawei charger
Latest firmware obv. I'm thinking of returning the phone again to get my money back. What a shame, it's a pretty good phone aside from that.
So here is a video attachment showing the exact problem, i just had to tap for something like a minute or two, I've did an hard reset yesterday, only Whatsapp, facebook and telegram are installed, no noticeable CPU load, juts mobile data on
Just look at the very first seconds of the video.
Can't check the video now, but this sounds exactly like the problem I've been having with my Honor 10. In ddition to this sometimes the letter a is not registered. I was going to get my digitizer replaced under warranty,but now I'm not sure if I should. I had this issue from day one.
Similar problem with the touch
It seams related to yours issue my problem. Completely random if I'm on 1 app it minimize, vibrating and the phone go to the home page. Even if I'm in the drawer but not in the home page it turn to the home page.
Is like I've touched the fingerprint sensor, even if I did not. Left at the honor/huawei repair center, back after 3 weeks they did a software upgrade. Now it happens rarely, but still happens.
You guys use some kind of glas screen protector? I had one for some time and had also issues like yours. Some letters werent recognized and also sometimes homescreen button got triggered.
Right now i m using a normal screen protector and all problems are gone.
Same issue here, since day one...
No Screen protector, tried to switch the back Button to the right - but it still exists
Same problem with Honor 9 lite
Using fluid navigation to deal with it , it's less annoying that way , i am Trying to find a workaround for this as well , if anyone know how to fix it.
Let us know in comment ?
Hi, I am too facing similar type of issue with my honor view 20. Please let me know if anyone has got the reason behind it. Thanks.
I never use the on screen button navigation on Honor 10. I was using the fingerprint sensor navigation, and now I'm using Fluid NG.
I don't think my digitizer is broken, since I don't have any issue.
Its all good and smooth.
I just got an Honor 10 Lite this week - I've got a different problem with the navigation buttons.
It's an intermittent problem but I'm sometimes pressing the back or home button half a dozen times before it actually goes home or goes back.
If there's a back button at the top left etc., it will immediately go back.
Enabled haptic feedback and the touch is definitely detected and when you touch the navigation button the screen indicated an circular patch where you touched but the problem remains.
Also tried using gestures, same thing....
Huawei customer service recommends a factory reset, anybody else have this problem?
Well I got a replacement phone, blue this time, instead of black.
For the first couple of days it appeared to be very responsive to touching the navigation buttons but now I'm getting the same requirement to do multiple taps!
Hi everyone!
I just received an used Galaxy S5 from someone and it was working properly, it was a gift for sure.
I had some fun exploring it as I never had any phone like that one, I downloaded something was spending time on that app and the phone was turned off because the battery was low.
When I charged it everything was ok but the opening screen like Samsung Galaxy S5 , powered by android and it never went to the main phone screen it was loading and like it couldn't load till the end.
So I was able to enter the recovery menu before booting and I believe I made some mess there including chosing the wipe system option and so on, anyway the phone finally restarted , went to normal screen but after some attemps it resulted in having Galaxy image on my screen when rebooting with some sort of extra image flowing in the background / some colour stuff etc. I just took it as it's reinstalling the soft from new , like a fabric version you know so I left the phone on table and it took like an hour and it wasn't finished , maybe I could have waited some long but I decided to reset the phone at this point and the screen went dark and never returned. I can observe some blue light in the top left corner of the phone, my friend took this phone from me yesterday and even tried to use some Odin software to install software however he made it all in let's call it Blind mode. Phone seems now to have some sort of voice in foreign language, I dont know what is it , but like a navigation in car.
Screen remained dark from that time and never came back.
Do you guys see any chances saving my phone ?
Appreciate any help and tips, ps: be aware I am not a phone pro and I know to much about reinstalling soft etc. but I have intentions to do it with instructions if necessary and if it could help
Thanks!
Hi let try to explain me better :
1.extra image flowing in the background / some colour stuff etc.
Do you mean when Samsung Logo appear like this :
https://www.youtube.com/watch?v=c8nF9tbVEHQ
you have burning effect which means your LCD is damaged it looks for example something like this :
https://www.youtube.com/watch?v=tkYXobLkjDA
When you say you hear Voice like in Car Navigation that means that Voice Assistent (Talkback) is On try to disable by fast pressing 3 times home button if not re-flash latest version of firmware just tell me what is 7 and 8 number from imei which you can find under the battery on sticker.
To send you correct firmware for your Phone Country Code .
Bad things if nothing of that can help you probably your screen is dead , or flat cable doesn't have good contact on mainboard .
Hi Teddy
Thanks for your time spent on trying to help me here ! It's really appreciated!
I would like to say that -> 1 . yes exactly I seen that image when everything worked properly and it seemed that my phone will have system reinstalled , this animation was loading for about 1 hour or so, and at this point I have cancelled it and my screen went dark forever!
2. No it's just dark totally dark nothing can be seen, everything was just perfect before ( phone is from Germany used about 3 years I guess as the battery has such date on it 2015.03... ) I live in Poland so it would be the best if the software was in polish language.
3. Yes I hear the TalkBack for sure and it's no problem to enable/disable it , anyways screen won't come back to become working properly
I believe I might have screwed this phone a little or maybe I am wrong and I didn't do anything bad at all why I am saying this : short story how it was
1. I received it few days back and I was there with my sister I took it from her and was enjoying it like a kid enjoys a new toy
2. I was having fun on it, it happened it was dead because battery went down to 0% but I charged and everything was perfect, after that I started downloading extra stuff -> android apps and I noticed after another charging it stuck on Samsung booting screen ( White letters on black background ) it didn't want to move forward to the system ( normal functioning ) - at this point I knew it won't probably load anymore and I won't be able to use it so we went to console let's call it ->
3. When we were in the console there were few options, to reboot, to remove something / swipe ( I am not perfect in english all right so I did it intuitionally ) , I believe I for sure chose to remove /swap system and then as you mentioned in YouTubue 4 sec video I could see the samsung loading screen with that beautiful logo and animation, so I thought the system is reinstalling and it will take a while, and here I waited about 40 mins - 1 hour and I gave up and restarted the phone here, after that the screen went totally dark and dead but... ->
5. But after rebooting I was still able to see just 1 option, not any other , this one option was to connect device via odin and install system , with android alien green funny picture on it , waiting for connection
6. Short after something happened and I couldn't see even that, screen was dark and remained dark for good
7. Yesterday phone was taken by my friend to his home and he claims he reinstalled system, it was possible to move intuitionally by fingers and voice navigation but screen never came back
8. Now it's impossible to see anything on the screen in fact, I can't even determine if I am accessing pre-boot menu where I could reinstall anything or not, really I can't know it so it's just dark , standard buttons on the bottom of the Galaxy S5 are bit highlighted by white light like an icon on the left and right of the bottom wide button
9. The diode on the top left of the phone happens to light regulary in blue / dark colour
10. That's really all - I don't know here whether I should go to some dude working on phones and if he tells me $50 to fix it in Poland it will be bit over 1/3 value of new phone so is this worth an effort I don't really know, nothing helps really I tried everything my colleague used to fix some iphones himself so he isn't totally newbie to this subject