Took the Android 11 update several days ago. No issues until today. Did a restart on the phone, for no reason other than to restart it. Now, the fingerprint reader isn't responding, and my PIN isn't working either. I am in effect, locked out. I don't have find my phone enabled, so I can't unlock remotely.
I have the unlocked model, directly from Samsung.
Anybody have any suggestions on how to fix this?
power button and both volume buttons for 10 seconds. Duh...
Related
Hi,
Not sure if this has been asked before, but If a pin number or password is set up for the lock screen, this can be bypassed by pressing the home button 5 or 6 times and will then open up the phone without the need to enter the password or pin. A work colleague found this out by accident and was able to access the phone uninhibited. Is this a feature in case of forgotten passwords / pins or is it a bug. Or can it be disabled? as it doesn't seem all that secure
Mine doesnt do that, tried it several times
must be a bug on your phone
Yeah I though that but another work colleague has the same phone and his does it as well. You have to press it quite quickly it seems to go into the voice control when it comes on and then goes on to normal phone use. I have found other references to it googling, but seems to be relating to a fix if you have actually forgotten the password.
We've been having a fiddle , and now having powered off the phones cold and restarting after setting the pin numbers it has stopped doing it. Up untill now after setting the pin code we hadn't actually powered off completely just into standby. SO you presumably must have to reboot the phone after setting the pin number.
Anyway both phones are working and cant replicate the issue, so hopefully sorted.
Thanks
A few minutes ago, my Z5 compact finished updating Android. When I turned it on, it would accept the SIM-pin number no problem, but it will not take my phone PIN. The four dots show up when I enter it, but it will not unlock the phone. Since the PIN is required after a restart, that leaves me in a pickle because I can't open it with a fingerprint either.
Is this a common bug? Does anyone know how to fix it?
(Edit: The phone is working. I can see notifications coming in, and can delete them, but the phone still won't accept my PIN. Even after a restart.)
Hi everyone,
I broke my lcd, so I changed it. I change the lcd+plate, but every componant including power/fingerprint button are untouched.
And after repair, there was a system update, I agreed to install.
And now I don't have the fingerprint option available, nothing in the parameters, nowhere in my phone menu?!?!
I don't know if it is hardware (made a mistake unpluging an pluging back some connectors inside, power button included), or software.
The power button is still working but not the fingerprint, on my honor 20 it's the same bouton, so I doubt it could be a connector not well connected. And I don't whant to teardown everything again, only if I'm sure it could'nt be software related.
the face recognition is working, I never used it before, but now I have to use a faster way to unlock than entering my pin.
Honor 20 YAL-L21 -never rooted or software modified build 10.1.0.241 (C431E9R3P7 (but my bank app (only) tell me I'm rooted (long before that problem) , but I'm not!!)
Is there a know problem?
Thanks
Hi!
Since Android 11 update came out everything was fine. Today I've noticed strange problem with unlocking phone... When i lock phone and leave it for a while fingerprint not responding. I need to press unlock button (sometimes twice) to use it.
Build-in test are fine, glass above screen is clean and i did restart.
I've had the same problem, but it actually started happening to me with Android 10 within the week before AT&T released their Android 11 update. I have found no solution to the problem yet, and basically got used to a slow double-press of the power button to pop out of sleep (or AOD) and into my lock screen for unlocking.
I was actually wondering if it had something to do with my preferred dynamic live wallpaper.
(https://play.google.com/store/apps/details?id=games.paveldogreat.fluidsim)
Or perhaps Nova Launcher. I think both got updates around the same time this started happening to me, just before Android 11 landed.
I haven't really tried troubleshooting by removing on or both of these apps, however.
Good evening everybody,
my Oppo Reno 4 5G is behaving strangely / not at all since yesterday. Over night I forgot to recharge it and the battery drained flat. Next morning I recharged the phone (luckily waking up by my inner clock) and found the phone unresponsive after boot. On the Screen, only a closed lock icon is visible. When I tried to use the touchscreen, the screen flickered randomly. I attached a Video file where you can see it yourself. Other than that it will respond to no input. I even tried to attach a USB Mouse/Keyboard, but it was still unresponsive to any input. When I hold press the power button, only an empty grey box appeared. Removing the SIM card made no difference. Strangely my alarm clock was working fine when it rung.
I managed to get it into the recovery-mode. When I try to do an online or local update it asks for the lockscreen password. But I use fingerprint + pattern to unlock my phone, I don't remember setting any password. I tried already a dozen passwords i used in the past and translated the pattern into numbers but no chance. I also don't have a Google Account connected to my phone, if that's relevant. The only thing I can do in recovery is to format the phone, but I see it as a last resort. My last Backup is 3 weeks old so it wouldn't hurt that much but I actually want to keep the pictures because I was on holiday for the first time since covid in the meantime.
Has anyone ideas how to troubleshoot the problem further? It seems to boot fine, only the lockscreen seems to be broken.
Phone: Oppo Reno 4 5G (european version)
Modelnr: CPH2091
OS: Android 11 / stock ColorOS
I'm thankful to any ideas!