Hi,
Phone was working fine until I got Android update 11 today and even though update is successful, Phone keeps on rebooting every 15 seconds and I don't know how to stop it. I visited Samsung service center and their direct answer was factory reset.
I have some important files in phone and does not have backup. Kindly let me know is there any way I can backup files from phone using Recovery mode or somewhere else.
Any help with be appreciated.
Anilkumarkm said:
Hi,
Phone was working fine until I got Android update 11 today and even though update is successful, Phone keeps on rebooting every 15 seconds and I don't know how to stop it. I visited Samsung service center and their direct answer was factory reset.
I have some important files in phone and does not have backup. Kindly let me know is there any way I can backup files from phone using Recovery mode or somewhere else.
Any help with be appreciated.
Click to expand...
Click to collapse
Sad now I don't want to update
Related
Hi everyone,
I'm sorry if ever I'm posting this on the wrong section cause I'm not sure if this is a problem from android or samsung.
I'm not good at all when it comes to phone troubleshooting so I will try my luck and ask questions about what have happened to my phone just awhile ago. I got this phone from Japan(Samsung Galaxy SII Wimax isw11sc) months ago and I only use it for multimedia purposes as it is region locked and I am at another country atm. everything is running fine until my phone asked for a software update(not really sure what upgrade that was) and I decided to give it a shot and let it download the updates. I left it to do some chores and when I came back to check on it, it reboot looped itself on the AU(mobile phone company from japan) logo.
I did some research and found some things like hard reset and download mode. I tried to do the hard reset(power/home/volume up) method but I can't seem to access the settings instead, the phone keeps on showing me this "Preparing for S/W update. Please wait." after a few seconds, the phone will reset itself back to the reboot loop.
I tried to do the download mode using odin mode but then, I realized that my phone and computer won' connect via USB port because well, my phone won't boot. Also downloaded the manual driver but my pc won't recognize it.(win7 if that helps.)
Please tell me what have happened and what I can do to fix this problem, I don't really care if i lose everything that I have stored on my phone, I just want it to work again. Help will be much appreciated, Thank you.
**Went to Corporate store and got it replaced.** Close question please.
Alright, so I literally just got the Metro variant of this phone literally 8 hours ago to the dot and I already screwed it up. First I installed the T-Mobile kdz of V20H (and that worked flawlessly) until I decided to install the L9 bootloader CWM. I installed Busybox from BusyBox X (as I was accustomed to when I was using my S2) and it decided to go all screwy on me. I can power on the phone until I am greeted with an error (com.android.phone has stopped) and then Encrypting/ reset phone (which does absolutely nothing). I searched on Google and I got to a thread with the same result. I have tried offline and online restores to no avail. Offline restore usually stops at 4% and doesn't go above it, or it suddenly decides it doesn't see my phone. Online restore, well, that wasted maybe 3 hours of my time because it had no progress bar and the time was stuck at 00:10. What can I do to fix this phone? I guess I can go to a corporate store tomorrow, but how am I going to explain the T-Mobile kdz that's on it and the CWM recovery? Am I totally screwed here guys?
Have you found a fix for this? I'm stuck on the same problem..
ExcesusNL said:
Have you found a fix for this? I'm stuck on the same problem..
Click to expand...
Click to collapse
I don't have a solution but my only tip for you is avoid using this tool http://forum.xda-developers.com/showthread.php?t=2748384 It wipes the partitions off your phone and then reinstalls the os. But it trashed my phone for me because the process failed after it wiped my partitions and I had to get a new phone.
Here is my full story
I have a huawei y300 with no Os, how did the OS got wiped? I was in twrp and was doing a factory reset where i select advance reset and end up wiping the entire system alone with my files, Os, apps etc... after which when i turn on the phone it wont boot up.
I then realise that i could still access twrp so i search everyone it but could not find away to restore my OS and solve the problem, bare in mine that i rooted the phone.
At that point when i plugged in the phone and search for adb devices my phone was shown after a few research and attends i failed in fixing the problem. I then did something while using the push function to send clockwork recovery to the phone or something like that after which i realise that twrp stop showing on the phone i then realised that i was not seeing my devices on the list of adb. after a few attempts and i kept on trying i saw it came up as offline but now its not showing again.
Hope you all understand the issue now
So like wat i need is a software that can program the OS straight to the phone is such software does exist but in fact should because how the OS came on in the first place, i dont know a thing about phones but i know a little to help myself but i have reached my limit
Please help
Hey, so I woke up today to my phone at a recovery screen (I'm not very familiar with any of this stuff) and it said to reboot, so I did. Since then, it has been stuck in a never ending loop of restarting. I was able to turn the phone completely off, but since starting to tinker in it within the past few hours it won't stay off. Currently I am at some screen where I attempted to follow this video to load some firmware, but I couldn't find the firmware I needed to download as I have no clue what model number or current software version I need. Is this the right step to take to get access back into my phone? I just wanted to save some of my pictures and videos that I don't have saved elsewhere and then factory reset my phone. basically, I've only felt comfortable clearing the cache partition to see if that would work. My problems seem almost the exact same as this thread on this forum. Any help is greatly appreciated. Is there any way to access these files? I looked it up and it said to use Samsung Smart Switch, but I didn't have that on my phone and there is not enough time I have in my phone to download or uninstall any app before it enters the restart loop.
I have a pixel 6a that I successfully rooted but when I tried to unroot it something went wrong. When I restarted the phone I got a message saying
Your device is corrupt. It can’t be trusted and may not work properly.” then it was stuck on the Google logo. I managed to get it unstuck but then when it restarted I got the error message again and it shut off. Now the phone will not turn on at all. I tried charging it for hours. I tried forcing it to turn on with every ossible button configuration I could think of. It is completely unresponsive. Please help. I literally just reviewed it from Google Fi a week ago
Cheesymatt661 said:
I have a pixel 6a that I successfully rooted but when I tried to unroot it something went wrong. When I restarted the phone I got a message saying
Your device is corrupt. It can’t be trusted and may not work properly.” then it was stuck on the Google logo. I managed to get it unstuck but then when it restarted I got the error message again and it shut off. Now the phone will not turn on at all. I tried charging it for hours. I tried forcing it to turn on with every ossible button configuration I could think of. It is completely unresponsive. Please help. I literally just reviewed it from Google Fi a week ago
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Click to collapse
Are you on A13?
Did you have, at the minimum, the A13 bootloader on both slots?
What method did you use to uninstall Magisk?
What happens when you connect phone to computer?
Will Android Flash Tool recognize it? If so, use that to flash back to stock.
Try holding the power button down for at least 30 seconds?
If you were on A13 and didn't have the A13 bootloader on both slots, when bootlooping your phone may have reverted to the A12 slot. If so, your device may be a brick due to the new ARB and you should probably RMA it.
Yes it was A13. And nothing happens when I connect it to my laptop. And I'm not sure what you mean by "both slots". My apologies... This is my very first time rooting and trying to unroot a device
I am also using Linux. So I don't really know what other tools I could or should try other than sdk platform tools.
Cheesymatt661 said:
Yes it was A13. And nothing happens when I connect it to my laptop. And I'm not sure what you mean by "both slots". My apologies... This is my very first time rooting and trying to unroot a device
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Click to collapse
Did you do this after updating to A13?
It's a hard brick as per the link in the above post.
But why root, then unroot?
What steps did you take?
It would be helpful to others to find out where you went wrong.
Cheesymatt661 said:
I have a pixel 6a that I successfully rooted but when I tried to unroot it something went wrong. When I restarted the phone I got a message saying
Your device is corrupt. It can’t be trusted and may not work properly.” then it was stuck on the Google logo. I managed to get it unstuck but then when it restarted I got the error message again and it shut off. Now the phone will not turn on at all. I tried charging it for hours. I tried forcing it to turn on with every ossible button configuration I could think of. It is completely unresponsive. Please help. I literally just reviewed it from Google Fi a week ago
Click to expand...
Click to collapse
Why not post this in Pixel 6a forum?
@Cheesymatt661 Okay so you have unlocked bootaloder + fastboot is working right? One of my friend also faced this and what he did was flashed latest (A13) factory images to both A & B slots separately and that's it. It was simple as that for him.